1. AJ’s Fitness Center By: Ryan Clifford & Kevin Gerhart

3. Important feature of the contract was to keep all 1,833 members of the club

4. Surveyed existing members asking how committed they were to their membership

5. Answering this survey gave members a chance to win a lifetime membership

8. Members ages range from 13-69

9. Average overall age is 34.8

10. Average female age is 34.7

13. 32 people thought the equipment was a 1, very dissatisfied

14. The overall average of satisfaction with the equipment in the gym was a 3.484

15. The most frequent answer to this question was a 4, satisfied

16. Average female score was a 3.512

18. 30 people thought the gym staff was a 1, very dissatisfied

19. The overall average of satisfaction of the gym staff was a 3.931

20. The most frequent answer to this question was a 4, satisfied

21. Average female score was a 3.957

23. 160 people thought the exercise programs were a 1, very dissatisfied

24. The overall average of satisfaction with the exercise programs was a 2.837

25. The most frequent answer to this question was a 3, neutral

26. Average female score was a 2.858

28. 1 person thought the overall service was a 1, very dissatisfied

29. The overall average of satisfaction with the exercise programs was a 3.405

30. The most frequent answer to this question was a 3, neutral

31. Average female score was a 3.428

33. Of the 1,214 members, 103 have been members for less than a year

34. Average number of years that a member has been with the club is 2.671

35. Number of years males have been with the club is 2.743

37. The average number of visits per week by males is 2.839

39. 20-29: 2.819 x per week

40. 30-39: 3.695 x per week

41. 40-49: 2.701 x per week

42. 50-59: 2.633 x per week

44. The age groups of 20-29/30-39 account for 64% of the gyms population

45. The overall satisfaction of the gym was 3.4

46. The overall satisfaction of the gym equipment was 3.4

47. The overall satisfaction of the gym staff was 3.93

50. Due to 64% of your members being between the ages of 20-39, advertise more to all ages to balance the population

51. Improve equipment

52. Keep staff motivated

53. Improve exercise programs due to the lack of satisfaction your members have expressed

54. The average number of years members have been with the club is over 2, keep them interested!