International Customized Declared Value is a UPS insurance program that provides customized protection for high-value, time-sensitive, or unique shipments. It protects against loss, damage, or delays and covers items up to the declared sale price. The program offers benefits like no upfront costs, ease of use with existing UPS systems, and a streamlined claims process. It can help businesses that ship hard-to-value items, perishables, or products where delays could be costly.

1. INTERNATIONAL CUSTOMIZED DECLARED VALUE
Expect the Unexpected.
In shipping, you have to expect the unexpected. Despite attention to every detail, things don’t • rotection against loss or damage to
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always go according to plan. This is why UPS offers International Customized Declared Value. high-value, time-sensitive, perishable
or hard-to-value items and documents
Above and Beyond • rotection against costly consequences
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Designed to protect high-value, time-sensitive, perishable or hard-to-value items in the related to delayed shipments, such as
event of loss, damage or delay, International Customized Declared Value goes above and reconstructing documents or interest on
beyond standard offerings. Our customizable and affordable options provide the exact a late payment
type of protection needed for your shipments at your sale price,
• rotection for items that are ineligible
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not just your replacement cost.
for standard carrier liability programs
Some of the benefits include:
Choose from the following coverage
• o up-front costs or deposits – At the time of shipment, choose which shipments to
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options:
protect and how much to declare them for, then pay as you go.
• ase of use – Continue to use your current UPS shipping software.
E • tandard – Covers loss or damage to
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goods in transit up to your selling price.
• implified billing statements – International Customized Declared Value charges will
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appear on your regular UPS bill. • xpanded – Covers delays in transit for
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• edicated Customer Service – An International Customized Declared Value customer
D time-sensitive or perishable items and
service representative is available to answer any questions about your coverage or claims documents.
Monday-Friday, 9 a.m.-6 p.m.
• treamlined claims process – Simply submit your claims directly to us and we will process
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them quickly and efficiently.
With International Customized Declared Value, you now have a unique combination of
protection and savings for the seemingly endless risks, situations and challenges that
go along with transporting goods essential to your business. It’s our way of helping you
prepare for the unexpected.
For additional information, please call:
Frank Hermanns
+49 (0) 175 26 27 810
fhermanns@ups.com

2. Special Protection for Special Shipments
How can International Customized Declared Value help your business? Here International Customized Declared Value
may be ideal for your company if you
are four scenarios that demonstrate the advantages this protection offers for
ship:
specialized products.
• High-end computer chips or parts
• Pharmaceuticals
Hard-to-Value • Perishable food
A startup company specializing in fabricating and rebuilding antique car parts ships to • Lab samples
car enthusiasts, and it’s the only known supplier of replacement parts for some very rare
automobiles. Due to its many one-of-a-kind products, adequate protection against damage • Visas or passports
or loss was hard to find. Then the company’s founders discovered International Customized • Gift cards
Declared Value, which safeguards their investment by protecting the product up to their
sale price. And with no up-front costs or deposits, International Customized Declared Value • Phone cards
allows this startup to keep its capital invested in maintaining inventory and market share • High-end tools or parts
rather than tied up in administrative costs.
• Collectible coins
• Mortgage or loan documents
Perishable
A small pharmaceutical company has made a sizeable investment to develop a high-value
intravenous drug. A limited shelf life without refrigeration, however, means any transit
delays could reduce its effectiveness, rendering the drug useless for the condition it was
designed to treat. Any substantial losses could affect further research and development for
the next generation of drugs. Though standard options could provide for the value of lost
shipments, the service does not protect against late deliveries.
By choosing International Customized Declared Value, the company has ensured a stable
cash flow by protecting itself from the possibility of delivery delays.
Time-Sensitive
A production facility responsible for the manufacture of components for high-definition
televisions has three shifts a day working to keep up with the demand for holiday orders.
With this increased output, key machinery breaks down. A special technician is flown in to
inspect the machinery and repair it, but he discovers a part must be ordered before he can
get the machinery back on line. The part is lost, so it must be reordered. During this wait
the technician remains onsite, billing by the hour for his time and charging the company
for a hotel room and meals. With International Customized Declared Value and one-stop
claims processing, the company is covered for these types of unforeseen expenses and
consequential losses due to delays, as long as the losses can be clearly defined.
Products are administered by UPS Capital Corporation, a subsidiary of United Parcel Service, Inc. Products are not available in all areas.
Check with your local representative for more information and for product availability.
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brown are trademarks of United Parcel Service of America, Inc. All rights reserved. 10/09