https://www.mudassiriqbal.net/project-management-terms-and-concepts
There are many concepts and definitions which require special attention by all PMP Aspirants as the terminologies are largely used interchangeably in the real world.
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Validate scope and control quality - PMP/CAPM by PMI
1. Validate Scope and Control Quality
Control Quality, Validate Scope and Quality Assurance are three terminologies which keep bugging
every new PMP Aspirant. In the following article, I tried to make the two terms clear and then you
might want to read the other one to be crystal clear with these terminologies.
Control Quality
Control Quality is the process of supervising and recording outcomes of executing the
quality management practices to evaluate the overall performance and make sure the
project outputs are complete and meet the client expectations.
The Control Quality process takes place internally to ensure that deliverables meet the stated
requirements. In this process, you will be given the specifications of deliverables that will be
compared with designed specifications. Accordingly, the corrective actions will be taken to meet all
defined quality requirements. This is particularly crucial in project management since it makes sure
that all activities are in the scope of project planning. Also, it helps in formulating recommendations,
if important. The significant benefits of control quality include validating the deliverables,
determining poor product quality, meeting the client’s requirements, and recommending actions
required to eliminate concerns associated with quality. To execute control quality, it is crucial to use
the right inputs from the project management plan, quality checklist, accepted change requests,
deliverables, and quality metrics.
Example:
Consider a situation where you will receive a contract of building 100 km road. You will perhaps
hire a quality control engineer to monitor the quality of construction. They will be responsible for
evaluating the quality of deliverables at each phase of construction such as the dimensions of road,
alignment of the footpath and quality of raw materials.
Control Quality ensure that the deliverables meet the quality requirements as given in the quality
management plan. It focuses on the accuracy of the deliverables and is typically performed by the
quality control department. On the other hand, Validate Scope is all about formalizing the acceptance
2. of deliverables under project scope management. It focuses on the acceptance of deliverables and is
typically performed by the client or sponsor. In the Validate Scope process, the project manager
holds multiple meetings with the client to review the deliverables and make sure they meet the
defined requirements. Validate Scope and Control Quality are implemented as an important part of
the monitor and control process group. However, Validate Scope can also be performed at the end of
every project phase to verify the deliverables. Though both Control Quality and Validate Scope
practices can lead to change requests.
Validate Scope
Validate Scope is the process of reinforcing acceptance of the finished project
deliverables.
The project team achieves the allocated activities to complete the project scope and the project
deliverables. As soon as the deliverables are finished, they are evaluated by the client. A deliverable
is accepted once the client approves it after performing the validate scope process. The process aims
to ensure that the client approves the product officially. The key benefit of the process is the
increased objectivity and likelihood of the success of the final product. During the stakeholder
assessment in the planning phase, every stakeholder identifies the approved and disapproved
deliverables. As the evaluation results are submitted, the project manager must review the list to
ensure all deliverables meet project criteria and changes are made where required.
Example:
Suppose you have completed 40 km out of 150 km of the road construction. Subsequently, you invite
the client to review the completed part of the road. If they officially accept it, you will be paid. On
the contrary, if the client figures out that the requirements are not met. He will have a detailed
analysis of the road dimensions. Once the client is fully satisfied, he will assign an acceptance letter.
This process is known as the validate scope. It is essential that the validate scope process is
performed at the end of the project.
3. The differences between the Control Quality
and Validate Scope
1. Control Quality is inward looking Process whereas Validate Scope is Handshake i.e outward
looking process
2. Control Quality makes the product right i.e conformance of requirement and Control Quality
makes sure that Product is right i.e Acceptance of the project.
3. Control Quality belongs to Project Quality management and Validate Scope is a Project Scope
Management process.
4. You have QC team doing the Control Quality and Project manager/Sponsor does the Validate
Scope after the successful passing of Product from Control Quality Process.
Further Readings
4. 1. Project Quality Management
2. Monitoring and Controlling Process group
3. Project Scope Management