Information Technology and Compliance at KMCO Gaming


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My group for my MIS class created this presentation in Spring 2010

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  • Pros: -Cost Efficient in the long term (mean salary compensation for IT professionals is $77,415 per Janco Associates) -Since KMCO is experienced in their particular industry, they can better determine the security they require and can react faster to changes in laws and security inflitration -Employees working on E-Discovery will become more experienced in the field as they implement the plan Cons: -Currently E-Discovery has been a failure -Legal and IT departments are having serious issues with infighting -Time is lacking as Legal division and IT are both working on issues related to the lawsuit and the hurricane Katrina disaster
  • PROS: -Expertise: specialized degrees in MIS, technology or computer science -Do not need to use someone on staff, which means everyone can continue to work towards their core business objectives. Keeps budgets on track -Flexible relationship versus hiring employees -Objectivity & impartial: decisions based on experience in similar projects and unbiased to previous technology decisions at the company (cabinet system) CONS: -Cost: $70-100/hour ( depending on experience Because IT projects produce tangible and intangible benefits, sometimes hard to justify costs—hard to value the $ investment -Time consuming to start over from scratch. How many consultants, more than 1 increases costs but only 1 may take longer -won’t understand the culture of KMCO, will need solid direction and oversight from someone, the steering committee?? -Egos of executives currently involved in the project who will have to let go of some power with the outsourcing
  • -The steering committee will help prioritize project components since they know the internal workings of the company -Successful steering committees=key operating departments must be represented and the right person from each dept must participate
  • -Who will take over the system integrator’s role after the implementation? Internal audit function to ensure continued compliance, would this fall under Bruce & IT or CFO might want it under his people
  • Information Technology and Compliance at KMCO Gaming

    1. 1. Meeting the E-Discovery Challenge: Information Technology and Compliance at KMCO Gaming
    2. 2. Introduction <ul><li>Who is KMCO Gaming? </li></ul><ul><li>Major Players </li></ul><ul><li>Business Strategy </li></ul><ul><li>Major Business Issue </li></ul><ul><li>Smaller Business Issues </li></ul>
    3. 3. <ul><li>Manufacturer in casino gaming systems </li></ul><ul><ul><li>Leader in innovation and development </li></ul></ul><ul><li>Based in St Louis, MO </li></ul><ul><ul><li>Distributed to 28 countries overseas, United States, Canada, Caribbean, and Latin America </li></ul></ul><ul><li>Internal chaos: </li></ul><ul><ul><li>Lawsuit against competitor BJH </li></ul></ul><ul><ul><li>Sarbanes-Oxley (SOX) </li></ul></ul><ul><ul><li>Hurricane Katrina </li></ul></ul><ul><ul><li>E-Discovery Project </li></ul></ul>KMCO Gaming
    4. 4. Major Players
    5. 5. Business Strategy <ul><li>Business – to – Employee (B2E)/working inward </li></ul>
    6. 6. Major Business Issue <ul><li>KMCO Gaming has no infrastructure to document communication throughout the company </li></ul>
    7. 7. Smaller Business Issues <ul><li>Issues between IT & Finance Department </li></ul><ul><li>Hurricane Katrina insurance claim </li></ul><ul><li>Lawsuit against competitive firm, BJH </li></ul><ul><li>US legal requirements with SOX </li></ul>
    8. 8. Possible Solutions <ul><li>Continue to implement the last phases of the existing E-Discovery plan internally </li></ul><ul><li>Hire a consultant to advise and develop a new strategy altogether </li></ul><ul><li>Bring in a system integrator to implement existing E-Discovery plan </li></ul>
    9. 9. Continue to implement the last phases of the existing E-Discovery plan internally <ul><li>Pros </li></ul><ul><li>- Cost efficient - Security </li></ul><ul><li>- Independent - E-enablement </li></ul><ul><li>Cons </li></ul><ul><li>- Not satisfying needs - Inefficient cabinet system </li></ul><ul><li>- Time consuming - Work overflow </li></ul><ul><li>- Limited experience - Employee resistance </li></ul>
    10. 10. Hire a consultant to advise and develop a new strategy altogether <ul><li>Pros </li></ul><ul><li>- Technology - Professional expertise </li></ul><ul><li>- Economies of scale - Reduce downtime </li></ul><ul><li>Cons </li></ul><ul><li>- Expensive - Time consuming </li></ul><ul><li>- Consultant may not - Loss of decision making </li></ul><ul><li>understand KMCO - Loss of all previous effort </li></ul>
    11. 11. Bring in a system integrator to implement existing E-Discovery plan <ul><li>Pros </li></ul><ul><li>- Cost efficient - Time efficient </li></ul><ul><li>- KMCO can manage - Keep resources </li></ul><ul><li>- Create new policies - Ensure infrastructure can support recommendations </li></ul><ul><li>Cons </li></ul><ul><li>- No results - No support </li></ul><ul><li>- Re-train employees - Archiving is expensive </li></ul><ul><li>- Out of the hands of KMCO </li></ul>
    12. 12. Solution: <ul><li>Bring in a system integrator to implement existing E-Discovery plan </li></ul><ul><li>Why? </li></ul><ul><ul><li>Allows KMCO to control project </li></ul></ul><ul><ul><li>Frees up IT, Legal, and Manufacturing to support the Katrina Insurance claim </li></ul></ul><ul><ul><li>Ensure’s KMCO is properly covered under Sarbanes-Oxley Act. </li></ul></ul>
    13. 13. System integrator to implement existing E-Discovery plan <ul><li>Important Steps prior to implementing existing plan: </li></ul><ul><ul><li>Reconvene steering committee to oversee project . </li></ul></ul><ul><ul><li>Select an appropriate system integrator(s) </li></ul></ul><ul><ul><li>Perform company audit of all technical equipment </li></ul></ul>
    14. 14. Phase One: Creating an IT Use Policy Framework <ul><li>Defining and communicating organization-wide policies including: </li></ul><ul><ul><li>Internet use by KMCO employees </li></ul></ul><ul><ul><li>Network and IT equipment </li></ul></ul><ul><ul><li>Remote access policy </li></ul></ul><ul><ul><li>Rules for storage, retrieval, and destruction of ESI </li></ul></ul><ul><ul><li>Procedures to follow when responding to E-Discovery requests </li></ul></ul>
    15. 15. Phase Two: Assessing & Preparing for Infrastructure Upgrade <ul><li>– The guidelines from Phase One would require investments in infrastructure to support ESI including: </li></ul><ul><ul><li>Substantial investment in media storage equipment for archiving data and enhancements to backup technology </li></ul></ul><ul><ul><li>Implementing or upgrading existing VPN infrastructure and security rules </li></ul></ul>
    16. 16. Phase Three: Selecting and Implementing Records Management Tool <ul><li>New policies and upgrades would allow for installing tools to manage e-records and allow searching and retrieving records. </li></ul><ul><ul><li>E-Discovery Tools </li></ul></ul><ul><ul><li>Implementation </li></ul></ul><ul><ul><li>Evaluation </li></ul></ul><ul><ul><li>Training </li></ul></ul>
    17. 17. Phase Four: Maintenance & Audits <ul><li>E-Discovery process may need to adapt itself to changes in federal laws and guidelines. </li></ul><ul><li>Vulnerabilities in the system need to be continually identified and corrected. </li></ul><ul><li>Internal audits that routinely subject the ERM to thorough audits. </li></ul>
    18. 18. Recommended Tools for E-Discovery <ul><li>I365’s E-Vault Digital Backup </li></ul><ul><ul><li>Offered on premise and SaaS </li></ul></ul><ul><li>Iron Mountain’s Mimosa E-Discovery Solutions </li></ul><ul><ul><li>Email, Sharepoint, and File Archiving </li></ul></ul>
    19. 19. KMCO Gaming <ul><li>Questions? </li></ul>