IT Outsourcing Market Overview-United States Perspective

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Today Digital Opportunities and threats pervade every business of an organization. The United States Information technology services market is expected to grow at a rate 5% in 2014 and 5.2% in 2015.The Key drivers include Legacy Modernization, Business Intelligence and Analytics, Cloud Computing, Infrastructure and Data Centre and Mobility

Technology

IT Outsourcing Market Overview
United States Perspective
Copyright © 2014 HCL Technologies Limited | www.hcltech.com

UNITED STATES: IT Outsourcing and Offshore Market Overview
• United States Growth rates are expected to be lower in 2014
due to a harsh winter dampening demand, exports declined
• Growth is expected to strengthen from 2.8% in 2012 to 3.0% in
3.0%
5.0%
5.2%
2013 2014 [E] 2015 [E]
IT Spending Growth Rates
2.8%
1.9%
1.7%
3.0%
2012 2013 2014 [E] 2015 [E]
Economic Growth Rates
Source – IMF
• While Global IT spending remains flat, United state’s IT budget
is increasing
• By 2015,IT spend Growth rates expected to accelerate by 220
bps
2015
Source – HCL Technologies estimates
2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

UNITED STATES: Key Challenges and Drivers
KEY CHALLENGES
• Lack of internal Resources such as IT Skills
• Cost Pressures
• Low Human Resource Mobility
• Increasing long term costs
• Economic instability
• Declining Exports
KEY INFORMATION TECHNOLOGY TRENDS AND DRIVERS
• Focusing on Cost Optimization
• Efficiency and Value Generation
• Transformation Initiatives
• Legacy Modernization
• Digitalization
• Business Intelligence and Analytics
• Cloud Computing
• Infrastructure and Data Centre
• Mobility
• CRM
3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

HCL Addresses these Changing Priorities
KEY SERVICES
LOCAL STRENGTHS
HCL offerings in United States include IT outsourcing, offshore services, applications development and
maintenance, BPO, infrastructure management, colocation, Legacy Modernization, data center services,
software development and Support, engineering services, Business Intelligence and analytics, CRM, Mobility
KEY CUSTOMERS HCL has been creating value in United States for companies such as Great American Insurance Group,
SUSTAINABILITY
HCL actively works to address the challenges of the communities and economies in which it operates. With
more than 7,000 employees in 21 offices across 15 states — Michigan, North Carolina, New Jersey,
Washington, and New York — HCL has been investing significantly in new facilities to generate employment
and support our U.S. client base.
Pegasystems, Merck, Deutsche Bank and government organizations such as WyCAN Consortium, Consumers
Energy, and Blue Cross
HCL works on innovative ideas that benefit society at large through initiatives like advisory council which has
been awarded the Forrester Groundswell Award in the B2B category — for the trust it fosters between HCL
and its customers and acquiring a next-generation green data center in New Jersey
CLICK HERE TO KNOW MORE
4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

IT Outsourcing Market Overview-United States Perspective

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IT Outsourcing Market Overview-United States Perspective

2. UNITED STATES: IT Outsourcing and Offshore Market Overview • United States Growth rates are expected to be lower in 2014 due to a harsh winter dampening demand, exports declined • Growth is expected to strengthen from 2.8% in 2012 to 3.0% in 3.0% 5.0% 5.2% 2013 2014 [E] 2015 [E] IT Spending Growth Rates 2.8% 1.9% 1.7% 3.0% 2012 2013 2014 [E] 2015 [E] Economic Growth Rates Source – IMF • While Global IT spending remains flat, United state’s IT budget is increasing • By 2015,IT spend Growth rates expected to accelerate by 220 bps 2015 Source – HCL Technologies estimates 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

3. UNITED STATES: Key Challenges and Drivers KEY CHALLENGES • Lack of internal Resources such as IT Skills • Cost Pressures • Low Human Resource Mobility • Increasing long term costs • Economic instability • Declining Exports KEY INFORMATION TECHNOLOGY TRENDS AND DRIVERS • Focusing on Cost Optimization • Efficiency and Value Generation • Transformation Initiatives • Legacy Modernization • Digitalization • Business Intelligence and Analytics • Cloud Computing • Infrastructure and Data Centre • Mobility • CRM 3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

4. HCL Addresses these Changing Priorities KEY SERVICES LOCAL STRENGTHS HCL offerings in United States include IT outsourcing, offshore services, applications development and maintenance, BPO, infrastructure management, colocation, Legacy Modernization, data center services, software development and Support, engineering services, Business Intelligence and analytics, CRM, Mobility KEY CUSTOMERS HCL has been creating value in United States for companies such as Great American Insurance Group, SUSTAINABILITY HCL actively works to address the challenges of the communities and economies in which it operates. With more than 7,000 employees in 21 offices across 15 states — Michigan, North Carolina, New Jersey, Washington, and New York — HCL has been investing significantly in new facilities to generate employment and support our U.S. client base. Pegasystems, Merck, Deutsche Bank and government organizations such as WyCAN Consortium, Consumers Energy, and Blue Cross HCL works on innovative ideas that benefit society at large through initiatives like advisory council which has been awarded the Forrester Groundswell Award in the B2B category — for the trust it fosters between HCL and its customers and acquiring a next-generation green data center in New Jersey CLICK HERE TO KNOW MORE 4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

IT Outsourcing Market Overview-United States Perspective

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