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Employee community management
- 1. • Labor world has changed greatly in times of globalization as employees at corporations must be able to connect across time zones and national borders technically, to continue being creative and innovative. We relate to each other every day, need to exchange information, are curious, and want to solve problems together. • It's about taking the energy resulting from each communication need and turning it into a more open, transparent and collaborative work environment.
- 2. 14/03/2012 • The average time that a company spends in the S&P 500 is 15 years, continuously trending downward over the past 80 years. In fact, as recent as 10 years ago, the average lifespan was 25 years. • Change is swift. Cycle times are shortening. We are seeing this play out across industries and institutions. Survival of the fittest?
- 4. Communities – a new way of working
- 5. “An employee community manager is the person responsible for ensuring that a community is used effectively by its members to achieve the goal that it was created for.”
- 7. 14/03/2012 7 BUILD INCENTIVES FOR CREATING PROFILES PILOT WITH SMALL GROUP OF EARLY ADOPTERS DEFINE GOALS USE BADGING SET UP A Q&A AREA „YOU GET WHAT YOU GIVE“ OFFER BLOG WRITING COURSES DEACTIVATE ALTERNATIVE SOLUTIONS WRITE COMPELLING SUCCESS STORIES PRESENT SIMPLE USE CASES PRODUCE VIDEOS WITH EXCITED BEGINNERS ORGANIZE FUN COMPETITIONS OFFER UNIQUE CONTENT
- 8. curate
- 9. Engage
- 10. motivate
- 11. share
- 12. calm
- 13. network
- 14. enable
- 15. Lead
- 16. mastery
- 17. Shall we?
Editor's Notes
- Selbstorganisation beschreibt die Fähigkeit eines Systems, sich zu strukturieren, neue Strukturen zu schaffen, zu lernen oder sich zu diversifizieren. Ein Unternehmen ist eine Organisation und somit ein System, das sich – will es den Entwicklungssprung zum Enterprise 2.0 machen – der Selbstorganisation bedienen sollte. „Selbstorganisation bringt Heterogenität, Unberechenbarkeit und oft auch völlig neue Strukturen und Vorgehensweisen hervor. Sie braucht Freiheit, Experimente und ein gewisses Maß an Unordnung. Einzelpersonen und Machtstrukturen empfinden diese die Selbstorganisation fördernden Bedingungen oft als bedrohlich.“ (Meadows 2010: 99) Anpassungsfähigkeit! Lernfähige, komplexe Organisationen, die ihre Anpassungsfähigkeit radikal verbessern basieren auf netzwerkartig strukturierten und verbundenen Communities, um effizientes Wissensmanagment zu ermöglichen und kreative Lösungen für komplett neue Veränderungsherausforderungen bereit zu stellen.
- Komplizierte Systeme haben eine hohe Anzahl von Elementen, die in linearen, beschreibbaren Beziehungen zueinander stehen Komplexe Systeme haben eine hohe Anzahl von Elementen, die in wechselseitigen, nicht-linearen, und daher unvorhersagbaren Beziehungen zueinander stehen: Emergenz (was hier nicht steht) The natural world is replete with patterns and processes that exhibit organization without an organizer, coordination without a coordinator In the years since my childhood, those who study complex systems have learned that many natural patterns share a similar mechanism of formation called self-organization. Self-organization refers to a wide range of processes in both living and nonliving systems. Those processes are characterized by simple "rules" that depend solely on local interactions among the subunits of the system. Yet despite their simplicity and the local range of their immediate effects, the rules and their actions on the subunits give rise to the spontaneous emergence of pattern, order, and structure on a global, system-wide scale. It is not easy for human beings to intuit how such a decentralized mode of operation can function so efficiently, because human groups rely so heavily on hierarchical organization. Executive functioning, planning, and decision-making exist at many levels of the hierarchy. Imagine a world without supervisors, administrators, and managers, and many people would imagine sheer chaos. Nevertheless, self-organization in nature is efficient, economical, and ubiquitous. It is one of the least known, yet most powerful, devices for achieving pattern and order in the world
- Collaboration als fortlaufenden sozialen Lernprozess Law of complexity: We have found something that seems to provide a good unifying theme: networks. Networks pervade complexity at multiple scales. They are the fabric of social interactions and sustain life from cells to ecosystems and allow thoughts to flow through our brains.