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Pre-trip Training
We want your trip to be
healthy and happy
www.fullercenter.org/global-builders
1. Understanding your trip
How it all fits together
Starters: Guidebooks
• Every participant receives a
country-specific Guidebook
when they register or from
your Team Leader. READ IT! It
includes:
– Project background
– Area information
– R&R activities
– Emergency contacts
– Packing list
– FAQ’s
– Insurance benefit guide
– And a lot more…
What is the Fuller Center?
• Incredible founders: Millard and Linda Fuller
(www.fullercenter.org/history)
• A young organization with old history. Millard and Linda also started and
led:
–Partnership Housing (1969-1976)
–Habitat for Humanity (1976-2005)
• Based on a simple, powerful idea: that humanity needs partnership with
one another and with God.
– Not a handout – each family pays it forward through a no-profit, no-interest
loan
– Grassroots structure – each project is called a Covenant Partner and is
locally-led. Each Covenant Partner shares the same principles and asks to
partner. The Fuller Center only goes where it is invited.
• At work in 60 U.S. cities and 15 countries.
•Has helped over 2,000 volunteers travel the world.
That’s great. But how does it really work?
Volunteers
Volunteers carry this work. It rides on our shoulders.
It’s not carried by government. Or corporations. Or a large
staff.
It’s people. Like you and I.
All of our Covenant Partner host sites rely heavily on
volunteer leadership, and many of them are entirely
volunteer-run.
You’ve given a lot – but so have they.
So remember to be kind and appreciative to your hosts.
They, too, may be volunteering today.
Partnership
Partnership.
It’s a profound word.
It denotes equality.
It gives an image of two people working
together as equals, facing the world as a team.
It’s how the Fuller Center operates.
What’s the goal?
Our vision
At least decent homes for all.
Peace between peoples.
A healthy community for every child.
Why send teams?
To help provide better homes. That’s obvious.
More subtle: To give you a chance to
experience and serve.
Get a small taste of how others live.
Do something that matters.
Participate in the Kingdom of God.
The Kingdom of God?
“Poor” people living in stick houses with dirt floors.
“Rich” people who have never even met any of those who live like
that.
Does that sound heavenly to you?
We act to close that gap.
That takes real people.
In living color.
Flesh to flesh.
Sweating and playing together.
What’s all this God-stuff?
We’re a Christian organization.
Unashamed.
Moving on faith.
That’s who we are.
But anyone can help.
Volunteers of any religion or no religion.
All given equal chance to receive housing help.
And we won’t pressure you or try to make you feel
bad.
Because that’s how we think God wants us to treat others.
What difference does a house make?
Health
Goodbye leaking roofs and dirt floors.
Hello improved sanitation and indoor air quality.
It’s true preventative care: no wonder the kids get
sick 44% less often.
Education
Healthier kids focus better.
A safe place of stability to do homework.
The kids get degrees their parents only dreamed of.
What difference does a house make?
Economics
An affordable home means more $$ for everything
else.
The partnership process opens minds and doors.
We’ve seen entrepreneurial self-employment rates
triple!
Self-worth
Pursuing happiness.
Fulfilling dreams.
Discovering that others think their lives have value.
What difference does a house make?
Strengthens families
No more multi-family overcrowding.
Eases the financial stress that is the #1 cause of family
disagreements.
The home becomes a garden in which they grow
together.
Strengthens communities
Healthy families are the building blocks of a healthy
community.
Home ownership means they care, because they are
there to stay.
All benefit.
What difference does a house make?
Remember this:
A home is the foundation stone upon which
human development occurs!
How does my trip help?
1. Show the love.
You’re giving of yourself – your time, effort and attention.
Demonstrating that you care.
Because some things you just can’t do from afar.
2. $$$.
Your trip fee supports the work financially.
Every dollar counts.
It’s one of the best ways we help.
How does my trip help?
3. Construction.
You help get homes built.
That’s important.
We don’t do make-work.
4. Jobs.
Think of all those construction workers, drivers, cooks, and
lodging hosts.
Then add in all those in the supply chain of the locally-
purchased building materials.
Huge ripple effect.
How does my trip help?
(Hint: It also helps you!)
5. The meaning of life.
85% of our volunteers report greater life meaning.
It’s doing something that matters – and getting hooked.
Now that’s priceless.
6. Learning.
We learn so much on these trips.
Read up on the country and on global poverty while you’re
motivated.
Ask questions!
7. Encourages local initiative.
It’s theirs, not ours.
We support them, don’t undercut.
This is all-too-rare for mission trips.
8. Long-term benefits to both you and them.
The impact of a home lasts decades.
Let your trip inspire real changes in your personal habits and
choices.
Keep the relationship alive – become a Country Champion
monthly donor.
We let their smiles be our sales pitch.
How does my trip help?
(Hint: It can help for a long time!)
Final note…Expectations
We come to serve those in need…
…and discover they have just what we’ve been needing
We come to help…
…and discover that they are helping us learn so much
We come to help “those people”
…and find ourselves learning each others’ names and
becoming friends
We come to share the love of God
…and find them sharing it right back
We come to change the world
…and find ourselves being changed.
2. Be prepared
More than just a motto
for Boy Scouts
Risks
By and large, international travel - especially with
an organization like The Fuller Center for Housing
- is safe, rewarding, and fun. Still, it does come
with risks that have the potential to threaten
health and safety.
Before letting fear win, though, remember that
not only is a risk-free life probably not worth
living, but it’s also impossible! Living your life
without leaving your home may be the greatest
risk of all – the risk of missing out on life.
Which is more dangerous?
It’s hard for us to comprehend risks.
Which is more dangerous, flying to a week spent in a developing
country or driving 1,000 miles to a weeklong camp or conference in
the United States? It’s hard to say. To be sure, there are greater health
and safety risks in a developing country, but consider the safety risks
of the travel.
By some estimates, it is 190 times more likely to die by auto accident
than on an airline. Here’s a visual:
0
50
100
150
200
Automobiles Commercial airline
Risk of death 190x greater per mile
traveled in an Automobile than Plane
Source (based on
NTSB statistics)
Causes of unnatural American
deaths abroad, 2012 (non-military)
Source: U.S. State Department
Vehicle Accident -
All
Homicide
Suicide
Other accident
Drowning
Air accident
Maritime Accident
Drug-related Terrorist action Disaster
Causes of unnatural American
deaths abroad, 2012 (non-military)
Less than a quarter from
violent crime. This is what
most of us worry about.
Three-quarters are from
accidents and self-
inflicted injuries.
Vehicle
Accident -
All
Homicide
Suicide
Other
accident
Drowning
Air
accidentMaritime
Accident
Drug-
related
Terrorist
action
Disaster
Source: U.S. State Department
How we can help…and how we can’t
The keys to managing risk are (1) to decide which of life’s risks
are worth taking and (2) learning how to minimize the ones you
decide to take.
That’s where this course comes in. It covers tips for preparation as
well as for during your trip so that you can increase the likelihood
of having a totally healthy and happy experience.
We can’t tell you which risks in life are worth taking. That’s
something you need to decide based on your values and
current life situation.
What we can do is to try to help you learn how to minimize
the inherent risks of international travel.
Comparing causes of American
deaths (2011 / 2012)
Sources: U.S. State Department, NHTSA, CDC
33,561
833
38,285
53,667
0
10,000
20,000
30,000
40,000
50,000
U.S. Automobile deaths All reported American
unnatural deaths
abroad (non-military)
Suicide (in the U.S.) Flu and Pneumonia (in
the U.S.)
A perspective on risk
Most likely risks
• Traveler’s diarrhea from food and water
• Heat-stroke and dehydration
• Delayed or lost luggage from the airline
• Flight delays
• Alcohol-related incidents
• Inclement weather (hurricanes, flooding,
earthquakes)
• Mosquito-borne illness
• Non-violent crime like theft by pick-pockets or
of luggage
Most serious risks
• Vehicle accidents
• Armed robbery
• Kidnapping
• Murder
• Terrorism
• Lodging break-in
• Serious illnesses, particularly if you have not
followed the vaccination recommendations
Why we’re telling you all this
• This training can help you stay safe on your
trip
– but only if you take it to heart and put it into
practice during your trip.
• We want you to know that no matter how you
prepare the threat of travel injury or illness is
real
– but that all of life has risks
Solutions
1. Prevention
– Always the best possible solution
– Prevention is within your control
– Good prevention lowers the risk of incident
significantly, although risk always remains
– Good prevention prepares you for how to deal with a
crisis, should one occur
2. Dealing with crisis
– Know your resources
– Remain calm, and think through your plan
Prevention overview
• Medical insurance
• At the airport
• Clean water
• Safe food
• Heat and dehydration
• Insect-borne diseases
• Vaccinations
• Rabies
• Vehicle accidents
• Worksite
• Situational awareness
• Avoid attention
• Give wisely
• Careful who you trust
• Leave behind valuables
• Duplicate documents
• At the lodging
• Social media
• Resources and warnings
• Tips for women
• Learn
• Other preparation tips
Prevention: Medical Insurance
• Most U.S. health insurance policies do not cover
international expenses!
• You should have a plan that includes
– Medical expenses
– 24-hour Assist services
– Medical referral and case monitoring
• The good news is that we already purchase this insurance
for you…so you’re off to a good start!*
– Your team leader will receive your insurance card about two
weeks before the trip.
– The coverage includes other things like loss of checked
baggage, but does not include stolen items, trip cancellation,
etc. Feel free to purchase supplemental insurance.
*See the Guidebook for the full benefit guide, and request the Certificate of Insurance for full details. The Fuller Center does not
make any representations regarding coverage provided through Seven Corners.
Prevention: Clean Water
• Most Global Builders do not get sick, but some do
– The more carefully you follow the advice given here,
the less likely you are to get sick.
• Only drink water provided by your Fuller Center
hosts OR bottled water with the seal unbroken
– Do not trust the bags of water sold on streets
– Only use the clean water for brushing your teeth
• Avoid ice in your drink, as it may have been made
from unpurified water
Prevention: At the airport
• Do not leave with anyone other than your scheduled host
– Expect lots of offers for taxi rides – just say “no thanks.”
• If someone asks you, “Who are you looking for?” just ignore them.
– They may falsely tell you that they know him/her and was sent by
him/her.
• Know the name of the person meeting you at the airport or the
other pre-arranged signal your team has made.
– If you’re unsure, verify their identity by asking them, “What’s your
name?”
• Most airports have people looking to help you with your bag in
exchange for a tip. We recommend just handling your own bag.
– If someone does help you, a tip is expected. Carry a dollar for that
purpose in your pocket rather than your wallet
– Don’t become separated from your bag – keep it in your sight and near
you.
Prevention: Safe food
• Just because the local people eat it does not mean it will not get you sick
– Their bodies are accustomed to pathogens that ours are not, and vice versa.
• Don’t order medium-rare: Never eat undercooked meat, fish, or shellfish
when traveling. With less refrigeration, fully cooking meat becomes even
more important.
• For fresh produce remember the slogan “Boil it, cook it, peel it, or forget
it.”
– Avoid raw carrots, strawberries, grapes, and anything else that has not been
boiled, cooked, or peeled!
– Be very careful with salads, which may have been washed with contaminated
water
• Avoid food sold by street vendors.
• The hotter in temperature your food is when it is served, the less likely it
will get you sick. (You can let it cool before eating it, of course.)
• Just finished touching the hand of every child in the village? Wash your
hands before eating.
• The country hosts will prepare food for you and can advise you on places
to eat that are unlikely to get you sick.
Prevention: Heat and Dehydration
• Drink water!
• Drink more water!
– And make sure your teammates are as well.
– Some teams assign “water boys” or “water women” to remind
everyone throughout the day
– Drinking water even after you leave the worksite throughout the
evening is vital to replenishing your body’s fluids.
• Wear your Fuller Center hat to protect your face from the
sun
• Wear sunscreen! Don’t forget to re-apply.
• It’s ok to take a break in the shade if you need it. Your body
may not be used to the heat, humidity, and level of physical
exertion.
– Use your break to talk to the neighbors or play with the kids.
Our mission is larger than just completing the house!
Prevention: Insect-borne diseases
• Insects like mosquitoes and ticks can be more than uncomfortable, they
spread dangerous diseases like Dengue fever, Chikungunya, Zika and
Malaria.
• Mosquitoes are especially prevalent around dawn and dusk and in places
with nearby stagnant water, but the mosquito that spreads Zika is most
prevalent during the day time.
• Be sure to pack long-sleeved pants and shirts, even if you are going to a
warm climate, and wear them when needed
• Socks and closed-toes shoes protect your feet
• Many places provide mosquito nets. Don’t be afraid to use them.
– Sleeping totally within a light sheet can help as a lesser substitute if needed.
– You may bring your own mosquito net with you if you’d like.
• Wear mosquito-repellent on any exposed skin as well as sprayed on any
thin clothing.
– Buy repellents that are water-resistant so they stay on through sweating
– Like sunscreen, don’t forget to re-apply
– Recommended products are those that contain 20-40% DEET (higher than 40%
is not better and can cause irritation) , Picaridin >20%, or IR3535
Prevention overview
• Medical insurance
• At the airport
• Clean water
• Safe food
• Heat and dehydration
• Insect-borne diseases
• Vaccinations
• Rabies
• Vehicle accidents
• Worksite
• Situational awareness
• Avoid attention
• Give wisely
• Careful who you trust
• Leave behind valuables
• Duplicate documents
• At the lodging
• Social media
• Resources and warnings
• Tips for women
• Learn
• Other preparation tips
Prevention: Vaccinations
• We recommend that you follow the up-to-date
vaccination advice given by the Centers for
Disease Control (“CDC”) or your local physician
who is knowledgeable about traveler’s health.
– CDC website: http://wwwnc.cdc.gov/travel
– Don’t neglect the malaria pills if they recommend it!
– Find a local travel health clinic here:
http://www.mdtravelhealth.com/travel_health_clinic
• Tetanus vaccines are good for 5-10 years
– Tetanus is a bacteria found in soil, dust, manure, nails
and other metal that can be deadly.
Prevention: Rabies
• It is transmitted by animal bites
• Just because a place has dogs or animals you
think of as pets does not mean they should be
petted.
– Bats, such as from spelunking, are a lesser-known, but
common way of getting rabies.
• Rabies must be treated; it is almost always fatal if
left untreated.
• A vaccine is available, but it is usually only
recommended for those at high risk and does not
eliminate the need for treatment after a bite.
Prevention: Vehicle accidents
• Roadways are more chaotic in developing countries
than at home – to some degree you just have to live
with it
• Wear your seatbelt if you have one
• Don’t carry anything in your lap that would injure you
in case of an accident or sudden stop
• It is not uncommon for a driver to try to impress his
“important, wealthy” international passengers. If your
driver is aggressively passing others, don’t be afraid to
say several times things like:
– “It’s ok, we are not in a hurry”
– “Please slow down”
– “I am not feeling well. Let’s just take it slow.”
Prevention: Worksite
• If you do not know how to use a tool or perform a task,
stop and ask.
• Wear safety equipment like gloves and safety goggles
– It never hurts to bring simple items like these with you
from home
• Always wear sturdy closed-toed shoes on worksites
• Only go on ladders or roofs if you are comfortable with
it
• Keep the worksite clean
• Use special care with power saws and power tools
• If you see a safety concern, say or do something about
it right away. Be proactive.
Prevention: Situational awareness
• Situational awareness is the single biggest safety piece
of advice given by safety professionals.
• Be alert and observant.
– You are not in the comforts of home. Remove distractions
like iPods/earbuds.
– Keep your eyes watching what is happening around you,
even when you are with a group.
• Avoid traveling alone, especially after dark
• When traveling with bags, keep them where you can
see them
– Keep purses and bags strapped over your shoulder so they
cannot simply be grabbed
– Never leave a valuable, like a laptop, unattended, even for
a moment
Prevention: Situational awareness
• Notify your team leader and country host if you see
something that makes you suspicious or uneasy
• Avoid crowds, demonstrations and protests
• Beware of common maneuvers intended to distract
you while another picks your pocket or takes your bag
– Someone “accidentally” bumps into you
– A spilled drink or dropped item
– A choreographed dispute between others
• Remember that you are subject to all local laws,
regardless of whether they match the laws of your
home country.
Awareness Test
Go ahead, go to the next slide and
play the video for a fun
Awareness Test
Prevention overview
• Medical insurance
• At the airport
• Clean water
• Safe food
• Heat and dehydration
• Insect-borne diseases
• Vaccinations
• Rabies
• Vehicle accidents
• Worksite
• Situational awareness
• Avoid attention
• Give wisely
• Careful who you trust
• Leave behind valuables
• Duplicate documents
• At the lodging
• Social media
• Resources and warnings
• Tips for women
• Learn
• Other preparation tips
Prevention: Avoid Attention
• Be smart with cash
– Think through how much to carry / leave behind.
– Do not flash your cash. Carry a few small bills in your pocket to give
tips or buy a bottle of water without needing to pull out your wallet.
– Reduce the number of credit/debit cards. Do you need more than 1-2
on your trip?
• Separate your credit cards and your cash into different places/pockets. If one
gets stolen, you may still have the other.
– Carry your wallet or purse in your front pocket, not back pocket.
• Leave expensive-looking jewelry and other signs of wealth at home
• Dress modestly by THEIR standards of modesty, not your own
– When in doubt, wear something else. Most cultures where we work
are more modest than ours. We’re here to serve and learn, not to
attract attention.
• Don’t wear a camera around your neck unless you trust the area,
and be thoughtful and respectful when you take pictures.
• Radiate confidence
Prevention: Give wisely
• Handing out cash or stuff can create jealousy between families, highlights
power and wealth differences, encourages begging, and hurts the local
economy. Don’t do it!
– Sometimes the negative impact is immediate, but more often it’s long after
you leave…impacting the experience and safety of future teams.
– Especially please do not hand out cash.
• Handouts also undercut the message of partnership that our program
leaders work hard to instill.
– Handouts teach that life is improved through begging and receiving, not from
working to achieve a goal.
• Better ways to give include:
– Bringing or purchasing tools for the project
– Giving financially to the Fuller Center in support of that project
– Giving items to the Fuller Center host for giving to the community quietly
when your team is gone
– Giving items of non-monetary value, such as photos or cards
– Giving items that the whole community can use, such as a soccer or volley
ball.
– Purchasing your gifts locally within the country to support the local economy
Prevention: Careful who you trust
• Be friendly, but cautious in what information about
yourself you disclose
– this includes on the plane
– Don’t leave your name easily visible on your luggage tag
• Except for those you know and Fuller Center hosts,
keep your travel plans confidential
– never tell a stranger that you are traveling alone
• Talk to someone you trust, like the Fuller Center host,
before obtaining cabs or other transportation
• Tourist destinations and public transportation are
places of high theft including pick pocketing
Prevention: Leave behind valuables
• As a general rule, don’t bring anything of
monetary value that you could not afford to
lose.
• Bring low-cost clothes that you won’t mind
getting dirty.
• Leave those pricey electronics at home – take
it as a chance to disconnect and focus on the
real world around you.
Prevention: Duplicate documents
• If something gets lost, stolen, or soaking wet, be sure you
have extra copies of your:
– Passport
– Travel medical insurance
– Itinerary
– Driver’s license or other ID
– Back of your credit cards (phone number to report lost/stolen
card)
– Contact information for those you would contact in an emergency,
especially as found in the Guidebook provided by the Fuller Center
• Consider emailing copies to yourself ahead of time so that
you can always retrieve it…but carry things on paper, too --
don’t rely on having instant web access.
• Leave copies of these items at home with someone you trust
Prevention: At the lodging
• Test your locks
– Shut and lock your doors when you are in, especially
at night. Do not leave the door open “for a breeze.”
• Don’t leave your valuables visible or on a table
where they could be easily snatched
• Do not invite those you meet into the place
where your team is staying (your official Fuller
Center country hosts are OK, of course)
• Identify fire escape routes
Prevention overview
• Medical insurance
• At the airport
• Clean water
• Safe food
• Heat and dehydration
• Insect-borne diseases
• Vaccinations
• Rabies
• Vehicle accidents
• Worksite
• Situational awareness
• Avoid attention
• Give wisely
• Careful who you trust
• Leave behind valuables
• Duplicate documents
• At the lodging
• Social media
• Resources and warnings
• Tips for women
• Learn
• Other preparation tips
Prevention: Social media
• Don’t…
– Assume that local people will not see what you post – do not be overly
trusting of your privacy settings.
– Criticize the country or those whom you meet there
– Ever post a picture showing you breaking a law
– Share your personal information including where you’re staying or
your itinerary
– Add the locals as Facebook friends. This often becomes a channel for
them to ask you for money later on.
• Do…
– Share pictures or brief updates that show your excitement to your
family and friends.
– Follow the Fuller Center pages and like and comment on our posts
• www.facebook.com/fullercenter
• www.facebook.com/globalbuilders
– send us pictures afterward that can be shared
Prevention: Resources and warnings
• The Centers for Disease Control provides excellent country-specific
information regarding traveler’s health. Use it:
http://wwwnc.cdc.gov/travel
• The U.S. State Department has a number of resources of which you
should take advantage before traveling
– A traveler’s checklist as found here:
http://travel.state.gov/content/passports/english/go/checklist.html
– Travel advisories and warnings as found here:
http://travel.state.gov/content/passports/english/alertswarnings.html
– A Smart Traveler Enrollment Program (STEP) that informs the U.S.
embassy of your presence in the country and improves any
communications with them.
• We already enroll you in this one!
• Note for non-Americans: They have told us that in an emergency they would
care for our groups together, including any non-U.S. citizens who are part of
the team. However, non-U.S. citizens and groups entirely from outside of the
U.S. may wish to register with their own embassy as well.
• The Fuller Center provides this training, your Guidebook, and a list
of resources at: www.fullercenter.org/global-builders/prepare
Prevention: Tips for women
• As at home, female travelers are more likely to
receive unwanted attention
– Dressing modestly in keeping with the local
expectations helps.
• As a guest, it is best to follow the local cultural
norms and social protocols
– For example, while no one should explore an area
alone, in some places your host may also insist
that groups of women going out have a man in the
group. They are merely looking out for your safety.
Prevention: Learn
• Understanding as much as possible about the country
and the culture will always help you. Good resources
include:
– Your Fuller Center Guidebook
– The CIA Factbook (it’s public and not as scary as it sounds)
• But still, we don’t recommend you printing off anything that says
“CIA” and carrying it around with you
• https://www.cia.gov/library/publications/the-world-factbook/
– Find a book(s) about your host country at your local library
or on Amazon.com
– Just Google “History of (country name)” and see what you
can learn
• Beyond safety, this helps you get the most out of your trip!
Other preparation tips
• Many cell phone carriers require activation before they work
internationally. If you hope to use your phone, call your carrier
prior to your trip.
• Team Leaders should carry a small first aid kid. Ask your team
leader if you can help bring anything to add to it.
• Bring enough of your prescriptions to last a little beyond the end
of your trip, in case you find yourself delayed in the country for
any reason. It’s a short trip: bring any OTC medications with you
as well.
• Alert your credit card company to your travels.
• Avoid contact with live chickens and poultry farms in Asia where
Avian flu is present.
• Always pack a little toilet paper and anti-diarrheal!
Final tips: Visa and entry
• Some countries require advance Visas (entry permits) while
others simply let you purchase the visa upon arrival or do not
require one at all.
– Your trip Guidebook has information about Visa
requirements for your country
– An easy way to determine if you need a visa is to check on
www.travisa.com, which is a company that can also help you
obtain a visa if needed.
– If a visa is required, our volunteers typically apply for a
“Tourist” visa.
– Carry the name and/or address of the place where you will
be staying. Many entry documents require this information.
– In countries where you do not apply for a visa in advance,
some places have entry fees, usually in the range of $10-20.
Be sure to be carrying at least this much cash as you enter.
You made it!
Prevention overview
• Medical insurance
• At the airport
• Clean water
• Safe food
• Heat and dehydration
• Insect-borne diseases
• Vaccinations
• Rabies
• Vehicle accidents
• Worksite
• Situational awareness
• Avoid attention
• Give wisely
• Careful who you trust
• Leave behind valuables
• Duplicate documents
• At the lodging
• Social media
• Resources and warnings
• Tips for women
• Learn
• Other preparation tips
Now, onto dealing with crises…
Dealing with Crisis: Overview
• Every situation is different. We discuss a few
general ones in the slides that follow.
• We have put together a Crisis Manual for
dealing with crises that you may want to read
through and print to bring with you.
– It is here:
https://www.dropbox.com/s/f4b1elk34ovlk17/Crisis%20Manual.pdf?dl=0
Dealing with Crisis: Know your resources
In case of emergency, you have several layers of support:
• Local medical and police
• Country hosts
• Seven Corners Insurance
• Embassy or consulate
• Fuller Center Headquarters
• Fellow team members
• Hotel facility
• Contact information for these places is usually found in the
Guidebook we provide to you.
Dealing with crisis: Health
• Evaluate the situation. Most just require anti-diarrheal pills
or time in the shade drinking water.
– Some travelers carry Cipro (Ciprofloxacin) for use as an
antibiotic. In the U.S. Cipro requires a prescription that most
doctors will give in advance of a trip.
– Diarrhea drains your water, so be sure to drink plenty of fluids
and get electrolytes (bananas, crackers, juices).
– If the symptoms persist, medical assistance may be required.
• A more serious injury may require a trip to local medical
care. Your country host will know nearby medical facilities;
you may also contact our insurance Seven Corners.
– Our insurance includes emergency medical
evacuation/repatriation, but only as a last resort. Care starts
local and proceeds to regional health care facilities before a
return flight to the U.S. would be deemed medically necessary.
Dealing with crisis: Weather
• Developing nations are more susceptible to
natural disasters and less capable of responding
to them
• In most cases, the best strategy is to “shelter in
place,” since you have your best resources there
– Public areas can grow chaotic
– You may need to delay your return home. Airlines are
usually understanding in such situations.
– The Fuller Center is structured as a long-term
development organization, not one equipped for
immediate disaster relief.
• During an earthquake, get outside where nothing
can fall on you.
Dealing with crisis: Robbery
• In general, go along with what the perpetrator
demands
• Your stuff can be replaced; you can’t.
– In most cases they want your stuff and would
prefer not to hurt you.
– Always be willing to give your stuff. Don’t start a
fight.
• Be polite, quiet, and calm – do not escalate.
Dealing with crisis: Abduction,
Kidnapping, Terrorism
• We have never had an incident of this type
• Know the policies of your government. The U.S. will not pay
a ransom
• Humanize yourself; develop rapport over time
• Remain inconspicuous; avoid direct eye contact
• Beware of discussing contentious issues to which they may
see you as connected (politics, religion, ethnicity, etc.)
• Eat the food they provide; avoid alcohol
• Avoid using threatening language or movements
• Attempt to escape only if you are certain to succeed
• Try to develop a personal routine to keep your body
physically, mentally, and emotionally healthy.
• It goes without saying, but pray.
Source: U.S. State Department
Did we scare you? Didn’t mean to. Remember this:
Comparing causes of American
deaths (2011 / 2012)
Sources: U.S. State Department, NHTSA, CDC
33,561
833
38,285
53,667
0
10,000
20,000
30,000
40,000
50,000
U.S. Automobile deaths All reported American
unnatural deaths
abroad (non-military)
Suicide (in the U.S.) Flu and Pneumonia (in
the U.S.)
A perspective on risk
And remember this!
This is why you go…
3. Follow-up
Don’t stop now.
Final tips: Follow-up
• After your trip, if you have information that
would be helpful to add to the Guidebook or to
this orientation, please tell us!
– This work rides on the shoulders of volunteers. We
need you!
• Your trip leader should give you an evaluation.
The leader can collect them, or feel free to send it
to us directly.
Email: globalbuilders@fullercenter.org
Phone: (229) 924 - 2900
Final tips: Give it long-term impact
• “I feel changed. I don’t want to go home and act
like this never happened.”
• “I don’t want to stop helping this community,
even though I need to leave. I care about my new
friends and want to do more.”
• Most people have feelings like these. But these
goals can be super-hard to fulfill after you get
home!
• So we created a program to help: Country
Champions
Country Champions: The post card
• The team leader brings a very important Country
Champions post card for each person.
• The cards invite you to take two steps
– 1. Give sustainable support to the local work (monthly
giving)
– 2. Write down one personal change you want to
make because of the trip
Front Back
Country Champions: Monthly donor
• The gifts will be used specifically for the work in that
country.
• Monthly gifts provide a sustainable and predictable
way to continue the progress, even when visitors are
not there.
• The opportunity you had to visit this place of need was
rare. Who else would be more likely to help this
community than you?
• Monthly gifts of any amount help, the important thing
is the total number of people participating.
– Start thinking about this even before you leave!
– You will be able to indicate what you want to do on the
post card.
Country Champions: Personal change
• Don’t just feel changed, actually do something differently.
• The post card offers a chance to write down your goal and
tell others (us) what you intend to do – those are two BIG
steps that make it far more likely that you will follow-
through on the change you want to make.
• Examples of personal changes are endless. Some examples
include:
– Volunteering with a local ministry (Fuller Center or otherwise)
– Changing how you spend your time
– Altering your spending habits
– Simplifying your life from your stuff
– Helping immigrant communities in your own backyard
– Taking on new hobbies
Country Champions visual:
How we used to view trips
Country Champions visual:
What we now remember to include
One thing more…
THANK YOU!
It is only because of volunteers like yourself
that we can “build a better world” together.
www.fullercenter.org/global-builders

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Fuller Center Global Builders Pre-trip Training

  • 1. Pre-trip Training We want your trip to be healthy and happy www.fullercenter.org/global-builders
  • 2. 1. Understanding your trip How it all fits together
  • 3. Starters: Guidebooks • Every participant receives a country-specific Guidebook when they register or from your Team Leader. READ IT! It includes: – Project background – Area information – R&R activities – Emergency contacts – Packing list – FAQ’s – Insurance benefit guide – And a lot more…
  • 4. What is the Fuller Center? • Incredible founders: Millard and Linda Fuller (www.fullercenter.org/history) • A young organization with old history. Millard and Linda also started and led: –Partnership Housing (1969-1976) –Habitat for Humanity (1976-2005) • Based on a simple, powerful idea: that humanity needs partnership with one another and with God. – Not a handout – each family pays it forward through a no-profit, no-interest loan – Grassroots structure – each project is called a Covenant Partner and is locally-led. Each Covenant Partner shares the same principles and asks to partner. The Fuller Center only goes where it is invited. • At work in 60 U.S. cities and 15 countries. •Has helped over 2,000 volunteers travel the world. That’s great. But how does it really work?
  • 5. Volunteers Volunteers carry this work. It rides on our shoulders. It’s not carried by government. Or corporations. Or a large staff. It’s people. Like you and I. All of our Covenant Partner host sites rely heavily on volunteer leadership, and many of them are entirely volunteer-run. You’ve given a lot – but so have they. So remember to be kind and appreciative to your hosts. They, too, may be volunteering today.
  • 6. Partnership Partnership. It’s a profound word. It denotes equality. It gives an image of two people working together as equals, facing the world as a team. It’s how the Fuller Center operates.
  • 7. What’s the goal? Our vision At least decent homes for all. Peace between peoples. A healthy community for every child.
  • 8. Why send teams? To help provide better homes. That’s obvious. More subtle: To give you a chance to experience and serve. Get a small taste of how others live. Do something that matters. Participate in the Kingdom of God.
  • 9. The Kingdom of God? “Poor” people living in stick houses with dirt floors. “Rich” people who have never even met any of those who live like that. Does that sound heavenly to you? We act to close that gap. That takes real people. In living color. Flesh to flesh. Sweating and playing together.
  • 10. What’s all this God-stuff? We’re a Christian organization. Unashamed. Moving on faith. That’s who we are. But anyone can help. Volunteers of any religion or no religion. All given equal chance to receive housing help. And we won’t pressure you or try to make you feel bad. Because that’s how we think God wants us to treat others.
  • 11. What difference does a house make? Health Goodbye leaking roofs and dirt floors. Hello improved sanitation and indoor air quality. It’s true preventative care: no wonder the kids get sick 44% less often. Education Healthier kids focus better. A safe place of stability to do homework. The kids get degrees their parents only dreamed of.
  • 12. What difference does a house make? Economics An affordable home means more $$ for everything else. The partnership process opens minds and doors. We’ve seen entrepreneurial self-employment rates triple! Self-worth Pursuing happiness. Fulfilling dreams. Discovering that others think their lives have value.
  • 13. What difference does a house make? Strengthens families No more multi-family overcrowding. Eases the financial stress that is the #1 cause of family disagreements. The home becomes a garden in which they grow together. Strengthens communities Healthy families are the building blocks of a healthy community. Home ownership means they care, because they are there to stay. All benefit.
  • 14. What difference does a house make? Remember this: A home is the foundation stone upon which human development occurs!
  • 15. How does my trip help? 1. Show the love. You’re giving of yourself – your time, effort and attention. Demonstrating that you care. Because some things you just can’t do from afar. 2. $$$. Your trip fee supports the work financially. Every dollar counts. It’s one of the best ways we help.
  • 16. How does my trip help? 3. Construction. You help get homes built. That’s important. We don’t do make-work. 4. Jobs. Think of all those construction workers, drivers, cooks, and lodging hosts. Then add in all those in the supply chain of the locally- purchased building materials. Huge ripple effect.
  • 17. How does my trip help? (Hint: It also helps you!) 5. The meaning of life. 85% of our volunteers report greater life meaning. It’s doing something that matters – and getting hooked. Now that’s priceless. 6. Learning. We learn so much on these trips. Read up on the country and on global poverty while you’re motivated. Ask questions!
  • 18. 7. Encourages local initiative. It’s theirs, not ours. We support them, don’t undercut. This is all-too-rare for mission trips. 8. Long-term benefits to both you and them. The impact of a home lasts decades. Let your trip inspire real changes in your personal habits and choices. Keep the relationship alive – become a Country Champion monthly donor. We let their smiles be our sales pitch. How does my trip help? (Hint: It can help for a long time!)
  • 19. Final note…Expectations We come to serve those in need… …and discover they have just what we’ve been needing We come to help… …and discover that they are helping us learn so much We come to help “those people” …and find ourselves learning each others’ names and becoming friends We come to share the love of God …and find them sharing it right back We come to change the world …and find ourselves being changed.
  • 20. 2. Be prepared More than just a motto for Boy Scouts
  • 21. Risks By and large, international travel - especially with an organization like The Fuller Center for Housing - is safe, rewarding, and fun. Still, it does come with risks that have the potential to threaten health and safety. Before letting fear win, though, remember that not only is a risk-free life probably not worth living, but it’s also impossible! Living your life without leaving your home may be the greatest risk of all – the risk of missing out on life.
  • 22. Which is more dangerous? It’s hard for us to comprehend risks. Which is more dangerous, flying to a week spent in a developing country or driving 1,000 miles to a weeklong camp or conference in the United States? It’s hard to say. To be sure, there are greater health and safety risks in a developing country, but consider the safety risks of the travel. By some estimates, it is 190 times more likely to die by auto accident than on an airline. Here’s a visual: 0 50 100 150 200 Automobiles Commercial airline Risk of death 190x greater per mile traveled in an Automobile than Plane Source (based on NTSB statistics)
  • 23. Causes of unnatural American deaths abroad, 2012 (non-military) Source: U.S. State Department Vehicle Accident - All Homicide Suicide Other accident Drowning Air accident Maritime Accident Drug-related Terrorist action Disaster
  • 24. Causes of unnatural American deaths abroad, 2012 (non-military) Less than a quarter from violent crime. This is what most of us worry about. Three-quarters are from accidents and self- inflicted injuries. Vehicle Accident - All Homicide Suicide Other accident Drowning Air accidentMaritime Accident Drug- related Terrorist action Disaster Source: U.S. State Department
  • 25. How we can help…and how we can’t The keys to managing risk are (1) to decide which of life’s risks are worth taking and (2) learning how to minimize the ones you decide to take. That’s where this course comes in. It covers tips for preparation as well as for during your trip so that you can increase the likelihood of having a totally healthy and happy experience. We can’t tell you which risks in life are worth taking. That’s something you need to decide based on your values and current life situation. What we can do is to try to help you learn how to minimize the inherent risks of international travel.
  • 26. Comparing causes of American deaths (2011 / 2012) Sources: U.S. State Department, NHTSA, CDC 33,561 833 38,285 53,667 0 10,000 20,000 30,000 40,000 50,000 U.S. Automobile deaths All reported American unnatural deaths abroad (non-military) Suicide (in the U.S.) Flu and Pneumonia (in the U.S.) A perspective on risk
  • 27. Most likely risks • Traveler’s diarrhea from food and water • Heat-stroke and dehydration • Delayed or lost luggage from the airline • Flight delays • Alcohol-related incidents • Inclement weather (hurricanes, flooding, earthquakes) • Mosquito-borne illness • Non-violent crime like theft by pick-pockets or of luggage
  • 28. Most serious risks • Vehicle accidents • Armed robbery • Kidnapping • Murder • Terrorism • Lodging break-in • Serious illnesses, particularly if you have not followed the vaccination recommendations
  • 29. Why we’re telling you all this • This training can help you stay safe on your trip – but only if you take it to heart and put it into practice during your trip. • We want you to know that no matter how you prepare the threat of travel injury or illness is real – but that all of life has risks
  • 30. Solutions 1. Prevention – Always the best possible solution – Prevention is within your control – Good prevention lowers the risk of incident significantly, although risk always remains – Good prevention prepares you for how to deal with a crisis, should one occur 2. Dealing with crisis – Know your resources – Remain calm, and think through your plan
  • 31. Prevention overview • Medical insurance • At the airport • Clean water • Safe food • Heat and dehydration • Insect-borne diseases • Vaccinations • Rabies • Vehicle accidents • Worksite • Situational awareness • Avoid attention • Give wisely • Careful who you trust • Leave behind valuables • Duplicate documents • At the lodging • Social media • Resources and warnings • Tips for women • Learn • Other preparation tips
  • 32. Prevention: Medical Insurance • Most U.S. health insurance policies do not cover international expenses! • You should have a plan that includes – Medical expenses – 24-hour Assist services – Medical referral and case monitoring • The good news is that we already purchase this insurance for you…so you’re off to a good start!* – Your team leader will receive your insurance card about two weeks before the trip. – The coverage includes other things like loss of checked baggage, but does not include stolen items, trip cancellation, etc. Feel free to purchase supplemental insurance. *See the Guidebook for the full benefit guide, and request the Certificate of Insurance for full details. The Fuller Center does not make any representations regarding coverage provided through Seven Corners.
  • 33. Prevention: Clean Water • Most Global Builders do not get sick, but some do – The more carefully you follow the advice given here, the less likely you are to get sick. • Only drink water provided by your Fuller Center hosts OR bottled water with the seal unbroken – Do not trust the bags of water sold on streets – Only use the clean water for brushing your teeth • Avoid ice in your drink, as it may have been made from unpurified water
  • 34. Prevention: At the airport • Do not leave with anyone other than your scheduled host – Expect lots of offers for taxi rides – just say “no thanks.” • If someone asks you, “Who are you looking for?” just ignore them. – They may falsely tell you that they know him/her and was sent by him/her. • Know the name of the person meeting you at the airport or the other pre-arranged signal your team has made. – If you’re unsure, verify their identity by asking them, “What’s your name?” • Most airports have people looking to help you with your bag in exchange for a tip. We recommend just handling your own bag. – If someone does help you, a tip is expected. Carry a dollar for that purpose in your pocket rather than your wallet – Don’t become separated from your bag – keep it in your sight and near you.
  • 35. Prevention: Safe food • Just because the local people eat it does not mean it will not get you sick – Their bodies are accustomed to pathogens that ours are not, and vice versa. • Don’t order medium-rare: Never eat undercooked meat, fish, or shellfish when traveling. With less refrigeration, fully cooking meat becomes even more important. • For fresh produce remember the slogan “Boil it, cook it, peel it, or forget it.” – Avoid raw carrots, strawberries, grapes, and anything else that has not been boiled, cooked, or peeled! – Be very careful with salads, which may have been washed with contaminated water • Avoid food sold by street vendors. • The hotter in temperature your food is when it is served, the less likely it will get you sick. (You can let it cool before eating it, of course.) • Just finished touching the hand of every child in the village? Wash your hands before eating. • The country hosts will prepare food for you and can advise you on places to eat that are unlikely to get you sick.
  • 36. Prevention: Heat and Dehydration • Drink water! • Drink more water! – And make sure your teammates are as well. – Some teams assign “water boys” or “water women” to remind everyone throughout the day – Drinking water even after you leave the worksite throughout the evening is vital to replenishing your body’s fluids. • Wear your Fuller Center hat to protect your face from the sun • Wear sunscreen! Don’t forget to re-apply. • It’s ok to take a break in the shade if you need it. Your body may not be used to the heat, humidity, and level of physical exertion. – Use your break to talk to the neighbors or play with the kids. Our mission is larger than just completing the house!
  • 37. Prevention: Insect-borne diseases • Insects like mosquitoes and ticks can be more than uncomfortable, they spread dangerous diseases like Dengue fever, Chikungunya, Zika and Malaria. • Mosquitoes are especially prevalent around dawn and dusk and in places with nearby stagnant water, but the mosquito that spreads Zika is most prevalent during the day time. • Be sure to pack long-sleeved pants and shirts, even if you are going to a warm climate, and wear them when needed • Socks and closed-toes shoes protect your feet • Many places provide mosquito nets. Don’t be afraid to use them. – Sleeping totally within a light sheet can help as a lesser substitute if needed. – You may bring your own mosquito net with you if you’d like. • Wear mosquito-repellent on any exposed skin as well as sprayed on any thin clothing. – Buy repellents that are water-resistant so they stay on through sweating – Like sunscreen, don’t forget to re-apply – Recommended products are those that contain 20-40% DEET (higher than 40% is not better and can cause irritation) , Picaridin >20%, or IR3535
  • 38. Prevention overview • Medical insurance • At the airport • Clean water • Safe food • Heat and dehydration • Insect-borne diseases • Vaccinations • Rabies • Vehicle accidents • Worksite • Situational awareness • Avoid attention • Give wisely • Careful who you trust • Leave behind valuables • Duplicate documents • At the lodging • Social media • Resources and warnings • Tips for women • Learn • Other preparation tips
  • 39. Prevention: Vaccinations • We recommend that you follow the up-to-date vaccination advice given by the Centers for Disease Control (“CDC”) or your local physician who is knowledgeable about traveler’s health. – CDC website: http://wwwnc.cdc.gov/travel – Don’t neglect the malaria pills if they recommend it! – Find a local travel health clinic here: http://www.mdtravelhealth.com/travel_health_clinic • Tetanus vaccines are good for 5-10 years – Tetanus is a bacteria found in soil, dust, manure, nails and other metal that can be deadly.
  • 40. Prevention: Rabies • It is transmitted by animal bites • Just because a place has dogs or animals you think of as pets does not mean they should be petted. – Bats, such as from spelunking, are a lesser-known, but common way of getting rabies. • Rabies must be treated; it is almost always fatal if left untreated. • A vaccine is available, but it is usually only recommended for those at high risk and does not eliminate the need for treatment after a bite.
  • 41. Prevention: Vehicle accidents • Roadways are more chaotic in developing countries than at home – to some degree you just have to live with it • Wear your seatbelt if you have one • Don’t carry anything in your lap that would injure you in case of an accident or sudden stop • It is not uncommon for a driver to try to impress his “important, wealthy” international passengers. If your driver is aggressively passing others, don’t be afraid to say several times things like: – “It’s ok, we are not in a hurry” – “Please slow down” – “I am not feeling well. Let’s just take it slow.”
  • 42. Prevention: Worksite • If you do not know how to use a tool or perform a task, stop and ask. • Wear safety equipment like gloves and safety goggles – It never hurts to bring simple items like these with you from home • Always wear sturdy closed-toed shoes on worksites • Only go on ladders or roofs if you are comfortable with it • Keep the worksite clean • Use special care with power saws and power tools • If you see a safety concern, say or do something about it right away. Be proactive.
  • 43. Prevention: Situational awareness • Situational awareness is the single biggest safety piece of advice given by safety professionals. • Be alert and observant. – You are not in the comforts of home. Remove distractions like iPods/earbuds. – Keep your eyes watching what is happening around you, even when you are with a group. • Avoid traveling alone, especially after dark • When traveling with bags, keep them where you can see them – Keep purses and bags strapped over your shoulder so they cannot simply be grabbed – Never leave a valuable, like a laptop, unattended, even for a moment
  • 44. Prevention: Situational awareness • Notify your team leader and country host if you see something that makes you suspicious or uneasy • Avoid crowds, demonstrations and protests • Beware of common maneuvers intended to distract you while another picks your pocket or takes your bag – Someone “accidentally” bumps into you – A spilled drink or dropped item – A choreographed dispute between others • Remember that you are subject to all local laws, regardless of whether they match the laws of your home country.
  • 45. Awareness Test Go ahead, go to the next slide and play the video for a fun Awareness Test
  • 46. Prevention overview • Medical insurance • At the airport • Clean water • Safe food • Heat and dehydration • Insect-borne diseases • Vaccinations • Rabies • Vehicle accidents • Worksite • Situational awareness • Avoid attention • Give wisely • Careful who you trust • Leave behind valuables • Duplicate documents • At the lodging • Social media • Resources and warnings • Tips for women • Learn • Other preparation tips
  • 47. Prevention: Avoid Attention • Be smart with cash – Think through how much to carry / leave behind. – Do not flash your cash. Carry a few small bills in your pocket to give tips or buy a bottle of water without needing to pull out your wallet. – Reduce the number of credit/debit cards. Do you need more than 1-2 on your trip? • Separate your credit cards and your cash into different places/pockets. If one gets stolen, you may still have the other. – Carry your wallet or purse in your front pocket, not back pocket. • Leave expensive-looking jewelry and other signs of wealth at home • Dress modestly by THEIR standards of modesty, not your own – When in doubt, wear something else. Most cultures where we work are more modest than ours. We’re here to serve and learn, not to attract attention. • Don’t wear a camera around your neck unless you trust the area, and be thoughtful and respectful when you take pictures. • Radiate confidence
  • 48. Prevention: Give wisely • Handing out cash or stuff can create jealousy between families, highlights power and wealth differences, encourages begging, and hurts the local economy. Don’t do it! – Sometimes the negative impact is immediate, but more often it’s long after you leave…impacting the experience and safety of future teams. – Especially please do not hand out cash. • Handouts also undercut the message of partnership that our program leaders work hard to instill. – Handouts teach that life is improved through begging and receiving, not from working to achieve a goal. • Better ways to give include: – Bringing or purchasing tools for the project – Giving financially to the Fuller Center in support of that project – Giving items to the Fuller Center host for giving to the community quietly when your team is gone – Giving items of non-monetary value, such as photos or cards – Giving items that the whole community can use, such as a soccer or volley ball. – Purchasing your gifts locally within the country to support the local economy
  • 49. Prevention: Careful who you trust • Be friendly, but cautious in what information about yourself you disclose – this includes on the plane – Don’t leave your name easily visible on your luggage tag • Except for those you know and Fuller Center hosts, keep your travel plans confidential – never tell a stranger that you are traveling alone • Talk to someone you trust, like the Fuller Center host, before obtaining cabs or other transportation • Tourist destinations and public transportation are places of high theft including pick pocketing
  • 50. Prevention: Leave behind valuables • As a general rule, don’t bring anything of monetary value that you could not afford to lose. • Bring low-cost clothes that you won’t mind getting dirty. • Leave those pricey electronics at home – take it as a chance to disconnect and focus on the real world around you.
  • 51. Prevention: Duplicate documents • If something gets lost, stolen, or soaking wet, be sure you have extra copies of your: – Passport – Travel medical insurance – Itinerary – Driver’s license or other ID – Back of your credit cards (phone number to report lost/stolen card) – Contact information for those you would contact in an emergency, especially as found in the Guidebook provided by the Fuller Center • Consider emailing copies to yourself ahead of time so that you can always retrieve it…but carry things on paper, too -- don’t rely on having instant web access. • Leave copies of these items at home with someone you trust
  • 52. Prevention: At the lodging • Test your locks – Shut and lock your doors when you are in, especially at night. Do not leave the door open “for a breeze.” • Don’t leave your valuables visible or on a table where they could be easily snatched • Do not invite those you meet into the place where your team is staying (your official Fuller Center country hosts are OK, of course) • Identify fire escape routes
  • 53. Prevention overview • Medical insurance • At the airport • Clean water • Safe food • Heat and dehydration • Insect-borne diseases • Vaccinations • Rabies • Vehicle accidents • Worksite • Situational awareness • Avoid attention • Give wisely • Careful who you trust • Leave behind valuables • Duplicate documents • At the lodging • Social media • Resources and warnings • Tips for women • Learn • Other preparation tips
  • 54. Prevention: Social media • Don’t… – Assume that local people will not see what you post – do not be overly trusting of your privacy settings. – Criticize the country or those whom you meet there – Ever post a picture showing you breaking a law – Share your personal information including where you’re staying or your itinerary – Add the locals as Facebook friends. This often becomes a channel for them to ask you for money later on. • Do… – Share pictures or brief updates that show your excitement to your family and friends. – Follow the Fuller Center pages and like and comment on our posts • www.facebook.com/fullercenter • www.facebook.com/globalbuilders – send us pictures afterward that can be shared
  • 55. Prevention: Resources and warnings • The Centers for Disease Control provides excellent country-specific information regarding traveler’s health. Use it: http://wwwnc.cdc.gov/travel • The U.S. State Department has a number of resources of which you should take advantage before traveling – A traveler’s checklist as found here: http://travel.state.gov/content/passports/english/go/checklist.html – Travel advisories and warnings as found here: http://travel.state.gov/content/passports/english/alertswarnings.html – A Smart Traveler Enrollment Program (STEP) that informs the U.S. embassy of your presence in the country and improves any communications with them. • We already enroll you in this one! • Note for non-Americans: They have told us that in an emergency they would care for our groups together, including any non-U.S. citizens who are part of the team. However, non-U.S. citizens and groups entirely from outside of the U.S. may wish to register with their own embassy as well. • The Fuller Center provides this training, your Guidebook, and a list of resources at: www.fullercenter.org/global-builders/prepare
  • 56. Prevention: Tips for women • As at home, female travelers are more likely to receive unwanted attention – Dressing modestly in keeping with the local expectations helps. • As a guest, it is best to follow the local cultural norms and social protocols – For example, while no one should explore an area alone, in some places your host may also insist that groups of women going out have a man in the group. They are merely looking out for your safety.
  • 57. Prevention: Learn • Understanding as much as possible about the country and the culture will always help you. Good resources include: – Your Fuller Center Guidebook – The CIA Factbook (it’s public and not as scary as it sounds) • But still, we don’t recommend you printing off anything that says “CIA” and carrying it around with you • https://www.cia.gov/library/publications/the-world-factbook/ – Find a book(s) about your host country at your local library or on Amazon.com – Just Google “History of (country name)” and see what you can learn • Beyond safety, this helps you get the most out of your trip!
  • 58. Other preparation tips • Many cell phone carriers require activation before they work internationally. If you hope to use your phone, call your carrier prior to your trip. • Team Leaders should carry a small first aid kid. Ask your team leader if you can help bring anything to add to it. • Bring enough of your prescriptions to last a little beyond the end of your trip, in case you find yourself delayed in the country for any reason. It’s a short trip: bring any OTC medications with you as well. • Alert your credit card company to your travels. • Avoid contact with live chickens and poultry farms in Asia where Avian flu is present. • Always pack a little toilet paper and anti-diarrheal!
  • 59. Final tips: Visa and entry • Some countries require advance Visas (entry permits) while others simply let you purchase the visa upon arrival or do not require one at all. – Your trip Guidebook has information about Visa requirements for your country – An easy way to determine if you need a visa is to check on www.travisa.com, which is a company that can also help you obtain a visa if needed. – If a visa is required, our volunteers typically apply for a “Tourist” visa. – Carry the name and/or address of the place where you will be staying. Many entry documents require this information. – In countries where you do not apply for a visa in advance, some places have entry fees, usually in the range of $10-20. Be sure to be carrying at least this much cash as you enter.
  • 60. You made it! Prevention overview • Medical insurance • At the airport • Clean water • Safe food • Heat and dehydration • Insect-borne diseases • Vaccinations • Rabies • Vehicle accidents • Worksite • Situational awareness • Avoid attention • Give wisely • Careful who you trust • Leave behind valuables • Duplicate documents • At the lodging • Social media • Resources and warnings • Tips for women • Learn • Other preparation tips Now, onto dealing with crises…
  • 61. Dealing with Crisis: Overview • Every situation is different. We discuss a few general ones in the slides that follow. • We have put together a Crisis Manual for dealing with crises that you may want to read through and print to bring with you. – It is here: https://www.dropbox.com/s/f4b1elk34ovlk17/Crisis%20Manual.pdf?dl=0
  • 62. Dealing with Crisis: Know your resources In case of emergency, you have several layers of support: • Local medical and police • Country hosts • Seven Corners Insurance • Embassy or consulate • Fuller Center Headquarters • Fellow team members • Hotel facility • Contact information for these places is usually found in the Guidebook we provide to you.
  • 63. Dealing with crisis: Health • Evaluate the situation. Most just require anti-diarrheal pills or time in the shade drinking water. – Some travelers carry Cipro (Ciprofloxacin) for use as an antibiotic. In the U.S. Cipro requires a prescription that most doctors will give in advance of a trip. – Diarrhea drains your water, so be sure to drink plenty of fluids and get electrolytes (bananas, crackers, juices). – If the symptoms persist, medical assistance may be required. • A more serious injury may require a trip to local medical care. Your country host will know nearby medical facilities; you may also contact our insurance Seven Corners. – Our insurance includes emergency medical evacuation/repatriation, but only as a last resort. Care starts local and proceeds to regional health care facilities before a return flight to the U.S. would be deemed medically necessary.
  • 64. Dealing with crisis: Weather • Developing nations are more susceptible to natural disasters and less capable of responding to them • In most cases, the best strategy is to “shelter in place,” since you have your best resources there – Public areas can grow chaotic – You may need to delay your return home. Airlines are usually understanding in such situations. – The Fuller Center is structured as a long-term development organization, not one equipped for immediate disaster relief. • During an earthquake, get outside where nothing can fall on you.
  • 65. Dealing with crisis: Robbery • In general, go along with what the perpetrator demands • Your stuff can be replaced; you can’t. – In most cases they want your stuff and would prefer not to hurt you. – Always be willing to give your stuff. Don’t start a fight. • Be polite, quiet, and calm – do not escalate.
  • 66. Dealing with crisis: Abduction, Kidnapping, Terrorism • We have never had an incident of this type • Know the policies of your government. The U.S. will not pay a ransom • Humanize yourself; develop rapport over time • Remain inconspicuous; avoid direct eye contact • Beware of discussing contentious issues to which they may see you as connected (politics, religion, ethnicity, etc.) • Eat the food they provide; avoid alcohol • Avoid using threatening language or movements • Attempt to escape only if you are certain to succeed • Try to develop a personal routine to keep your body physically, mentally, and emotionally healthy. • It goes without saying, but pray. Source: U.S. State Department
  • 67. Did we scare you? Didn’t mean to. Remember this: Comparing causes of American deaths (2011 / 2012) Sources: U.S. State Department, NHTSA, CDC 33,561 833 38,285 53,667 0 10,000 20,000 30,000 40,000 50,000 U.S. Automobile deaths All reported American unnatural deaths abroad (non-military) Suicide (in the U.S.) Flu and Pneumonia (in the U.S.) A perspective on risk
  • 68. And remember this! This is why you go…
  • 70. Final tips: Follow-up • After your trip, if you have information that would be helpful to add to the Guidebook or to this orientation, please tell us! – This work rides on the shoulders of volunteers. We need you! • Your trip leader should give you an evaluation. The leader can collect them, or feel free to send it to us directly. Email: globalbuilders@fullercenter.org Phone: (229) 924 - 2900
  • 71. Final tips: Give it long-term impact • “I feel changed. I don’t want to go home and act like this never happened.” • “I don’t want to stop helping this community, even though I need to leave. I care about my new friends and want to do more.” • Most people have feelings like these. But these goals can be super-hard to fulfill after you get home! • So we created a program to help: Country Champions
  • 72. Country Champions: The post card • The team leader brings a very important Country Champions post card for each person. • The cards invite you to take two steps – 1. Give sustainable support to the local work (monthly giving) – 2. Write down one personal change you want to make because of the trip Front Back
  • 73. Country Champions: Monthly donor • The gifts will be used specifically for the work in that country. • Monthly gifts provide a sustainable and predictable way to continue the progress, even when visitors are not there. • The opportunity you had to visit this place of need was rare. Who else would be more likely to help this community than you? • Monthly gifts of any amount help, the important thing is the total number of people participating. – Start thinking about this even before you leave! – You will be able to indicate what you want to do on the post card.
  • 74. Country Champions: Personal change • Don’t just feel changed, actually do something differently. • The post card offers a chance to write down your goal and tell others (us) what you intend to do – those are two BIG steps that make it far more likely that you will follow- through on the change you want to make. • Examples of personal changes are endless. Some examples include: – Volunteering with a local ministry (Fuller Center or otherwise) – Changing how you spend your time – Altering your spending habits – Simplifying your life from your stuff – Helping immigrant communities in your own backyard – Taking on new hobbies
  • 75. Country Champions visual: How we used to view trips
  • 76. Country Champions visual: What we now remember to include
  • 77. One thing more… THANK YOU! It is only because of volunteers like yourself that we can “build a better world” together. www.fullercenter.org/global-builders