Workshop to the APT conference exploring outcomes of Jisc Digital student work, especially the Jisc/NUS benchmarking tool and the proposed Tracker service from Jisc.
Salient Features of India constitution especially power and functions
Ā
APT workshop on Digital Student Benchmarking Tool and tracker
1. Benchmarking the Digital Student
experience: an update from Jisc
Helen Beetham
Sarah Knight
Tabetha Newman
2. 22/0 Student digital experience tracker pilot results 2016
Background
22/06 Student digital experience tracker pilot results 2016 23
3. http://digitalstudent.jiscinvolve.org
Ā» āDigital Studentā project
āŗ Four studies: HE, FE, Adult and Skills, and Online learners
(also a review of practice in schools)
āŗ Involved: Lit reviews, reviews of institutional data,
student interviews/focus groups, consultation events
(1000+), exemplars
Stop press! #OLsuccess is next
āŗ Identiļ¬ed: 7 Challenge areas, 12 Themes
āŗ Produced: a range of resources
4. What do we mean by ādigital studentsā??
Ā» Learning in digital organisations
āŗ Student identity mediated via digital systems: registration,
records, library, timetable, VLE, assessment...
āŗ Learning journey - ļ¬rst contact
to alumnus - mediated online
āŗ Online sources of learning and
know-how - integrated/competing
āŗ Digital technologies, media, skills
central to most subjects studied
āŗ Organisational āperformanceā
digitally monitored and measured
5. What do we mean by ādigital studentsā??
Ā» Learning with their own digital devices,
services, practices and expectations (e.g.)
āŗ always connected
āŗ information <-> communication
āŗ continuous recording and sharing
āŗ seamless inter-connectivity
āŗ ācontent is freeā
āŗ rapid feedback
āŗ ease of adoption
āŗ ...
6. What do we mean by ādigital studentsā??
āŗ less secure
āŗ more entrepreneurial
āŗ fragmented
āŗ uncertainly located
āŗ reputation-based
āŗ monitored, quantiļ¬ed
āŗ distributed human/machine
Ā» Preparing for digital work/places
7. 22/0 Student digital experience tracker pilot results 2016
Outcomes and deliverables
22/06 Student digital experience tracker pilot results 2016 23
9. Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk
unconnected
and
vulnerable
Access-led
Access conceived
of broadly
9
mainstream
pragmatist
Tutor-led
Pedagogy āled
Institution-led
Staff offer range
of activities and
tools
intensive and
specialist
enthusiast
Learner-led
Social digital
practices are
valued
Learners
who are:
Experience
the digital
environment
as:
Learn best
when:
Digital students are different
10. Outcomes: 7 challenge areas
Ā» Joined-up approach
Ā» Prepare and progress students
Ā» Develop staff skills
Ā» Relevant digital curriculum
Ā» Digital environment and BYO
Ā» Inclusion
Ā» Student empowerment and
partnership
11. Deliverables
Ā» 60+ institutional exemplars (HE and FE)
Ā» āDigital Students are Differentā posters
Ā» āEnhancing the Digital Experience for Studentsā cards
Ā» āThe Student Digital Experience in 2020ā
Ā» āEnhancing the student digital experience: a strategic
approachā guide: jisc.ac.uk/guides/enhancing-the-
student-digital-experience
Ā» Benchmarking tool developed in collaboration w. NUS
Ā» Digital Student Experience Tracker (pilot)
15. 22/0 Student digital experience tracker pilot results 2016
At your tables
22/06 Student digital experience tracker pilot results 2016
Ā»How might the Benchmarking tool be useful at
your institution?
Ā»What issues would you want to focus on?
12
16. 22/0 Student digital experience tracker pilot results 2016
Development of the Tracker
Ā»Consultations 2014-2015: demand for
a better understanding of learners'
digital experiences and expectations
Ā»No standard reliable instrument
Ā»Tracker questions based on research by
the Jisc Digital student project, inc.
studies of learners in HE, FE and skills
Ā»Consultation workshop with staff and
students reļ¬ned the proposed question
set to 12 key questions
Ā»Cognitive interviewing with FE and HE
students, and early beta testing further
reļ¬ned the questions for piloting
22/06 Student digital experience tracker pilot results 2016 8
17. 22/0 Student digital experience tracker pilot results 2016
The Tracker questions
1.Access to digital devices, personal and institutional
2.Access to digital services
3.Digital activities in courses of study
4.Guidance and support
5.Overall digital experience
6.STOP
7.START
8.KEEP
9. (11) Value of VLE/LMS
22/06 Student digital experience tracker pilot results 2016 8
18. 22/0 Student digital experience tracker pilot results 2016
Aims of the Tracker
Ā»gather evidence from learners about
their digital experience, and track
changes over time
Ā»make better informed decisions about
the digital environment
Ā»target resources for improving digital
provision
Ā»plan other research, data gathering and
student engagement around digital
issues
Ā»demonstrate quality enhancement and
student engagement to external bodies
and to students themselves
22/06 Student digital experience tracker pilot results 2016 8
Reasons for engaging
with the Tracker
19. 22/0 Student digital experience tracker pilot results 2016
Aims of the Tracker
Early ļ¬ndings:
Ā»Big appetite for sector benchmarking
Ā»Infrastructure, curriculum and
strategy development - plus
āunderstandā student experience
Ā»Desire for a student-facing ādigital
capabilitiesā tool to use alongside the
Tracker
22/06 Student digital experience tracker pilot results 2016 8
Reasons for engaging
with the Tracker
20. 22/0 Student digital experience tracker pilot results 2016
Piloting the Tracker
Ā»Survey implemented in BOS,
a system developed for UK HE/FE
and already used by many
Ā»50+ education providers applied:
24 chosen based on a spread of
institutional sizes, types and
locations
Ā»Pilot sites required to involve
stakeholders, consider how they
would engage learners, and explore
hoped-for beneļ¬ts
Ā»Teams at each pilot site responsible for: customising the survey,
releasing it to learners, maximising completion rates and
analysing their own data
22/06 Student digital experience tracker pilot results 2016 9
21. 22/0 Student digital experience tracker pilot results 2016
Support for the pilot
Ā»Six separate guides produced to
support the pilot process and to
ensure parity of data collected
Ā»Sites had only the guides and
collective email/blog postings to
reproduce service delivery
Ā»Project negotiated for sector
benchmarking data to be made
available within BOS
Ā»Pilot sites took different approaches
to engaging stakeholders and eliciting
learner responses
22/06 Student digital experience tracker pilot results 2016 10
22. 22/0 Student digital experience tracker pilot results 2016
Where we are today
Ā»10,753 unique data sets
Ā»Initial data report released,
press released
Ā»Each site achieved a good
response rate: analysing,
understanding and
responding to their data
Ā»Feedback about the pilot
process (18 out of 24 sites)
Ā»The experience of six
contrasting sites is being
explored in more detail,
including feedback from learners and other stakeholders
22/06 Student digital experience tracker pilot results 2016 11
23. 22/0 Student digital experience tracker pilot results 2016
More information
22/06 Student digital experience tracker pilot results 2016
Ā»Full report is available from:
http://bit.ly/student-tracker-report
Ā»Further information about the pilot
and the process:
http://bit.ly/jiscdigidataservice
12
24. 22/0 Student digital experience tracker pilot results 2016
At your tables
22/06 Student digital experience tracker pilot results 2016
Ā»How might the Tracker be useful at your
institution?
Ā»What would you most want to ļ¬nd out from your
learners?
12