1. AGMC :Non-motor insurance service providers
AG Maintenance & Construction Corporate Profile
Non-motor insurance service providers
AGMC is a non-motor insurance service provider specializing in Property Maintenance & Construction, operating
with the specific intent of serving the insurance industry. Though a fair portion of our clientele are outside the
insurance sector , AGMC still has its core operations within the Insurance Industry.
Our developments within the insurance industry had led to the internal structure of our operations & processes to
suit the industry better, this includes
 Standard operational procedures for insurance assessments
 A team of trade specific certified experts to tend industry specific insured events
 Employment of staff with experience within the insurance sector
 The ability to handle an influx of claims caused by Acts Of God
 A procurement division that works within the sum insured in case of a total loss claim
 24/7 service for emergency claims & repair work including anytime replacement of Geysers & Plumbing
Works
As an insurance service provider, we understand that we are an extended representation of the insurer; hence we
keep out standards high, deliver within the promised time & provide a level of customer service synonymous to
your brand.
One of the many ways that we ensure this is by using only SABS approved material & matching the exact quality
requirements of the insured.
OUR MISSION: Impacting the fabric of the insurance industry through the provision of non-bias assessments,
quality workmanship and favourable representation of the insurer

2. AGMC :Non-motor insurance service providers
CODE OF CONDUCT
AGMC would like to be recognized and as a leading service provider in the field of insurance through our ethical
conduct . To achieve this, our core values and operating rhythm must be integrated into everything we do & in
every brick we lay. Which is why we have a non-negotiable code of conduct by which we operate , see below;
Customer Orientation
 Honest & absolute transparency across the board between our staff and our clients.
 Respond & reply to our customers & stakeholders with absolute urgency.
 Deliver a quality solution, within the specified amount of time even if it means working on site around the
clock to achieve this
 Strive for minimal interference to the policy holders daily schedule whilst on site
 Uphold the name of the insurer at all times & not engaging in any sort of slander or comparison of
insurers.
 Have a 24 hour customer support interface for our Clients via the telephone
 Administer all business transaction with absolute integrity
Workmanship
 Usage of SABS approved materials to ensure quality
 Ensuring our staff are part of training sessions to cause continuous improvement
 Employment of trade specific skilled labour
 Take absolute pride in our work
 Employment of site managers that are quality orientated & who feedback directly to the CEO
Legal Matters & Fine Print
 Conducting all assessments to the benefit of the insurance and reporting any sort of bribery or claim fraud
to the insurer.
 Using a small assessment team that is directly managed by the CEO
 Ensure that our work is compliant with all building laws & regulations
 Use of certified trade experts for sensitive tasks
 Working within the jurisdiction of the Policy Schedule & Fine Print
“Most reliable Construction & Maintenance Service Provider that I worked with thus far. More than
happy to recommend them “
~ Ravine Ramkisson : Director Outdoor Chillers

3. AGMC :Non-motor insurance service providers
We will help you HONOUR your promise of covering your
customer in times of need ~AGMC

4. AGMC :Non-motor insurance service providers
OUR SERVICES
We are committed to the delivery of services that are in compliance with contract documents and statutory
rrequirements; this is achieved by controlling construction projects in a systematic &structured manner.
The scope of our services includes the following:
- Plumbing : Certified
 All plumbing work including the following as well:
 Portable Toilet Hire
 Leak Detection
 Solar Geysers
 Gutters, Pipework & Water Mains
 Waste Removal
 Geysers: 3,5& 10year warrantees –Carriers or various brands
 Emergency Plumbing repairs: 24 Hour Service
 General Plumbing - Residential
 Rerouting & Alterations
 Waterproofing
- Electrical : ECA registered
 All electrical work including the following as well:
 Automated Garage Doors: Supply, Fit, Installation & Servicing
 Security & Automation
 CCTVs & Security Systems
 Emergency Electrical repairs: 24 Hour Service
 General Electrical - Residential
 Low – Voltage Electrical Services
 Lighting & Lighting Maintenance
 Power Surge& Lightening Repairs
- Property Maintenance
 Tree Felling
 Rubble Removal
 Clean Up: Storm Damage & Acts of God related Damage
 Driveway rehabilitation
24 Hour
Service For
All
Emergency
Assessments
& Repair
Work

5. AGMC :Non-motor insurance service providers
- Building Maintenance
 General Repair Work
 All ceilings related work - Restoration & New
 All types of Flooring & flooring work – Restoration & New
 Building Cleaning & Restoration
 Pool Maintenance
 Paintwork
 Fence & Wall Work
 Roofing
 Aluminium Works
- Construction Services
 Building Renovations &Alterations
 Retainer wall construction
 Boundary wall construction
 Driveway constructions
 Tarring & Paving
 Complete Building Construction in cases of total loss

6. AGMC :Non-motor insurance service providers
AG Maintenance Services (PTY) Ltd
Building Beyond Boundaries … … …
Physical Address : 36 Crompton Street Pinetown - Durban – Kwa Zulu Natal
Postal Address : Postnet Suite 512 - Private Bag X503 – Northway - 4065
Website : www.agmc.co.za
Email : info@agmc.co.za
Landline : 031-8279019
Fax : 086 514 5061
Mobile : 071 545 3184 (Point of Contact - Ganson Govender)
*NB: References can be provided upon request
AGMC - The Non-Motor Insurance Service Provider
helping you keep your customers covered … … …