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Analytic Engines and Solutions for Banking Ecosystems
Compliance, Risk, Performance and Customer Analytics
Sundip Gorai,
Head of Analytics & BI
2
© Hexaware Technologies. All rights reserved.
The Obvious
3
© Hexaware Technologies. All rights reserved.
What Happened???????
From Hindsight … to Foresight and Insight
4
© Hexaware Technologies. All rights reserved.
Hind Sight Foresight and
Insight
Datawarehouse
and OLAP
Engines
Predictive modeling ,
Data mining and
Advanced Analytics
Predictable Outcomes
5
© Hexaware Technologies. All rights reserved.
Enterprise Analytic Ecosystems
6
© Hexaware Technologies. All rights reserved.
Risk
• Credit
• Market
• Liquidity
• Operations
• Fund Transfer Pricing
• Basel II/III /Dodd Frank
• AML/Fraud
Customer
• Prospecting
• Segmenting
• Cross Sell
• Up Sell
• Attrition
Financial Performance
• Profitability
- Customer
- Account
- Product
• B/S and P/L
• Cost Analysis
Specialized Areas
• Mortgage
• Asset Mgmt. Perf Attribution
• Stock Exchange
• Claims Analytics
Current Analytic Needs in the BFSI world
BFSI World
7
© Hexaware Technologies. All rights reserved.
Current Analytic Enablers in the BFSI World
Rule Engines
Predictive Programming
/OR Language
Packaged
Data mining/Stats/OR
solutions
Simulations
Data warehouses /OLAP
Engines/Packaged Marts
Analytic Layer Data Layer
Data Visualization:
Traditional/ Open
source/In-Memory
Data Sourcing:
ESB/SOA/DI/Big Data
Integrated Data Fabric:
MDM/DQ/DP/ILM
Appliances /In Databases/
Grid Servers
8
© Hexaware Technologies. All rights reserved.
Current Analytic Enablers in the BFSI World
Rule Engines
Predictive Programming
/OR Language
Packaged
Data mining/Stats/OR
solutions
Simulations
Data warehouses /OLAP
Engines/Packaged Marts
Analytic Layer
Risk
Finance
Customer
Business Areas
9
© Hexaware Technologies. All rights reserved.
Analytic Needs
Credit Risk
Market Risk
Liquidity Risk
Operations Risk
Fund Transfer Pricing
Basel II/III /Dodd
Frank
AML/Fraud
Rule Engine
PD, LGD, Credit Var
Var
Cash Flow
FTP
Op Var
Curve generators
Collateral
Management/ AIRB
Fraud KYC/ SARs
engine
Data Mining/Stat
Credit modeling /
Delinquency
Var/Co Var matrices
Behavour,Prepayment
modeling
Severity /Frequency
Dist.
NA
PD, LGD,
Optimizations
AML –
pattern/sequence
finders
Datawarehousing/
OLAP
Corporate/Retail
/Delinquency/ Facility
/Mortgage
Var by Position, Geo,
Class
Earnings Analysis
Liquidity Risk
Interest Rate Risk
Op Var
FTP and Spread
reporting
ALM/Profitability
reporting
Regulatory Reporting/
Pillar II reporting
Risk Centric
Analytic Needs and Solution Drivers
Simulations / Ops
Research/
Scorecards
Credit decisioning,
scorecards
Monte Carlo
simulation
What if simulations
Scorecards
Multi run Compliance
Calculators
10
© Hexaware Technologies. All rights reserved.
Analytic Needs
Product Profits
Customer Profits
Account Profits
Business Line profits
Reporting line profits
Cost allocation
Budgeting/Planning
Forecasting
Rule Engine
Profitability/Consolidat
ion Engine/Time
aggregates
-do-
-do-
-do-
-do-
Cost allocation
engines
Top down/Bottom up
process flows
Data Mining/Stat
Revenue/ Profitability
optimization
-do-
-do-
-do-
-do-
NA
NA
Datawarehousing/O
LAP
Product profits
Customer profits
Account profits
Business Line profits
Reporting line profits
Expense reporting
Finance Centric
Analytic Needs and Solution Drivers
Simulations / Ops
Research/
Scorecards
Local /Reporting
Natural currency runs
-do-
-do-
-do-
-do-
Direct/Indirect/Propor
tional/ Activity based
costing
Budgeting plan runs
11
© Hexaware Technologies. All rights reserved.
Analytic Needs
Segmentation
Campaign / Target Mails
Cross Sell/Upsell /Cross
Sell timing
Interaction Management
Channel analysis
Marketing optimization
Lifecycle/Behavior
analysis –
Retention/Attrition/New
business/Profile/Prospe
cting
Rule Engine
CHAID/CART
Campaign Flow/
Planning/Execution
NA
Channel interaction
engines
Channel usage
NA
NA
Data Mining/Stat
Segmentation
Trees/Clustering – K
Mean/Decision Trees
Neural Networks
Market Basket
Analysis/Association
Fat Tail analysis
NA
NA
Datawarehousing/O
LAP
Segment analysis
Campaign Analysis
Cross
Sell/Upsell/Cross
product holding
NA
Channel preference
Service Requests
NA
NA
Customer Centric
Analytic Needs and Solution Drivers
Simulations / Ops
Research/
Scorecards
OR models
OR Models
12
© Hexaware Technologies. All rights reserved.
Disparate pieces to Symphony
Choice of Analytic Artifacts
Data Strategy
Metadata Strategy
Choice of Techniques
Choice of Architecture
Strategic Intent
Business Definition
Need Definition
13
© Hexaware Technologies. All rights reserved.
Customer Analytic Engine…at work
Campaign description
SAS Datasets
Owner of campaign
budget ,costs and
Segmentation other
constraints
2
Campaign objective
• Cross Sell
• Upsell
• Churn
• Retention
• Segmentation
• Customer transition to
higher segment
1
Customer selection
SAS Datasets
Customer attributes –
age/gender/
Relationship details
3
6
Response propensity
score for maximum
likelihood of response
SAS Datasets
SAS
Datasets
Customer selection
Based on other
attributes
Select customers who did
not respond to past
campaign and are poor on
other parameters
Split customer
list
• Data Mining
Techniques
• Model Selection
Filtered customer list
based how old
is relationship
7
8
Tele marketing
Direct mail
Walk in to advisors
Other medium
• Assignment model
• Right product/right
customer/right channel
using SAS linear
programming
SAS Datasets
9
• Campaign effectiveness
• Evaluation model
(response and returns to cost)
SAS
Datasets
Closing the Loop –
Learning Feedback
Reporting AND
analysis (use SAS BI/
MicroStrategy/MS
excel)
Response to
multiple
campaigns
stored as
history
Siebel
schedules
and executes
campaign
10
12
13
14
11
• Response propensity
• Purchase score
• Credit score
• Relationship value
• Other business criteria
Business flow of campaign management
• Data Mining Techniques
• Model Selection
SAS Datasets
SAS Datasets
SAS Datasets
SAS
Datasets
Customer
exclusions
criteria
Filtered Customer
List
4
5
n
14
© Hexaware Technologies. All rights reserved.
Finance Analytic Engine…at work
Profitability Analytics
Revenue
Cost
Analyze by
Time
Channel
Geography
Product
Customer Profile
Customer
Profitability
Profit from
Account 1
Profit from
Account 3
Profit from
Account 2
Account level
Profitability
Asset products
Profitability
Liability
Products
Profitability`
Direct Cost/Int. ExpIndirect cost
Cost allocation engine
Fixed Amount
Fixed Percentage
Unit Costing
Statistical method
Activity based
costing (ABC)
Transaction data from
Channel Analytics
Rev. from FundRev. from Fees
Product processor FTP Engine
FTP Engine
Product
Processor
15
© Hexaware Technologies. All rights reserved.
Risk Analytic Engine…at work:
Asset Liability Management
Yield Curve Generator
Currency Converter
Interpolator
Forward Rate Calculator
Cash Flow
Engine
Cash - Flows
Bucketing
Customer Behavior Product Behavior Time Structuring
Market Feed
SolutionSetUp
Banking Transactions
• Perpetual Products
• Prepayment
• Defaults
• Interest Frequency
• Default Benchmarks
• Interest Rate Risk
• Liquidity Risk
• Financial Cycle
Processes
Liquidity Risk Earnings AnalysisInterest Rate Risk
Input Layer Input Layer Input Layer
Standard Parameters
16
© Hexaware Technologies. All rights reserved.
FTP Manager
Risk Analytic Engine…at work:
Fund Transfer Pricing
Profitability
Measures
Account/Product
Transfer Prices
FTP Extractor
Cash Flow
Engine
Dates & Quantum
Of Cash flows
Interest Accrual
Details Net Interest
Income
Margin
FTP Processing
Term Structure
Application
Methods
Term Structure
Of Interest Rates
1. Pure 2. Hybrid
Interest Rate Risk
Liquidity Risk
Product Profitability
Consumer
Processing
Enterprise Financial
Reporting
E
T
L
CASA
Loans
Investments
Source Systems
User Input
External
Data Sources
Input
17
© Hexaware Technologies. All rights reserved.
Collateral Adjustment
Basel II/ Basel III Calculator
Data Processing
Internal
Source System
External
Source System
Source Systems
M E T A D A T A
RLT
Source
Traceability
Data Quality
Edit & Reload
Audit Trails
Adjusted
Collateral Raw Collateral
H
Optimization
Allocations
Exposure Comp
Data LayoutData Management
Enterprise Wide
Dimensional ModelCommon ETL Layer
Adj.Exposure
CRMT
[Group/Facility]
Exposure
Exposure
Sub Exposure
Allocation
OFCRM
Mapping for
Specialized
Lending
Eligibility Definition
Parameters
Rule Engine
Mapping
Banking
Txns
Collateral
Systems
Value @
Risk
External
Ratings
Market
Data
ETL
ETL
Validation
Data Integrator
ALM
(Market Risk)
Credit Risk
Performance
H H
LEF CCF
Mart Builder
Warehousing
Staging Area
Risk Analytic Engine…at work
Capital Calculator
18
© Hexaware Technologies. All rights reserved.
The Fab Four of Successful Analytic Ecosystems
• Products/ Architecture
– Unified Platform
– Best of Breed
– Custom In-house
– Build or Buy
• Governance
Models
– In-house
– In-house/External
– Predictive/Datawarehou
sing/ OR Teams
• Methodology
– CRISP DM
– SEMMA
– Agile BI
– Waterfall
• Services
– Strategic Advisory
– Tactical Advisory
– Architecture Advisory
– Implementers
19
© Hexaware Technologies. All rights reserved.
Thank You
Questions?
Sundip Gorai
Hexaware Technologies
sundipg@hexaware.com
goraisundip@gmail.com

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IEGROUP Sundip Gorai v3

  • 1. Analytic Engines and Solutions for Banking Ecosystems Compliance, Risk, Performance and Customer Analytics Sundip Gorai, Head of Analytics & BI
  • 2. 2 © Hexaware Technologies. All rights reserved. The Obvious
  • 3. 3 © Hexaware Technologies. All rights reserved. What Happened??????? From Hindsight … to Foresight and Insight
  • 4. 4 © Hexaware Technologies. All rights reserved. Hind Sight Foresight and Insight Datawarehouse and OLAP Engines Predictive modeling , Data mining and Advanced Analytics Predictable Outcomes
  • 5. 5 © Hexaware Technologies. All rights reserved. Enterprise Analytic Ecosystems
  • 6. 6 © Hexaware Technologies. All rights reserved. Risk • Credit • Market • Liquidity • Operations • Fund Transfer Pricing • Basel II/III /Dodd Frank • AML/Fraud Customer • Prospecting • Segmenting • Cross Sell • Up Sell • Attrition Financial Performance • Profitability - Customer - Account - Product • B/S and P/L • Cost Analysis Specialized Areas • Mortgage • Asset Mgmt. Perf Attribution • Stock Exchange • Claims Analytics Current Analytic Needs in the BFSI world BFSI World
  • 7. 7 © Hexaware Technologies. All rights reserved. Current Analytic Enablers in the BFSI World Rule Engines Predictive Programming /OR Language Packaged Data mining/Stats/OR solutions Simulations Data warehouses /OLAP Engines/Packaged Marts Analytic Layer Data Layer Data Visualization: Traditional/ Open source/In-Memory Data Sourcing: ESB/SOA/DI/Big Data Integrated Data Fabric: MDM/DQ/DP/ILM Appliances /In Databases/ Grid Servers
  • 8. 8 © Hexaware Technologies. All rights reserved. Current Analytic Enablers in the BFSI World Rule Engines Predictive Programming /OR Language Packaged Data mining/Stats/OR solutions Simulations Data warehouses /OLAP Engines/Packaged Marts Analytic Layer Risk Finance Customer Business Areas
  • 9. 9 © Hexaware Technologies. All rights reserved. Analytic Needs Credit Risk Market Risk Liquidity Risk Operations Risk Fund Transfer Pricing Basel II/III /Dodd Frank AML/Fraud Rule Engine PD, LGD, Credit Var Var Cash Flow FTP Op Var Curve generators Collateral Management/ AIRB Fraud KYC/ SARs engine Data Mining/Stat Credit modeling / Delinquency Var/Co Var matrices Behavour,Prepayment modeling Severity /Frequency Dist. NA PD, LGD, Optimizations AML – pattern/sequence finders Datawarehousing/ OLAP Corporate/Retail /Delinquency/ Facility /Mortgage Var by Position, Geo, Class Earnings Analysis Liquidity Risk Interest Rate Risk Op Var FTP and Spread reporting ALM/Profitability reporting Regulatory Reporting/ Pillar II reporting Risk Centric Analytic Needs and Solution Drivers Simulations / Ops Research/ Scorecards Credit decisioning, scorecards Monte Carlo simulation What if simulations Scorecards Multi run Compliance Calculators
  • 10. 10 © Hexaware Technologies. All rights reserved. Analytic Needs Product Profits Customer Profits Account Profits Business Line profits Reporting line profits Cost allocation Budgeting/Planning Forecasting Rule Engine Profitability/Consolidat ion Engine/Time aggregates -do- -do- -do- -do- Cost allocation engines Top down/Bottom up process flows Data Mining/Stat Revenue/ Profitability optimization -do- -do- -do- -do- NA NA Datawarehousing/O LAP Product profits Customer profits Account profits Business Line profits Reporting line profits Expense reporting Finance Centric Analytic Needs and Solution Drivers Simulations / Ops Research/ Scorecards Local /Reporting Natural currency runs -do- -do- -do- -do- Direct/Indirect/Propor tional/ Activity based costing Budgeting plan runs
  • 11. 11 © Hexaware Technologies. All rights reserved. Analytic Needs Segmentation Campaign / Target Mails Cross Sell/Upsell /Cross Sell timing Interaction Management Channel analysis Marketing optimization Lifecycle/Behavior analysis – Retention/Attrition/New business/Profile/Prospe cting Rule Engine CHAID/CART Campaign Flow/ Planning/Execution NA Channel interaction engines Channel usage NA NA Data Mining/Stat Segmentation Trees/Clustering – K Mean/Decision Trees Neural Networks Market Basket Analysis/Association Fat Tail analysis NA NA Datawarehousing/O LAP Segment analysis Campaign Analysis Cross Sell/Upsell/Cross product holding NA Channel preference Service Requests NA NA Customer Centric Analytic Needs and Solution Drivers Simulations / Ops Research/ Scorecards OR models OR Models
  • 12. 12 © Hexaware Technologies. All rights reserved. Disparate pieces to Symphony Choice of Analytic Artifacts Data Strategy Metadata Strategy Choice of Techniques Choice of Architecture Strategic Intent Business Definition Need Definition
  • 13. 13 © Hexaware Technologies. All rights reserved. Customer Analytic Engine…at work Campaign description SAS Datasets Owner of campaign budget ,costs and Segmentation other constraints 2 Campaign objective • Cross Sell • Upsell • Churn • Retention • Segmentation • Customer transition to higher segment 1 Customer selection SAS Datasets Customer attributes – age/gender/ Relationship details 3 6 Response propensity score for maximum likelihood of response SAS Datasets SAS Datasets Customer selection Based on other attributes Select customers who did not respond to past campaign and are poor on other parameters Split customer list • Data Mining Techniques • Model Selection Filtered customer list based how old is relationship 7 8 Tele marketing Direct mail Walk in to advisors Other medium • Assignment model • Right product/right customer/right channel using SAS linear programming SAS Datasets 9 • Campaign effectiveness • Evaluation model (response and returns to cost) SAS Datasets Closing the Loop – Learning Feedback Reporting AND analysis (use SAS BI/ MicroStrategy/MS excel) Response to multiple campaigns stored as history Siebel schedules and executes campaign 10 12 13 14 11 • Response propensity • Purchase score • Credit score • Relationship value • Other business criteria Business flow of campaign management • Data Mining Techniques • Model Selection SAS Datasets SAS Datasets SAS Datasets SAS Datasets Customer exclusions criteria Filtered Customer List 4 5 n
  • 14. 14 © Hexaware Technologies. All rights reserved. Finance Analytic Engine…at work Profitability Analytics Revenue Cost Analyze by Time Channel Geography Product Customer Profile Customer Profitability Profit from Account 1 Profit from Account 3 Profit from Account 2 Account level Profitability Asset products Profitability Liability Products Profitability` Direct Cost/Int. ExpIndirect cost Cost allocation engine Fixed Amount Fixed Percentage Unit Costing Statistical method Activity based costing (ABC) Transaction data from Channel Analytics Rev. from FundRev. from Fees Product processor FTP Engine FTP Engine Product Processor
  • 15. 15 © Hexaware Technologies. All rights reserved. Risk Analytic Engine…at work: Asset Liability Management Yield Curve Generator Currency Converter Interpolator Forward Rate Calculator Cash Flow Engine Cash - Flows Bucketing Customer Behavior Product Behavior Time Structuring Market Feed SolutionSetUp Banking Transactions • Perpetual Products • Prepayment • Defaults • Interest Frequency • Default Benchmarks • Interest Rate Risk • Liquidity Risk • Financial Cycle Processes Liquidity Risk Earnings AnalysisInterest Rate Risk Input Layer Input Layer Input Layer Standard Parameters
  • 16. 16 © Hexaware Technologies. All rights reserved. FTP Manager Risk Analytic Engine…at work: Fund Transfer Pricing Profitability Measures Account/Product Transfer Prices FTP Extractor Cash Flow Engine Dates & Quantum Of Cash flows Interest Accrual Details Net Interest Income Margin FTP Processing Term Structure Application Methods Term Structure Of Interest Rates 1. Pure 2. Hybrid Interest Rate Risk Liquidity Risk Product Profitability Consumer Processing Enterprise Financial Reporting E T L CASA Loans Investments Source Systems User Input External Data Sources Input
  • 17. 17 © Hexaware Technologies. All rights reserved. Collateral Adjustment Basel II/ Basel III Calculator Data Processing Internal Source System External Source System Source Systems M E T A D A T A RLT Source Traceability Data Quality Edit & Reload Audit Trails Adjusted Collateral Raw Collateral H Optimization Allocations Exposure Comp Data LayoutData Management Enterprise Wide Dimensional ModelCommon ETL Layer Adj.Exposure CRMT [Group/Facility] Exposure Exposure Sub Exposure Allocation OFCRM Mapping for Specialized Lending Eligibility Definition Parameters Rule Engine Mapping Banking Txns Collateral Systems Value @ Risk External Ratings Market Data ETL ETL Validation Data Integrator ALM (Market Risk) Credit Risk Performance H H LEF CCF Mart Builder Warehousing Staging Area Risk Analytic Engine…at work Capital Calculator
  • 18. 18 © Hexaware Technologies. All rights reserved. The Fab Four of Successful Analytic Ecosystems • Products/ Architecture – Unified Platform – Best of Breed – Custom In-house – Build or Buy • Governance Models – In-house – In-house/External – Predictive/Datawarehou sing/ OR Teams • Methodology – CRISP DM – SEMMA – Agile BI – Waterfall • Services – Strategic Advisory – Tactical Advisory – Architecture Advisory – Implementers
  • 19. 19 © Hexaware Technologies. All rights reserved. Thank You Questions? Sundip Gorai Hexaware Technologies sundipg@hexaware.com goraisundip@gmail.com