Mobile Devices And Your Business


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A presentation on mobile devices and carriers for your business.

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Mobile Devices And Your Business

  1. 1. Mobile Devices and Your Business – Mobility Done Right<br />Presented By: Paul Hager, CEO<br />Information Technology Professionals<br />
  2. 2. Why are people using them and what are people using them for?<br />Email<br />Extend Your Business<br />Calendar While You are Out<br />File Access<br />Oh yeah to make phone calls<br />
  3. 3. Start With Where Your Data Is..<br />The importance of starting with your Business Management Software and Core Technology Capability and Working Backwards<br />What data do you want remote access to?<br />What tools do you need to facilitate that access<br />
  4. 4. Desktop vs. OTA Syncing<br />Desktop Syncing vs Over the Air Syncing<br />Advantages and Disadvantages<br />Does your practice management interact with the desktop sync application?<br />Do I need to do this if I do OTA sync?<br />
  5. 5. Carrier Choices<br />National Carriers<br />Verizon<br />Sprint<br />AT&T<br />T-Mobile<br />Regional Carriers<br />US Cellular<br />Cricket<br />
  6. 6. Cell Technologies Explained <br />It Makes a Difference<br />GSM<br />CDMA<br />Which is Better and Should I Care?<br />
  7. 7. GSM<br />Global System for Mobile Communications <br />GSM was invented as a global standard in 1987 in an attempt to ensure continued and standard coverage throughout the globe. <br />Use SIM Cards<br />Slower speeds but greater reach<br />International Coverage is more common<br />
  8. 8. CDMA<br />Code Division Multiple Access<br />CDMA was invented and developed by Qualcomm a company in the U.S. and is thus more popular in North America and some of Asia.<br />Some newer phones have an additional SIM chip for world travel<br />Greater speeds but less total space coverage<br />Little international coverage<br />
  9. 9. By Carrier<br />
  10. 10. Coverage <br />Will you have access to your Practice as you Travel?<br />US<br />Regional Carriers don’t like it when you travel because they have to pay for tower usage<br />International<br />Take your phone or a temporary phone<br />International Roaming<br /><br />Get a SIM<br />
  11. 11. Device Choices<br />Top Selling PDA’s in 2009<br />BlackBerry Curve<br />Apple iPhone 3GS<br />BlackBerry Pearl<br />Apple iPhone 3G<br />BlackBerry Bold<br />BlackBerry Storm<br />HTC Google G1<br />Palm Pre<br />HTC Touch Pro<br />HTC Touch Diamond<br />Source: Comscore<br />
  12. 12. Blackberry<br />Blackberry<br />Great for mid to large organizations<br />BES vs BIS<br />Large range of phones/features<br />RIM produces many versions but fewer “blockbuster” releases<br />Best keyboard platform<br />Tethering allowed<br />Outlook Sync through Blackberry Desktop<br />
  13. 13. Blackberry Enterprise Server<br />Email<br />Calendar<br />Contacts<br />Remote Wipe<br />Access Control<br />Push Applications<br />Blackberry Enterprise Server Express is the new version<br /><br />Free up to 75 users<br />Must install with BESadmin account follow install directions to set permissions properly<br />1 Free support incident<br />May need to wipe devices before first use with BE<br />All network traffic runs through BES<br />
  14. 14. Blackberry Internet Services<br />Email (Copy) (BB Redirector is another option)<br />Log in to your carrier’s BIS site<br />Sprint:<br />Verizon:<br />AT&T:<br />T-Mobile:<br />Personal Email / Corporate<br />No Calendar or Contacts<br />BIS Alternatives<br />Hosted Exchange/BES<br />3rd Party Apps<br /><br />Privacy?<br />
  15. 15. Apple iphone<br />Apple – iphone<br />Paid for Active Sync License<br />Direct Connection to Email/Contacts/Calendar<br />Remote Wipe<br />Some access control based on your Exchange Server Version<br />No/little Special Server Configuration Exchange 2003 SP2 or higher<br />OS 4 has some multitasking support<br />No tethering at this point<br />Outlook Sync through itunes<br />
  16. 16. Palm (HP) Pre<br />Palm Pre<br />Paid for Active Sync License<br />Direct Connection to Email/Contacts/Calendar<br />Remote Wipe<br />Some access control based on your Exchange Server Version<br />May require some exchange configuration before working<br />Multitasking support<br />Tethering support<br />No Local Outlook Sync by Default<br />
  17. 17. Android<br />1st Exchange enabled Google Devices<br />Direct Connection to Email/Contacts/Calendar<br />Remote Wipe<br />Some access control based on your Exchange Server Version<br />Can Return Apps within 24 hrs (once)<br />True multitasking support<br />No legal tethering<br />Be Advised no out of box Outlook Sync only Exchange<br />Android / HTC Sense is a nice combo<br />
  18. 18. Windows Mobile (HTC)<br />Microsoft OS so best integration with your Office Products<br />Direct Connection to Email/Contacts/Calendar<br />Remote Wipe<br />More control based on your Exchange Server Version<br />Some devices support tethering<br />Multitasking coming in Windows 7 mobile<br />
  19. 19. New Faces New Devices<br />Windows 7 Phone Q4 (Dell Lightning)<br />New iphone 4G to be released July 2010?<br />Maybe Verizon at the same time<br />Droid – Gained the most<br />Dell & HP now in the game<br />
  20. 20. Other Considerations<br />Battery life<br />Touch Screen vs Keyboard<br />Accessories<br />For decent video reviews of phones goto:<br /><br />
  21. 21. Platform/Application Choices <br />Will your Practice Management System have an App?<br />Apple – itunes 140k+ apps<br />Google – Android Market 20k + apps<br />Blackberry – Blackberry World App 700 + apps<br />Palm App Catalog – 271 +<br />
  22. 22. For Assistance or Information<br />For more information or a consultation contact your Legal IT Professionals at:<br />Information Technology Professionals<br />Joe Ulm, 1-877-539-7274<br /><br /><br /><br />