Discussion topics for a panel discussing the future of association management systems and how they relate to customer relationship systems. #tech14 #asaecenter

1. The Future of
AMS Systems:
A Provocative
Discussion
Tuesday December 16, 3:30
pm
Hashtag: #tech14 LD1

2. “The future is already
here. It’s just not
evenly distributed
yet.”
William Gibson
@techconf #tech14

3. Your Esteemed Panel
• Te r i Ca r d e n , Fo u n d e r , Re v i ewMyAMS. c om
• L o r e t t a De L u c a , CEO, De lCo r
• Ma r k Do r s e y, Ex e c u t i v e Di r e c t o r a n d CEO,
Ame r i c a n Sn ows p o r t s Ed u c a t i o n As s o c i a t i o n
• Da v i d Gamme l , Ex e c u t i v e Di r e c t o r ,
En t omo l o g i c a l So c i e t y o f Ame r i c a (Mo d e r a t o r )
• Ma r k Pa t t e r s o n , SVP So l u t i o n s , Ap t i f y
• Si g Va nDamme , Fo u n d e r a n d Ch i e f Cu s t ome r
Of f i c e r , Nimb l eUs e r
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4. David’s AMS Journey
• Custom on Wang (Dumb terminal )
• Custom on Paradox (MS-DOS based)
• TASS on FoxPro (Windows! )
• MEI (The Terminal St r ikes Back)
• TASS (Return of the Windows)
• NetForum (Web-based)
• Associat ionAnywhere (Web-based)
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5. Format Today
4-minute topi c bloc k s .
Each bloc k has a di s cus s ion s tar ter.
Ground rules :
• Debate the ideas ;
• Respec t each other ;
• Prov ide value to YOU;
• Have fun!
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6. @techconf #tech14
Is there a
difference
between AMS
and CRM?
Loretta

7. Borg vs. Symphony:
Should the AMS have
all functionality or be
one system among
many?
Mark D
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8. @techconf #tech14
Bigger shift for
AMS/CRM:
Internet or
Mobile?
Sig

9. @techconf #tech14
Should the AMS
be designed for
the member or
the staff?
Teri

10. @techconf #tech14
Is association
data actually
big?
Mark P

11. @techconf #tech14
Biggest
challenge in data
analytics:
management or
technology?
Mark D

12. @techconf #tech14
Will the
AMS/CRM remain
among top capital
investments for
associations?
Loretta

13. @techconf #tech14
Which is a stronger
AMS competitive
advantage today:
technology or
deployment
effectiveness?
Teri

14. @techconf #tech14
Should the AMS
actually be an
Engagement
Management
System?
Mark D

15. @techconf #tech14
Will AMS
innovation outpace
the ability of
organizations to
implement?
Mark P

16. @techconf #tech14
What will be the
next wave of
automation with
AMS systems?
Sig

17. Questions if time
allows…
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18. Parting Shot!
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