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Water: The new fire 
Glenn McGillivray 
Managing Director 
Institute for Catastrophic Loss Reduction 
November 2014
Considerations 
What is the nature of the water problem? 
Water is the new fire. Why? 
What can be done about it?
Canadian disaster damage 
Number of events 
040801201960s1970s1980s1990sWeather related disastersGeophysical disasters
0% 
10% 
20% 
30% 
1970s 1980s 1990s 2000s 
Annual insurance disaster claims, proportion of total homeowner claims 
Four-fold increase since 1970s! 
Source: Insurance Information Division, Personal Lines Statistical Exhibits, IIIA 
Water damage
Water is the new fire
Personal property losses (2009-2013) 
Source: Sandink et al. (forthcoming) 
0 
200 
400 
600 
800 
1000 
1200 
1400 
1600 
1800 
2000 
2009 
2010 
2011 
2012 
2013 
Total Losses ($000,000s) 
Year 
Water 
Fire 
Wind/hail 
Unspecified losses 
Burglary/theft
Water damage claims 
Source: Aviva Canada, 2014: 
2003 average: $8,944 
2013 average: $20,537
Types of urban flooding 
Overland 
Function of lot grading, overland flow routes 
Currently not insurable 
Infiltration 
Groundwater, cracks in basement floor/walls 
Rarely insured 
Sewer backup 
Function of I/I, homeowner behaviour 
Insured through endorsement
Overland flooding
Infiltration flooding
Sewer backup
Types of urban flooding 
Overland 
Function of lot grading, overland flow routes 
Currently not insurable 
Infiltration 
Groundwater, cracks in basement floor/walls 
Rarely insured 
Sewer backup 
Function of I/I, homeowner behaviour 
Insured through endorsement
Mississauga, Brampton, Toronto, 2013: >$850 million 
Thunder Bay, Montréal, Ottawa, Hamilton, Toronto, Steinbach, 2012: >$350 million 
Hamilton, 2009: $100-150 million 
Southern Ontario, 2005: >$500 million 
Peterborough, 2004: $87 million 
Edmonton, 2004: $166 million 
MANY OTHERS! 
Recent large loss events 
IBC, 2012: $1.7 billion average insured water damages per year in Canada
Why are losses rising? 
Aging infrastructure 
The climate is changing 
More people and property at risk 
Aging infrastructure 
The climate is changing 
Changing lifestyles 
However…
Why are losses rising? 
Aging infrastructure 
The climate is changing 
Changing lifestyles
Just add water…
Why basements flood 
https://www.youtube.com/watch?v=yXynH_DFv04
Foundation water
Keeping water at bay
Keeping water at bay 
Three major ways that water can enter a home’s foundation drains (aka weeping tiles, weepers, footing or perimeter drains) 
Via downspouts (aka roof leaders) that are connected to the weeping tiles 
An easy fix – disconnection (where possible) 
Via water seepage down through the backfill zone 
Via the water table 
Many people live in areas where the water table is high 
For many, the answer involves installation of a sump pit and pump
Weeping tiles and sump pumps 
https://www.youtube.com/watch?v=ZB6Yb9WptTk
How do sumps work? 
Water enters weeping tiles, flows into the home’s floor drains and, eventually, into the sump (i.e. the pit) 
Once the water rises to a certain height (raising the float on the pump or triggering the diaphragm) the pump will turn on, bringing the water up through the drain pipe and out of the house to the lot surface 
A check valve should be installed so water cannot go back down into the sump pit 
Water should be ejected away from the foundation/backfill zone and away from neighbouring properties
How do sumps most often fail? 
Float failure 
Obstruction/not moving freely 
Hole in float 
Pump failure 
Broken seal 
Blown motor 
Debris in pump 
Power failure 
Shared circuit
How should sumps be tested? 
Methods vary depending on type of pump and manufacturer 
Follow manufacturer’s instructions 
Some recommend testing every 2 to 3 months, others recommend yearly, often before the rainy season 
Testing usually involves a simple 3 step process 
Ensure power is running to pump 
Pour enough water into the sump pit to trigger the diaphragm or ball float (bucket or hose) 
Check the pump discharge to ensure that water is flowing from the pump to the discharge line outside your home.
What if the sump isn’t working? 
Check for debris blocking the pump intake (eg gravel) 
Listen for strange noises coming from the motor 
Check for oil in the sump pit. Discovery of oil could indicate a failed pump seal 
If the activation switch for the pump works on a ball float, check if the float is moving freely and is not restricted 
Ensure the float isn’t full of water (indicating that a leak exists)
Pump replacement tips 
Minimum 1/3 horsepower recommended 
Size pump properly according to needs (amount of water to be pumped and distance it needs to travel to, aka ‘head’) 
Head should be minimum 10 feet 
Pump should be able to pass large stones (minimum 10mm) 
Discharge lines should be minimum 1¼ inch pipe and should have a check valve to prevent water from flowing back down into the sump pit 
Check to see if pump meets standards such as the CAN/CSA 22.2 No 108 ‘Liquid pumps’
Other considerations 
Screwed down top 
Keeps debris out of pit 
Keeps children/pets out of pit 
Helps prevent overflow 
Helps keep radon out of home 
More attractive 
Quieter 
Back-up pump 
Back-up power 
Battery 
Potable water 
Sump-pump alarm 
Audible 
Smart phone
Other considerations Back-up power
Other considerations Sump-pump alarm
Keeping sewage at bay
Backwater valves 
Aka, sewage backflow valve, sewage backflow prevention device, or sewage backflow preventer 
Not to be confused with a backflow preventer or backflow prevention device 
Not the same as a check valve or gate valve 
Must distinguish between mainline (normally open) and inline (normally closed) 
Goes on the sanitary sewer lateral (and sometimes on the storm lateral) in the floor at the foot of the basement wall closest to where the lateral exits the house to connect to the municipal system
Backwater valves 
Allows wastewater to easily exit the house 
However if the municipal sewer system surcharges – or backs up – the gate prevents waste water from re-entering the home and coming up through the floor drain, washing machine and/or basement plumbing fixtures such as sinks, toilets or showers 
Very effective, but not the be-all-and-end-all
Backwater valves
Video on how backwater valves work 
https://www.youtube.com/watch?v=vJN9YKvnIYk
Backwater valves: Important considerations 
Need to know with certainty how a home’s drain system is set up or you risk causing a basement flood rather than preventing one 
Combined sewer system? 
Floor drains to sanitary? 
Floor drains to storm? 
If combined or floor drains to sanitary, then floor drains would have to be disconnected and directed to a sump or else the home could be subject to ‘self flooding’ 
This is why it is dangerous for insurers to require insureds to install a backwater valve without first understanding how a home’s system is set up
Other considerations Backwater valve alarm
Other considerations Lot grading 
https://www.youtube.com/watch?v=VfH9Z8wGGy4
Other considerations Lot grading - swales 
Direct water to appropriate infrastructure 
Permeable surface, infiltration
Other considerations Disconnecting downspouts 
Downspout disconnection, extension, splash pads
Other considerations Extensions, lot grading & backfill 
City of Regina, 2004
Other considerations Disconnecting downspouts 
https://www.youtube.com/watch?v=X3kDv41PCX0
Other considerations Window wells and covers
Other considerations Eavestrough maintenance 
Water can pour over poorly maintained eavestrough 
Enter backfill zone, foundation drainage 
Contributes to sewer backup, infiltration flood risk
Other considerations Cracks in foundation walls, floors 
•Infiltration flood issues 
•Sealing cracks 
•Foundation drainage 
•Lot grading
Other considerations Reverse slope driveways
Other considerations Exterior stairwells and walkouts
Other considerations Miscellaneous alarms
Other considerations Clear storm sewer grates
Summary of behavioural measures 
Report events to your municipality 
As your municipality for advice 
Talk to your broker about your insurance coverage 
Clarity on “flood” and sewer backup coverage 
Don’t pour FOGs down your drains 
Clear sewer grates of leaves, debris, snow 
Maintain eavestroughs 
Avoid finished basements 
Follow all municipal requirements for installations
Many do not report events to municipality 
•More likely to report only to insurer 
•Those with uninsur. losses may report to no one 
Confusion about insurance coverage for water damage 
•21* - 70% think they’re insured for flood 
•Many do not know if the have SB coverage (45% in Sherwood Forest) 
Limited awareness and uptake of municipal subsidy programs 
•Frequently under 10% 
•Insurance incentives 
Limited awareness of risk reduction measures in the home 
•1/3 of Sherwood Forest residents could not identify if they had a BWV 
Residents blame municipality and are unlikely to undertake risk reduction actions on their own 
ICLR findings – brief summary 
*J.D. Power Study - 2014
ICLR resources
ICLR projects and resources
ICLR projects
20 measures 
1: Talk to your municipal government about basement flooding 2: Inform your municipal government about basement flooding that you’ve experienced 3: Hire a licensed plumber to conduct a detailed plumbing investigation on your home 4: Check your insurance policy, or talk to your insurance broker or insurance provider about basement flood coverage 5: Avoid pouring fats, oils and grease down household drains 6: Keep storm sewer grates clear 7: Seal cracks in foundation walls and basement floor 8: Considerations for overland flood entry-points 9: Reduce home water use during heavy rainfall events 10: Maintain eavestroughs and downspouts 11: Avoid storing items directly on the basement floor 12: Downspout disconnection, extension and splash pads 13: Lot grading, backfilling and swales 14: Weeping tiles, sump-pits and sump-pumps 15: Mainline, normally open backwater valve 16: Maintain sewer laterals 17: Severance of storm sewer lateral 18: Considerations for reverse sloped driveways 19: Window wells and window well covers 20: Avoid remodelling or finishing basements
Encouraging homeowner action
Encouraging homeowner action 
Education 
Public meetings associated with Environ. Assessments 
Meetings focused on affected neighbourhoods 
Meetings focused on plumbing measures 
Mass media, brochures, handbooks, websites, etc. 
Insurance providers
Subsidy programs 
Mainline Backwater Valves
Subsidy programs 
 Toronto 
 Brantford 
 Edmonton 
 London 
 Ottawa 
 Halton Region 
 St. Catharines 
 Welland 
 Niagara Falls 
 Hamilton 
 Saskatoon 
 Vaughan 
 Durham (loan) 
 Peel/Mississauga 
 Sudbury 
 Winnipeg 
 Brandon 
Max grant generally ~$3,000 
Range for backwater valve: $500 
in Niagara Falls to $1,250 in 
Toronto 
80% up to $2,800 for BW valve 
and sump-pump in Toronto 
60% up to $3,000 for BWV/Sump 
in Winnipeg 
$2,000 for sump, BW valve, lateral 
repair, DS disconnection – 
additional $1,500 for repair of 
lateral if affected by City trees in 
Hamilton 
Mainline Backwater Valves
Showcase Homes 
London - tornado (2003) 
Halifax - hurricane (2004) 
Vancouver - earthquake (2005) 
Ottawa - winter storm (2006) 
Edmonton - tornado (2007) 
Montreal - ice storm (2008) 
Toronto - winter storm/blackout (2009) 
North York - basement flooding (Aug. 19, 2009) 
Jasper - wildfire (2010) 
Hamilton - basement flooding (2011) 
Moncton – basement flooding (2012) 
Quebec – earthquake and winter storm (2013) 
Burlington – basement flooding (2014)
Showcase Homes program 
•Work with municipalities to find candidate homes 
•Generate media attention for lot-level risk reduction 
•Education for key stakeholders 
Toronto 2009 
Hamilton 2011 
Moncton 2012 
Burlington 2014
Hamilton, 2011
Moncton, 2012
Window well & lot grading
Overland flood 
insurance 
 Homeowner coverage not technically 
available vast majority of Canadian 
homeowners 
 Primary reasons: 
 Mutuality 
 Adverse selection 
 Lack of randomness 
 Size of the insured community 
 Inadequate, inconsistent assessment of 
hazard (e.g., return periods, floodway 
definitions, SW hazards, etc.) 
 AB flood 
 Many reports of policy holder confusion 
due to inconsistent coverage 
Image: Global News, 2013
Thank you! 
gmcgillivray@iclr.org 
www.iclr.org 
www.basementfloodreduction.com 
@iclrinfo

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ICLR: Water - the new fire

  • 1. Water: The new fire Glenn McGillivray Managing Director Institute for Catastrophic Loss Reduction November 2014
  • 2. Considerations What is the nature of the water problem? Water is the new fire. Why? What can be done about it?
  • 3. Canadian disaster damage Number of events 040801201960s1970s1980s1990sWeather related disastersGeophysical disasters
  • 4. 0% 10% 20% 30% 1970s 1980s 1990s 2000s Annual insurance disaster claims, proportion of total homeowner claims Four-fold increase since 1970s! Source: Insurance Information Division, Personal Lines Statistical Exhibits, IIIA Water damage
  • 5. Water is the new fire
  • 6. Personal property losses (2009-2013) Source: Sandink et al. (forthcoming) 0 200 400 600 800 1000 1200 1400 1600 1800 2000 2009 2010 2011 2012 2013 Total Losses ($000,000s) Year Water Fire Wind/hail Unspecified losses Burglary/theft
  • 7. Water damage claims Source: Aviva Canada, 2014: 2003 average: $8,944 2013 average: $20,537
  • 8. Types of urban flooding Overland Function of lot grading, overland flow routes Currently not insurable Infiltration Groundwater, cracks in basement floor/walls Rarely insured Sewer backup Function of I/I, homeowner behaviour Insured through endorsement
  • 12. Types of urban flooding Overland Function of lot grading, overland flow routes Currently not insurable Infiltration Groundwater, cracks in basement floor/walls Rarely insured Sewer backup Function of I/I, homeowner behaviour Insured through endorsement
  • 13. Mississauga, Brampton, Toronto, 2013: >$850 million Thunder Bay, Montréal, Ottawa, Hamilton, Toronto, Steinbach, 2012: >$350 million Hamilton, 2009: $100-150 million Southern Ontario, 2005: >$500 million Peterborough, 2004: $87 million Edmonton, 2004: $166 million MANY OTHERS! Recent large loss events IBC, 2012: $1.7 billion average insured water damages per year in Canada
  • 14. Why are losses rising? Aging infrastructure The climate is changing More people and property at risk Aging infrastructure The climate is changing Changing lifestyles However…
  • 15. Why are losses rising? Aging infrastructure The climate is changing Changing lifestyles
  • 17. Why basements flood https://www.youtube.com/watch?v=yXynH_DFv04
  • 20. Keeping water at bay Three major ways that water can enter a home’s foundation drains (aka weeping tiles, weepers, footing or perimeter drains) Via downspouts (aka roof leaders) that are connected to the weeping tiles An easy fix – disconnection (where possible) Via water seepage down through the backfill zone Via the water table Many people live in areas where the water table is high For many, the answer involves installation of a sump pit and pump
  • 21. Weeping tiles and sump pumps https://www.youtube.com/watch?v=ZB6Yb9WptTk
  • 22. How do sumps work? Water enters weeping tiles, flows into the home’s floor drains and, eventually, into the sump (i.e. the pit) Once the water rises to a certain height (raising the float on the pump or triggering the diaphragm) the pump will turn on, bringing the water up through the drain pipe and out of the house to the lot surface A check valve should be installed so water cannot go back down into the sump pit Water should be ejected away from the foundation/backfill zone and away from neighbouring properties
  • 23. How do sumps most often fail? Float failure Obstruction/not moving freely Hole in float Pump failure Broken seal Blown motor Debris in pump Power failure Shared circuit
  • 24. How should sumps be tested? Methods vary depending on type of pump and manufacturer Follow manufacturer’s instructions Some recommend testing every 2 to 3 months, others recommend yearly, often before the rainy season Testing usually involves a simple 3 step process Ensure power is running to pump Pour enough water into the sump pit to trigger the diaphragm or ball float (bucket or hose) Check the pump discharge to ensure that water is flowing from the pump to the discharge line outside your home.
  • 25. What if the sump isn’t working? Check for debris blocking the pump intake (eg gravel) Listen for strange noises coming from the motor Check for oil in the sump pit. Discovery of oil could indicate a failed pump seal If the activation switch for the pump works on a ball float, check if the float is moving freely and is not restricted Ensure the float isn’t full of water (indicating that a leak exists)
  • 26. Pump replacement tips Minimum 1/3 horsepower recommended Size pump properly according to needs (amount of water to be pumped and distance it needs to travel to, aka ‘head’) Head should be minimum 10 feet Pump should be able to pass large stones (minimum 10mm) Discharge lines should be minimum 1¼ inch pipe and should have a check valve to prevent water from flowing back down into the sump pit Check to see if pump meets standards such as the CAN/CSA 22.2 No 108 ‘Liquid pumps’
  • 27. Other considerations Screwed down top Keeps debris out of pit Keeps children/pets out of pit Helps prevent overflow Helps keep radon out of home More attractive Quieter Back-up pump Back-up power Battery Potable water Sump-pump alarm Audible Smart phone
  • 31. Backwater valves Aka, sewage backflow valve, sewage backflow prevention device, or sewage backflow preventer Not to be confused with a backflow preventer or backflow prevention device Not the same as a check valve or gate valve Must distinguish between mainline (normally open) and inline (normally closed) Goes on the sanitary sewer lateral (and sometimes on the storm lateral) in the floor at the foot of the basement wall closest to where the lateral exits the house to connect to the municipal system
  • 32. Backwater valves Allows wastewater to easily exit the house However if the municipal sewer system surcharges – or backs up – the gate prevents waste water from re-entering the home and coming up through the floor drain, washing machine and/or basement plumbing fixtures such as sinks, toilets or showers Very effective, but not the be-all-and-end-all
  • 34. Video on how backwater valves work https://www.youtube.com/watch?v=vJN9YKvnIYk
  • 35. Backwater valves: Important considerations Need to know with certainty how a home’s drain system is set up or you risk causing a basement flood rather than preventing one Combined sewer system? Floor drains to sanitary? Floor drains to storm? If combined or floor drains to sanitary, then floor drains would have to be disconnected and directed to a sump or else the home could be subject to ‘self flooding’ This is why it is dangerous for insurers to require insureds to install a backwater valve without first understanding how a home’s system is set up
  • 37. Other considerations Lot grading https://www.youtube.com/watch?v=VfH9Z8wGGy4
  • 38. Other considerations Lot grading - swales Direct water to appropriate infrastructure Permeable surface, infiltration
  • 39. Other considerations Disconnecting downspouts Downspout disconnection, extension, splash pads
  • 40. Other considerations Extensions, lot grading & backfill City of Regina, 2004
  • 41. Other considerations Disconnecting downspouts https://www.youtube.com/watch?v=X3kDv41PCX0
  • 42. Other considerations Window wells and covers
  • 43. Other considerations Eavestrough maintenance Water can pour over poorly maintained eavestrough Enter backfill zone, foundation drainage Contributes to sewer backup, infiltration flood risk
  • 44. Other considerations Cracks in foundation walls, floors •Infiltration flood issues •Sealing cracks •Foundation drainage •Lot grading
  • 45. Other considerations Reverse slope driveways
  • 46. Other considerations Exterior stairwells and walkouts
  • 48. Other considerations Clear storm sewer grates
  • 49. Summary of behavioural measures Report events to your municipality As your municipality for advice Talk to your broker about your insurance coverage Clarity on “flood” and sewer backup coverage Don’t pour FOGs down your drains Clear sewer grates of leaves, debris, snow Maintain eavestroughs Avoid finished basements Follow all municipal requirements for installations
  • 50. Many do not report events to municipality •More likely to report only to insurer •Those with uninsur. losses may report to no one Confusion about insurance coverage for water damage •21* - 70% think they’re insured for flood •Many do not know if the have SB coverage (45% in Sherwood Forest) Limited awareness and uptake of municipal subsidy programs •Frequently under 10% •Insurance incentives Limited awareness of risk reduction measures in the home •1/3 of Sherwood Forest residents could not identify if they had a BWV Residents blame municipality and are unlikely to undertake risk reduction actions on their own ICLR findings – brief summary *J.D. Power Study - 2014
  • 52. ICLR projects and resources
  • 54. 20 measures 1: Talk to your municipal government about basement flooding 2: Inform your municipal government about basement flooding that you’ve experienced 3: Hire a licensed plumber to conduct a detailed plumbing investigation on your home 4: Check your insurance policy, or talk to your insurance broker or insurance provider about basement flood coverage 5: Avoid pouring fats, oils and grease down household drains 6: Keep storm sewer grates clear 7: Seal cracks in foundation walls and basement floor 8: Considerations for overland flood entry-points 9: Reduce home water use during heavy rainfall events 10: Maintain eavestroughs and downspouts 11: Avoid storing items directly on the basement floor 12: Downspout disconnection, extension and splash pads 13: Lot grading, backfilling and swales 14: Weeping tiles, sump-pits and sump-pumps 15: Mainline, normally open backwater valve 16: Maintain sewer laterals 17: Severance of storm sewer lateral 18: Considerations for reverse sloped driveways 19: Window wells and window well covers 20: Avoid remodelling or finishing basements
  • 56. Encouraging homeowner action Education Public meetings associated with Environ. Assessments Meetings focused on affected neighbourhoods Meetings focused on plumbing measures Mass media, brochures, handbooks, websites, etc. Insurance providers
  • 57. Subsidy programs Mainline Backwater Valves
  • 58. Subsidy programs  Toronto  Brantford  Edmonton  London  Ottawa  Halton Region  St. Catharines  Welland  Niagara Falls  Hamilton  Saskatoon  Vaughan  Durham (loan)  Peel/Mississauga  Sudbury  Winnipeg  Brandon Max grant generally ~$3,000 Range for backwater valve: $500 in Niagara Falls to $1,250 in Toronto 80% up to $2,800 for BW valve and sump-pump in Toronto 60% up to $3,000 for BWV/Sump in Winnipeg $2,000 for sump, BW valve, lateral repair, DS disconnection – additional $1,500 for repair of lateral if affected by City trees in Hamilton Mainline Backwater Valves
  • 59. Showcase Homes London - tornado (2003) Halifax - hurricane (2004) Vancouver - earthquake (2005) Ottawa - winter storm (2006) Edmonton - tornado (2007) Montreal - ice storm (2008) Toronto - winter storm/blackout (2009) North York - basement flooding (Aug. 19, 2009) Jasper - wildfire (2010) Hamilton - basement flooding (2011) Moncton – basement flooding (2012) Quebec – earthquake and winter storm (2013) Burlington – basement flooding (2014)
  • 60. Showcase Homes program •Work with municipalities to find candidate homes •Generate media attention for lot-level risk reduction •Education for key stakeholders Toronto 2009 Hamilton 2011 Moncton 2012 Burlington 2014
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  • 69. Window well & lot grading
  • 70. Overland flood insurance  Homeowner coverage not technically available vast majority of Canadian homeowners  Primary reasons:  Mutuality  Adverse selection  Lack of randomness  Size of the insured community  Inadequate, inconsistent assessment of hazard (e.g., return periods, floodway definitions, SW hazards, etc.)  AB flood  Many reports of policy holder confusion due to inconsistent coverage Image: Global News, 2013
  • 71. Thank you! gmcgillivray@iclr.org www.iclr.org www.basementfloodreduction.com @iclrinfo