2. Move to
Real-Time
Enterprise
with
Background
The following points below offer a high level
view of their situation before considering a
change.
Multiple service providers at different
locations
Schedules sent by employees on excel sheets
once a week
Manual clubbing of employees and allocation
of vehicles
Manual charting of who has used the services
Billing based on all these manual entries
Key challenges
Scheduling in itself was a challenging exercise
with a department administrator consolidating
based on individual projects and preferences
Clubbing and allocation of vehicles were done
by service providers’ representatives
considering all interests other than the
companies. Personal relationships and short
sighted benefits dominated such decisions.
Absolutely no control over no shows and
capacity utilization – All decisions were a
postmortem
Multiple levels of leakages & pilferage because
of multiple check and balance points – E.g.
Paper duty slip signed by employees, cross
checked against a security register, cross
checked against the roster created etc..
Our engagement with them:
We started with interviewing all stake holders
like employees, administrators, numerous car
rental service providers. The technical and
management teams both spent a lot of time on
the field to understand ground realities. After
gathering deep insights on their existing prac-
tices and key challenges the team met with the
client decision makers and worked out a final set
of objectives to be achieved as part of this
initiative.
With such critical input guided with ground
realities the first prototype of ODOCON was
implemented and went for real life testing in
June 2014. This pilot was carried out for two
months going through the complex and critical
testing of GPS enablement. GPS was a relatively
new technology at that point of time and the
criticality came from the fact that it was embed-
ded in business processes other than just track-
ing a fleet. In those two months there were
efforts to adapt the product to the core business
objectives of the client organization.
Later in 2015 after achieving a full proof end to
end implementation ODOCON was further
integrated with client’s core systems like HRMS
and more specifically their attendance system.
Continuous efforts went in to upgrade the
product to make it user friendly for all communi-
ties. Currently ODOCON is used for different
business models and environments making it a
platform.
More than
2000 employees,
ODOCON Every Day
500 trips and 9 locations use
with an average utilization of 60%
Client: A $900m company with more than
27000 employees and part of a $15billion group.
