2. INDEX
02 PROFILE
What, Why and How we do it
01 INTRODUCTION
Introduction of Arwana
03
PHILOSOPHY
Patent Renewal Made Simple
04 PERSONA
The Main Users of Arwana Patent Renewal Webpage
05 CONCEPT STRATEGY
The Website Mechanism
06 FINAL CONCLUSION
Goal, Benefits, and Added Value
Directed by Hiro Chandra | 2015
4. INTRO
ARWANA RENEWALS was established to provide
a high quality online renewals service. The company opened its
headquarters in Jakarta, Indonesia in 2014. With dedicated
service, constant system improvement and a unique market
proposition.
Vision
To provide an affordable and reliable one-stop solution for
patent renewal and annuity needs in South East Asia, bridging
our trusted partners in the region with new clients along the
way
Mission
To give the freedom of using fresh data from one’s own
docketing systems to instruct renewal payments, and to have
cases kept on the online system with payment due dates on
subsequent payments after each instruction, therefore
managing their own instruction of their annuities and renewal
payment, and invoices issuance.
Directed by Hiro Chandra | 2015
7. Directed by Hiro Chandra | 2014
PROFILE
WHAT
ONLINE RENEWALS & ANNUITIES
PLATFORM
YOUR BUSINESS PARTNER
SOUTH-EAST ASIA REGIONS
WHY
EASY & TRANSPARENT STEPS
REAL TIME TRACKING
EASY PAY
AFFORDABLE
HOW
IP SYSTEM
SECURE PAYMENY GATEWAY
MOBILE APPS (PLANNED)
8. Directed by Hiro Chandra | 2014
ONLINE RENEWALS &
ANNUITIES PLATFORM
ARWANA AS YOUR
BUSINESS PARTNER
SOUTH-EAST ASIA
REGIONS COVERAGE
WHAT
PROFILE
Arwana has developed a fast and easy-to-use online system
that allows you to check prices and place renewal instructions
24/7 via your secure account – no emailing or faxing renewal
instructions.
Arwana offers all the benefits of a single supplier. Easy billing
and quick reporting is provided in your currency and it's all
wrapped inside a simple online interface.
Arwana covers services for all South-East Asian countries’ users.
Everyone is one click away from having their patents renewed
by the destined agencies in whichever region in South-East Asia.
9. !
Directed by Hiro Chandra | 2014
ARWANA AS A BUSINESS PARTNER FOR :
U S E RA S S O C I A T E
The circle of problems is the reason WHY arwana
has come to offer solutions
WHY
PROFILE
11. Directed by Hiro Chandra | 2014
PROFILE
RENEW
PATENT
/ a n n u i t y
Getting quotes
Placing Instruction
Payment
Finding
agents
Complicated
Bureaucracy
Expensive
fee
Inefficiency Incompability
Transparency
issue
!
Long Process
Tough
consultancies
!
U S E R
USER
CASE
SAMPLE
13. Directed by Hiro Chandra | 2014
PROFILE
!
HOW DO YOU SOLVE THEM?
ANSWER: BY CREATING SOLUTIONS IN EACH OF THE PROBLEMS
14. Directed by Hiro Chandra | 2014
PROFILE
FINDING AGENTS
RENEW
PATEN
T
U S E R
Solution: Search Engine Optimization for easy look up
Keywords: patent, renewal, annuity, South-east Asia, #allASEANcountries
Hard to find trusted agent
Patent renewal Myanmar
Arwana Patent Renewal
15. Directed by Hiro Chandra | 2014
PROFILE
CONSULTING
RENEW
PATEN
T
U S E R
?×…!
Solution: FAQ (Frequent Asked Questions)
Free registration as member of ARWANA, direct emailing to the online
operator
Slow communication with
conventional emailing Q&A
and no direct answer
16. Directed by Hiro Chandra | 2014
PROFILE
GETTING QUOTES
RENEW
PATEN
T
U S E R
Solution: CHECK PRICES & INSTANT QUOTE
Check prices in any territory of the world with the
currency you want.
Incompabilities in getting
quotes within common
territories
17. Directed by Hiro Chandra | 2014
PROFILE
PLACE INSTRUCTION
RENEW
PATEN
T
U S E R
Solution: INSTRUCT BUTTON
Easy case submission, completed with due date, data essentials, status &
price and a single instruct button that executes your job.
Lots of procedure, data, and
forms to fill up.
18. Directed by Hiro Chandra | 2014
PROFILE
MAKE PAYMENT
RENEW
PATEN
T
U S E R
Solution: REAL TIME PAYMENT
GATEWAY
Provide ease for customers to choose from
various payment methods
Conventional offline
invoicing & payment
system is long,
complicated &
intransparent
Payment Successful
19. Directed by Hiro Chandra | 2014
PROFILE
TRACK PAYMENT
RENEW
PATEN
T
U S E R
Solution: REAL TIME PAYMENT TRACKING
Cases rolled over to next payment date automatically and email
alerts are sent when cases are due.
Over a year, the user
tends to forget the date
they must renew their
patent
Make renew Payment
2nd Year Brilyan Patent Solution
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