Dr. Isaac Andy FOUNDER & CEO Managing Businesses IT Infrastructure Through Customized Technology Offerings iZND Services, along with its group of companies, is aligned to clients’ business metrics through its Partner Expert Leveraging Programme, working hand in hand with them to deliver superior quality services. The company helps enterprises to enhance their business performance, improve margins, align technology with business priorities, reduce costs, improve service speed and flexibility, and achieve long- term success. Its complete spectrum of infrastructure outsourcing services help businesses to build and manage a highly available, reliable IT infrastructure that is capable of meeting the dynamic needs of businesses in a multi-sourcing scenario. An Industry Leader with Eventful History Dr. Isaac Andy, Founder, and CEO of iZND Services is an avid leader that takes pride to provide IT Solutions (Hardware and Software) through his organization with a strong leadership backbone. He brings his entrepreneurial journey with enthusiasm and excitement and commenced his career as an Analyst Programmer, developing integration during the transition from UNIX to Microsoft Windows for POS systems. During his journey, Isaac has donned himself in different job roles. He has worked as a Tech engineer, deployment lead representing Dell for one of the first few outsourcing projects. He has also carried out the responsibility of a Technical Manager to oversee the deployment that was to be done throughout the rest of the world. While working for other companies, Dr. Isaac built and set many processes himself, which have been used as standards for most of the IT Outsourcing Services provided by major IT companies. The pursuit of starting a new venture was the turning point that can offer solutions he desired and take profound decisions.

1. i
ZND Services, along with its group of companies,
is aligned to clients’ business metrics through its
Partner Expert Leveraging Programme, working
hand in hand with them to deliver superior quality
services. The company helps enterprises to enhance
their business performance, improve margins, align
technology with business priorities, reduce costs,
improveservicespeedandflexibility,andachievelong-
term success. Its complete spectrum of infrastructure
outsourcing services help businesses to build and
manage a highly available, reliable IT infrastructure
that is capable of meeting the dynamic needs of
businesses in a multi-sourcing scenario.
An Industry Leader with Eventful History
Dr. Isaac Andy, Founder, and CEO of iZND Services
is an avid leader that takes pride to provide IT
Solutions (Hardware and Software) through his
organization with a strong leadership backbone. He
brings his entrepreneurial journey with enthusiasm
and excitement and commenced his career as an
Analyst Programmer, developing integration during
the transition from UNIX to Microsoft Windows for POS
systems. During his journey, Isaac has donned himself
indifferentjobroles.HehasworkedasaTechengineer,
deployment lead representing Dell for one of the first
few outsourcing projects. He has also carried out the
responsibility of a Technical Manager to oversee the
deployment that was to be done throughout the rest
of the world.
While working for other companies, Dr. Isaac built
and set many processes himself, which have been
used as standards for most of the IT Outsourcing
Services provided by major IT companies. The pursuit
of starting a new venture was the turning point that
can offer solutions he desired and take profound
decisions.
Dr. Isaac
Andy
Managing Businesses IT Infrastructure
Through Customized Technology Offerings
FOUNDER & CEO
www.izndgroup.com
34 35

2. Experience Drives Success
In 2008, IATA gave a deadline for all Airlines to be e-Ticketing
compliant. Whereby failing to do so, may result in, that the
Airlines would not be able to provide their travelling services
across the globe, due to which the system might not be able to
be integrated with the new guidelines. The results would be, the
other Airports would not receive data on the flight details.
Dr. Isaac was assigned on this 6-month project to work with
their vendor SITA to work on the solution and ensure successful
integration in Malaysia. Due to the limited time constraint
and urgency to work on the PSS (Passenger Support System),
which included e-Ticketing system & DCS (Departure Control
System) to be up and running. He decided to get involved with
their technical solution team and could identify the issue and
provided a solution for them. This enabled them to successfully
get their system working and the Migration Guide for the rest of
the team to roll out throughout the rest of the world, resulting
in 100% success in the cutover within the deadline given by IATA.
Assisting Customers Through Innovative Offerings
iZND Services provides a single point of contact for all IT business
requirements, a complete technology life cycle support for
companies, from its clients. The company delivers quality
technology products and services through a comprehensive
rangeofcustomizedofferingsbyhelpingcompaniesunderstand
the practical business implications of emerging technologies. It
tailors its services to fit the clients’ requirements and providing
best-in-classserviceatasubstantialcostsavings.Thecompany’s
customized options can supplement other vendor solutions.
iZND offers the following range of IT Infrastructure Outsourcing
and Management Services:
»» IT Service Desk
»» Cloud Hosting for Enterprise Solution
»» Data Center Management Services
»» End-User Computing Services
»» Application Management Services
»» Converged Network Services
»» Managed Security Services
»» Enterprise System Management
»» IT Service Management
»» Transformation Solutions
»» High Performance Computing Solution and Services
Achievements That Inspire
»» iZND Services has been recognized as:
»» 50 Most valuable brands by Silicon Review
»» 20 Most innovative companies to watch by Insights Success
»» 50 Fastest Growing StartUps by APAC Business Headlines
»» The Bizz awards for Business Excellence 2019 by WORLDCOB
»» 10 Best IT Provider Companies by Business Sights
»» 25 Most Promising IBM Solution Providers by APAC CIO Outlook
»» Featured as the Big Player on StartUp 360
»» Top 25 Managed Services Providers 2017
Words of Wisdom
Dr. Isaac has been participating as a mentor at MWB (Mentors
without Borders). His advice to emerging leaders is that the best
thing you can do while pursuing any goal that you have in your
life is to feel really good while taking the steps towards that goal.
For this to happen, you just need to do three things:
Make your goal very specific.
Think about the goal and the possible steps to get there over and
over again and take those steps when you feel it’s appropriate
to do so.
Relax efficiently whenever you get into negative states like
frustration, anger, boredom, disappointment, etc. and continue
taking the steps towards your goal only after you transition from
any of these states to a very pleasant feeling of relaxation.
Our complete spectrum of
infrastructure outsourcing services
will help you build and manage a highly
available, reliable IT infrastructure that is
capable of meeting the dynamic needs
of your businesses in a multi-sourcing
scenario.
Bipin Shah