6 Quotes on Client Relationships and Service Excellence from our Community of Quality

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Check out six of our favorite quotes from our Success Stories featuring Thompson Creek Windows, Traton Homes, All American Exteriors, Jeff Benton Homes, Georgia Classic Pools, and Jackson Design and Remodeling.

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6 Quotes on Client Relationships and Service Excellence from our Community of Quality

  1. 1. 6 Quotes on Client Relationships and Service Excellence from our Community of Quality
  2. 2. “I’d rather have 100 raving fans selling our homes, over one sales agent any day. Our customers are our best marketers. We’ve learned that if you develop a great relationship with them and work to truly delight them, you’ll earn referral business.” Daniel Hopkins, Customer Relations Director at Jeff Benton Homes
  3. 3. “If you’re not trying to improve, you’re probably about to retire. Surveying our customers has helped to bring attention to areas of ours that we can improve on. Everyone makes mistakes, but I believe it’s how you handle those mistakes that make all the difference.” - Thomas Williams, Co-Owner of All American Exteriors
  4. 4. “Our customer’s honesty helps us to be a better business.” Vance Dover, Co-Owner of Georgia Classic Pools
  5. 5. “If we want to continue to grow our business, we need happy customers referring their friends and neighbors. People are doing their research online and want to buy from someone they can trust. Having legitimate customer reviews accessible via online searches and social media helps to establish confidence in our brand.” George Schaub, Director of Marketing for Thompson Creek Windows
  6. 6. “If you don’t measure and track how your team is performing, you can’t get better.” - Rick Foster, Vice President of Construction at Traton Homes
  7. 7. “Our culture and processes encourage our people to depend on each other and be accountable to each other for building long lasting client relationships, which strengthen our performance as a unified team.” – Todd Jackson, Owner of Jackson Design and Remodeling
  8. 8. Visit GuildQuality.com for more from our members!

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