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Advertisements, Endorsements
and the Casual ‘Like’
 What You Need To Know - Whether
 You’re a Celebrity Blogger or Not

Minnesota Bloggers Conference
September 10, 2011
I've heard that every time I
mention a product on my blog,
I have to say whether I got it
for free or paid for it myself.

Is this true?
I've read that bloggers who
don't comply with the Guides
can be fined $11,000.

Is this true?
I have a website that reviews
local restaurants. It's clear
when a restaurant pays for an
ad on my website and I’m told I
need to disclose which
restaurants give me free meals.

Is this true?
© 2011 Creque Law
Why You Should Care?
• The Federal Trade Commission is
  Actively Enforcing the Guidelines.

• Key to credibility and protecting your
  brand.

• Be a savvy endorser.
                                   © 2011 Creque Law
© 2011 Creque Law
Blogger Endorsements
• Users may not expect the reviewer to have a relationship
  with the company that’s products are mentioned.

• Average blogger held to a higher standard – than
  celebrities.

• Recommendations and Likes are a natural – and growing
  part of social media.

Their power:
   • 90% of consumers online trust recommendations from people they know.
   • 70% trust opinions of unknown users.
Econsultancy, July 2009 Report


                                                              © 2011 Creque Law
© 2011 Creque Law
An Example




             © 2011 Creque Law
There is a Law for That
Federal Trade Commission Act says:
• You cannot engage in deceptive or misleading
  practices. (Section 5 of the FTC Act -15 U.S.C. 45)
  • An act or practice is deceptive if it mislead “a significant minority”
    of consumers.

• Endorsement and Testimonial Guidelines. (16 CFR Part
  255)
  • Guidelines for advertising sets a truth-in-advertising bar.




                                                             © 2011 Creque Law
Truth-In-Advertising
“If there’s a connection between the
endorser and the marketer of the
product that would affect how people
evaluate the endorsement, it should be
disclosed.”




                                 © 2011 Creque Law
When Do the Rules Apply?
• If you:
 • Receive free products or other perks
 • Either individually or as part of a network
   marketing programs

• “Compensation” is about more than money:
 •   In-kind services
 •   Free products
 •   Perks
 •   Gifts
                                           © 2011 Creque Law
What if I Paid for the Product?
• If you write a testimonial about a
  product you paid for yourself the law
  does not apply.

• Same true if get a free product
  because a store is giving out free
  samples to customers.

                                       © 2011 Creque Law
Role of Product Value
• Value doesn’t matter. It could be $1 or
  $1,000.

• It’s about the relationship with the company
  or product.

If you have a relationship with a marketer
who’s sending you freebies in hope you’ll
write a positive review, you should disclose
that you got the product for free.      © 2011 Creque Law
What Can I Say?
• You can’t talk about your experience with a
  product if you haven’t tried it.

• If you were paid to try a product and you
  thought it was terrible, you can’t say terrific.

• You can’t make claims about a product that
  would require proof.
  • Example: A product cures a particular disease if there
    isn’t scientific evidence to prove it.
                                                  © 2011 Creque Law
What About Free Speech?
Speech when Compensate Becomes
Commercial Speech
 • When acting on behalf of or at the request of
   an advertiser
 • Do not need to be a “professional blogger”
 • Includes any “compensation”
 • Can be regulated



                                          © 2011 Creque Law
© 2011 Creque Law
A Sliding Scale
Straight Cash Homey
I Got Nothing




                      Personal Blog   I Get Paid to Do This
                                                © 2011 Creque Law
The Single Disclosure
• Not a solution.
 • “Many of the products I discuss on this site are
   provided to me free by their manufacturer.”

• Doesn’t satisfy the FTC’s disclosure
  requirements.

• Hurts your credibility and brand.

                                           © 2011 Creque Law
Common Blogger Mistakes
• Do not disclose at all.

• Bury disclosure.
 • Bottom of the website page or on a different
   page.

• Hard to see.
 • Small type, grey text on black background, etc.

                                          © 2011 Creque Law
How to Disclose
• Name the marketer.

• Identify the “compensation.”

• Proximate placement.




                                 © 2011 Creque Law
A Step Farther
Consider Disclosing even when nothing was
exchanged:
  “I received no compensation for this post.
  Giveaways are sponsored by myself. All
  opinions expressed in this post are 100%
  mine.”



                                     © 2011 Creque Law
What’s at Stake?
• Federal Fine
• Costly investigation
• Litigation
• Ongoing Scrutiny from Government
• Brand Credibility
• Blog Shutdown


                                     © 2011 Creque Law
Recent Commission Action




                           © 2011 Creque Law
Questions?

       Hayden Creque
       Phone: 320.247.3439
       Email: hayden@crequelaw.com
       Web: http://crequelaw.com
       Blog: http://crequelaw.com/blog
       Skype: hayden.creque

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Advertisements, Endorsements and The Casual Like

  • 1. Advertisements, Endorsements and the Casual ‘Like’ What You Need To Know - Whether You’re a Celebrity Blogger or Not Minnesota Bloggers Conference September 10, 2011
  • 2. I've heard that every time I mention a product on my blog, I have to say whether I got it for free or paid for it myself. Is this true?
  • 3. I've read that bloggers who don't comply with the Guides can be fined $11,000. Is this true?
  • 4. I have a website that reviews local restaurants. It's clear when a restaurant pays for an ad on my website and I’m told I need to disclose which restaurants give me free meals. Is this true?
  • 6. Why You Should Care? • The Federal Trade Commission is Actively Enforcing the Guidelines. • Key to credibility and protecting your brand. • Be a savvy endorser. © 2011 Creque Law
  • 8. Blogger Endorsements • Users may not expect the reviewer to have a relationship with the company that’s products are mentioned. • Average blogger held to a higher standard – than celebrities. • Recommendations and Likes are a natural – and growing part of social media. Their power: • 90% of consumers online trust recommendations from people they know. • 70% trust opinions of unknown users. Econsultancy, July 2009 Report © 2011 Creque Law
  • 10. An Example © 2011 Creque Law
  • 11. There is a Law for That Federal Trade Commission Act says: • You cannot engage in deceptive or misleading practices. (Section 5 of the FTC Act -15 U.S.C. 45) • An act or practice is deceptive if it mislead “a significant minority” of consumers. • Endorsement and Testimonial Guidelines. (16 CFR Part 255) • Guidelines for advertising sets a truth-in-advertising bar. © 2011 Creque Law
  • 12. Truth-In-Advertising “If there’s a connection between the endorser and the marketer of the product that would affect how people evaluate the endorsement, it should be disclosed.” © 2011 Creque Law
  • 13. When Do the Rules Apply? • If you: • Receive free products or other perks • Either individually or as part of a network marketing programs • “Compensation” is about more than money: • In-kind services • Free products • Perks • Gifts © 2011 Creque Law
  • 14. What if I Paid for the Product? • If you write a testimonial about a product you paid for yourself the law does not apply. • Same true if get a free product because a store is giving out free samples to customers. © 2011 Creque Law
  • 15. Role of Product Value • Value doesn’t matter. It could be $1 or $1,000. • It’s about the relationship with the company or product. If you have a relationship with a marketer who’s sending you freebies in hope you’ll write a positive review, you should disclose that you got the product for free. © 2011 Creque Law
  • 16. What Can I Say? • You can’t talk about your experience with a product if you haven’t tried it. • If you were paid to try a product and you thought it was terrible, you can’t say terrific. • You can’t make claims about a product that would require proof. • Example: A product cures a particular disease if there isn’t scientific evidence to prove it. © 2011 Creque Law
  • 17. What About Free Speech? Speech when Compensate Becomes Commercial Speech • When acting on behalf of or at the request of an advertiser • Do not need to be a “professional blogger” • Includes any “compensation” • Can be regulated © 2011 Creque Law
  • 19. A Sliding Scale Straight Cash Homey I Got Nothing Personal Blog I Get Paid to Do This © 2011 Creque Law
  • 20. The Single Disclosure • Not a solution. • “Many of the products I discuss on this site are provided to me free by their manufacturer.” • Doesn’t satisfy the FTC’s disclosure requirements. • Hurts your credibility and brand. © 2011 Creque Law
  • 21. Common Blogger Mistakes • Do not disclose at all. • Bury disclosure. • Bottom of the website page or on a different page. • Hard to see. • Small type, grey text on black background, etc. © 2011 Creque Law
  • 22. How to Disclose • Name the marketer. • Identify the “compensation.” • Proximate placement. © 2011 Creque Law
  • 23. A Step Farther Consider Disclosing even when nothing was exchanged: “I received no compensation for this post. Giveaways are sponsored by myself. All opinions expressed in this post are 100% mine.” © 2011 Creque Law
  • 24. What’s at Stake? • Federal Fine • Costly investigation • Litigation • Ongoing Scrutiny from Government • Brand Credibility • Blog Shutdown © 2011 Creque Law
  • 25. Recent Commission Action © 2011 Creque Law
  • 26. Questions? Hayden Creque Phone: 320.247.3439 Email: hayden@crequelaw.com Web: http://crequelaw.com Blog: http://crequelaw.com/blog Skype: hayden.creque