Module 6

1. Module 3
SIPOC

2. S-I-P-O-C Stands For

3. What is a SIPOC?
It’s the highest level map

4. Parts of SIPOC
Customers
Stakeholders who place
the requirements on
the outputs

5. Parts of SIPOC
Outputs
Delivered products
or services

6. Parts of SIPOC
Process
The activity which
transforms inputs
to outputs

7. Parts of SIPOC
Input
Requirements
What the process
requires of the inputs
Output
Requirements
What the customer
requires
of the outputs

8. Parts of SIPOC
Boundaries
Specifies when the
process starts and ends

9. Parts of SIPOC
Input
Resources
required by
the process

10. Parts of SIPOC
Suppliers
Provide the inputs
to the process

11. Help balance competing
requirements
Find gaps in requirements
Identify suppliers and
customers
Verify resource requirements
Establish project scope
Target the metrics to verify
customer requirements
Help define the project team
The SIPOC will…

12. SIPOC Steps

13. SIPOC Steps Example

14. Hierarchy of Process Discovery

15. Using a SIPOC
Summary
» Helps to balance competing
requirements
» Finds gaps in requirements
» Identifies suppliers and customers
» Verifies resource requirements
» Establishes project scope
» Targets the metrics to verify
customer requirements
» Helps to define the project team
Supplier – Input – Process – Output – Customer