4. SUGAR CRM IN HEALTH CARE FASTEST GROWING HEALTHCARE COMPANY 25 June 1999 20 JUNE 2007 Problem: Rapid growth , an increase in employee count from 15 to 120. Need to improve operational and sales processes meant Healthscreen needed a new platform to tie back-end operations with sales Healthscreen was looking for a cost-effective solution to replace Siebel that was easy to integrate to other legacy applications , including ACCPAC and Gmail, and could be customized to fit its business processes Solution: Reporting capabilities and ability to model Sugar Professional with pull-down and customized reports to give managers the data they needed Sales professionals saved from laptops. Siebel Vs Sugar , $18000 saved operational cost
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6. CONCLUSION APOLLO, THE FIRST GROUP TO SUCCESSFULLY IMPLEMENT CRM IN INDIA. SUGAR IS ALWAYS SWEET. - A SUCCESSFUL CAMPAIGN.