Personal Information
Occupation
Partner at Duval Union Consulting
Industry
Consulting / Advisory
Website
www.duvalunionconsulting.com
About
Partner at Duval Union Consulting |
Consultant - Speaker - Experience Creator | Digital Transformation - Customer Experience - Exponential Organizations
Tags
customer experience
geert martens
loyalty
4c consulting
strategy
management
management consulting
marketing
research
improve
consultants
touchpoints
brand
social media
beyond philosophy
branding
customer centricity
crm
nps
belgium
cem custexp 4c consulting
engagement
customer engagement
emotions
advocacy
moments of truth
campaign management
analytics
data-driven
madonna
innovation
mobile
digital
lady gaga
cem
benchmark
churn
smart solutions
nice to know you
sas
sas institute
#ntky2012
#ddmc2012
stima
social
promoters
iir
belgacom
vision
channel
b2b
telecom
proximus
consulting
cross-channel
@geert_martens
recruitment
emotional intelligence
customer satisfaction
références
vacature
candidate experience
sas enterprise miner
data modeling
sas base
steven raekelboom
humo
customer intelligence
churn prediction
direct marketing
sanoma
magazines
lean six sigma
lead-to-sales
customer experience management
See more
Presentations
(11)Likes
(10)Peter Hinssen @ Revolve! UnConference
nexxworks
•
8 years ago
Design Thinking - Bootcamp
Jan Schmiedgen
•
10 years ago
The ass of kris hoet
Kris Hoet
•
12 years ago
Fjord trends 2013
Fjord
•
11 years ago
Stephen Anderson - The Quest for Emotional Engagement
Healthcare Experience Design Conference
•
12 years ago
Developing a Progressive Mobile Strategy
Dave Olsen
•
12 years ago
On why we should NOT focus on UX (IA Summit 2011, Denver + EuroIA 2010, Paris)
Koen Claes
•
13 years ago
Thought Bakery for Customer Care
Mohit Chhabra
•
15 years ago
iCitizen 2010: Go with the Flow: What the Real-Time Web Means for Marketers
Resource/Ammirati
•
13 years ago
Customer Service is the New Marketing (Thor Muller, Startonomics SF 2008)
Dealmaker Media
•
15 years ago
Personal Information
Occupation
Partner at Duval Union Consulting
Industry
Consulting / Advisory
Website
www.duvalunionconsulting.com
About
Partner at Duval Union Consulting |
Consultant - Speaker - Experience Creator | Digital Transformation - Customer Experience - Exponential Organizations
Tags
customer experience
geert martens
loyalty
4c consulting
strategy
management
management consulting
marketing
research
improve
consultants
touchpoints
brand
social media
beyond philosophy
branding
customer centricity
crm
nps
belgium
cem custexp 4c consulting
engagement
customer engagement
emotions
advocacy
moments of truth
campaign management
analytics
data-driven
madonna
innovation
mobile
digital
lady gaga
cem
benchmark
churn
smart solutions
nice to know you
sas
sas institute
#ntky2012
#ddmc2012
stima
social
promoters
iir
belgacom
vision
channel
b2b
telecom
proximus
consulting
cross-channel
@geert_martens
recruitment
emotional intelligence
customer satisfaction
références
vacature
candidate experience
sas enterprise miner
data modeling
sas base
steven raekelboom
humo
customer intelligence
churn prediction
direct marketing
sanoma
magazines
lean six sigma
lead-to-sales
customer experience management
See more