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Karel de Grote-Hogeschool
Marketing Experience Days
@ivalue_be
23 oktober 2013

“Why it’s the best time ever to be in marketing”
Wim Berghmans

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Jacob Eeckhout

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slideshare.net/jacobeeckhout
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Digital Transformation
Transformatie

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Digitale transformatie

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Digitale transformatie

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0-15 jaar
Wat bestaat als je geboren wordt, is normaal en is een natuurlijk onderdeel
geworden van hoe de wereld in elkaar steekt

15-35 jaar

Wat uitgevonden wordt tussen je 15de en 35ste is nieuw, opwindend en
revolutionair. Je kan je carrière ermee maken.

35 – 90 jaar
Wat uitgevonden wordt na je 35ste is tegennatuurlijk.
Digitale transformatie
juni 1998, 1 dag offline, verlies 5 miljoen
dollar
augustus 2007, twee dagen offline,
imagoschade

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R U FOMO ?
Internet in hotel is een must?

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R U FOMO ?

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Smartphone is first thing in the morning and
last thing in the evening
R U FOMO ?

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Smartphone is je vriend tijdens de les, op de
bus, tijdens familiefeest…
You suffer FOMO !
Fear Of Missing Out
56% van social media gebruikers
51% heeft gebruik verdubbeld op 2 jaar

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Evolutie

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Digital als core

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Digital
In The Core

The Business
Digital
Digital Media

DM

Billboards

Print

TV

Radio

Digital als kanaal
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Digital Transformation

IT

Support

Client Services

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HRM

Sales

Marketing

Digital als kanaal
Game over

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Game over

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Game over

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Game over

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7 metaforen voor verandering
7 metaforen voor verandering

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Glass House

The Package
The Frog
The Gatekeeper
The Traveller
The Participant

The Cyborg
Bron: Jo Caudron
1. Glass House

GLASS HOUSE

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THE PACKAGE
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THE FROG
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THE GATEKEEPER
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THE TRAVELLER
6. The Participant

THE PARTICIPANT

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7. The Cyborg

THE CYBORG

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Gevolgen
Consumenten

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Bedrijven

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Marketeers

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Job Seekers

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Wat is Online Marketing
Definitie

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Kansen

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Transparantie inzichten, kennis, slimmer, vergelijken

Real-time feedback, interactie, payment

Bereik -schaalbaarheid targeting

Data

Segmentatie - fysiek, interesses,
mening, opinies

Loyaliteit, engagement

ROI - kostenefficiënt
Bedreigingen

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Ruis – actionable
data, prikkels, attention
span

Kwetsbaarheid Zwaktes,
weak points

#RCS, offline vergeten

Minder controle

Snelle Verandering, keepup

Lage instapdrempel

Privacy, naakte identiteit
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R U Ready ?
SO LO MO

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90% van de bedrijven heeft geen SOLOMO
strategie.
Quiz

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Why it’s the best time ever to be in marketing

Editor's Notes

  1. EBAY en SKPE
  2. EBAY en SKPE
  3. Digital is transformingeverything.Wat zijn de drijfveren achter deze digitale veranderingen?
  4. 50+ drijfveren die voorveranderingzorgen.We kunnendezegroeperen in 7 metaforen die de impact vandeze shift toelichten:
  5. Transparency. Consumer attacks business. In this new world were more transparent then we want to be.Authenticity, Accountability, Humanization
  6. Traditional print packages are broken, additional topics everything together. If you translate this package to online. It's broken. I've got apps for that.  Coolblueas a reference. You can do online what you can't do offline. Store per topic.Bv.: Print will disappear. Washington post from 1000 to 300.From monolithic to atomic, APPificationReal-Time, Value for Money
  7. Tesla (78% weet al wat hij/zij koopt vóór ze in de winkel komen. Geen dealers, geen verkopersGoogle Loon, Wi-Fi voor iedereen. Providers uitschakelen.Bauerfeind, DKV.By-passing, Distortion of the value chain
  8. Gatekeeper (poortwachter) of what happens in the world. Of the wine in your store. They define what we buy. You steer what is important. Mad men never mainstream but word of mouth influence. Vtm for tv.Gatekeeper meets the Second Gatekeeper (the power of social media), Recommendations, Ambassadorship
  9. Mobile surpasses laptop. Site statistics, share mobile. Mobile is changing how we live. Search and scan from bol.com. Mobile changes physical world. Information in pocket.The Shift to Constant ConnectivityYou have to be ready for social. Mobile first. Mobile will overtake.Mobile technology, Location / Local, Always on / Instant gratification
  10. Threadless,crowdfundingCommunity, Gamification, Co-creation / Collaboration, The power of the crowd, Empowered Self, (Self-)service
  11. Google glass strong device for security.  Smart watches in between. The internet of things. Wearable computing. It's just a start.Internet of things : If all objects and people in daily life were equipped with identifiers, they could be managed and inventoried by computersBig Data, Open Data, Monitoring, Even Smaller, Quantified Self, Wearable, Computing, Internet of ThingsWe're moving into star trek.Skeuomorphism: simulatereality
  12. Online, internet, digital, performance, e-marketingNu praten we nog over internet marketing, later in de “core” praten we er niet meer over. zoekmachineoptimalisatie, social media marketing, reclamebanners, e-mailmarketing, referralmarketing, affiliate marketing, interactieve marketing, en virale marketing.
  13. garyvaynerchuk – thankyoueconomy