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©
2018
CRISIL
Ltd.
All
rights
reserved.
Evolution of early warning system for lenders
July 5, 2018
Speakers
Somdeb Sengupta
Director, CRISIL Risk Solutions
Rahul Nagpure
Associate Director, CRISIL Risk Solutions
Soham Sanyal
Senior Consultant, CRISIL Risk Solutions
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Traditional monitoring vs early warning
Characteristics of early warning signals
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
Early warning transcends traditional monitoring through
institutionalisation of a proactive risk culture
4
 Reactive
Traditional monitoring
 Proactive
Early warning
Approach
 Primarily on big-ticket
borrowers
 Across all borrower segments
Focus
 Quarterly/semi-annual borrower
review
 Periodic, near real-time
assessment of borrowers
Frequency
 Information asymmetry b/w
branches & RMD
 Borrower visibility across
monitoring lifecycle
Visibility
 Lack of consolidated borrower
view
 360-degree view of the
borrower
Breadth
 MIS based on manual data
cleaning, analysis
 Risk-intelligence dashboards
with drill-downs
Output
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Traditional monitoring vs early warning
Characteristics of early warning signals
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
Powerful early warning signals differentiate adverse behaviour,
while minimising noise
6
Signal strength
Strike rate
Discriminating power
Trigger
definition
©
2018
CRISIL
Ltd.
All
rights
reserved.
Powerful early warning signals differentiate adverse behaviour,
while minimising noise
7
What is the average lead time
between the trigger point and actual
default event?
How frequently does the trigger
‘occur’ in bad borrowers?
Signal Strength
Signal strength
Strike rate
Discriminating power
Trigger
definition
How often does the trigger occur in
the case of bad borrowers vs good
ones?
What variation of the trigger yields
the best results in terms of
identifying bad borrowers?
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Principal early warning dimensions and triggers
Putting the pieces together
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
10
Getting Started – Setting up a trigger library
Analysis of account conduct behaviour
provides a dynamic source of early
warning information
Monitoring of compliance discipline
among borrowers helps enhance risk
detection
On-the-ground signals the most
effective indicators of potential stress
though difficult to automate
Financial analysis provides a reality
check through benchmarking against
peers/estimates
Traditional Trigger Dimensions
©
2018
CRISIL
Ltd.
All
rights
reserved.
11
Getting Started – Setting up a trigger library
Social
Media
Bureau
Scores
Industry
News
External
Ratings
Identifying a library of powerful
early warning signals is the most
critical component of the overall
EW process
A multidimensional trigger
library ensures holistic risk
assessment of borrowers
©
2018
CRISIL
Ltd.
All
rights
reserved.
12
Traditional Trigger Dimensions
Cheque returns
High utilisation of limits
Reduction in Drawing Power
Credit summation not matching reported sales
Renewal overdue
Security creation incomplete
Delay in submission of stock /regulatory statements
Inaccessible / Non-Cooperative Borrower
Negative reference checks
Diversion of funds
Labour unrest
Size
Profitability
Capitalization, Coverage
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Principal early warning dimensions and triggers
Putting the pieces together
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
A holistic risk assessment of the borrower leverages multiple
data sources – both internal and external
14
Internal
Customer pulse
High risk
Medium
risk
Low risk
Screening
Detailed
assessment
Account conduct
Compliance check
Financial analysis
Business operations
Financial operations
Stock and BD analysis
Management/promoters
Bank’s
portfolio
Regulatory compliance
Preliminary
assessment
Corrective action
plan
External
Industry risk
External ratings
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
Alternative data sources can provide insights on customer
credibility
16
• Borrower provides access to social
presence (FB, LinkedIn, Twitter)
• Some banks incentivise borrowers
to ‘like’ their social pages
Done through subscription to bureau
data and / or tie-up with independent
verification agencies
• Borrower provides access to primary
salary / savings account
• Same can be linked through UCC
for common customers
Leverage government databases such
as PAN and Aadhaar details to cross-
verify information provided by borrower
Social media Third-party sources
Internet banking details
State and central govt sources
Customer
credibility
score
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
18
Enhancing a heuristic framework using performance data
Recalibarating the trigger library
to reduce rate “bad“ accounts
being classified as good and
vice-versa using statstical
analysis of gathered historical
data
Criticality recalibaration
Benchmark recalibaration
Action points
Trigger attributes: fine-tuning the trigger library
Criticality indicates the weight of a trigger in the overall borrower score
©
2018
CRISIL
Ltd.
All
rights
reserved.
19
Enhancing a heuristic framework using performance data
Modifying the benchmarks for red-amber-
green classification at a business level:
Analysing the performance of the model
so far, and judging the operational cost
of monitoring accounts flagged by the
framework, the business may relax /
tighten the borrower score benchmarks
Criticality recalibaration
Benchmark recalibaration
Action points
Trigger attributes: fine-tuning the trigger library
Benchmarks indicate the tolerance zone for each trigger
©
2018
CRISIL
Ltd.
All
rights
reserved.
20
Enhancing a heuristic framework using performance data
Capture corrective action points
against accounts that led to
normalisation of borrower score to
build an automated action point
definition against trigger breaches
Criticality recalibaration
Benchmark recalibaration
Action points
Trigger attributes: fine-tuning the trigger library
Corrective action plans are defined / established against a combination of triggers
©
2018
CRISIL
Ltd.
All
rights
reserved.
Statistical recalibration of triggers in early warning
systems
21
Goal
Model for early warning system with help of statistical techniques
Determine objective
1. Predict probability of borrower default
2. Strengthening benchmark and criticality of triggers
Training data
Collect and prepare comprehensive training data to support analysis
Build model
Build model by applying algorithms to observe patterns in training data
Evaluate model accuracy
1. Evaluating model accuracy with unknown test data set
2. Collect and prepare relevant testing data set
3. Based on the outcome of applied training data fine tune the model to improve its predictability
©
2018
CRISIL
Ltd.
All
rights
reserved.
Emerging methods for data analysis
22
Increasing use of machine learning algorithms for large-scale data analysis
The program is provided
feedback in terms of rewards and
punishments – or self-driven
The algorithm is presented
with sample inputs and
outputs, and the goal is to
learn a general rule that
maps inputs to outputs. For
example, credit default
behaviour
No labels are given to the learning algorithm, so it
has to find structure in the input on its own – that is,
discover hidden patterns in data
Unsupervised
©
2018
CRISIL
Ltd.
All
rights
reserved.
Development of niche, industry-specific models
Increased predictive power through narrower focus, new analysis methods
Data preparation
Analysis techniques
 Data collation, treatment
and transformation
 Division of data into test
and validation sets
 Random Forest and
decision trees are
commonly used alogirthms
 Commonly used platforms
are Amazon ML, Azure
Studio, MATLAB
(proprietary); H2O, R,
TensorFlow (open source)
Industry identification
 Identify top 5 industries
based on default data
availability
 Further shortlist to top 3
industries based on
exposure to each industry
Incorporation into system
 Analysis using relevant
algorithms, testing on
validation set
 Incorporation of model
output as an input to the
early warning system
Phase-wise
implementation
of data-backed
framework
©
2018
CRISIL
Ltd.
All
rights
reserved.
Agenda
The ideal early warning framework
Getting started: getting past the theory
Innovative data sources
Re-calibration: learning from model performance
Critical success factors
©
2018
CRISIL
Ltd.
All
rights
reserved.
Critical success factors for effective early warning system
implementation
 Ensure data availability and integrity across different source systems
 Establish data review committee to assess quality, integrity, sufficiency
2
 Implement system with minimal resistance - critical for successful adoption
 Create of a internal bench of system experts and trainers
3
 Socialise through interactions with both senior management and end users
 Carry out pilot runs to incorporate feedback for greater user acceptability
4
 Institutionalise well-defined governance mechanism for implementation
 Establish a centrally empowered early warning system team at the bank
1
Governance
Data
Training
Stakeholder buy-in
©
2018
CRISIL
Ltd.
All
rights
reserved.
CRISIL Risk Solutions provides a comprehensive range of risk management tools, analytics and solutions to financial institutions, banks, and corporates. It is a division of CRISIL Risk and Infrastructure Solutions Limited, a wholly owned subsidiary of
CRISIL Limited, an S&P Global Company.
Thank you!
26
Send in your queries to:
Rahul Nagpure@ Rahul.Nagpure@crisil.com
Somdeb Sengupta@ Somdeb.Sengupta@crisil.com

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evolution-of-early-warning-system-for-lenders.pdf

  • 1. © 2018 CRISIL Ltd. All rights reserved. Evolution of early warning system for lenders July 5, 2018 Speakers Somdeb Sengupta Director, CRISIL Risk Solutions Rahul Nagpure Associate Director, CRISIL Risk Solutions Soham Sanyal Senior Consultant, CRISIL Risk Solutions
  • 2. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 3. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Traditional monitoring vs early warning Characteristics of early warning signals Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 4. © 2018 CRISIL Ltd. All rights reserved. Early warning transcends traditional monitoring through institutionalisation of a proactive risk culture 4  Reactive Traditional monitoring  Proactive Early warning Approach  Primarily on big-ticket borrowers  Across all borrower segments Focus  Quarterly/semi-annual borrower review  Periodic, near real-time assessment of borrowers Frequency  Information asymmetry b/w branches & RMD  Borrower visibility across monitoring lifecycle Visibility  Lack of consolidated borrower view  360-degree view of the borrower Breadth  MIS based on manual data cleaning, analysis  Risk-intelligence dashboards with drill-downs Output
  • 5. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Traditional monitoring vs early warning Characteristics of early warning signals Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 6. © 2018 CRISIL Ltd. All rights reserved. Powerful early warning signals differentiate adverse behaviour, while minimising noise 6 Signal strength Strike rate Discriminating power Trigger definition
  • 7. © 2018 CRISIL Ltd. All rights reserved. Powerful early warning signals differentiate adverse behaviour, while minimising noise 7 What is the average lead time between the trigger point and actual default event? How frequently does the trigger ‘occur’ in bad borrowers? Signal Strength Signal strength Strike rate Discriminating power Trigger definition How often does the trigger occur in the case of bad borrowers vs good ones? What variation of the trigger yields the best results in terms of identifying bad borrowers?
  • 8. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 9. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Principal early warning dimensions and triggers Putting the pieces together Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 10. © 2018 CRISIL Ltd. All rights reserved. 10 Getting Started – Setting up a trigger library Analysis of account conduct behaviour provides a dynamic source of early warning information Monitoring of compliance discipline among borrowers helps enhance risk detection On-the-ground signals the most effective indicators of potential stress though difficult to automate Financial analysis provides a reality check through benchmarking against peers/estimates Traditional Trigger Dimensions
  • 11. © 2018 CRISIL Ltd. All rights reserved. 11 Getting Started – Setting up a trigger library Social Media Bureau Scores Industry News External Ratings Identifying a library of powerful early warning signals is the most critical component of the overall EW process A multidimensional trigger library ensures holistic risk assessment of borrowers
  • 12. © 2018 CRISIL Ltd. All rights reserved. 12 Traditional Trigger Dimensions Cheque returns High utilisation of limits Reduction in Drawing Power Credit summation not matching reported sales Renewal overdue Security creation incomplete Delay in submission of stock /regulatory statements Inaccessible / Non-Cooperative Borrower Negative reference checks Diversion of funds Labour unrest Size Profitability Capitalization, Coverage
  • 13. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Principal early warning dimensions and triggers Putting the pieces together Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 14. © 2018 CRISIL Ltd. All rights reserved. A holistic risk assessment of the borrower leverages multiple data sources – both internal and external 14 Internal Customer pulse High risk Medium risk Low risk Screening Detailed assessment Account conduct Compliance check Financial analysis Business operations Financial operations Stock and BD analysis Management/promoters Bank’s portfolio Regulatory compliance Preliminary assessment Corrective action plan External Industry risk External ratings
  • 15. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 16. © 2018 CRISIL Ltd. All rights reserved. Alternative data sources can provide insights on customer credibility 16 • Borrower provides access to social presence (FB, LinkedIn, Twitter) • Some banks incentivise borrowers to ‘like’ their social pages Done through subscription to bureau data and / or tie-up with independent verification agencies • Borrower provides access to primary salary / savings account • Same can be linked through UCC for common customers Leverage government databases such as PAN and Aadhaar details to cross- verify information provided by borrower Social media Third-party sources Internet banking details State and central govt sources Customer credibility score
  • 17. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 18. © 2018 CRISIL Ltd. All rights reserved. 18 Enhancing a heuristic framework using performance data Recalibarating the trigger library to reduce rate “bad“ accounts being classified as good and vice-versa using statstical analysis of gathered historical data Criticality recalibaration Benchmark recalibaration Action points Trigger attributes: fine-tuning the trigger library Criticality indicates the weight of a trigger in the overall borrower score
  • 19. © 2018 CRISIL Ltd. All rights reserved. 19 Enhancing a heuristic framework using performance data Modifying the benchmarks for red-amber- green classification at a business level: Analysing the performance of the model so far, and judging the operational cost of monitoring accounts flagged by the framework, the business may relax / tighten the borrower score benchmarks Criticality recalibaration Benchmark recalibaration Action points Trigger attributes: fine-tuning the trigger library Benchmarks indicate the tolerance zone for each trigger
  • 20. © 2018 CRISIL Ltd. All rights reserved. 20 Enhancing a heuristic framework using performance data Capture corrective action points against accounts that led to normalisation of borrower score to build an automated action point definition against trigger breaches Criticality recalibaration Benchmark recalibaration Action points Trigger attributes: fine-tuning the trigger library Corrective action plans are defined / established against a combination of triggers
  • 21. © 2018 CRISIL Ltd. All rights reserved. Statistical recalibration of triggers in early warning systems 21 Goal Model for early warning system with help of statistical techniques Determine objective 1. Predict probability of borrower default 2. Strengthening benchmark and criticality of triggers Training data Collect and prepare comprehensive training data to support analysis Build model Build model by applying algorithms to observe patterns in training data Evaluate model accuracy 1. Evaluating model accuracy with unknown test data set 2. Collect and prepare relevant testing data set 3. Based on the outcome of applied training data fine tune the model to improve its predictability
  • 22. © 2018 CRISIL Ltd. All rights reserved. Emerging methods for data analysis 22 Increasing use of machine learning algorithms for large-scale data analysis The program is provided feedback in terms of rewards and punishments – or self-driven The algorithm is presented with sample inputs and outputs, and the goal is to learn a general rule that maps inputs to outputs. For example, credit default behaviour No labels are given to the learning algorithm, so it has to find structure in the input on its own – that is, discover hidden patterns in data Unsupervised
  • 23. © 2018 CRISIL Ltd. All rights reserved. Development of niche, industry-specific models Increased predictive power through narrower focus, new analysis methods Data preparation Analysis techniques  Data collation, treatment and transformation  Division of data into test and validation sets  Random Forest and decision trees are commonly used alogirthms  Commonly used platforms are Amazon ML, Azure Studio, MATLAB (proprietary); H2O, R, TensorFlow (open source) Industry identification  Identify top 5 industries based on default data availability  Further shortlist to top 3 industries based on exposure to each industry Incorporation into system  Analysis using relevant algorithms, testing on validation set  Incorporation of model output as an input to the early warning system Phase-wise implementation of data-backed framework
  • 24. © 2018 CRISIL Ltd. All rights reserved. Agenda The ideal early warning framework Getting started: getting past the theory Innovative data sources Re-calibration: learning from model performance Critical success factors
  • 25. © 2018 CRISIL Ltd. All rights reserved. Critical success factors for effective early warning system implementation  Ensure data availability and integrity across different source systems  Establish data review committee to assess quality, integrity, sufficiency 2  Implement system with minimal resistance - critical for successful adoption  Create of a internal bench of system experts and trainers 3  Socialise through interactions with both senior management and end users  Carry out pilot runs to incorporate feedback for greater user acceptability 4  Institutionalise well-defined governance mechanism for implementation  Establish a centrally empowered early warning system team at the bank 1 Governance Data Training Stakeholder buy-in
  • 26. © 2018 CRISIL Ltd. All rights reserved. CRISIL Risk Solutions provides a comprehensive range of risk management tools, analytics and solutions to financial institutions, banks, and corporates. It is a division of CRISIL Risk and Infrastructure Solutions Limited, a wholly owned subsidiary of CRISIL Limited, an S&P Global Company. Thank you! 26 Send in your queries to: Rahul Nagpure@ Rahul.Nagpure@crisil.com Somdeb Sengupta@ Somdeb.Sengupta@crisil.com