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CONFERENCE PRESENTATIONS
Aug 5, 2011 ... Transforming the Service Experience through Web 2.0 Technology Members.
James Glueck, Vice President of Technical Services, Customer Advocacy - Cisco ...
www.tsia.com/.../multichannel_strategies_presentations.html
transforming-the-service-experience-through-web-2-0-technology
May 14, 2008 ... Transforming the Service Experience through Web 2.0 Technology. James
Glueck, Vice President of Technical Services, Customer Advocacy - Cisco. May 2008
www.tsia.com/.../transforming-the-service-experience-through-web-2-0- technology/
Labeled TSIA Documents
CONFERENCE PRESENTATIONS
May 14, 2008 ... James Glueck, Vice President of Technical Services, Customer Advocacy -
Cisco. Click to view summary. May 2008, Operations, Strategy, Support, Download ...
www.tsia.com/research_and.../conference_presentations.html?start...
CONFERENCE PRESENTATIONS
Sep 14, 2007 ... James Glueck, Vice President of Technical Services, Customer Advocacy -
Cisco. Click to view summary. September 2007, Delivery, Engineering, Finance, ...
www.tsia.com/research_and.../conference_presentations.html?start...
models-of-innovation
Sep 14, 2007 ... Models of Innovation. Meeting the Global Business Challenge. James
Glueck, Vice President of Technical Services, Customer Advocacy - Cisco. September
www.tsia.com/documents/models-of-innovation/
Labeled TSIA Documents
CONFERENCE PRESENTATIONS
Mar 14, 2005 ... Keywords: Click to close this view. Case Study: How Cisco Services Builds
Channel Loyalty. Jim Glueck, Vice President of Technical Support - Cisco Systems ...
www.tsia.com/research_and.../conference_presentations.html?start...
case-study-how-cisco-services-builds-channel-loyalty
Mar 14, 2005 ... TSIA Notification. Case Study: How Cisco Services Builds Channel Loyalty.
Jim Glueck, Vice President of Technical Support - Cisco Systems. March 2005 ...
www.tsia.com/.../case-study-how-cisco-services-builds-channel-loyalty/
Labeled TSIA Documents
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