6. What is the difference between in-
bound and out-bound call centers?
7. Why do you think BPO is the right
career choice for you?
I have always believed that I should work in an
industry that puts my speaking skills to good use.
The BPO industry is the perfect career choice since
it helps me to develop my personality and enhance
my communication skills.
8. What is the difference between
a BPO and a KPO?
9. Why do companies need to
outsource?
Not only does it save cost, it is also imperative to
get quality work done by resources who know their
job.
Therefore, it is essential for companies to
outsource certain processes.