1. I N D I A ' S L A R G E S T B R A N D E D N E T W O R K O F H O T E
L S
OYO CORPORATE PRESENTATION
Internal Document
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3. Agenda
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Industry Overview
What is OYO Rooms
How we do it
What’s in it for you
Why partner with us
4. Travel Industry Trends
The hotel industry will touch $1.8 billion
by 2016 from a current value of $ 800
Million
60% of all Hotel Bookings are
done through Travel Agents
th
- Economic Times, 28th Sept,15
-NDTV, 29 Oct, 15
Challenges we see in the market:
Multiple contracts with multiple hotels or OTAs
Mulriple points of faliute which OTAs cant control
Ensuring standard customer experience at the same or lesser cost
Last minute bookings, check in & check out procedures
5. Corporate Traveller Trends
Business travel to increase by
15% to US $27 billion in 2016
- TOI, 16th Mar,15
Challenges we see in the market:
Adherence to travel policy
Control in spend
Transparency in reimbursements
Approval process for booking
Around 50% of Revenue of
TMCs comes through Hotels
- DNA India, 27th Sept,15
6. The OYO Story
RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was
selected for the 20 under 20 Thiel Fellowship which
makes him the only Asian to be selected. He started
working early at the age of 13 and by 18 he was building
OYO Rooms.
9. We Have Grown Rapidly In The Past 2.5
Years
May 2013
Founded OYO
Rooms, with
Single 11 Room
Hotel
March 2014
11 Properties
in 2 Cities
10. Across More Than 150 Cities In India…
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Pan India Inventory of
150Cities,
30,000 Rooms
Check-in across Mumbai,
Delhi, Kolkata, Chennai,
Kerala, Chandigarh and many
more places across India.
11. Travelers Love Us Because We Understand What They Want
Free Wi-Fi
Round the
clock room
service
Trained staff Customer service
team
(24x7 call centre)
Conferencin
g facility
Beds with
comfortable spring
mattress
Clean
bathrooms
Toiletries Spotless linen Complimentary
breakfast
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Transformation Detailing
Owner Room
13. OYO Rooms
In-Room Amenities
Bath kit | Mattress | Shower
head
Aesthetic Upgrade Decal
& lamps | Dollops &
boards
Photography & CRS
Property made live through
visuals & CRS activation
14. The OYO Family
Standard
Parameters
Star Category:
Stay Description
Price Band:
No of Properties:
Ideal For
No Frills,
Standardized Stay
`999
1831
Young business travelers
and Entrepreneurs
15. Our Future Forays
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16. OYO Standard
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17. OYO Premium
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18. OYO Elite
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19. OYO Flagship (Women Preferred Properties)
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20. OYO Eco-System
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PRODUCT
DEVELOPMENT
100+ Engineers from top
tier colleges building new
technologies everyday
BRANDING &
COMMUNICATIONS
Brand building
through online &
offline media
BUSINESS
DEVELOPMENT
Property
identification,
contractual
formalities
CITY OPERATIONS
Accounts
reconciliation, property
maintenance, handling
escalations
DEMAND
Dedicated teams to
put more heads in beds
21. We Leverage Technology To Solve Your
Challenges
B2B Portal
Central System with Access to Oyo Inventory for Direct
Bookings.
How?
Coming Soon API
integration to support
bookings, real time
inventory thus
improving efficiency
further.
24x7 Call Centre/Dedicated Account Manager
500+ members in the customer support team,
Relationship managers provide full-time support.
Customer Feedback
Extensive customer feedback collected via App & online
channels. Regular reporting & process improvements.
Tablets
OYO’s tablets provided to each hotel owner to manage
inventory and customer check in/check out.
22. We Are Thankful For Your
“I really liked overall experience, great location, courteous
staff, awesome pricing. The use of technology like online
booking, SMS reminders, Google map location made it a
good experience.”
- Rajiv, Chandigarh
“Even at Midnight I have received help from OYO
reservations team. My KAM is very prompt in understanding
the needs of my customers and suggesting options.”
-Soham Sah, Owner, Inde Destination, Jaipur
“Great, and very good operational management. Loved it.
Will definitely partner with OYO again”
- Sreya, Owner, Jasmine Events, Delhi
25. ...
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26. 2700+ Organisations Check into an Oyo Daily
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And growing every day
27. Management Team
RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was selected for
the 20 under 20 Thiel Fellowship which makes him the only Asian to
be selected. He started working early at the age of 13 and by 18 he
was building OYO Rooms
ABHINAV SINHA
Abhinav is a chemical engineer for IIT Kharagpur and an MBA from
Harvard. He has more than 10 years of experience in both products
and service companies. Most recently he was a Principal at The
Boston Consulting Group based in Dallas
Our
Team
2000+ motivated
individuals
500+ Reservation
Employees
From top colleges like
IIMs, IITs, Harvard, ISB
29. WHAT’s IN IT FOR YOU...
Centralized booking
process through a
corporate portal
More earnings
through coupons &
promotional activities
OYO partners enjoy
a 15 day credit
period
Flexible payment
options
10% discount on
every room booking
Transparency
throughout the
booking process
`
30. Why Partner With OYO?
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The Largest Chain Of Branded Hotels
2,000+ employees in India
3,000+ Properties across 148+ cities
Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital,
Peter Theil
The Choice of TMCs, Corporates and Event
Management Companies
+ 2700 Travel Agents, Corporate and Event
Management Companies working with us
3 Million App Downloads
3.8 Million Room Nights Booked Till Date
4.8 lac + Satisfied Customers
Customer First Attitude
Dedicated Account Managers
24 * 7 Call Center with 500 + Trained Executives
Seamless booking, check in and cancellation process
Guarantee of Room & Service Quality Standardization of
Stay Experience
31. THANK YOU
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