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As a Hematologist and medial oncologist, clinical 
pathologist and internist at the comprehensive cancer 
center in Palm Springs California, Dr. George Nicolas 
Batty has extensive experience in sharing medical news 
with patients. Dr. George Nicolas Batty strives for 
compassion and understanding with each patient 
interaction. Hablamos espanol y servimos a los pacientes 
que solo hablan espanol. 
When a patient receives a diagnosis of cancer, the way in 
which he or she hears the information plays a key role in 
his or her post-treatment mindset.
According to the Journal of Clinical Oncology, 
only 82 percent of patients hear their diagnosis 
in person, and nearly 16 percent receive the 
news in a public area, yet a major factor in a 
patient's satisfaction is hearing the news in an 
appropriate environment. Patient reports from 
multiple sources indicate that such an 
environment is private and professional, and 
that the doctor's demeanor plays a significant 
role. 
Patients indicate a strong preference for a give-and- 
take sharing of information.
Many currently popular protocols begin by asking 
the patient how much they know and how much 
they want to know, and then following up with 
factual information and emotional care. Most 
patients report that physicians are most effective 
when they follow up with guidance and the 
development of a preliminary treatment plan, so 
that the patient does not feel alone when he or she 
leaves the physician's presence following a cancer 
diagnosis. 
hablamos español y servimos a los pacientes que 
sólo hablan español

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Compassion and the Cancer Diagnosis

  • 1.
  • 2. As a Hematologist and medial oncologist, clinical pathologist and internist at the comprehensive cancer center in Palm Springs California, Dr. George Nicolas Batty has extensive experience in sharing medical news with patients. Dr. George Nicolas Batty strives for compassion and understanding with each patient interaction. Hablamos espanol y servimos a los pacientes que solo hablan espanol. When a patient receives a diagnosis of cancer, the way in which he or she hears the information plays a key role in his or her post-treatment mindset.
  • 3. According to the Journal of Clinical Oncology, only 82 percent of patients hear their diagnosis in person, and nearly 16 percent receive the news in a public area, yet a major factor in a patient's satisfaction is hearing the news in an appropriate environment. Patient reports from multiple sources indicate that such an environment is private and professional, and that the doctor's demeanor plays a significant role. Patients indicate a strong preference for a give-and- take sharing of information.
  • 4. Many currently popular protocols begin by asking the patient how much they know and how much they want to know, and then following up with factual information and emotional care. Most patients report that physicians are most effective when they follow up with guidance and the development of a preliminary treatment plan, so that the patient does not feel alone when he or she leaves the physician's presence following a cancer diagnosis. hablamos español y servimos a los pacientes que sólo hablan español