ISO certification involves an organization implementing management systems that comply with international standards set by the International Organization for Standardization to demonstrate efficient processes, customer satisfaction, and continual improvement. Obtaining ISO certification requires an organization to undergo an audit by a third-party certification body to verify compliance with the standards, which can take 3 months to 1 year depending on the organization's preparation. The certification is valid for 3 years and requires yearly surveillance audits to maintain the certificate.

1. FAQ
About ISO Certification
IBEX SYSTEMS

2. What is ISO certification?
ISO is an international non-governmental and independent organization, developing
world-class standards with the expertise from various voluntary organizations,
individuals who have industry expertise and other institutions across the world who
develop standards for innovations and solutions. The ISO organization is formed
and contributing to this cause since 1946.

3. Who can take ISO certificate?
Organization who has a valid trade license, physical address and an active
business can apply for ISO certificate(s). However, implementing the systems
practices to apply a certain standard is mandatory.

4. Why would I want ISO certification?
Getting certified demonstrates organization’s commitment towards most efficient
practices of processes, customer satisfaction and continual improvement. It helps
organization to effectively manage resources, better planning and execution and
achieving business goals.

5. How can I verify the ISO certificate?
Every certification body provides an option on their respective website to check
validity of your certificate. The registration number on the certificate can be
validated on their website.

6. How long does it take to achieve ISO
certification?
It depends upon organization’s preparedness. Usually it takes from 3 months to 1
years based on organization’s planning, delegation, teamwork and drive to
implement the management systems designed. It has noticed, a poor coordination
delays or fail on time ISO certification plan.

7. Why do I need your service in particular?
If your organization is lacking resources that are not familiar with Standards, we can
provide expertise and get you through the certification process. This includes
verifying your current business practises, design and development of systems
framework, policies and procedures, implementation support and walk through
successful certification

8. What does ISO certification cost?
It depends upon the scope of certification your organization intends to apply, size
and location of the organization as well.

9. What is the validity period of the Certificate?
Certificates are issued with 3 years validity and organizations must undergo yearly
surveillance audit to ensure continuity of certificate(s).

10. From which country we can use this service?
Organizations can choose a certification body that is accredited by a member of
International Accreditation Forum (preferably). There are a number of certification
bodies and eventually its organization’s choice to select their ISO certification
partner.

11. How do I obtain ISO certification?
Once the certification body’s audit is over, they would be preparing audit reports
and in case of any findings (non conformities), organization will be advised to close
it within the time Certification body given. The accreditation body will determine
audit Packs, Scope of certificate, validation of address of the company before they
issue certificate. It takes 6 to 8 weeks to issue the certificate. The Time mainly
depends upon the completeness of documentation and its on time submission.

12. What is ISO accreditation and is it different to
certification?
There are few standards like ISO 17025 and ISO 17020 where accreditation body
directly assess organization’s readiness. Certification is an assurance by a third
party who does conformity assessment. Accreditation is an approval by the
authoritative body of the competence to work on specific standards.

13. What is an audit for ISO Standard compliance?
Audit is an independent assessment on the management systems practices
implemented in an organization based on the elements described in the chosen
standards. Compliance verification to the Standard requirements will be the core
objective of every audit.

14. What is a non-conformance in ISO Standards?
Non conformity is defined as a failure to meet one or more standard requirements
or the failure in complying with management systems implemented or the regulatory
requirements which is part of every ISO standard requirements. Failure to comply
will be reported to organization to close it effectively by reinstating standard /
systems practices. Repeated failure may lead to suspend or cancel the ISO
Certificates.

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