Whate sets apart from other service providers

1. Why are we unique?
April 16, 2007

2. What is Unique?
• What makes us different from our competitors
through our strengths?
• Differentiation & Unique Strengths can be:
-People -Product -Process
-Knowledge -Service -Experience
-Organization -Technology -Reputation
-Application -Training -Logistics
www.PSCNow.com

3. Unique Strength #1
• Safety Record- We consistently conduct our business on and off a
customer’s site in a safe manner.
• So What:
-PSC Safety statistics are not only important to PSC, they also determine whether
we are qualified to conduct work on many of our customers' sites.
-By working in a safe manner, PSC protects our employees from risk of injury
and/or death and protects our company from adverse costs and possible
regulatory inspection/investigation.
• Prove it:
-FY06 Total Recordable Incident Rate (TRIR) 1.84 vs. 2.0 Industry Average
-FY06 Vehicle Accident Rate (VAR) .90 vs. 1.5 Industry Average
-FY06 Experience Modification Rating (EMR) .63 vs. 1.0 Industry Average
www.PSCNow.com

4. Unique Strength #2
• Large geographical coverage of TSDF’s proving local coverage in
all 50 States.
• So What:
-Convenient locations to better service the customers needs.
-We can rapidly pull significant resources into an area when needed.
-A local TSDF reduces the customer’s over the road liability and risks.
-Ability to service a multi location company's) nationwide under one
umbrella.
• Prove It:
-PSC Site maps locate our 33 TSDF’s and Transfer locations across the
United States.
-PSC currently provides services to some of the largest National retail
and wholesale companies across the United States.
www.PSCNow.com

5. Unique Strength #3
• PSC has recycling capabilities for solvents, and other chemicals
• So What:
-PSC follows EPA’s hierarchy of waste disposal with recycling
being our first consideration.
-The costs of virgin solvents and other chemicals is continually escalating; PSC
offers this less costly solution.
-Customer receives recycling credits as noted on their manifest and is
reported on their annual report contributing to reduced taxes.
-PSC has “50+” recycling process codes – more than incineration or
landfill.
• Prove It:
-If Applicable; PSC has a facility in _________ to recycle your solvents and/or
chemicals.
www.PSCNow.com

6. Unique Strength #4
• PSC owns and operates a separate transportation division.
• So What:
-PSC can respond to customer pickups expeditiously due to our ability to dispatch our own trucks and PSC
trained, professional drivers without the need for sub-contractors.
-The same PSC drivers will be at your site on a regular basis and will become familiar with the customers’
operations ensuring we complete our work in minimal time and with minimal disruption to the customer.
-PSC provides the added benefit of owning a transport company that specializes in transporting hazardous
materials.
-In-house transportation allows for better customer service, ease of scheduling and reduces customer liability
under one company.
-PSC’s transportation group is directly accountable to our customers for the service provided. When
companies outsource this vital part of a program, they relinquish the ability to manage the services being
provided to their customer and have little or no ability to take action to correct service failures.
• Prove It:
-PSC has 1800 Power Units (Airmovers, Vac tankers, Tractors, Box Trucks and Pickups) and 1200 trailers in
support of the 33 TSDF locations in the United States.
www.PSCNow.com

7. Unique Strength #5
• PSC has financial strength
• So What:
-PSC is a debt free company. We invests our earnings back into the Company to
better serve our customer base.
-PSC’s financial strength allows us the ability to invest in new technologies and
facility improvements, key to supporting the needs of our customer base and
creating long term relationship.
• Prove It:
-PSC is completing a $14MM renovation of it’s Birmingham and Detroit Facilities
with improved capabilities to support the growing needs of our customer base.
-PSC anticipates adding 150 Power Units (including 50 pickups) and 50 trailers to
our fleet in FY07.
-PSC has enjoyed double digit growth the last two years.
-We have invested over $50 million in capital improvements over the past 3
years and have budgeted over $30 million in FY07.
www.PSCNow.com

8. Unique Strength #6
• PSC has vast facility capabilities able to handle a myriad of waste
streams
• So What:
-Shipping your waste streams to one location saves you money allowing for your
drummed waste to be transported on the same truck.
-PSC is a one stop shop; you don’t need to manage or incur the additional time
and expense of managing multiple service providers.
-We don’t try to mold your waste stream to fit into our facilities’ capabilities. We
can offer you the most feasible and environmentally friendly solution each and
every time.
-We think outside the combustion box to avoid the most common and expensive
waste disposal technique- incineration.
• Prove It:
-Our facilities are capable of Drum & Bulk Waste Removal, Stabilization, Waste
Water Treatment, Soil Remediation and Abatement, and Lab Pak, via a myriad of
disposal means to include Recycling, Land Fill, Fuels Blending, and Incineration.
www.PSCNow.com

9. Unique Strength #7
• PSC can provide “Turn-Key” services utilizing our Environmental, Industrial
Cleaning and Transportation Divisions.
• So What:
-With PSC as your sole vendor for your cleaning, waste removal and transportation needs,
you have a partner that understands your entire business needs.
-PSC turn key services limits the number of contractors the customer must manage.
-Turn Key projects allows for a smoother transaction for the customer because they only have
to partner with one company.
-With PSC running the turn key project, it allows us to control the waste approval process
making projects run faster and more efficiently, ultimately saving the customer money.
-PSC turnkey service limits the customers liability and exposure.
• Prove It:
-All across the Country we have multi-year turn key agreements with some of the largest
manufacturing and retail companies in the United States in addition to providing these
services to scores of local governments and municipalities.
www.PSCNow.com

10. Unique Strength #8
• PSC makes common use of “Performance Based” Contracts
• So What:
-PCS and several of our large customers establish goals and incentives to
complete projects to defined specifications and/or to an agreed schedule. This
drives on-time completion, reduce costs and maintains customer satisfaction.
-PSC takes more ownership of the services we provide – you pay for what you
get.
• Prove It:
-PSC currently have active contracts with several of the largest retail vendors in
the Country under a performance based agreement.
www.PSCNow.com

11. Unique Strength #9
• PSC has established “Best Practices” for waste handling suited for
“Sustainability” conscious customers.
• So What:
-PSC provides a set of sound options that are environmentally responsible and adaptable to
the customer needs. This reduces liability and cost and provides the customer with piece of
mind.
-PSC offers our customers the best options for their waste so they can make the choices that
are best suited for their business – environmentally and economically.
-Establishing Best Practices removes the risk of, accidents, mishandling of waste, violations,
cost over runs and asset mismanagement.
• Prove It:
-As a condition of continued employment, all PSC employees must undergo vigorous training
in our Best Practices and demonstrate a level of competency before entering a customers’
location.
www.PSCNow.com

12. Unique Strength #10
• PSC employs a broad base of highly skilled technical and operations
personal who are extremely knowledgeable.
• So What:
-Industry knowledge is the strongest and proudest attribute of our
employees. Our employees must continually demonstrate a level of
specific job competency in order to remain on our team. This ensures we
are prepared to face the challenges our customers bring us daily.
• Prove It:
-Our candidate requirements and recruitment criteria are steadfast and stringent.
-PSC utilizes a formal quarterly Performance Evaluation Process which identifies
and corrects poor performance early in an effort to provide the best leadership to
our employees and the best service possible to our customers.
www.PSCNow.com

13. Unique Strength #11
• PSC provides “World Class” Emergency Response capabilities.
• So What:
-When an incident occurs at a client’s facility, immediate and professional
response is required. PSC provides this response to minimize negative
environmental, health & safety, and liability impacts.
-Time is everything in an emergency. You need a company with the right people,
equipment and expertise to respond. Professionals that know how to best
manage your emergency, without over or under responding.
-For large national customers, this allows them to deal with one company to
manage their emergencies across the country. They only need one phone
number, the same phone number, for all of their locations to call in case of an
emergency. This helps them in the management of their emergencies.
• Prove It:
PSC has a National 800 number to call for emergencies along with numerous
convenient site locations that will respond.
www.PSCNow.com

14. Unique Strength #12
• PSC facilities have in house lab capabilities.
• So What:
• PSC is able to provide a cost-effective means to properly classify our client’s
waste streams and ensure the waste material is disposed of in accordance with
state and federal regulations
• Turn around time, accuracy and cost controls are all managed in-house to provide
analytical services to existing clients and to new clients who are first
characterizing waste materials. In-house labs also verify materials are on-spec
and that the appropriate treatment is performed on the incoming wastes which
protect both PSC and our clients.
• Provides PSC controlled and managed analytical capabilities geared to provide
relevant and timely information to the client as well as allowing PSC to efficiently
run the TSD facilities that it operates
• Prove It:
Our local Facility has a Lab and is open to customer inspection and review.
www.PSCNow.com

15. Unique Strength #13
• PSC has list of references spanning small quantity generators to
major retail organization.
• So What:
-PSC can demonstrates that we can serve customers with 1 drum, 88 drums or a
nationwide network of locations that require environmental services.
• Many clients want to know you are familiar with their specific process. References
give both large and small generators assurance that we in-fact can get the job
done.
• Our reputation is the “soul” of our company. We are proud of our accomplishments
but not too proud to admit mistakes and seek improvement. Our existing
customers will state this.
• Prove it:
-Ask your local PSC Representative for a list of references and call as many as
you like; we encourage you to do before considering PSC.
www.PSCNow.com