SlideShare a Scribd company logo
1 of 11
Developing Backoffices
                 A brainstorming session


                 10.Nov.2011




Rui Estevão
Gonçalo Chaves
Viatecla
The world did change
Know your audience | LISTEN
Users don’t expect to see postbacks
Users typically don’t tolerate slow pages
Users expect to use systems that represent current time
tendencies

Traditional is the least for expectation
Users want to be surprised (positively )

All this is true for unpaid content… but…
The world did change
   Our products have “expensive”*
             licensing
Each screen that is not good kill’s our business

The main question we have to ask when we complete a task is:
“Would I pay for it?”

* They are not expensive for their added value, however the number is big… and
everything is about numbers
The world did change
We should be ready to sell as a service

To do so, we should think as a service

ISOLATE, REUSE, SHARE

Identify oportunities | Sell online |
charge less, charge more often
Main “things” to consider
more important than tecnology
• Cenario / Context

• User Interface
       design
       look & feel

• User Experience
       Performance
       Number of clicks
       Feedback
Backoffice’s mission
Not only
Help “Operators” to do their job

But also
Help Developers in development
Code Snippets
Ready to use User Controls
Query Interfaces | Data Extraction
Out-of-the-box Services
Backoffice’s mission
Every developer is an Architech?
Should ask, should share

Back to services models

SOA, REST, XML,JSON…. U name it :P
Backoffice’s mission
See the good samples – fb, ios, wp7

Cross user experience between interfaces

Focus development, RAD app? MS mytho

Know the system, learn with the system
logy
Backoffice’s mission
Ok… so:


How are we doing it?
How should we be doing it?
How will we do it?
Estrada da Algazarra, 72
2810-013 Almada
Portugal
T. +351 212 723 500
F. +351 212 723 509

www.viatecla.com

More Related Content

Viewers also liked

Las siete maravillas del mundo
Las siete maravillas del mundoLas siete maravillas del mundo
Las siete maravillas del mundoAndrea Salamanca
 
FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico
FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico
FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico Andrea Maggiani
 
использование современных образовательных технологий в ДШИ
использование современных образовательных технологий в ДШИиспользование современных образовательных технологий в ДШИ
использование современных образовательных технологий в ДШИНаталья Бердюгина
 
電子學實習I第2章實習手冊(學生用本)
電子學實習I第2章實習手冊(學生用本)電子學實習I第2章實習手冊(學生用本)
電子學實習I第2章實習手冊(學生用本)lungtengtech
 
72【經理人講堂】撰寫A+級企劃6步驟
72【經理人講堂】撰寫A+級企劃6步驟72【經理人講堂】撰寫A+級企劃6步驟
72【經理人講堂】撰寫A+級企劃6步驟周建良 Zhou Jian Liang
 
Hoe organiseer je innovatie in de digitale leeromgeving?
Hoe organiseer je innovatie in de digitale leeromgeving?Hoe organiseer je innovatie in de digitale leeromgeving?
Hoe organiseer je innovatie in de digitale leeromgeving?SURF Events
 
Why Transliteracy?
Why Transliteracy?Why Transliteracy?
Why Transliteracy?Tom Ipri
 
數位邏輯實習 實習手冊Ch2教用
數位邏輯實習 實習手冊Ch2教用數位邏輯實習 實習手冊Ch2教用
數位邏輯實習 實習手冊Ch2教用lungtengtech
 
Brand讀書會 體驗設計 1th_設計的思考
Brand讀書會 體驗設計 1th_設計的思考Brand讀書會 體驗設計 1th_設計的思考
Brand讀書會 體驗設計 1th_設計的思考Eisen Chien
 
De qui és l'àrtic
De qui és l'àrticDe qui és l'àrtic
De qui és l'àrticESO1
 

Viewers also liked (12)

Las siete maravillas del mundo
Las siete maravillas del mundoLas siete maravillas del mundo
Las siete maravillas del mundo
 
612 2395-2-pb
612 2395-2-pb612 2395-2-pb
612 2395-2-pb
 
iOSDevCamp 2015
iOSDevCamp 2015 iOSDevCamp 2015
iOSDevCamp 2015
 
FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico
FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico
FAIRCARBON: un proccio di filiera alla lotta al Cambio Climatico
 
использование современных образовательных технологий в ДШИ
использование современных образовательных технологий в ДШИиспользование современных образовательных технологий в ДШИ
использование современных образовательных технологий в ДШИ
 
電子學實習I第2章實習手冊(學生用本)
電子學實習I第2章實習手冊(學生用本)電子學實習I第2章實習手冊(學生用本)
電子學實習I第2章實習手冊(學生用本)
 
72【經理人講堂】撰寫A+級企劃6步驟
72【經理人講堂】撰寫A+級企劃6步驟72【經理人講堂】撰寫A+級企劃6步驟
72【經理人講堂】撰寫A+級企劃6步驟
 
Hoe organiseer je innovatie in de digitale leeromgeving?
Hoe organiseer je innovatie in de digitale leeromgeving?Hoe organiseer je innovatie in de digitale leeromgeving?
Hoe organiseer je innovatie in de digitale leeromgeving?
 
Why Transliteracy?
Why Transliteracy?Why Transliteracy?
Why Transliteracy?
 
數位邏輯實習 實習手冊Ch2教用
數位邏輯實習 實習手冊Ch2教用數位邏輯實習 實習手冊Ch2教用
數位邏輯實習 實習手冊Ch2教用
 
Brand讀書會 體驗設計 1th_設計的思考
Brand讀書會 體驗設計 1th_設計的思考Brand讀書會 體驗設計 1th_設計的思考
Brand讀書會 體驗設計 1th_設計的思考
 
De qui és l'àrtic
De qui és l'àrticDe qui és l'àrtic
De qui és l'àrtic
 

Similar to Developing backoffices

Sencha Auckland Conference (SenchaCon) AdvanceRetail Presentation
Sencha Auckland Conference (SenchaCon) AdvanceRetail PresentationSencha Auckland Conference (SenchaCon) AdvanceRetail Presentation
Sencha Auckland Conference (SenchaCon) AdvanceRetail PresentationAndrew Bell
 
"Open" includes users - Leverage their input
"Open" includes users - Leverage their input"Open" includes users - Leverage their input
"Open" includes users - Leverage their inputRandy Earl
 
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...Intuit Inc.
 
Stop Hurting Me! 15 Bad Digital Experiences for an International Audience
Stop Hurting Me! 15 Bad Digital Experiences for an International AudienceStop Hurting Me! 15 Bad Digital Experiences for an International Audience
Stop Hurting Me! 15 Bad Digital Experiences for an International AudienceLeuchtfeuer Digital Marketing GmbH
 
Full stack conference talk slides
Full stack conference talk slidesFull stack conference talk slides
Full stack conference talk slidesSameer Al-Sakran
 
UX South Africa 2014 - Keynote
UX South Africa 2014 - KeynoteUX South Africa 2014 - Keynote
UX South Africa 2014 - KeynotePhil Barrett
 
Usability in Virtual Worlds (Metaverse08)
Usability in Virtual Worlds (Metaverse08)Usability in Virtual Worlds (Metaverse08)
Usability in Virtual Worlds (Metaverse08)Markus Breuer
 
Touch Screens | The very expensive mistake
Touch Screens | The very expensive mistakeTouch Screens | The very expensive mistake
Touch Screens | The very expensive mistakeCasey Dubbs
 
Introduction to HTML5 magazine apps
Introduction to HTML5 magazine appsIntroduction to HTML5 magazine apps
Introduction to HTML5 magazine appsMichael Kowalski
 
The Laws of User Experience: Making it or breaking it with the UX Factor
The Laws of User Experience: Making it or breaking it with the UX FactorThe Laws of User Experience: Making it or breaking it with the UX Factor
The Laws of User Experience: Making it or breaking it with the UX FactorEffectiveUI
 
The Laws of User Experience: Making it or Breaking It with the UX Factor
The Laws of User Experience: Making it or Breaking It with the UX FactorThe Laws of User Experience: Making it or Breaking It with the UX Factor
The Laws of User Experience: Making it or Breaking It with the UX FactorEffective
 
The Browser is Dead, Long Live the Web!
The Browser is Dead, Long Live the Web!The Browser is Dead, Long Live the Web!
The Browser is Dead, Long Live the Web!Jonathan Stark
 
The Browser is Dead, Long Live the Web! (Jonathan Stark)
 The Browser is Dead, Long Live the Web! (Jonathan Stark) The Browser is Dead, Long Live the Web! (Jonathan Stark)
The Browser is Dead, Long Live the Web! (Jonathan Stark)Future Insights
 
DevDay 2013 - Building Startups and Minimum Viable Products
DevDay 2013 - Building Startups and Minimum Viable ProductsDevDay 2013 - Building Startups and Minimum Viable Products
DevDay 2013 - Building Startups and Minimum Viable ProductsBen Hall
 
Skribb.it Berkeley Final Presentation
Skribb.it Berkeley Final PresentationSkribb.it Berkeley Final Presentation
Skribb.it Berkeley Final PresentationStanford University
 
Lean web solutions with WordPress [English version]
Lean web solutions with WordPress [English version]Lean web solutions with WordPress [English version]
Lean web solutions with WordPress [English version]Carlo Beschi
 

Similar to Developing backoffices (20)

Sencha Auckland Conference (SenchaCon) AdvanceRetail Presentation
Sencha Auckland Conference (SenchaCon) AdvanceRetail PresentationSencha Auckland Conference (SenchaCon) AdvanceRetail Presentation
Sencha Auckland Conference (SenchaCon) AdvanceRetail Presentation
 
"Open" includes users - Leverage their input
"Open" includes users - Leverage their input"Open" includes users - Leverage their input
"Open" includes users - Leverage their input
 
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
 
OS Accelerate London - 09/16/15
OS Accelerate London - 09/16/15OS Accelerate London - 09/16/15
OS Accelerate London - 09/16/15
 
Biz Product Learnings
Biz Product LearningsBiz Product Learnings
Biz Product Learnings
 
Stop Hurting Me! 15 Bad Digital Experiences for an International Audience
Stop Hurting Me! 15 Bad Digital Experiences for an International AudienceStop Hurting Me! 15 Bad Digital Experiences for an International Audience
Stop Hurting Me! 15 Bad Digital Experiences for an International Audience
 
Full stack conference talk slides
Full stack conference talk slidesFull stack conference talk slides
Full stack conference talk slides
 
UX South Africa 2014 - Keynote
UX South Africa 2014 - KeynoteUX South Africa 2014 - Keynote
UX South Africa 2014 - Keynote
 
Usability in Virtual Worlds (Metaverse08)
Usability in Virtual Worlds (Metaverse08)Usability in Virtual Worlds (Metaverse08)
Usability in Virtual Worlds (Metaverse08)
 
Touch Screens | The very expensive mistake
Touch Screens | The very expensive mistakeTouch Screens | The very expensive mistake
Touch Screens | The very expensive mistake
 
Introduction to HTML5 magazine apps
Introduction to HTML5 magazine appsIntroduction to HTML5 magazine apps
Introduction to HTML5 magazine apps
 
The Laws of User Experience: Making it or breaking it with the UX Factor
The Laws of User Experience: Making it or breaking it with the UX FactorThe Laws of User Experience: Making it or breaking it with the UX Factor
The Laws of User Experience: Making it or breaking it with the UX Factor
 
The Laws of User Experience: Making it or Breaking It with the UX Factor
The Laws of User Experience: Making it or Breaking It with the UX FactorThe Laws of User Experience: Making it or Breaking It with the UX Factor
The Laws of User Experience: Making it or Breaking It with the UX Factor
 
The Browser is Dead, Long Live the Web!
The Browser is Dead, Long Live the Web!The Browser is Dead, Long Live the Web!
The Browser is Dead, Long Live the Web!
 
The Browser is Dead, Long Live the Web! (Jonathan Stark)
 The Browser is Dead, Long Live the Web! (Jonathan Stark) The Browser is Dead, Long Live the Web! (Jonathan Stark)
The Browser is Dead, Long Live the Web! (Jonathan Stark)
 
UX Trends
UX TrendsUX Trends
UX Trends
 
DevDay 2013 - Building Startups and Minimum Viable Products
DevDay 2013 - Building Startups and Minimum Viable ProductsDevDay 2013 - Building Startups and Minimum Viable Products
DevDay 2013 - Building Startups and Minimum Viable Products
 
Look at UI/UX Design Process
Look at UI/UX Design ProcessLook at UI/UX Design Process
Look at UI/UX Design Process
 
Skribb.it Berkeley Final Presentation
Skribb.it Berkeley Final PresentationSkribb.it Berkeley Final Presentation
Skribb.it Berkeley Final Presentation
 
Lean web solutions with WordPress [English version]
Lean web solutions with WordPress [English version]Lean web solutions with WordPress [English version]
Lean web solutions with WordPress [English version]
 

Recently uploaded

Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUK Journal
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024The Digital Insurer
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?Antenna Manufacturer Coco
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...Martijn de Jong
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdflior mazor
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfsudhanshuwaghmare1
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfhans926745
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Igalia
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 

Recently uploaded (20)

Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 

Developing backoffices

  • 1. Developing Backoffices A brainstorming session 10.Nov.2011 Rui Estevão Gonçalo Chaves Viatecla
  • 2.
  • 3. The world did change Know your audience | LISTEN Users don’t expect to see postbacks Users typically don’t tolerate slow pages Users expect to use systems that represent current time tendencies Traditional is the least for expectation Users want to be surprised (positively ) All this is true for unpaid content… but…
  • 4. The world did change Our products have “expensive”* licensing Each screen that is not good kill’s our business The main question we have to ask when we complete a task is: “Would I pay for it?” * They are not expensive for their added value, however the number is big… and everything is about numbers
  • 5. The world did change We should be ready to sell as a service To do so, we should think as a service ISOLATE, REUSE, SHARE Identify oportunities | Sell online | charge less, charge more often
  • 6. Main “things” to consider more important than tecnology • Cenario / Context • User Interface design look & feel • User Experience Performance Number of clicks Feedback
  • 7. Backoffice’s mission Not only Help “Operators” to do their job But also Help Developers in development Code Snippets Ready to use User Controls Query Interfaces | Data Extraction Out-of-the-box Services
  • 8. Backoffice’s mission Every developer is an Architech? Should ask, should share Back to services models SOA, REST, XML,JSON…. U name it :P
  • 9. Backoffice’s mission See the good samples – fb, ios, wp7 Cross user experience between interfaces Focus development, RAD app? MS mytho Know the system, learn with the system logy
  • 10. Backoffice’s mission Ok… so: How are we doing it? How should we be doing it? How will we do it?
  • 11. Estrada da Algazarra, 72 2810-013 Almada Portugal T. +351 212 723 500 F. +351 212 723 509 www.viatecla.com