If your business improvement projects (lean, six sigma, BPR, etc..) aren't getting the results you hoped for then have a look at our COGS approach. Blending business improvement methods with 'personal development', COGS gives you the tools to improve your business and the people in your business who can make the change happen. Find out more by downloading the free workbook linked to this presentation.

1. Competitive Operations
Great Staff

2. Should Change Be Hard?
No.....
But it
can feel
like this!
Competitive Operations Great Staff

3. Transition Instead?
• Trying swapping your wristwatch to the
other hand.
• The “Change” is successful when it is on
the other wrist and you can tell the time.
• BUT… how does it feel?
• This is the “Transition”
Competitive Operations Great Staff

4. Manage Your Transitions
Losses Neutral Begin
“Recognition” “Coping” “Personal”
Kudos Revise targets 4 P’s
Security Communicate
Routine Purpose
Relationships Listen Picture
Physical location Watch Plan
Autonomy Support Part
Creative – old rules don’t apply
Competitive Operations Great Staff

5. Business Improvement?
• The current methods all work.
• Lean / Six Sigma / BPR etc..
• The question is:
“Can you and
your organisation
make them work?”
Competitive Operations Great Staff

6. COGS?
• To achieve Competitive Operations and
Great Staff (levels of performance) you
need to be:
• Focussed on making operational change –
constantly
• Grown up enough to accept that change
doesn’t go your way the whole time.
Competitive Operations Great Staff

7. The Formula
Business
Skilful Resilience
Improvement
Transitions Mindset
Focus
Competitive Operations
Great Staff
Competitive Operations Great Staff

8. Your COGS Team
Giles Johnston Sam Patterson
Competitive Operations Great Staff

9. Free Workbook
To find out more about
this approach, and get
some practical ideas for
your business, please
visit our website
download our free
workbook:
www.leanresilience.smartspeed.co.uk
Competitive Operations Great Staff

10. Our Contact Details
Giles Johnston
Email: gilesjohnston@smartspeed.co.uk
Phone: 07738 466 724
Sam Patterson
Email: sam-patterson@hotmail.co.uk
Phone: 07730 504 448
Competitive Operations Great Staff

11. Did We Mention The Book?
www.leanresilience.smartspeed.co.uk
Competitive Operations Great Staff