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Annual Report




                Safe. Sound. Sure.   ®
COMMENTS FROM R. L. LOOYENGA, CHAIRMAN & CEO, AUTO-OWNERS INSURANCE GROUP


                               “2007 was a year of     business with us significantly better for both agents           As a mutual company, Auto-Owners has three
                          changes and challenges       and policyholders. The Life Company reached a             customers: our 2-million plus policyholders, our
                          for the Auto-Owners          milestone with $3.5 billion in life insurance, the most   36,000-plus agents, and our 3,300-plus associates.
                          Insurance Group. We saw      ever issued in one year. And, we continued to be          By working together, we continue to provide Safe.
                          our policy count increase    listed among the Fortune 500 (No. 444) for the fifth       Sound. Secure.® protection to our policyholders,
                          to almost 4.5 million        straight year.                                            Super Outstanding Service to our agents, and
                          policies, yet our premium         We began construction on a 95,000-square-            continued secure employment to our associates as we
decreased by $37 million from 2006. We also had        foot building that will house our data center             have for over 90 years.”
our second-highest number of weather-related losses,   operations. Once completed in 2009, this facility will
behind only 2004, the year of four hurricanes.         protect our computer operations from the threat of
     Nonetheless, we also had many positive results    the most severe tornadoes and ensure our agents
                                                                                                                 R.L. Looyenga, chairman & CEO
last year. We completed a number of Web-related        and policyholders that we will be able to provide
projects in 2007 that have made the ease of doing      uninterrupted service.
FINANCIAL REPORT


                                                                     Property & Casualty
 ASSETS                                            Life Company           Consolidated     NET WRITTEN PREMIUM (SALES)
 Cash in Banks                                      $     915,173      $    29,757,005                                $4,527,366,865
                                                                                           2007
 Accounts Receivable
   Premiums in Process of Collection                                       874,736,032
                                                                                           2002                  $3,429,404,134
   Life Insurance Premium Deferred and Uncollected    24,929,538
 Bonds (Amortized Value)                           1,643,354,383        8,721,498,197
 Stocks (Statement Value)                             58,424,177        1,795,214,669
 Mortgages - Real Estate First Mortgages             178,073,886           24,687,056      1997          $1,807,207,873
 Real Estate Owned                                    64,131,088           82,506,437              $1,280,279,487
                                                                                           1992
 Miscellaneous Assets                                 40,092,338          414,539,549      1987 $1,038,615,257
 Total Assets                                     $2,009,920,583     $11,892,938,995


 LIABILITIES
 Claim Reserves
  All Claims in Process of Adjustment                    8,130,465      3,923,184,341      COMBINED ASSETS
  Aggregate Reserve for Life, Accident
  and Health Policies                                1,735,735,543                         2007                      $13,677,502,632

 Reserve for Unearned Premiums                                          1,938,383,148
 Reserve for Miscellaneous Accounts and Taxes Payable 41,386,953          695,385,210
 Total Liabilities                                $1,785,252,961      $6,556,952,699       2002                  $8,175,172,768


                                                                                                        $5,530,653,177
 CAPITAL                                           $    3,450,000                          1997

 Contingency Reserve                                                                               $3,432,851,086
                                                                                           1992
  Excess of Assets over Liabilities. Provides
  policyholders additional assurance of                                                    1987 $1,951,648,723
  the Companies’ abilities to withstand
  catastrophic occurrences.                            221,217,622      5,335,986,296
 Total Liabilities and Surplus                    $2,009,920,583     $ 11,892,938,995
SUMMARY OF COMBINED ASSETS

      Auto-Owners is unwavering in its commitment toward
 maintaining a high-quality investment portfolio. We remain            Combined Assets as of December 31, 2007
 loyal to the proven investment principles that have guided us                           1.0%    Cash & Short-Term Investments
 along a steady path throughout the years.                                               5.60%   U.S. Government Bonds
      Depicted is a breakdown of the combined assets of the                              0.2%    Non-Investment-Grade Bonds
 Auto-Owners Insurance Group as of December 31, 2007. The                               11.90%   Stocks
 combination of U.S. Government Bonds and investment-                                    2.40%   Real Estate Owned & Mortgages
 grade bonds represents 74.80 percent of assets. Non-
 investment-grade bonds represent only 0.2 percent of assets.
 “The road to investment success has many potholes. One
 such pothole that appeared during 2007 was subprime                                   69.20% Investment-Grade Bonds
 mortgages, an asset in which Auto-Owners has made
 no direct investment. Our adherence to a Safe. Sound.
 Secure.® investment portfolio helps assure that when you
 need us the most, Auto-Owners will be there.”
                                 Comments from R. H. Simon,                             9.70% Miscellaneous Assets
                              president, Auto-Owners Insurance Group                  100.0%
PROFIT & LOSS STATEMENT

 REVENUE                          Life Company      Property & Casualty Group
        Net Premiums Written      $ 205,538,069            $ 4,321,828,796
        Net Premiums Earned         205,538,069              4,333,356,919
        Net Investment Income       109,451,947                468,604,911
        Total Income Earned       $ 314,990,016            $ 4,801,961,830

 EXPENSES
        Claims Related Expenses       250,483,327              3,078,683,804
        Operating Expenses             30,128,562               1,127,494,878
        Total Expenses            $ 280,611,889            $ 4,206,178,682

 Net Income Before Income Taxes        34,378,128                595,783,148
 Income Taxes                          14,213,167                149,180,951
 NET INCOME                       $    20,164,961          $    446,602,197
YEAR IN REVIEW

Auto-Owners Companies Earn A.M. Best                    Auto-Owners Property Casualty Group                   Auto-Owners Life Insurance Company
                                                                                                                                          ®
Superior Ratings                                        Companies Earn Top Marks from                         Introduces APP-CELERATOR
      Auto-Owners property and casualty companies       Demotech, Inc.                                             Auto-Owners Life Insurance Company
are rated A++ (Superior) by A.M. Best Company,               Auto-Owners Insurance Company, Owners            introduced the APP-CELERATOR® application
a nationally recognized independent insurance           Insurance Company, Property-Owners Insurance          process for all of its operating states in 2007.
                                                        Company, Home-Owners Insurance Company,               Agents now have a choice in using the traditional
company rating organization. Auto-Owners Life
                                                                                                              paper application with a full medical question
Insurance Company is rated A+ (Superior) by A.M.        and Southern-Owners Insurance Company
                                                                                                              section or the new APP-CELERATOR®
                                    Best. According     earned Demotech’s Financial Stability Rating® A”      application. APP-CELERATOR® is filled out
                                    to A.M. Best        (Unsurpassed) for 2007. The A” rating recognizes      partially by the agent and then the applicant
                                    Company,            unsurpassed financial stability, achieved by only      receives a telephone call to review the medical
                                    “Auto-Owners        the top companies evaluated. Demotech, Inc. is a      questions in the privacy of his home from a
                                    operating           financial analysis and actuarial services firm whose    medical specialist. The Life Company also released
results were achieved due to its well-established       Statements of Actuarial Opinion meet or exceed        a Decreasing Term life insurance product with
independent agency relationships, relatively low loss   the professional actuarial requirements established   lower rates.
adjustment expenses, diversified product offerings        by the National Association of Insurance              NEW FACILITIES OPENED IN 2006
and adherence to strict underwriting fundamentals.      Commissioners.
                                                                                                              Two New Offices Opened
The ratings also acknowledge Auto-Owners                                                                           Due to continued growth, success, and to better
strong market presence as one of the 25 largest         Ward Financial Group Ranks Auto-Owners
                                                                                                              serve its customers, Auto-Owners Insurance Group
property casualty insurance organizations in the        Among Its Top 50                                      opened two additional offices. The new Virginia
United States with more than $4.3 billion in net              Auto-Owners Insurance Group was named           regional office, located in Forest, opened in September
written premium as of year-end 2006.” In A.M.           to the 2007 Ward’s 50 Benchmark Group for             2007. This “full facility” branch office houses
Best’s opinion, companies in the A++ and A+             achieving outstanding financial results over the       underwriting, claims, and marketing operations for
classifications—their highest classifications—have        past five years (2002 - 2006). Auto-Owners is one      the company’s Virginia region.
a superior ability to meet ongoing obligations to       of only 11 companies named to both the property             In August 2007, Auto-Owners opened a claims
                                                        and casualty and the life/health                      branch in Newnan, Georgia.
policyholders.
                                                        Ward’s 50 Benchmark Groups;
Auto-Owners Companies Earn Position On                                                                        New Construction
                                                        and one of only five companies                              In October 2007 construction began on
TheStreet.com Recommended List                          named to the property and                             a 95,000-square-foot data center adjacent to
of Companies                                            casualty Ward’s 50 Benchmark                          a Company-owned warehouse approximately
      Auto-Owners Insurance Company and Home-           Group for 16 consecutive years.                       2.5 miles south of the Auto-Owners Insurance
Owners Insurance Company were each rated A              The objectives of the analysis are                    Company headquarters. The facility, which will
Excellent by TheStreet.com (formerly Weiss Ratings,     to recognize the 50 companies that have excelled      also house the document processing and premium
Inc.). Owners Insurance Company and Property-           at balancing safety, consistency and performance      payment processing departments, is scheduled for
Owners Insurance Company each earned a rating           over five years, and to then benchmark their           completion in fall 2009.
of B+ Good. Auto-Owners Insurance Company               performance with the industry overall.
was ranked as the sixth strongest auto insurer in             Ward Financial Group is a Cincinnati-based
the country and the fifth strongest home insurance       management consulting and investment banking
company, and Home-Owners Insurance Company              firm specializing in the insurance industry, and
was ranked 10th for home insurance. Auto-Owners         is recognized by Fortune magazine, the New
Life Insurance Company also received an A Excellent     York Times, Reuters news service and others as
rating. According to TheStreet.com, companies in        an authoritative source for insurance industry
these categories offer “excellent financial security.”    financial analysis.
COMPANIES’ REPORTS
Auto-Owners Insurance Group enjoyed                       approximately 36,223 agents in more than 6,000          Home-Owners Insurance Company recorded
continued asset growth in 2007 and is recognized          agencies, and is the Group’s largest insurer.           written premiums of $852.7 million at year-end
for exceptional financial strength and stability                                                                   2007. This property and casualty stock company
                                                          Auto-Owners Life Insurance Company experienced          writes business in Michigan and Ohio.
among the nation’s largest insurers. Comprised
                                                          another excellent year; over 46,000 applications were
of five property and casualty companies and one
                                                          received. The Company recorded $20.6 billion of life    Property-Owners Insurance Company had
life/health/annuity insurer, the Group had combined
                                                          insurance in force at year-end, an increase of 11.6     another fine year with written premiums of $68.9
assets of $13,677,502,632 at year-end 2007, up $850
                                                          percent over the previous year. In addition, annuity    million in 2007, an increase of 3.5 percent over the
million from 2006. Net written premiums totaled
                                                          reserves for this stock company increased nearly        previous year. This stock insurer writes property
$4,527,366,865, down $37 million from the previous
                                                          9.1 percent to over $1.2 billion. Assets were up 9.2    and casualty products in Indiana and Michigan.
year. Over 4.4 million personal, commercial, and
                                                          percent to $2 billion and total Life Company written
life insurance policies were in force at year-end 2007.                                                           Southern-Owners Insurance Company completed
                                                          premium was $205.5 million.
Seventy-four underwriting, claims and marketing                                                                   its 13th year of operation in 2007, with written
offices serve customers in the Group’s 25-state             Owners Insurance Company recorded another               premiums of $135.9 million at year-end. This stock
marketing territories.                                    strong year with written premiums of over $1.15         insurer writes property and casualty products in
                                                          billion at year-end 2007, up 4 percent from the         Florida.
Auto-Owners Insurance Company ranks among
the leading property and casualty insurers in the         previous year. This stock company is the second
United States with recorded net written premiums          largest property and casualty insurer in the Auto-
of over $2.4 billion at the end of 2007. This             Owners Insurance Group and operates in 24 of the 25
mutual insurance company is represented by                states that make up the Auto-Owners regional market.
AUTO-OWNERS                         HOME-OWNERS                              AUTO-OWNERS LIFE
               INSURANCE COMPANY                    INSURANCE COMPANY                         INSURANCE COMPANY
                  Lansing, Michigan                    Lansing, Michigan                         Lansing, Michigan

                PROPERTY-OWNERS                          OWNERS                                SOUTHERN-OWNERS
               INSURANCE COMPANY                    INSURANCE COMPANY                         INSURANCE COMPANY
                   Marion, Indiana                       Lima, Ohio                              Lansing, Michigan

                                      Administrative offices of all companies are located at
                                           6101 Anacapri Blvd., Lansing, MI 48917




12131 (3-08)                                    WWW.AUTO-OWNERS.COM

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auto owners 12131308

  • 1. Annual Report Safe. Sound. Sure. ®
  • 2. COMMENTS FROM R. L. LOOYENGA, CHAIRMAN & CEO, AUTO-OWNERS INSURANCE GROUP “2007 was a year of business with us significantly better for both agents As a mutual company, Auto-Owners has three changes and challenges and policyholders. The Life Company reached a customers: our 2-million plus policyholders, our for the Auto-Owners milestone with $3.5 billion in life insurance, the most 36,000-plus agents, and our 3,300-plus associates. Insurance Group. We saw ever issued in one year. And, we continued to be By working together, we continue to provide Safe. our policy count increase listed among the Fortune 500 (No. 444) for the fifth Sound. Secure.® protection to our policyholders, to almost 4.5 million straight year. Super Outstanding Service to our agents, and policies, yet our premium We began construction on a 95,000-square- continued secure employment to our associates as we decreased by $37 million from 2006. We also had foot building that will house our data center have for over 90 years.” our second-highest number of weather-related losses, operations. Once completed in 2009, this facility will behind only 2004, the year of four hurricanes. protect our computer operations from the threat of Nonetheless, we also had many positive results the most severe tornadoes and ensure our agents R.L. Looyenga, chairman & CEO last year. We completed a number of Web-related and policyholders that we will be able to provide projects in 2007 that have made the ease of doing uninterrupted service.
  • 3. FINANCIAL REPORT Property & Casualty ASSETS Life Company Consolidated NET WRITTEN PREMIUM (SALES) Cash in Banks $ 915,173 $ 29,757,005 $4,527,366,865 2007 Accounts Receivable Premiums in Process of Collection 874,736,032 2002 $3,429,404,134 Life Insurance Premium Deferred and Uncollected 24,929,538 Bonds (Amortized Value) 1,643,354,383 8,721,498,197 Stocks (Statement Value) 58,424,177 1,795,214,669 Mortgages - Real Estate First Mortgages 178,073,886 24,687,056 1997 $1,807,207,873 Real Estate Owned 64,131,088 82,506,437 $1,280,279,487 1992 Miscellaneous Assets 40,092,338 414,539,549 1987 $1,038,615,257 Total Assets $2,009,920,583 $11,892,938,995 LIABILITIES Claim Reserves All Claims in Process of Adjustment 8,130,465 3,923,184,341 COMBINED ASSETS Aggregate Reserve for Life, Accident and Health Policies 1,735,735,543 2007 $13,677,502,632 Reserve for Unearned Premiums 1,938,383,148 Reserve for Miscellaneous Accounts and Taxes Payable 41,386,953 695,385,210 Total Liabilities $1,785,252,961 $6,556,952,699 2002 $8,175,172,768 $5,530,653,177 CAPITAL $ 3,450,000 1997 Contingency Reserve $3,432,851,086 1992 Excess of Assets over Liabilities. Provides policyholders additional assurance of 1987 $1,951,648,723 the Companies’ abilities to withstand catastrophic occurrences. 221,217,622 5,335,986,296 Total Liabilities and Surplus $2,009,920,583 $ 11,892,938,995
  • 4. SUMMARY OF COMBINED ASSETS Auto-Owners is unwavering in its commitment toward maintaining a high-quality investment portfolio. We remain Combined Assets as of December 31, 2007 loyal to the proven investment principles that have guided us 1.0% Cash & Short-Term Investments along a steady path throughout the years. 5.60% U.S. Government Bonds Depicted is a breakdown of the combined assets of the 0.2% Non-Investment-Grade Bonds Auto-Owners Insurance Group as of December 31, 2007. The 11.90% Stocks combination of U.S. Government Bonds and investment- 2.40% Real Estate Owned & Mortgages grade bonds represents 74.80 percent of assets. Non- investment-grade bonds represent only 0.2 percent of assets. “The road to investment success has many potholes. One such pothole that appeared during 2007 was subprime 69.20% Investment-Grade Bonds mortgages, an asset in which Auto-Owners has made no direct investment. Our adherence to a Safe. Sound. Secure.® investment portfolio helps assure that when you need us the most, Auto-Owners will be there.” Comments from R. H. Simon, 9.70% Miscellaneous Assets president, Auto-Owners Insurance Group 100.0%
  • 5. PROFIT & LOSS STATEMENT REVENUE Life Company Property & Casualty Group Net Premiums Written $ 205,538,069 $ 4,321,828,796 Net Premiums Earned 205,538,069 4,333,356,919 Net Investment Income 109,451,947 468,604,911 Total Income Earned $ 314,990,016 $ 4,801,961,830 EXPENSES Claims Related Expenses 250,483,327 3,078,683,804 Operating Expenses 30,128,562 1,127,494,878 Total Expenses $ 280,611,889 $ 4,206,178,682 Net Income Before Income Taxes 34,378,128 595,783,148 Income Taxes 14,213,167 149,180,951 NET INCOME $ 20,164,961 $ 446,602,197
  • 6. YEAR IN REVIEW Auto-Owners Companies Earn A.M. Best Auto-Owners Property Casualty Group Auto-Owners Life Insurance Company ® Superior Ratings Companies Earn Top Marks from Introduces APP-CELERATOR Auto-Owners property and casualty companies Demotech, Inc. Auto-Owners Life Insurance Company are rated A++ (Superior) by A.M. Best Company, Auto-Owners Insurance Company, Owners introduced the APP-CELERATOR® application a nationally recognized independent insurance Insurance Company, Property-Owners Insurance process for all of its operating states in 2007. Company, Home-Owners Insurance Company, Agents now have a choice in using the traditional company rating organization. Auto-Owners Life paper application with a full medical question Insurance Company is rated A+ (Superior) by A.M. and Southern-Owners Insurance Company section or the new APP-CELERATOR® Best. According earned Demotech’s Financial Stability Rating® A” application. APP-CELERATOR® is filled out to A.M. Best (Unsurpassed) for 2007. The A” rating recognizes partially by the agent and then the applicant Company, unsurpassed financial stability, achieved by only receives a telephone call to review the medical “Auto-Owners the top companies evaluated. Demotech, Inc. is a questions in the privacy of his home from a operating financial analysis and actuarial services firm whose medical specialist. The Life Company also released results were achieved due to its well-established Statements of Actuarial Opinion meet or exceed a Decreasing Term life insurance product with independent agency relationships, relatively low loss the professional actuarial requirements established lower rates. adjustment expenses, diversified product offerings by the National Association of Insurance NEW FACILITIES OPENED IN 2006 and adherence to strict underwriting fundamentals. Commissioners. Two New Offices Opened The ratings also acknowledge Auto-Owners Due to continued growth, success, and to better strong market presence as one of the 25 largest Ward Financial Group Ranks Auto-Owners serve its customers, Auto-Owners Insurance Group property casualty insurance organizations in the Among Its Top 50 opened two additional offices. The new Virginia United States with more than $4.3 billion in net Auto-Owners Insurance Group was named regional office, located in Forest, opened in September written premium as of year-end 2006.” In A.M. to the 2007 Ward’s 50 Benchmark Group for 2007. This “full facility” branch office houses Best’s opinion, companies in the A++ and A+ achieving outstanding financial results over the underwriting, claims, and marketing operations for classifications—their highest classifications—have past five years (2002 - 2006). Auto-Owners is one the company’s Virginia region. a superior ability to meet ongoing obligations to of only 11 companies named to both the property In August 2007, Auto-Owners opened a claims and casualty and the life/health branch in Newnan, Georgia. policyholders. Ward’s 50 Benchmark Groups; Auto-Owners Companies Earn Position On New Construction and one of only five companies In October 2007 construction began on TheStreet.com Recommended List named to the property and a 95,000-square-foot data center adjacent to of Companies casualty Ward’s 50 Benchmark a Company-owned warehouse approximately Auto-Owners Insurance Company and Home- Group for 16 consecutive years. 2.5 miles south of the Auto-Owners Insurance Owners Insurance Company were each rated A The objectives of the analysis are Company headquarters. The facility, which will Excellent by TheStreet.com (formerly Weiss Ratings, to recognize the 50 companies that have excelled also house the document processing and premium Inc.). Owners Insurance Company and Property- at balancing safety, consistency and performance payment processing departments, is scheduled for Owners Insurance Company each earned a rating over five years, and to then benchmark their completion in fall 2009. of B+ Good. Auto-Owners Insurance Company performance with the industry overall. was ranked as the sixth strongest auto insurer in Ward Financial Group is a Cincinnati-based the country and the fifth strongest home insurance management consulting and investment banking company, and Home-Owners Insurance Company firm specializing in the insurance industry, and was ranked 10th for home insurance. Auto-Owners is recognized by Fortune magazine, the New Life Insurance Company also received an A Excellent York Times, Reuters news service and others as rating. According to TheStreet.com, companies in an authoritative source for insurance industry these categories offer “excellent financial security.” financial analysis.
  • 7. COMPANIES’ REPORTS Auto-Owners Insurance Group enjoyed approximately 36,223 agents in more than 6,000 Home-Owners Insurance Company recorded continued asset growth in 2007 and is recognized agencies, and is the Group’s largest insurer. written premiums of $852.7 million at year-end for exceptional financial strength and stability 2007. This property and casualty stock company Auto-Owners Life Insurance Company experienced writes business in Michigan and Ohio. among the nation’s largest insurers. Comprised another excellent year; over 46,000 applications were of five property and casualty companies and one received. The Company recorded $20.6 billion of life Property-Owners Insurance Company had life/health/annuity insurer, the Group had combined insurance in force at year-end, an increase of 11.6 another fine year with written premiums of $68.9 assets of $13,677,502,632 at year-end 2007, up $850 percent over the previous year. In addition, annuity million in 2007, an increase of 3.5 percent over the million from 2006. Net written premiums totaled reserves for this stock company increased nearly previous year. This stock insurer writes property $4,527,366,865, down $37 million from the previous 9.1 percent to over $1.2 billion. Assets were up 9.2 and casualty products in Indiana and Michigan. year. Over 4.4 million personal, commercial, and percent to $2 billion and total Life Company written life insurance policies were in force at year-end 2007. Southern-Owners Insurance Company completed premium was $205.5 million. Seventy-four underwriting, claims and marketing its 13th year of operation in 2007, with written offices serve customers in the Group’s 25-state Owners Insurance Company recorded another premiums of $135.9 million at year-end. This stock marketing territories. strong year with written premiums of over $1.15 insurer writes property and casualty products in billion at year-end 2007, up 4 percent from the Florida. Auto-Owners Insurance Company ranks among the leading property and casualty insurers in the previous year. This stock company is the second United States with recorded net written premiums largest property and casualty insurer in the Auto- of over $2.4 billion at the end of 2007. This Owners Insurance Group and operates in 24 of the 25 mutual insurance company is represented by states that make up the Auto-Owners regional market.
  • 8. AUTO-OWNERS HOME-OWNERS AUTO-OWNERS LIFE INSURANCE COMPANY INSURANCE COMPANY INSURANCE COMPANY Lansing, Michigan Lansing, Michigan Lansing, Michigan PROPERTY-OWNERS OWNERS SOUTHERN-OWNERS INSURANCE COMPANY INSURANCE COMPANY INSURANCE COMPANY Marion, Indiana Lima, Ohio Lansing, Michigan Administrative offices of all companies are located at 6101 Anacapri Blvd., Lansing, MI 48917 12131 (3-08) WWW.AUTO-OWNERS.COM