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Mobile apps Metrics and Lean Startup


                         Maxim Cherepovitsyn
                           @mcherepovitsyn
Measure before you start building




www.flickr.com/photos/53452545@N05/5141270291/




     A|B Testing for Mobile app campaign landing page
     Build features list based on stats from the beginning
     Test keywords before publishing an app
                                                 2
Build -> Measure -> Learn




Achieve flow
Minimize total time through the loop
Measure to improve



                                       http://lean.st/principles/build-measure-learn



                            3
Dave McClure actionable metrics

Conversion dashboard

How do users find you?                         Acquisition
Do users have a great first
                                               Activation
experience with your product?
Do users come back and use your product?       Retention

Do users tell others about your product?        Referral

How do you make money?                          Revenue


                                           4
Measure mobile app usage


What people use in my app?
                                      Unique
How do they use it?                   visitors
What content are they
consuming?                        Visits/Sessions

                                 Page/screen views

                                    Events
                             5
You can also measure


  Unique visitors                       Application users
                        New users               Tracking marketing campaign
      Total downloads
   Active user rate          Duration             Tracking mobile visitors

What marketing strategies working           Where they come from
                               Who visited
  Frequency of visit                                    When visited
 What people use in my app        What content they consuming

    Depth of visit      Bounce rate           Whey are they going to buy

   Tracking their behavior                  Returning users
                                        6
How to measure


iTunes Connect for iOS
SDK for iOS and Android




                          7
Google Analytics SDK


Pageviews – virtual pages
Events
  Category
  Action
  Label
Custom variables
             +
Custom reports
Dispatch concept

                            8
What is next?


  Now you know
what is happening.
The next question is
       WHY.

 Talk to users!          http://www.flickr.com/photos/rfktechservices/5794265153/




                  9
Thank You



     Questions



maxim@spreadcode.com.au
    @mcherepovitsyn

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SpreadCode - Mapp metrics

  • 1. Mobile apps Metrics and Lean Startup Maxim Cherepovitsyn @mcherepovitsyn
  • 2. Measure before you start building www.flickr.com/photos/53452545@N05/5141270291/ A|B Testing for Mobile app campaign landing page Build features list based on stats from the beginning Test keywords before publishing an app 2
  • 3. Build -> Measure -> Learn Achieve flow Minimize total time through the loop Measure to improve http://lean.st/principles/build-measure-learn 3
  • 4. Dave McClure actionable metrics Conversion dashboard How do users find you? Acquisition Do users have a great first Activation experience with your product? Do users come back and use your product? Retention Do users tell others about your product? Referral How do you make money? Revenue 4
  • 5. Measure mobile app usage What people use in my app? Unique How do they use it? visitors What content are they consuming? Visits/Sessions Page/screen views Events 5
  • 6. You can also measure Unique visitors Application users New users Tracking marketing campaign Total downloads Active user rate Duration Tracking mobile visitors What marketing strategies working Where they come from Who visited Frequency of visit When visited What people use in my app What content they consuming Depth of visit Bounce rate Whey are they going to buy Tracking their behavior Returning users 6
  • 7. How to measure iTunes Connect for iOS SDK for iOS and Android 7
  • 8. Google Analytics SDK Pageviews – virtual pages Events Category Action Label Custom variables + Custom reports Dispatch concept 8
  • 9. What is next? Now you know what is happening. The next question is WHY. Talk to users! http://www.flickr.com/photos/rfktechservices/5794265153/ 9
  • 10. Thank You Questions maxim@spreadcode.com.au @mcherepovitsyn

Editor's Notes

  1. Role of metrics in mobile apps and lean startupWhen, why, what, how?
  2. Why: validated learning about customers is the measure of progress in a Lean Startupunbounce.comTest list of key features (K.I.S.S. – Keep It Simple Smarty-pants) - Visits- Unique Visits- Clicks (on your conversion goal)- Conversions- Conversion Rate- Variant Conversion Delta (the difference compared to the champion page)Test keywordshttp://www.google.com/insights/search/What keywords will make people find and buy your app
  3. Achieving flow in a lean startupEliminating waste is the fundamental principle of lean thinking.As defined by Womak / Jones in their book “Lean Thinking” :“Waste is any human activity which absorbs resources but creates no value.”Test if functionality useful to other peopleUse metrics for judgmentProduct market fit / Reality CheckWhere to invest time/moneyGet data how people want to improve the app
  4. Dave McClure has some great models for startup metrics.Identify5 actionable metrics that you live by (conversion dashboard).
  5. How do they use it with eventsWhat pages the they look atHow oftenWhat content they consumingWhat buttons get used and how oftenMORE DATA -> BETTER DECISIONSBuild good actionable data to your app/business- Visitor- Traffic source- Content report- Conversion
  6. Measure success against HIGH VALUE ACTIONS (buy, register, view) -> business value
  7. Content -> page reportPage – screen (pageview, time on page, bounce rate, exit)More deep evaluation helps us understand userTotal events / unique events / event value / average valueDispatch concept – used if offline and save bandwidthGroup data together before sending (configurable)Different strategy for different app and business