Evaluate the cultural competence of the healthcare organization presented in the Integrated Safety-Net Health Care System case study using a population health approach. Please also read the supplemental Interpreting Services Program document to ensure that you have all of the information about the Montefiore Medical Center you will need to address the critical elements. Specifically the following critical elements must be addressed: I. Patient engagement activities and communication strategies a) Critique the organization’s translation and interpretation services that may be available to non-English-speaking patients. In other words, does the organization provide such services? How many different languages are supported? How might the organization communicate with a speaker of a language that is not supported? Be sure to provide evidence that supports your claims. b) Analyze the extent to which educational resources and materials are available in languages other than English. Be sure to provide specific examples. c) Assess organizational staff training on patient engagement and communications for its potential to foster cultural competence. Be sure to provide evidence to support your claims. d) Identify gaps or deficiencies that may exist in the organization’s patient engagement and communications strategies, and provide evidence to support your claims. If you feel there are none, be sure to explain your reasoning. ...

1. Evaluate the cultural competence of the healthcare organization
presented in the Integrated Safety-Net Health Care System case
study using a population health approach. Please also read the
supplemental Interpreting Services Program document to ensure
that you have all of the information about the Montefiore
Medical Center you will need to address the critical elements.
Specifically the following critical elements must be addressed:
I. Patient engagement activities and communication strategies
a) Critique the organization’s translation and interpretation
services that may be available to non-English-speaking patients.
In other words, does
the organization provide such services? How many different
languages are supported? How might the organization
communicate with a speaker
of a language that is not supported? Be sure to provide evidence
that supports your claims.
b) Analyze the extent to which educational resources and
materials are available in languages other than English. Be sure
to provide specific
examples.
c) Assess organizational staff training on patient engagement
and communications for its potential to foster cultural
competence. Be sure to provide
evidence to support your claims.
d) Identify gaps or deficiencies that may exist in the

2. organization’s patient engagement and communications
strategies, and provide evidence to
support your claims. If you feel there are none, be sure to
explain your reasoning.