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March 31, 2012
IFRS Earnings Presentation
Investor Relations / IFRS Earnings Presentation 3M12



1Q 2012 Macro Highlights


  Improving liquidity    • Mixed messages from the US and the Eurozone economic indicators
   and risk appetite
                         • Weak import demand from all three major regions in the global economy
 followed by doubts
  about the strength     • Uncertainty around further easing by FED and ECB gained ground
 and sustainability of   • Commodity prices are on the rise -- Gold was up by 7% & oil by ~20%.
        growth


                         • Y-o-Y GDP growth rate in 4Q11 fell to 5.2% from 8.4% in 3Q11 -- An encouraging rebalancing is occurring within GDP
                              o In 4Q11, highest positive contribution from foreign demand since 2Q09
Economy heading for a         o Private consumption & investments decelerated significantly in 4Q11
     soft landing        • Current account deficit ended the year at a decelerated level at US$ 77.2bn & improved financing quality
                         • Annual CPI at the end of 1Q12 was 10.43% -- Even though core inflation started to come down, energy prices keep
                           the headline CPI high
                         • The policy interest rate was unchanged at 5.75% and the upper band of interest rate corridor was lowered from
                           12.5% to 11.5%
                              o Interest rate corridor has been actively used since the end of 2011
                              o Average CBT funding rate surged in CBT’s effort to fight the inflationary pressures due to currency pass through
                              o Taking the liquidity projections into account, the ranges for weekly and monthly Turkish lira funding were
                                 revised. Additionally, fraction of TL required reserves that can be held in gold were increased from 10% to 20%.
                                 This action alone released TL 6.1bn of reserves and increased banks’ liquidity
                         • During 1Q12, TL appreciated by 1.6% and 1.5% against USD and Euro, respectively while benchmark bond yield was
                           at 9.4% on a monthly average at the end of 1Q12
                         • Liquidity conversion ratio of issued bonds was reduced from 100% to 50% upon BRSA’s amendment in February
                         • Effective as of January 1st, 2012, liquid fund management fee cap was decreased to 1.10% from 2.73%



                                                                                                                                                   2
Investor Relations / IFRS Earnings Presentation 3M12



1Q 2012 Highlights

                                                       Customer-oriented, liquid, low-risk and well-capitalized balance sheet
Balance sheet
                                                       Maintained focus on profitable growth – selective lending continues on high margin products
strength:                                              TL lending growth 3.2% q-o-q, at a slower pace vs. sector
distinguishing                                             • Healthy market share gains in high margin retail products with no pricing competition
feature of Garanti...                                        (Mortgage: 1.2% q-o-q vs. sector’s 0.8%; GPL: 4.2% q-o-q vs. sector’s 3.6%)1
                                                           • Intentional market share loss in TL commercial lending to maintain rational pricing and defend margins
                                                       FX lending growth 3.4% q-o-q, driven by commercial lending
                                                       FRN heavy securities book remain as a hedge -- FRN in total slightly down to 56% in 1Q 12 vs. 58% at YE 11, due to
                                                       redemptions replaced with favorable fixed rate TL securities
                                                       Asset quality remained intact
                                                           • Slight pick-up in NPL ratio (1Q 12: 2.4%) -- as expected, across the board, at a lower pace vs. sector
                                                           • Collections -- still strong, however at a normalizing pace
                                                       Solid funding mix -- Actively managed and diversified
                                                           • Deposit heavy funding remains with emphasis on sustainable and lower cost mass deposits
                                                           • Opportunistic utilization of repos & money market funding to support margins
                                                           • Sustained high demand deposit levels -- demand deposits / total deposits: 20%
                                                           • Loans to Deposits @ 101%, LTD:79% when mortgages, project finance & invesment loans (mat.>4 years) are excluded
                                                       Strong capitalization bolstered by high internal capital generation capacity: CAR1: 16%, Leverage:7x



...leads to consistent                                 Strong profitability backed by well-defended margins, sustainable income sources & efficiently managed costs
                                                       ROAE: 21%; ROAA: 2.4%
delivery of strong                                     Margins holding-up well -- almost flattish when quarterly fluctuating CPI book is excluded
results                                                  • Ongoing positive effect of timely and proactive loan re-pricing on loan yields
                                                         • Managed lending growth with higher weight in lucrative products and rational pricing
                                                       Net fees and commissions -- Sustained double digit growth momentum on a comparable basis via highly diversified fee sources
                                                       Commitment to strict cost discipline - single digit growth in real terms
                                                         • Opex/ Avg assets: 2.4% in 3M12 vs. 2.5% in 3M11
                                                         • Fees/OPEX: 64% on adjusted basis2 vs. 56% on reported basis
                                                         • Investment in distribution network continued (avg branch additions: ~50 y-o-y)

1 Based on BRSA Consolidated financials
2 Adjusted with the effect of decreased cap on fund management fees and accounting methodology change for cash loan origination fees                                                    3
Investor Relations / IFRS Earnings Presentation 3M12



Strategically and actively managed balance sheet leading to strong levels of
core banking revenues & ROAE of 21%
                                                                                      +5% q-o-q
Quarterly net income       (TL million)                                             Improving Core
                                                                                                                                                          Other
                                                                                   Banking Revenues                                   Inc. on            income
                                                                                                                           Inc. on              Coll’n
                                                                                                                                       RRR                142
    5%                5%
                           971                                                            1,428                           CPI-linkers
                                                                                                                                        1        50




                                                                (TL million)
   921          922                                                                          Net                             488                                   960
                                          ROAE: 21%                                      Fees&Comm.
                                                                                                       114
                                                                                                                Trading
                                                                                                                  74
                                          ROAA: 2.4%




                                                             1Q12 Net income
                                                                                NII-exc. inc. 541 Prov.exc.
                                                                               on CPI-linkers     collections                                                                            Net
                                           Sustained high                           & RR
                                                                                                                                                                   OPEX     253        Income
                                            profitability                                                                                                                   Other
                                                                                                                                                                          Provisions
                                                                                                                                                                            & Tax
  1Q11         4Q11        1Q12                                                   1001                                                                                                  971




    • Ongoing positive effect of timely loan-repricing                                                                                                     Other
                                                                                                                                                          income
         limited the pressure of increasing funding costs                                                                   Inc. on Inc. on     Coll’n     119
                                                                                                                           CPI-linkers RRR       105
                                                                                                                                         4
    • Robust & growing fee base
                                                                (TL million)
                                                                                          1,364
         despite negative effects of decreased cap on fund                                    Net                             666                                  1,177
         management fees & accounting methodology                                         Fees&Comm.
                                                                                                                 Trading
         change on cash loan origination fees                                                          184
                                                             4Q11 Net income



                                                                                NII-exc. inc.                      88
                                                                               on CPI-linkers
                                                                                              500 Prov.exc.
    • Although lower, still strong contribution from                                & RR
                                                                                                  collections
                                                                                                                                                                                           Net
                                                                                                                                                                   OPEX       248
      CPI-linkers                                                                                                                                                                        Income
                                                                                                                                                                             Other
    • Normalizing collections, as expected                                                                                                                                 Provisions
                                                                                                                                                                             & Tax
                                                                                  1,047
                                                                                                                                                                                         922




                                                                                                                                                                                         4
Investor Relations / IFRS Earnings Presentation 3M12



Customer-oriented asset mix -- Loans/Assets back to pre-crisis levels


Total Assets (TL/USD billion)                                                                Composition of Assets
                                                                                                                                                                       Growth-1Q12
                                                                                             1Q12                      Other Tangible
                                                                                                          Cash         7.6% Assets
                                                                                                                               1.0%
                                                   1%
                                                                                                       Equivalents                                            In line with economic
     20%                                                                                                  3.4%
                                                                                                                                                              slowdown, moderating lending
                                    161.4                        163.5
                                                                                              Securities2                                Loans to
                                                                                                                                                              growth
                                                                                                24.6%                                   customers
                                                                                                                                          57.0%
                                                                                                                                                              Loans                         0.5%
       136.3
                                                                                                                                                              Securities 2                 10.5%
                                                                                                            Loans to
                                                                96.3                                         banks
                                                                                                              6.4%
                                  88.9
     81.2                                                                                                                                                              Loans/Assets
                                                                                             2011
                                                                                                                  Other Tangible
                                                                                                                                                                          57.0%
                                                                                                           Cash 7.5%     Assets
                                                                                                        Equivalents       1.1%                                      vs. 57.4% at YE 11
                                                                                                           2.1%



                                                                                              Securities2
                                                                                                                                          Loans to
             36.0                         38.9                          38.2                    22.5%
                                                                                                                                         customers
                                                                                                                                           57.4%                     Liquidity Ratio1
      1Q 11
      1Q 11
        TL              FC (USD)
                                    2011
                                    2011                          2012
                                                                  1Q12
                                                       Total Assets (TL)
                                                                                                            Loans to
                                                                                                             banks
                                                                                                                                                                            33%
                                                                                                              9.4%




1 (Cash and Balances wıith CB + Loans and Advances to banks+Trading securities + AFS)/Total Assets
                                                                                                                                                                                                      5
2 Securities = Financial assets at fair value through profit or loss+Investment securities
Investor Relations / IFRS Earnings Presentation 3M12



FRN heavy securities book continues to serve as a hedge -- redemptions
replaced with favourable fixed rate TL securities
Total Securities1 (TL billion)                                                                TL Securities1 (TL billion)
                                                                                                                                                                                    Securities1/Assets
 11%                                                                                          13%
                                                                                   40.2

                                                                                                                                                                                           25%
                                         39.6
36.4                 37.4                                      36.4                 13%
                                           18%                                                                               32.6                          34.8
 15%                  17%                                      15%                            30.8           31.0                            30.7

           3%
                                 6%                 (8%)                   11%
                                                                                                       1%             5%             (6%)            13%                           up from 23% at YE 11
                                                                85%                  87%      CPI:            CPI:           CPI:                           CPI:
                      83%                  82%                                                                                               CPI:
 85%                                                                                          30%             32%            30%                            29%
                                                                                                                                             32%
                                                                                              FRNs:          FRNs:           FRNs:                          FRNs:
                                                                                                                                             FRNs:
                                                                                               36%            36%             30%                            30%
                                                                                                                                              29%

                                                                                              1Q 11          2Q 11           3Q 11           2011          1Q12
                                                                                                                                                                                     FRN mix2 in total
1Q 11               2Q 11               3Q 11                 2011                 1Q12
                                      TL             FC

Total Securities1 Composition                                                                 FC Securities1 (USD Billion)
                                                                                              (16%)
                                                                                                                                                                                           56%
                                                                                                                                                                                     from 58% at YE 11
   Financial                                                                                                  4.0             3.9
assets at fair                                                    Available for                3.6
value through                                                        Sale                                                                    3.0            3.0
 profit or loss                                                     90.8%
     1.6%
                                                                                                                      (3%)           (22%)
                                                                                                       10%                                             1%
           Held To
           Maturity
            7.6%                                                                                              FRNs:
                                                                                               FRNs:                         FRNs:           FRNs:          FRNs:
                                                                                                               42%            32%
                                                                                                29%                                           31%            30%

                                                                                              1Q 11          2Q 11           3Q 11           2011          1Q12

 1 Securities = Financial assets at fair value through profit or loss+Investment securities
 2 Based on bank-only MIS data
                                                                                                                                                                                                                    6
 Note: Fixed / Floating breakdown of securities portfolio is based on bank-only MIS data
Investor Relations / IFRS Earnings Presentation 3M12



  Moderating loan growth in line with economic slow down -- Retail lending
  remains as the growth driver
  Total Loan1 Growth & Loans by LOB2 (TL million)
                                                                                                                                               TL Loan Growth3:
                                                                                                                                               Bank-only - Q-o-Q
                                                                                                                        0.5%

                            21%                                                90.0
                                                                                            3%
                                                                                                         92.7                      93.1
                                                                                                                                                  1.7%                     vs. Sector’s 4.1%

                                                       82.4                                                                                     Mainly driven by lucrative
                                                                                                         18.2%                    16.3%
          Total             76.8                                                18.5%                                                            retail loans
                                                      18.4%                                                                                     Refraining from pricing
   Corporate                20.1%                                                                                                                competition in commercial
                                                                                                                                                 lending to defend margins
                                                                                                         39.5%                    39.4%
                                                                                39.0%
                                                      38.0%                                                                                       market share: 11.0% in 1Q 12
 Commercial                 37.7%                                                                                                                      vs. 11.3% at YE 11


                                                                                                         11.8%                    12.8%
                                                                                12.8%
           SME              12.6%
                                                      13.1%                                                                                    FC Loan Growth3:
                                                                                                                                               Bank-only - Q-o-Q and US$
                                                                                11.6%                    11.9%                    12.2%        based
                                                      11.9%
Credit Cards

   Consumer
                            11.5%


                            18.0%                     18.4%                     18.1%                    18.5%                    19.3%
                                                                                                                                                   1.8%                    vs. Sector’s 2.2%
                                                                                                                                                Healthy growth without
                                                                                                                                                 sacrifying loan yields
                            1Q 11                     1H 11                    9M 11                      2011                     1Q12
TL (% in total)                51%                      52%                      52%                      52%                       53%
                                                                                                                                                  market share: 18.4% in 1Q 12
FC (% in total)                49%                      48%                      48%                      48%                       47%
                                                                                                                                                       vs. 18.5% at YE 11
US$/TL                        1.530                    1.600                    1.820                    1.865                     1.760


   1 Cash Loans
   2 Based on bank-only MIS data                                                                                                                                                               7
   3 Based on bank-only financials for fair comparison with the sector. Sector data is based on BRSA weekly data for commercial banks
Investor Relations / IFRS Earnings Presentation 3M12



Sustained upward trend in loan yields -- positive result of selective growth
strategy and timely re-pricing
TL Loans (TL billion)                                                                                 Interest Income on loans (quarterly – TL billion)

      26%                                                                                                                                                    2,164
                                                                                   49.8                                                        2,070
                                                46.6                 48.2                                                        1,906
     39.5                  42.7                                                                         1,554        1,635
                                                                              3%
                                                            4%
                                      9%                                                                                                                    11.63% Total Yield1
                 8%
                                                                                   16.05% TL Yield1                                           10.72%
                                                                     15.17%
                                              14.75%                                                    9.93%        9.92%      10.26%
    14.47%               14.33%



   1Q 11                 2Q 11                 3Q 11                 2011          1Q12                1Q 11        2Q 11        3Q 11         2011         1Q12



FC Loans (US$ billion)

    1%
                                                                                   24.6
                                                                                                              Ongoing positive effect of
   24.4                  24.8                  23.9                  23.8
                                                                                                          timely loan re-pricing & selective
               2%                   (4%)
                                                                              3%                            growth in high-yielding loans
                                                          (0%)
                                                                                                  1
                                                                                                                 bolstered the yields
                                                                                   5.55% FC Yield
                                               4.75%                 5.12%
   4.50%                 4.51%




  1Q 11                2Q 11                 3Q 11                   2011          1Q12


 1 Based on bank-only MIS data and calculated using daily averages                                                                                                             8
Investor Relations / IFRS Earnings Presentation 3M12



Selective growth focus -- Healthy market share gains in high-margin retail loans

 Retail Loans1 (TL billion)                                                                            Mortgage (TL billion)

                                                                                                                                                                                                GPL & Mortgage
     23%                                                    40.2              41.2                      10%                                                                                     Market Share
                       36.6               38.6
                                                                                                                          9.7               10.0             10.2        10.3                   (qoq)
    33.6                                                    11.0              11.4                      9.4                                                  0.6          0.6                                   ,
                                         10.9                                                                             0.6                0.6
                       10.5                                                                            0.6
     9.5
                                                   4%                 3%                                                              3%               2%           1%                          +10 bps in GPL
                9%                6%                                                                              4%

    24.1               26.1              27.7               29.2              29.8                     8.8                9.1                9.4             9.6          9.7                 +12 bps in Mortgage

   1Q 11             2Q 11              3Q 11              2011              1Q 12                   1Q 11              2Q 11              3Q 11            2011         1Q 12
                                          Consumer Loans                                                                      Commercial Installment Loans


 Auto Loan (TL billion)                                                                                 General Purpose Loan5 (TL billion)                                                    Market Shares2,3

                                                                                                                                                                                                         QtD    Mar 12      Rank4
      23%                                                                      2.8
                                                                                                        31%                                                               18.0
                                                                                                                                             16.7            17.3
                                                                                                                                                                                            Mortgage                13.4%     #1
                                                                                                                           15.4
                                                                                                         13.8
                                                                                                                                                              8.3         8.7
                                                                                                                                                 8.3                                        Auto                    15.0%     #3
                                            2.6               2.8               2.8                                         7.9
                         2.5                                                                              7.1
       2.3                                                                                                                                                                                  General
                                                              1.7               1.7                                                                     4%          4%                                              10.8%     #2
                          1.6               1.6                                                                   12%                  8%                                                   Purpose5
       1.5
                                                      7%                1%                                                                       8.3          8.9         9.3
                                    3%                                                                    6.6               7.5
                10%
                                            1.0               1.1               1.1                                                                                                         Retail1                 12.9%     #2
       0.8                0.9

     1Q 11             2Q 11             3Q 11              2011              1Q 12                    1Q 11              2Q 11             3Q 11            2011        1Q 12

Note: Garanti figures are based on BRSA consolidated financials; Sector figures are based on bank-only BRSA weekly data, commercial banks only
1 Including consumer, commercial installment, overdraft accounts, credit cards and other   4 As of 2011 among private banks                                                                                                        9
2 Including consumer and commercial installment loans                                     5 Including other loans and overdrafts
3 Sector figures are based on bank-only BRSA weekly data, commercial banks only
Investor Relations / IFRS Earnings Presentation 3M12



Strength in card business – a good contributor to sustainable revenues


Issuing Volume (TL billion)                                                Acquiring Volume (TL billion)
                                                                                                                                                        #1 in card business
                           20%                       14.7                                  17%
                                                                                                                   15.1
                                                                                                                                                Per Debit Card Spending
                           12.3                                                           13.0                                                       ~2.5x the sector
                                                                                                                                                    ... with the ultimate aim of creating
                                                                                                                                                        cashless society
                                                                                                                                                Per Card Spending
                                                                                                                                                   (TL, Mar 122)
                                                                                                                                                                                   6,750

                                                                                                                                                                        6,183
                         1Q11                       1Q12                                  1Q11                 1Q12
                                                                                                                                                         Garanti       Sector


No. of Credit Cards (thousand)                                             Credit Card Balances (TL billion)
                                                                                                                                                               Market Shares

        717                                                               24%                                                                                QTD ∆      Mar 12             Rank
                                      262                                                                          10.0        10.1
                                                                  8,806                                9.4                               Acquiring          -115 bps       18.8%            #2
                                                                           8.1           9.0
                                    8,544
       8,089                                                                                                                             Issuing            -56 bps        18.4%            #1
                                                                                                              6%          1%
                                                                                                 5%                                      # of
                                                                                  10%                                                                       +24bps         16.9%            #1
                                                                                                                                         Credit Cards

                                                                                                                                         POS1               +75 bps        18.3%            #1

      1Q11                          2011                          1Q12    1Q 11         2Q 11         3Q 11        2011        1Q 12     ATM                 -4 bps        10.0%            #3


1 Including shared POS
2 Annualized
                                                                                                                                                                                             10
Note: All figures are bank-only except for Credit Card Balances
Investor Relations / IFRS Earnings Presentation 3M12



 Asset quality remained intact…

NPL Ratio1
Garanti            2.7%                         2.5%                         2.3%                          2.3%                 2.4%
(IFRS)
                    4.4%
                                                                                                                                                                       Nominal NPLs
                                                     3.9%                   3.7%                          3.7%
                   3.3%
                                                  2.9%
                                                                                                                                    3.8%
                                                                                                                                                                   Slight deteoriation -- 3%
                                                                            2.7%                        2.6%                        2.7%
                   2.9%
                                                   2.6%                                                2.4%                         2.5%
                                                                                                                                                                       as expected
                                                                           2.4%
                   2.1%                         1.9%                       1.8%                        1.8%                         1.9%                               across the board
                                                                                                                                                                       at a lower pace than sector

                     1Q 11                       2Q 11                       3Q 11                       2011                 1Q12
         Garanti              Sector               Garanti excld.NPL sales & write-offs*                        Sector w/ no NPL sales & write-offs*

* Adjusted with write-offs in 2008,2009,2010 and 2011. 2010 and 2011 sector NPL sales & write-offs total: TL ~2.7 bn and ~TL 1.9 bn,
  respectively. Garanti sold NPLs in 1Q 11 amounting to TL 484mn, of which TL 200mn relates to the NPL portfolio with 100% coverage
  and the rest being from previously written-off NPLs. Gross income booked amounts TL 54mn.


NPL Categorisation1
Retail Banking                                                                                          Credit Cards                                            Business Banking
(Consumer & SME Personal)                                                                                                                                       (Including SME Business)
22% of total loans                                                                                      12% of total loans                                       66% of total loans




                                                                                                        7.7%
   2.4%                                                               2.0%                                                                                       3.0%
                                                                                                                      7.0%                                                2.7%        2.4%
                   2.1%          1.9%             1.9%                                                                       6.3%                                                              2.5%     2.5%
   2.1%                                                                                                                                    5.7%         5.8%
                 1.8%                                                                                 6.9%
                                1.6%                                                                                  6.3%   5.8%
                                                 1.6%                1.6%                                                                  5.7%         5.8%
                                                                                                                                                                1.4%      1.2%        1.2%     1.2%     1.3%

     1Q11            2Q11           3Q11            2011           1Q12                                 1Q11          2Q11     3Q11         2011       1Q12      1Q11      2Q11         3Q11    2011   1Q12
                                                                                                                Garanti                                Sector

 1 NPL ratio and NPL categorisation for Garanti and sector figures are per BRSA bank-only data for fair comparison.
 Source: BRSA, TBA & CBT                                                                                                                                                                                        11
Investor Relations / IFRS Earnings Presentation 3M12



 Solid funding mix – well diversified and actively managed

  Composition of Liabilities                                                                     Total Deposits (TL billion)

Other                    5.7%              5.6%              5.8%
                        12.2%              11.2%            11.9%                                  14%                                                (1%)
SHE

                                           12.6%
                                                                                                                                               93.2          92.6
Demand Deposits         11.7%                               11.2%                                                              88.6
                                                                                                   81.4         84.5
                                                                     IBL:                                       48%            49%             49%           49%
                                  IBL:              IBL:                                          49%                                                                FC
                                                                     71%
                                  70%               70%     45.4%                                       (2%)2          (5%)2                            5% 2
Time Deposits           48.0%              45.2%                                                                                        2% 2

                                                                                                                        2%                              0%           TL
                                                                                                          5%                           6%
Bonds Issued             0.6%              2.3%              2.3%                                 51%            52%           51%          51%              51%
Repos                    5.6%              7.3%              8.1%

Funds Borrowed          16.2%              15.8%            15.3%
                                                                                                  1Q 11         2Q 11          3Q 11        2011             1Q 12
                         1Q 11             2011             1Q12                      Loans /      94%          98%            102%            99%           101%
                                                                                      Deposits
  Cost of Deposits1 (Quarterly Averages)

            8.8%          8.8%                                      9.1%
                                                                            10.5%
                                                                                       Loans/Deposits
8.7%                              8.4%             8.2%
                                                           8.8%                                                                 •     Opportunistic and timely
                                          7.7%                                                                                        utilization of alternative

                                                                                         101%
                                                                            9.0%
7.8%      7.8%            7.8%                                      7.7%                                                              funding sources to support
                                  7.4%                     7.4%
                                          6.6%     7.0%                                                                               margins
                                                           3.1%              3.5%
                         2.6%                       2.9%            3.1%
2.1%
             2.6%
                                  2.1%
                                            2.6%

                                                   2.3%             2.4%
                                                                             2.6%
                                                                                         or  79%    when                        •     Deposit costs rising as
                                                                                                                                      expected, however at a
            2.1%                           2.1%            2.4%
1.8%                     2.1%      1.8%                                             mortgages, project finance                        contained manner due to
 1Q 10       2Q 10        3Q 10   2010    1Q 11    2Q 11   3Q 11    2011    1Q 12      & investment loans                             focus on lower cost mass
                        TL Time                      TL Blended
                                                                                     (mat.>4yrs) are excluded                         deposits
                        FC Time                      FC Blended
  1 Based on bank-only MIS data
  2 Growth in USD terms                                                                                                                                                   12
Investor Relations / IFRS Earnings Presentation 3M12



Robust deposit base with further emphasis placed on mass deposits and
sustained high weight of demand deposits
 Deposits by LOB1                      (Excluding bank deposits)                                                                            Demand Deposits (TL billion)


                                                                                                                                               15%

                                                                                                                                                                                     20.3
   Corporate                                                                        13.7%                                                                 16.8          18.9         0.8         18.3
                           16.4%                       16.3%                                                                                    16.0                     0.5                     0.5
                                                                                                                                                0.5        0.6
                                                                                                                                                                                    19.5         17.8
                                                                                                                                                                         18.4
                                                                                                                                                           16.2
                                                                                    21.4%                                                       15.5
 Commercial                                             20.9%
                           23.6%



                                                                                    16.4%
            SME                                         16.0%                                                                                  1Q 11      2Q 11        3Q 11        2011        1Q 12
                           15.4%
                                                                                                                                                       Bank Deposits             Customer Deposits




                                                                                                                                    Demand Deposits3 /                          Customer Demand
    Consumer                44.6%                        46.8%
                                                                                   48.5%                                            Total Deposits                              Deposits2

                                                                                                                                    19%        vs. sector’s 16%
                                                                                                                                                                               Solid presence in demand
                                                                                                                                                                               deposits maintained
                                                                                                                                    Sizeable demand deposit                    Market share: 14.5%
                            1Q11                        2011                        1Q12                                                level maintained


1 Based on bank-only MIS data
                                                                                                                                                                                                                  13
2 Sector data is based on BRSA weekly data for commercial banks only
3 Based on bank-only financials for fair comparision with the sector. Demand Deposits/ Total Deposits as per IFRS figures is 20%.
Investor Relations / IFRS Earnings Presentation 3M12



High internal capital generation capability bolsters strong capitalization ratios

CAR1                                                                                          Free Funds TL Billion
                                                                                              (Free funds=Free Equity + Demand Deposits)
                                                                                                                                                                                 Free Funds/IEAs

                                                                                                         29.3
                                                                                                                                        26.6
                                                                                                                                                                                           19%
                                                                                                                                                                                    Free Equity w/o reserve
                                                                                                          20.3                          18.3
         15.8%                          15.7%                                                                                                  Demand Deposits                              growth:

          TIER I
                                         TIER I                                                                                                                                             8% q-o-q
         14.1%                          14.7%                                                                                                                                      Increasing free equity and
                                                                                                                                                                                    sizeable demand deposits
                                                                                                                                                                                 continued to support free funds
                                                  Recommended
                                                         12%

                                                                                                         16.1                           17.4
                                                                                                                                               Free Equity including
                                                     Required
                                                                                                                                               Reserve Requirements
                                                         8%

                                                                                                          2011                          1Q12
                                                                                                                                                                                  Leverage Ratio
                                                                                                           -7.2                         -9.1
                                                                                                                                               Reserve
                                                                                                                                               Requirements
                                                                                                                                                                                               7x
          2011                           1Q12                                                           2011                            1Q12


1 Based on BRSA Consolidated financials
Free Equity = SHE - ( Net NPL+ Investment in Associates and Subsidiaries + Tangible and Intangible Assets+ AHR+ Reserve Requirements)                                                                              14
Investor Relations / IFRS Earnings Presentation 3M12



Margins held up well, despite the negative quarterly fluctuation of the CPI book
and the duration mismatch
Quarterly NIM (Net Interest Income / Average IEAs)
    NIM                                                                                           Adjusted NIM
                                                    4.7%
                                                                    4.1%                             4.1%                                        4.2%
                     3.8%                                                                                                                                    4.0%
     3.7%
                                    3.4%                                                                              3.4%
                                                                                                                                                                                   Quarterly NIM:
                                                                                                                                      2.7%

                                                        (60bps)                                                                                         (26bps)             ~Flattish when volatility
                                                                                                                                                                            from CPI linkers are excluded

                                                                                                                                                                           Ongoing positive effect of
   1Q 11           2Q 11           3Q 11           4Q 11           1Q 12                            1Q 11           2Q 11            3Q 11       4Q 11      1Q 12           timely and proactive loan re-
                                                                                                                                                                            pricing on loan yields
                                                                                                                                                                           Managed lending growth
                                             Q-o-Q Evolution of Margin Components (in bps)                                                                                  with higher weight in
                                                                                                                                                                            lucrative products and
                       +32             -48                                                                                                                                  rational pricing
                                                       +17 -1        -54
                     Loans                              Other Inc.
      467                          Securities Securities Items                 -7                                       407              -30                  397
                                     CPI      exc. CPI             Deposits Other Exp.
                                                                                                                                                  +20                     Squeeze in Adj. NIM was limited
                                                                              Items                                                Provisions FX&Trading                  due to relief in general
                                                                                                                                                                          provisions




     4Q 11                                                                                                             1Q 12                                  1Q 12
      NIM                                                                                                               NIM                                  Adj NIM

Source: BRSA Consolidated Financials
Adjustments to NIM: Net Interest Income/ Average IEA adjusted by FX gain/loss, provision for loans and securities, and net trading income/loss                                                                         15
Investor Relations / IFRS Earnings Presentation 3M12



 Healthy Fees & Commissions income supported by strong customer penetration
 and cross-sell
 Ordinary Banking Income1 Generation
 Net fees and comm.                      Garanti              Peers                                                                                 • Leader in interbank money transfer
 market share %                                                                                                                                          18% market share vs. the peer’s average ~10%
25%
                                                                                                                                                    • Highest payment systems commissions per volume
20%                                                                                                                                                       1.6% vs the peer’s average 1.3%5
                                                                           6.3
                                                  4.1
15%                                                      4.8                                                                                        • #1 in bancassurrance
                                                           5.1
10%
                                                                                                                                                    • Strong presence in brokerage
                                                 3.9                                                                                                      ~6% market share
5%                                 2.7                                            Ordinary
                                                                                  banking income
                                                                                  (TL Billion)
0%
      -                2,000                 4,000                 6,000                 8,000

 Net Fees & Commissions Breakdown 3,4                                                                                                                                                         Net Fees & Commissions TL Million

                                                                                                                                                                                                                   10%
 3M11                                            Cash Loans                                 3M12                                                                                                                                             Effect of accounting
                                                   18.6%                                                                                        Cash Loans                                                                                   methodology change
                                                                                                                                                  21.0%                                                                                      on loan orig. fees &
                                                                                                                                                                                                                                             decreased cap on
Payment                                                                                                                                                                                                                                      fund management
Systems                                             Non Cash                              Payment                                                                                                                    (3%)
                                                                                          Systems
                                                                                                                                                          Non Cash                                          560                    2
 31.4%                                               Loans                                                                                                 Loans                                                             541             Net fees & Comm.
                                                      8.8%                                 39.4%
                                                                                                                                                            5.6%
                                                    Money                                                                                                                                                  3M11              3M12
                                                                                                                                                   Money
                                                   Transfer
                                                                                                                                                  Transfer
                                                     7.7%                                                                                                                                            Money transfer4                   14%
  Other                                                                                                                                             8.3%
                                              Insurance
                                                                                                                                            Insurance
  14.9%                                         6.8%
                                       Brokerage                                                                                               5.0%                                                  Cash Loans4                       19%
                             Asset Mgt                                                                            Other
                                         4.6%                                                                                    Asset Mgt Brokerage
                               7.4%                                                                               15.2%                                                                              Payment Systems4                  32%
                                                                                                                                   1.7%      3.9%

  1 Defined as; net interest income adjusted with provisions for loans and securities, net FX and trading gains + net fees and commissions. Based on bank-only financials for fair comparison as of 2011
  2 3M12 cash loan origination fees are accounted for on an accrual basis per methodolgy change                                                                                                                                                             16
  3 Breakdown is on a comparable basis to same period last year
  4 Bank-only MIS data 5 Peer average as of 2011
Investor Relations / IFRS Earnings Presentation 3M12



Differentiated business model leading to consistent delivery of outstanding
results
 (TL Million)                                                                                      1Q 11                  1Q 12 % Change
      (+)      NII- excl. inc on CPIs & RR                                                           980                1,001          2%
      (+)      Net fees and commissions                                                              560                    541        -3%
      (-)      Provisions before collections                                                        -212                  -114        -46%                                     OPEX/Avg. Assets
                                                                                                                                              Double-digit growth
       =       CORE BANKING REVENUES                                                             1,328                 1,428           8%     in Net Fees &
      (+)      Income on RR                                                                               0                     1     n.m.
                                                                                                                                              Commissions sustained
                                                                                                                                              on a comparable basis*
                                                                                                                                                                                          2.4%
      (+)      Income on CPI linkers                                                                 163                    488       200%
      (+)      Trading & FX gains                                                                    255                      74      -71%
      (+)      Collections                                                                           205                      50      -76%                                     Fees/OPEX
      (+)      Other income -before one-offs                                                         159                    142       -11%    Increase in OPEX
      (-)      OPEX                                                                                 -858                  -960        12%
                                                                                                                                              mainly stemming
                                                                                                                                              from:
                                                                                                                                                                               64%           on adjusted basis*
      (-)      Taxation and other provisions                                                        -284                  -253        -11%
                                                                                                                                               ~50 average new
                                                                                                                                                                                vs.   56% on reported basis
      (+)      One-offs (post -tax)                                                                   -47                       0     n.m.      branch openings
      (+)      -NPL sale                                                                                43                      0     n.m.      y-o-y
                                                                                                                                               Double-digit                   Cost/Income
      (-)      -Free provisions                                                                        -90                      0     n.m.      inflation readings
       =       NET INCOME                                                                                                                       y-o-y
               Equity holders of the Bank
                                                                                                    921
                                                                                                      918
                                                                                                                           971
                                                                                                                             961
                                                                                                                                       5%
                                                                                                                                        5%                                              40.4%
               Minority Interest                                                                        2                      9       n.m.




* Adjusted with the effect of decreased cap on fund management fees and accounting methodology change on cash loan origination fees                                                                              17
Investor Relations / IFRS Earnings Presentation 3M12




Appendix
Investor Relations / IFRS Earnings Presentation 3M12



 Balance Sheet - Summary



(TL million)                                                                                  Mar-11    Dec-11                 Mar-12             YTD Change
ASSETS
Cash &Banks                                                                                    14,124    18,663                 16,068                    -14%
Securities*                                                                                    36,353    36,361                 40,189                     11%
Loans to Customers                                                                             76,768    92,654                 93,113                      0%
Tangible Assets                                                                                 1,571     1,711                  1,633                      -5%
Other                                                                                           7,526    12,012                 12,457                      4%
TOTAL ASSETS                                                                                  136,343   161,401                163,460                      1%


LIABILITIES & SHE
Deposits from Customers                                                                        78,793    90,139                 88,995                      -1%
Deposits from Banks                                                                             2,602     3,097                  3,611                     17%
Repo Obligations                                                                                7,604    11,738                 13,173                     12%
Bonds Payable                                                                                    828      3,742                  3,751                      0%
Funds Borrowed                                                                                 22,090    25,448                 24,993                      -2%
Other                                                                                           7,795     9,087                  9,512                      5%
SHE                                                                                            16,632    18,150                 19,424                      7%
TOTAL LIABILITIES & SHE                                                                       136,343   161,401                163,460                      1%




 * Securities = Financial assets at fair value through profit or loss+Investment securities                                                                   19
Investor Relations / IFRS Earnings Presentation 3M12



Long-term strategy of investing in CPI linkers as a hedge for expected reversal in
market indicators
 Drivers of the Yields on CPI Linkers1 (% average per annum)                                          Interest Income3 & Yields on TL Securities (TL billion)
                                                                                          28.4%



                                                                    21.8%                     21.7%
                                                                                                                                                           15.4%

                                                                                  16.2%                                                                                13.5%
                                                                       15.1%                          TL Sec. Yield1
                                                                                                          incl. CPIs
                                                                                                                                    11.5%

                                                    9.3%                              9.7%
                                                                                                                           9.4%              9.8%
   7.1%6.9%6.7%6.6%6.6%                                                        7.8%
                                                                                                      TL Sec. Yield1
                                                                                                          excl. CPIs                            9.7%                   10.0%
                                                                                                                          9.0%      9.4%                  9.7%
                                                           3.0%
                                            0.7%                                                                                                              (10%)
                                                                                                                                                       1,169
             Real Rate                           Inflation Impact                     Yield                                                                        1,053
                                                                                                                                                        503
                                                                                                                                  806
             1Q 11               2Q 11               3Q 11             4Q 11      1Q 12                                  670                  687                     565

                                                                                                                                   452
                                                                                                            Income        508                465
                                                                                                          excl. CPIs                                    666
                                                                                                                                                                      488
                                                                                                                                   354
                                                                                                         CPI   effect2    163                222

                                                                                                                         1Q 11    2Q 11     3Q 11      4Q 11       1Q12




1 Based on bank-only MIS data
2 Per valuation method based on actual monthly inflation readings                                                                                                                 20
3 Based on BRSA consolidated financials
Investor Relations / IFRS Earnings Presentation 3M12



Details of select items in funding base


                  1Q 11:
Bonds issued
                  • TL 1 billion bond with 1 year maturity, at a cost of 7.68%

                  2Q 11:
                  • TL 750 million bond with 6M maturity, at a cost of 8.41%
                  • TL 750 million bond with 6M maturity, at a cost of 8.54%
                  • US$ 500 million Eurobond with 10 year maturity, fixed coupon 6.25%
                  • US$ 300 million Eurobond with 5 year maturity, floating 3M LIBOR + 2.5%

                  4Q 11:
                  • TL 750 million bond with 6M maturity, at a cost of 8.10% (Roll-over)
                  • TL 750 million bond with 6M maturity, at a cost of 10.09% (Roll-over)

                  1Q 12:
                  • TL 350 million bond with 92 days maturity, at a cost of 10.54% (Roll-over)
                  • TL 650 million bond with 176 days maturity, at a cost of 10.69% (Roll-over)


Funds borrowed    2Q 11:
                  • Secured € 1 billion 1 year syndicated loan, comprising two separate tranches in the amount of € 782.5 million and US$
                    304.5 million. The all-in cost has been realized as EURIBOR+1.1% and LIBOR+1.1%, respectively.
                  • Borrowed € 50 million and US$ 225 million with 5 year maturity under Diversified Payment Rights securitization
                    program

                  4Q 11:
                  • Secured US$ 1 billion 1 year syndicated loan, comprising two separate tranches in the amount of US$ 233.6 million
                    and
                  • €576.2 million. The all-in cost has been realized as LIBOR+1% and EURIBOR+1%, respectively.



                                                                                                                                             21
Investor Relations / IFRS Earnings Presentation 3M12



Disclaimer Statement


Türkiye Garanti Bankasi A.Ş. (the “TGB”) has prepared this presentation document (the “Document”) thereto for the sole purposes of providing information
which include forward looking projections and statements relating to the TGB (the “Information”). No representation or warranty is made by TGB for the
accuracy or completeness of the Information contained herein. The Information is subject to change without any notice. Neither the Document nor the
Information can construe any investment advise, or an offer to buy or sell TGB shares. This Document and/or the Information cannot be copied, disclosed or
distributed to any person other than the person to whom the Document and/or Information delivered or sent by TGB or who required a copy of the same from
the TGB. TGB expressly disclaims any and all liability for any statements including any forward looking projections and statements, expressed, implied,
contained herein, or for any omissions from Information or any other written or oral communication transmitted or made available.
Investor Relations / IFRS Earnings Presentation 3M12




Investor Relations
Levent Nispetiye Mah. Aytar Cad. No:2
Beşiktaş 34340 Istanbul – Turkey
Email investorrelations@garanti.com.tr
Tel +90 (212) 318 2352
Fax +90 (212) 216 5902
Internet www.garantibank.com

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IFRS Earnings Presentation, March 31, 2012

  • 1. March 31, 2012 IFRS Earnings Presentation
  • 2. Investor Relations / IFRS Earnings Presentation 3M12 1Q 2012 Macro Highlights Improving liquidity • Mixed messages from the US and the Eurozone economic indicators and risk appetite • Weak import demand from all three major regions in the global economy followed by doubts about the strength • Uncertainty around further easing by FED and ECB gained ground and sustainability of • Commodity prices are on the rise -- Gold was up by 7% & oil by ~20%. growth • Y-o-Y GDP growth rate in 4Q11 fell to 5.2% from 8.4% in 3Q11 -- An encouraging rebalancing is occurring within GDP o In 4Q11, highest positive contribution from foreign demand since 2Q09 Economy heading for a o Private consumption & investments decelerated significantly in 4Q11 soft landing • Current account deficit ended the year at a decelerated level at US$ 77.2bn & improved financing quality • Annual CPI at the end of 1Q12 was 10.43% -- Even though core inflation started to come down, energy prices keep the headline CPI high • The policy interest rate was unchanged at 5.75% and the upper band of interest rate corridor was lowered from 12.5% to 11.5% o Interest rate corridor has been actively used since the end of 2011 o Average CBT funding rate surged in CBT’s effort to fight the inflationary pressures due to currency pass through o Taking the liquidity projections into account, the ranges for weekly and monthly Turkish lira funding were revised. Additionally, fraction of TL required reserves that can be held in gold were increased from 10% to 20%. This action alone released TL 6.1bn of reserves and increased banks’ liquidity • During 1Q12, TL appreciated by 1.6% and 1.5% against USD and Euro, respectively while benchmark bond yield was at 9.4% on a monthly average at the end of 1Q12 • Liquidity conversion ratio of issued bonds was reduced from 100% to 50% upon BRSA’s amendment in February • Effective as of January 1st, 2012, liquid fund management fee cap was decreased to 1.10% from 2.73% 2
  • 3. Investor Relations / IFRS Earnings Presentation 3M12 1Q 2012 Highlights Customer-oriented, liquid, low-risk and well-capitalized balance sheet Balance sheet Maintained focus on profitable growth – selective lending continues on high margin products strength: TL lending growth 3.2% q-o-q, at a slower pace vs. sector distinguishing • Healthy market share gains in high margin retail products with no pricing competition feature of Garanti... (Mortgage: 1.2% q-o-q vs. sector’s 0.8%; GPL: 4.2% q-o-q vs. sector’s 3.6%)1 • Intentional market share loss in TL commercial lending to maintain rational pricing and defend margins FX lending growth 3.4% q-o-q, driven by commercial lending FRN heavy securities book remain as a hedge -- FRN in total slightly down to 56% in 1Q 12 vs. 58% at YE 11, due to redemptions replaced with favorable fixed rate TL securities Asset quality remained intact • Slight pick-up in NPL ratio (1Q 12: 2.4%) -- as expected, across the board, at a lower pace vs. sector • Collections -- still strong, however at a normalizing pace Solid funding mix -- Actively managed and diversified • Deposit heavy funding remains with emphasis on sustainable and lower cost mass deposits • Opportunistic utilization of repos & money market funding to support margins • Sustained high demand deposit levels -- demand deposits / total deposits: 20% • Loans to Deposits @ 101%, LTD:79% when mortgages, project finance & invesment loans (mat.>4 years) are excluded Strong capitalization bolstered by high internal capital generation capacity: CAR1: 16%, Leverage:7x ...leads to consistent Strong profitability backed by well-defended margins, sustainable income sources & efficiently managed costs ROAE: 21%; ROAA: 2.4% delivery of strong Margins holding-up well -- almost flattish when quarterly fluctuating CPI book is excluded results • Ongoing positive effect of timely and proactive loan re-pricing on loan yields • Managed lending growth with higher weight in lucrative products and rational pricing Net fees and commissions -- Sustained double digit growth momentum on a comparable basis via highly diversified fee sources Commitment to strict cost discipline - single digit growth in real terms • Opex/ Avg assets: 2.4% in 3M12 vs. 2.5% in 3M11 • Fees/OPEX: 64% on adjusted basis2 vs. 56% on reported basis • Investment in distribution network continued (avg branch additions: ~50 y-o-y) 1 Based on BRSA Consolidated financials 2 Adjusted with the effect of decreased cap on fund management fees and accounting methodology change for cash loan origination fees 3
  • 4. Investor Relations / IFRS Earnings Presentation 3M12 Strategically and actively managed balance sheet leading to strong levels of core banking revenues & ROAE of 21% +5% q-o-q Quarterly net income (TL million) Improving Core Other Banking Revenues Inc. on income Inc. on Coll’n RRR 142 5% 5% 971 1,428 CPI-linkers 1 50 (TL million) 921 922 Net 488 960 ROAE: 21% Fees&Comm. 114 Trading 74 ROAA: 2.4% 1Q12 Net income NII-exc. inc. 541 Prov.exc. on CPI-linkers collections Net Sustained high & RR OPEX 253 Income profitability Other Provisions & Tax 1Q11 4Q11 1Q12 1001 971 • Ongoing positive effect of timely loan-repricing Other income limited the pressure of increasing funding costs Inc. on Inc. on Coll’n 119 CPI-linkers RRR 105 4 • Robust & growing fee base (TL million) 1,364 despite negative effects of decreased cap on fund Net 666 1,177 management fees & accounting methodology Fees&Comm. Trading change on cash loan origination fees 184 4Q11 Net income NII-exc. inc. 88 on CPI-linkers 500 Prov.exc. • Although lower, still strong contribution from & RR collections Net OPEX 248 CPI-linkers Income Other • Normalizing collections, as expected Provisions & Tax 1,047 922 4
  • 5. Investor Relations / IFRS Earnings Presentation 3M12 Customer-oriented asset mix -- Loans/Assets back to pre-crisis levels Total Assets (TL/USD billion) Composition of Assets Growth-1Q12 1Q12 Other Tangible Cash 7.6% Assets 1.0% 1% Equivalents In line with economic 20% 3.4% slowdown, moderating lending 161.4 163.5 Securities2 Loans to growth 24.6% customers 57.0% Loans 0.5% 136.3 Securities 2 10.5% Loans to 96.3 banks 6.4% 88.9 81.2 Loans/Assets 2011 Other Tangible 57.0% Cash 7.5% Assets Equivalents 1.1% vs. 57.4% at YE 11 2.1% Securities2 Loans to 36.0 38.9 38.2 22.5% customers 57.4% Liquidity Ratio1 1Q 11 1Q 11 TL FC (USD) 2011 2011 2012 1Q12 Total Assets (TL) Loans to banks 33% 9.4% 1 (Cash and Balances wıith CB + Loans and Advances to banks+Trading securities + AFS)/Total Assets 5 2 Securities = Financial assets at fair value through profit or loss+Investment securities
  • 6. Investor Relations / IFRS Earnings Presentation 3M12 FRN heavy securities book continues to serve as a hedge -- redemptions replaced with favourable fixed rate TL securities Total Securities1 (TL billion) TL Securities1 (TL billion) Securities1/Assets 11% 13% 40.2 25% 39.6 36.4 37.4 36.4 13% 18% 32.6 34.8 15% 17% 15% 30.8 31.0 30.7 3% 6% (8%) 11% 1% 5% (6%) 13% up from 23% at YE 11 85% 87% CPI: CPI: CPI: CPI: 83% 82% CPI: 85% 30% 32% 30% 29% 32% FRNs: FRNs: FRNs: FRNs: FRNs: 36% 36% 30% 30% 29% 1Q 11 2Q 11 3Q 11 2011 1Q12 FRN mix2 in total 1Q 11 2Q 11 3Q 11 2011 1Q12 TL FC Total Securities1 Composition FC Securities1 (USD Billion) (16%) 56% from 58% at YE 11 Financial 4.0 3.9 assets at fair Available for 3.6 value through Sale 3.0 3.0 profit or loss 90.8% 1.6% (3%) (22%) 10% 1% Held To Maturity 7.6% FRNs: FRNs: FRNs: FRNs: FRNs: 42% 32% 29% 31% 30% 1Q 11 2Q 11 3Q 11 2011 1Q12 1 Securities = Financial assets at fair value through profit or loss+Investment securities 2 Based on bank-only MIS data 6 Note: Fixed / Floating breakdown of securities portfolio is based on bank-only MIS data
  • 7. Investor Relations / IFRS Earnings Presentation 3M12 Moderating loan growth in line with economic slow down -- Retail lending remains as the growth driver Total Loan1 Growth & Loans by LOB2 (TL million) TL Loan Growth3: Bank-only - Q-o-Q 0.5% 21% 90.0 3% 92.7 93.1 1.7% vs. Sector’s 4.1% 82.4  Mainly driven by lucrative 18.2% 16.3% Total 76.8 18.5% retail loans 18.4%  Refraining from pricing Corporate 20.1% competition in commercial lending to defend margins 39.5% 39.4% 39.0% 38.0% market share: 11.0% in 1Q 12 Commercial 37.7% vs. 11.3% at YE 11 11.8% 12.8% 12.8% SME 12.6% 13.1% FC Loan Growth3: Bank-only - Q-o-Q and US$ 11.6% 11.9% 12.2% based 11.9% Credit Cards Consumer 11.5% 18.0% 18.4% 18.1% 18.5% 19.3% 1.8% vs. Sector’s 2.2%  Healthy growth without sacrifying loan yields 1Q 11 1H 11 9M 11 2011 1Q12 TL (% in total) 51% 52% 52% 52% 53% market share: 18.4% in 1Q 12 FC (% in total) 49% 48% 48% 48% 47% vs. 18.5% at YE 11 US$/TL 1.530 1.600 1.820 1.865 1.760 1 Cash Loans 2 Based on bank-only MIS data 7 3 Based on bank-only financials for fair comparison with the sector. Sector data is based on BRSA weekly data for commercial banks
  • 8. Investor Relations / IFRS Earnings Presentation 3M12 Sustained upward trend in loan yields -- positive result of selective growth strategy and timely re-pricing TL Loans (TL billion) Interest Income on loans (quarterly – TL billion) 26% 2,164 49.8 2,070 46.6 48.2 1,906 39.5 42.7 1,554 1,635 3% 4% 9% 11.63% Total Yield1 8% 16.05% TL Yield1 10.72% 15.17% 14.75% 9.93% 9.92% 10.26% 14.47% 14.33% 1Q 11 2Q 11 3Q 11 2011 1Q12 1Q 11 2Q 11 3Q 11 2011 1Q12 FC Loans (US$ billion) 1% 24.6 Ongoing positive effect of 24.4 24.8 23.9 23.8 timely loan re-pricing & selective 2% (4%) 3% growth in high-yielding loans (0%) 1 bolstered the yields 5.55% FC Yield 4.75% 5.12% 4.50% 4.51% 1Q 11 2Q 11 3Q 11 2011 1Q12 1 Based on bank-only MIS data and calculated using daily averages 8
  • 9. Investor Relations / IFRS Earnings Presentation 3M12 Selective growth focus -- Healthy market share gains in high-margin retail loans Retail Loans1 (TL billion) Mortgage (TL billion) GPL & Mortgage 23% 40.2 41.2 10% Market Share 36.6 38.6 9.7 10.0 10.2 10.3 (qoq) 33.6 11.0 11.4 9.4 0.6 0.6 , 10.9 0.6 0.6 10.5 0.6 9.5 4% 3% 3% 2% 1% +10 bps in GPL 9% 6% 4% 24.1 26.1 27.7 29.2 29.8 8.8 9.1 9.4 9.6 9.7 +12 bps in Mortgage 1Q 11 2Q 11 3Q 11 2011 1Q 12 1Q 11 2Q 11 3Q 11 2011 1Q 12 Consumer Loans Commercial Installment Loans Auto Loan (TL billion) General Purpose Loan5 (TL billion) Market Shares2,3 QtD Mar 12 Rank4 23% 2.8 31% 18.0 16.7 17.3 Mortgage 13.4% #1 15.4 13.8 8.3 8.7 8.3 Auto 15.0% #3 2.6 2.8 2.8 7.9 2.5 7.1 2.3 General 1.7 1.7 4% 4% 10.8% #2 1.6 1.6 12% 8% Purpose5 1.5 7% 1% 8.3 8.9 9.3 3% 6.6 7.5 10% 1.0 1.1 1.1 Retail1 12.9% #2 0.8 0.9 1Q 11 2Q 11 3Q 11 2011 1Q 12 1Q 11 2Q 11 3Q 11 2011 1Q 12 Note: Garanti figures are based on BRSA consolidated financials; Sector figures are based on bank-only BRSA weekly data, commercial banks only 1 Including consumer, commercial installment, overdraft accounts, credit cards and other 4 As of 2011 among private banks 9 2 Including consumer and commercial installment loans 5 Including other loans and overdrafts 3 Sector figures are based on bank-only BRSA weekly data, commercial banks only
  • 10. Investor Relations / IFRS Earnings Presentation 3M12 Strength in card business – a good contributor to sustainable revenues Issuing Volume (TL billion) Acquiring Volume (TL billion) #1 in card business 20% 14.7 17% 15.1 Per Debit Card Spending 12.3 13.0 ~2.5x the sector ... with the ultimate aim of creating cashless society Per Card Spending (TL, Mar 122) 6,750 6,183 1Q11 1Q12 1Q11 1Q12 Garanti Sector No. of Credit Cards (thousand) Credit Card Balances (TL billion) Market Shares 717 24% QTD ∆ Mar 12 Rank 262 10.0 10.1 8,806 9.4 Acquiring -115 bps 18.8% #2 8.1 9.0 8,544 8,089 Issuing -56 bps 18.4% #1 6% 1% 5% # of 10% +24bps 16.9% #1 Credit Cards POS1 +75 bps 18.3% #1 1Q11 2011 1Q12 1Q 11 2Q 11 3Q 11 2011 1Q 12 ATM -4 bps 10.0% #3 1 Including shared POS 2 Annualized 10 Note: All figures are bank-only except for Credit Card Balances
  • 11. Investor Relations / IFRS Earnings Presentation 3M12 Asset quality remained intact… NPL Ratio1 Garanti 2.7% 2.5% 2.3% 2.3% 2.4% (IFRS) 4.4% Nominal NPLs 3.9% 3.7% 3.7% 3.3% 2.9% 3.8% Slight deteoriation -- 3% 2.7% 2.6% 2.7% 2.9% 2.6% 2.4% 2.5%  as expected 2.4% 2.1% 1.9% 1.8% 1.8% 1.9%  across the board  at a lower pace than sector 1Q 11 2Q 11 3Q 11 2011 1Q12 Garanti Sector Garanti excld.NPL sales & write-offs* Sector w/ no NPL sales & write-offs* * Adjusted with write-offs in 2008,2009,2010 and 2011. 2010 and 2011 sector NPL sales & write-offs total: TL ~2.7 bn and ~TL 1.9 bn, respectively. Garanti sold NPLs in 1Q 11 amounting to TL 484mn, of which TL 200mn relates to the NPL portfolio with 100% coverage and the rest being from previously written-off NPLs. Gross income booked amounts TL 54mn. NPL Categorisation1 Retail Banking Credit Cards Business Banking (Consumer & SME Personal) (Including SME Business) 22% of total loans 12% of total loans 66% of total loans 7.7% 2.4% 2.0% 3.0% 7.0% 2.7% 2.4% 2.1% 1.9% 1.9% 6.3% 2.5% 2.5% 2.1% 5.7% 5.8% 1.8% 6.9% 1.6% 6.3% 5.8% 1.6% 1.6% 5.7% 5.8% 1.4% 1.2% 1.2% 1.2% 1.3% 1Q11 2Q11 3Q11 2011 1Q12 1Q11 2Q11 3Q11 2011 1Q12 1Q11 2Q11 3Q11 2011 1Q12 Garanti Sector 1 NPL ratio and NPL categorisation for Garanti and sector figures are per BRSA bank-only data for fair comparison. Source: BRSA, TBA & CBT 11
  • 12. Investor Relations / IFRS Earnings Presentation 3M12 Solid funding mix – well diversified and actively managed Composition of Liabilities Total Deposits (TL billion) Other 5.7% 5.6% 5.8% 12.2% 11.2% 11.9% 14% (1%) SHE 12.6% 93.2 92.6 Demand Deposits 11.7% 11.2% 88.6 81.4 84.5 IBL: 48% 49% 49% 49% IBL: IBL: 49% FC 71% 70% 70% 45.4% (2%)2 (5%)2 5% 2 Time Deposits 48.0% 45.2% 2% 2 2% 0% TL 5% 6% Bonds Issued 0.6% 2.3% 2.3% 51% 52% 51% 51% 51% Repos 5.6% 7.3% 8.1% Funds Borrowed 16.2% 15.8% 15.3% 1Q 11 2Q 11 3Q 11 2011 1Q 12 1Q 11 2011 1Q12 Loans / 94% 98% 102% 99% 101% Deposits Cost of Deposits1 (Quarterly Averages) 8.8% 8.8% 9.1% 10.5% Loans/Deposits 8.7% 8.4% 8.2% 8.8% • Opportunistic and timely 7.7% utilization of alternative 101% 9.0% 7.8% 7.8% 7.8% 7.7% funding sources to support 7.4% 7.4% 6.6% 7.0% margins 3.1% 3.5% 2.6% 2.9% 3.1% 2.1% 2.6% 2.1% 2.6% 2.3% 2.4% 2.6% or 79% when • Deposit costs rising as expected, however at a 2.1% 2.1% 2.4% 1.8% 2.1% 1.8% mortgages, project finance contained manner due to 1Q 10 2Q 10 3Q 10 2010 1Q 11 2Q 11 3Q 11 2011 1Q 12 & investment loans focus on lower cost mass TL Time TL Blended (mat.>4yrs) are excluded deposits FC Time FC Blended 1 Based on bank-only MIS data 2 Growth in USD terms 12
  • 13. Investor Relations / IFRS Earnings Presentation 3M12 Robust deposit base with further emphasis placed on mass deposits and sustained high weight of demand deposits Deposits by LOB1 (Excluding bank deposits) Demand Deposits (TL billion) 15% 20.3 Corporate 13.7% 16.8 18.9 0.8 18.3 16.4% 16.3% 16.0 0.5 0.5 0.5 0.6 19.5 17.8 18.4 16.2 21.4% 15.5 Commercial 20.9% 23.6% 16.4% SME 16.0% 1Q 11 2Q 11 3Q 11 2011 1Q 12 15.4% Bank Deposits Customer Deposits Demand Deposits3 / Customer Demand Consumer 44.6% 46.8% 48.5% Total Deposits Deposits2 19% vs. sector’s 16% Solid presence in demand deposits maintained Sizeable demand deposit Market share: 14.5% 1Q11 2011 1Q12 level maintained 1 Based on bank-only MIS data 13 2 Sector data is based on BRSA weekly data for commercial banks only 3 Based on bank-only financials for fair comparision with the sector. Demand Deposits/ Total Deposits as per IFRS figures is 20%.
  • 14. Investor Relations / IFRS Earnings Presentation 3M12 High internal capital generation capability bolsters strong capitalization ratios CAR1 Free Funds TL Billion (Free funds=Free Equity + Demand Deposits) Free Funds/IEAs 29.3 26.6 19% Free Equity w/o reserve 20.3 18.3 15.8% 15.7% Demand Deposits growth: TIER I TIER I 8% q-o-q 14.1% 14.7% Increasing free equity and sizeable demand deposits continued to support free funds Recommended 12% 16.1 17.4 Free Equity including Required Reserve Requirements 8% 2011 1Q12 Leverage Ratio -7.2 -9.1 Reserve Requirements 7x 2011 1Q12 2011 1Q12 1 Based on BRSA Consolidated financials Free Equity = SHE - ( Net NPL+ Investment in Associates and Subsidiaries + Tangible and Intangible Assets+ AHR+ Reserve Requirements) 14
  • 15. Investor Relations / IFRS Earnings Presentation 3M12 Margins held up well, despite the negative quarterly fluctuation of the CPI book and the duration mismatch Quarterly NIM (Net Interest Income / Average IEAs) NIM Adjusted NIM 4.7% 4.1% 4.1% 4.2% 3.8% 4.0% 3.7% 3.4% 3.4% Quarterly NIM: 2.7% (60bps) (26bps) ~Flattish when volatility from CPI linkers are excluded  Ongoing positive effect of 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 timely and proactive loan re- pricing on loan yields  Managed lending growth Q-o-Q Evolution of Margin Components (in bps) with higher weight in lucrative products and +32 -48 rational pricing +17 -1 -54 Loans Other Inc. 467 Securities Securities Items -7 407 -30 397 CPI exc. CPI Deposits Other Exp. +20 Squeeze in Adj. NIM was limited Items Provisions FX&Trading due to relief in general provisions 4Q 11 1Q 12 1Q 12 NIM NIM Adj NIM Source: BRSA Consolidated Financials Adjustments to NIM: Net Interest Income/ Average IEA adjusted by FX gain/loss, provision for loans and securities, and net trading income/loss 15
  • 16. Investor Relations / IFRS Earnings Presentation 3M12 Healthy Fees & Commissions income supported by strong customer penetration and cross-sell Ordinary Banking Income1 Generation Net fees and comm. Garanti Peers • Leader in interbank money transfer market share % 18% market share vs. the peer’s average ~10% 25% • Highest payment systems commissions per volume 20% 1.6% vs the peer’s average 1.3%5 6.3 4.1 15% 4.8 • #1 in bancassurrance 5.1 10% • Strong presence in brokerage 3.9 ~6% market share 5% 2.7 Ordinary banking income (TL Billion) 0% - 2,000 4,000 6,000 8,000 Net Fees & Commissions Breakdown 3,4 Net Fees & Commissions TL Million 10% 3M11 Cash Loans 3M12 Effect of accounting 18.6% Cash Loans methodology change 21.0% on loan orig. fees & decreased cap on Payment fund management Systems Non Cash Payment (3%) Systems Non Cash 560 2 31.4% Loans Loans 541 Net fees & Comm. 8.8% 39.4% 5.6% Money 3M11 3M12 Money Transfer Transfer 7.7% Money transfer4 14% Other 8.3% Insurance Insurance 14.9% 6.8% Brokerage 5.0% Cash Loans4 19% Asset Mgt Other 4.6% Asset Mgt Brokerage 7.4% 15.2% Payment Systems4 32% 1.7% 3.9% 1 Defined as; net interest income adjusted with provisions for loans and securities, net FX and trading gains + net fees and commissions. Based on bank-only financials for fair comparison as of 2011 2 3M12 cash loan origination fees are accounted for on an accrual basis per methodolgy change 16 3 Breakdown is on a comparable basis to same period last year 4 Bank-only MIS data 5 Peer average as of 2011
  • 17. Investor Relations / IFRS Earnings Presentation 3M12 Differentiated business model leading to consistent delivery of outstanding results (TL Million) 1Q 11 1Q 12 % Change (+) NII- excl. inc on CPIs & RR 980 1,001 2% (+) Net fees and commissions 560 541 -3% (-) Provisions before collections -212 -114 -46% OPEX/Avg. Assets Double-digit growth = CORE BANKING REVENUES 1,328 1,428 8% in Net Fees & (+) Income on RR 0 1 n.m. Commissions sustained on a comparable basis* 2.4% (+) Income on CPI linkers 163 488 200% (+) Trading & FX gains 255 74 -71% (+) Collections 205 50 -76% Fees/OPEX (+) Other income -before one-offs 159 142 -11% Increase in OPEX (-) OPEX -858 -960 12% mainly stemming from: 64% on adjusted basis* (-) Taxation and other provisions -284 -253 -11%  ~50 average new vs. 56% on reported basis (+) One-offs (post -tax) -47 0 n.m. branch openings (+) -NPL sale 43 0 n.m. y-o-y  Double-digit Cost/Income (-) -Free provisions -90 0 n.m. inflation readings = NET INCOME y-o-y Equity holders of the Bank 921 918 971 961 5% 5% 40.4% Minority Interest 2 9 n.m. * Adjusted with the effect of decreased cap on fund management fees and accounting methodology change on cash loan origination fees 17
  • 18. Investor Relations / IFRS Earnings Presentation 3M12 Appendix
  • 19. Investor Relations / IFRS Earnings Presentation 3M12 Balance Sheet - Summary (TL million) Mar-11 Dec-11 Mar-12 YTD Change ASSETS Cash &Banks 14,124 18,663 16,068 -14% Securities* 36,353 36,361 40,189 11% Loans to Customers 76,768 92,654 93,113 0% Tangible Assets 1,571 1,711 1,633 -5% Other 7,526 12,012 12,457 4% TOTAL ASSETS 136,343 161,401 163,460 1% LIABILITIES & SHE Deposits from Customers 78,793 90,139 88,995 -1% Deposits from Banks 2,602 3,097 3,611 17% Repo Obligations 7,604 11,738 13,173 12% Bonds Payable 828 3,742 3,751 0% Funds Borrowed 22,090 25,448 24,993 -2% Other 7,795 9,087 9,512 5% SHE 16,632 18,150 19,424 7% TOTAL LIABILITIES & SHE 136,343 161,401 163,460 1% * Securities = Financial assets at fair value through profit or loss+Investment securities 19
  • 20. Investor Relations / IFRS Earnings Presentation 3M12 Long-term strategy of investing in CPI linkers as a hedge for expected reversal in market indicators Drivers of the Yields on CPI Linkers1 (% average per annum) Interest Income3 & Yields on TL Securities (TL billion) 28.4% 21.8% 21.7% 15.4% 16.2% 13.5% 15.1% TL Sec. Yield1 incl. CPIs 11.5% 9.3% 9.7% 9.4% 9.8% 7.1%6.9%6.7%6.6%6.6% 7.8% TL Sec. Yield1 excl. CPIs 9.7% 10.0% 9.0% 9.4% 9.7% 3.0% 0.7% (10%) 1,169 Real Rate Inflation Impact Yield 1,053 503 806 1Q 11 2Q 11 3Q 11 4Q 11 1Q 12 670 687 565 452 Income 508 465 excl. CPIs 666 488 354 CPI effect2 163 222 1Q 11 2Q 11 3Q 11 4Q 11 1Q12 1 Based on bank-only MIS data 2 Per valuation method based on actual monthly inflation readings 20 3 Based on BRSA consolidated financials
  • 21. Investor Relations / IFRS Earnings Presentation 3M12 Details of select items in funding base 1Q 11: Bonds issued • TL 1 billion bond with 1 year maturity, at a cost of 7.68% 2Q 11: • TL 750 million bond with 6M maturity, at a cost of 8.41% • TL 750 million bond with 6M maturity, at a cost of 8.54% • US$ 500 million Eurobond with 10 year maturity, fixed coupon 6.25% • US$ 300 million Eurobond with 5 year maturity, floating 3M LIBOR + 2.5% 4Q 11: • TL 750 million bond with 6M maturity, at a cost of 8.10% (Roll-over) • TL 750 million bond with 6M maturity, at a cost of 10.09% (Roll-over) 1Q 12: • TL 350 million bond with 92 days maturity, at a cost of 10.54% (Roll-over) • TL 650 million bond with 176 days maturity, at a cost of 10.69% (Roll-over) Funds borrowed 2Q 11: • Secured € 1 billion 1 year syndicated loan, comprising two separate tranches in the amount of € 782.5 million and US$ 304.5 million. The all-in cost has been realized as EURIBOR+1.1% and LIBOR+1.1%, respectively. • Borrowed € 50 million and US$ 225 million with 5 year maturity under Diversified Payment Rights securitization program 4Q 11: • Secured US$ 1 billion 1 year syndicated loan, comprising two separate tranches in the amount of US$ 233.6 million and • €576.2 million. The all-in cost has been realized as LIBOR+1% and EURIBOR+1%, respectively. 21
  • 22. Investor Relations / IFRS Earnings Presentation 3M12 Disclaimer Statement Türkiye Garanti Bankasi A.Ş. (the “TGB”) has prepared this presentation document (the “Document”) thereto for the sole purposes of providing information which include forward looking projections and statements relating to the TGB (the “Information”). No representation or warranty is made by TGB for the accuracy or completeness of the Information contained herein. The Information is subject to change without any notice. Neither the Document nor the Information can construe any investment advise, or an offer to buy or sell TGB shares. This Document and/or the Information cannot be copied, disclosed or distributed to any person other than the person to whom the Document and/or Information delivered or sent by TGB or who required a copy of the same from the TGB. TGB expressly disclaims any and all liability for any statements including any forward looking projections and statements, expressed, implied, contained herein, or for any omissions from Information or any other written or oral communication transmitted or made available.
  • 23. Investor Relations / IFRS Earnings Presentation 3M12 Investor Relations Levent Nispetiye Mah. Aytar Cad. No:2 Beşiktaş 34340 Istanbul – Turkey Email investorrelations@garanti.com.tr Tel +90 (212) 318 2352 Fax +90 (212) 216 5902 Internet www.garantibank.com