3. The ISO guidelines includes the roles, responsibilities
and facilities of organization and its personnel, scope
of activities of organization quality system,
documentation with full information about the testing
procedures, reviews of services gained like tender,
contracts, etc., purchase of services, services to
clients, complains from clients, improvement of the
management system, internal assessment of
management teams, and review of the company
procedures
4. This section include validation of the reliability of the
testing and calibration procedures, person involved,
environmental condition, equipments used, measuring
parameters, sample method of preparation, result
report and quality of test and calibration.