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I N D I A ' S L A R G E S T B R A N D E D N E T W O R K O F H O T E
L S
OYO CORPORATE PRESENTATION
Internal Document
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of Oyo Rooms is strictly
prohibited
Agenda
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC
Industry Overview
What is OYO Rooms
How we do it
What’s in it for you
Why partner with us
Travel Industry Trends
The hotel industry will touch $1.8 billion
by 2016 from a current value of $ 800
Million
60% of all Hotel Bookings are
done through Travel Agents
th
- Economic Times, 28th Sept,15
-NDTV, 29 Oct, 15
Challenges we see in the market:
Multiple contracts with multiple hotels or OTAs
Mulriple points of faliute which OTAs cant control
Ensuring standard customer experience at the same or lesser cost
Last minute bookings, check in & check out procedures
Corporate Traveller Trends
Business travel to increase by
15% to US $27 billion in 2016
- TOI, 16th Mar,15
Challenges we see in the market:
Adherence to travel policy
Control in spend
Transparency in reimbursements
Approval process for booking
Around 50% of Revenue of
TMCs comes through Hotels
- DNA India, 27th Sept,15
The OYO Story
RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was
selected for the 20 under 20 Thiel Fellowship which
makes him the only Asian to be selected. He started
working early at the age of 13 and by 18 he was building
OYO Rooms.
Our Mission
“Building The World’s Largest
Technology Driven Hotel
Network”
Our Vision
“Change The Way People
Stay Away From Home”
We Have Grown Rapidly In The Past 2.5
Years
May 2013
Founded OYO
Rooms, with
Single 11 Room
Hotel
March 2014
11 Properties
in 2 Cities
Across More Than 150 Cities In India…
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC
Pan India Inventory of
150Cities,
30,000 Rooms
Check-in across Mumbai,
Delhi, Kolkata, Chennai,
Kerala, Chandigarh and many
more places across India.
Travelers Love Us Because We Understand What They Want
Free Wi-Fi
Round the
clock room
service
Trained staff Customer service
team
(24x7 call centre)
Conferencin
g facility
Beds with
comfortable spring
mattress
Clean
bathrooms
Toiletries Spotless linen Complimentary
breakfast
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC
Transformation Detailing
Owner Room
OYO Rooms
In-Room Amenities
Bath kit | Mattress | Shower
head
Aesthetic Upgrade Decal
& lamps | Dollops &
boards
Photography & CRS
Property made live through
visuals & CRS activation
The OYO Family
Standard
Parameters
Star Category:
Stay Description
Price Band:
No of Properties:
Ideal For
No Frills,
Standardized Stay
`999
1831
Young business travelers
and Entrepreneurs
Our Future Forays
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Standard
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Premium
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Elite
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Flagship (Women Preferred Properties)
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Eco-System
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC
PRODUCT
DEVELOPMENT
100+ Engineers from top
tier colleges building new
technologies everyday
BRANDING &
COMMUNICATIONS
Brand building
through online &
offline media
BUSINESS
DEVELOPMENT
Property
identification,
contractual
formalities
CITY OPERATIONS
Accounts
reconciliation, property
maintenance, handling
escalations
DEMAND
Dedicated teams to
put more heads in beds
We Leverage Technology To Solve Your
Challenges
B2B Portal
Central System with Access to Oyo Inventory for Direct
Bookings.
How?
Coming Soon API
integration to support
bookings, real time
inventory thus
improving efficiency
further.
24x7 Call Centre/Dedicated Account Manager
500+ members in the customer support team,
Relationship managers provide full-time support.
Customer Feedback
Extensive customer feedback collected via App & online
channels. Regular reporting & process improvements.
Tablets
OYO’s tablets provided to each hotel owner to manage
inventory and customer check in/check out.
We Are Thankful For Your
“I really liked overall experience, great location, courteous
staff, awesome pricing. The use of technology like online
booking, SMS reminders, Google map location made it a
good experience.”
- Rajiv, Chandigarh
“Even at Midnight I have received help from OYO
reservations team. My KAM is very prompt in understanding
the needs of my customers and suggesting options.”
-Soham Sah, Owner, Inde Destination, Jaipur
“Great, and very good operational management. Loved it.
Will definitely partner with OYO again”
- Sreya, Owner, Jasmine Events, Delhi
Awards & Accolades
First Asian
Resident to
be backed by
Peter Thiel’s
Foundation
In The News…
...
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
2700+ Organisations Check into an Oyo Daily
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC
And growing every day
Management Team
RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was selected for
the 20 under 20 Thiel Fellowship which makes him the only Asian to
be selected. He started working early at the age of 13 and by 18 he
was building OYO Rooms
ABHINAV SINHA
Abhinav is a chemical engineer for IIT Kharagpur and an MBA from
Harvard. He has more than 10 years of experience in both products
and service companies. Most recently he was a Principal at The
Boston Consulting Group based in Dallas
Our
Team
2000+ motivated
individuals
500+ Reservation
Employees
From top colleges like
IIMs, IITs, Harvard, ISB
$125 Million
Raised By The Best Venture Partners Worldwide
WHAT’s IN IT FOR YOU...
Centralized booking
process through a
corporate portal
More earnings
through coupons &
promotional activities
OYO partners enjoy
a 15 day credit
period
Flexible payment
options
10% discount on
every room booking
Transparency
throughout the
booking process
`
Why Partner With OYO?
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC
The Largest Chain Of Branded Hotels
2,000+ employees in India
3,000+ Properties across 148+ cities
Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital,
Peter Theil
The Choice of TMCs, Corporates and Event
Management Companies
+ 2700 Travel Agents, Corporate and Event
Management Companies working with us
3 Million App Downloads
3.8 Million Room Nights Booked Till Date
4.8 lac + Satisfied Customers
Customer First Attitude
Dedicated Account Managers
24 * 7 Call Center with 500 + Trained Executives
Seamless booking, check in and cancellation process
Guarantee of Room & Service Quality Standardization of
Stay Experience
THANK YOU
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS

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oyo-corporate-presentation.pptx

  • 1. I N D I A ' S L A R G E S T B R A N D E D N E T W O R K O F H O T E L S OYO CORPORATE PRESENTATION Internal Document AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 2. CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of Oyo Rooms is strictly prohibited
  • 3. Agenda AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC Industry Overview What is OYO Rooms How we do it What’s in it for you Why partner with us
  • 4. Travel Industry Trends The hotel industry will touch $1.8 billion by 2016 from a current value of $ 800 Million 60% of all Hotel Bookings are done through Travel Agents th - Economic Times, 28th Sept,15 -NDTV, 29 Oct, 15 Challenges we see in the market: Multiple contracts with multiple hotels or OTAs Mulriple points of faliute which OTAs cant control Ensuring standard customer experience at the same or lesser cost Last minute bookings, check in & check out procedures
  • 5. Corporate Traveller Trends Business travel to increase by 15% to US $27 billion in 2016 - TOI, 16th Mar,15 Challenges we see in the market: Adherence to travel policy Control in spend Transparency in reimbursements Approval process for booking Around 50% of Revenue of TMCs comes through Hotels - DNA India, 27th Sept,15
  • 6. The OYO Story RITESH AGARWAL: Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms.
  • 7. Our Mission “Building The World’s Largest Technology Driven Hotel Network”
  • 8. Our Vision “Change The Way People Stay Away From Home”
  • 9. We Have Grown Rapidly In The Past 2.5 Years May 2013 Founded OYO Rooms, with Single 11 Room Hotel March 2014 11 Properties in 2 Cities
  • 10. Across More Than 150 Cities In India… AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC Pan India Inventory of 150Cities, 30,000 Rooms Check-in across Mumbai, Delhi, Kolkata, Chennai, Kerala, Chandigarh and many more places across India.
  • 11. Travelers Love Us Because We Understand What They Want Free Wi-Fi Round the clock room service Trained staff Customer service team (24x7 call centre) Conferencin g facility Beds with comfortable spring mattress Clean bathrooms Toiletries Spotless linen Complimentary breakfast
  • 12. AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC Transformation Detailing Owner Room
  • 13. OYO Rooms In-Room Amenities Bath kit | Mattress | Shower head Aesthetic Upgrade Decal & lamps | Dollops & boards Photography & CRS Property made live through visuals & CRS activation
  • 14. The OYO Family Standard Parameters Star Category: Stay Description Price Band: No of Properties: Ideal For No Frills, Standardized Stay `999 1831 Young business travelers and Entrepreneurs
  • 15. Our Future Forays AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 16. OYO Standard AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 17. OYO Premium AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 18. OYO Elite AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 19. OYO Flagship (Women Preferred Properties) AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 20. OYO Eco-System AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC PRODUCT DEVELOPMENT 100+ Engineers from top tier colleges building new technologies everyday BRANDING & COMMUNICATIONS Brand building through online & offline media BUSINESS DEVELOPMENT Property identification, contractual formalities CITY OPERATIONS Accounts reconciliation, property maintenance, handling escalations DEMAND Dedicated teams to put more heads in beds
  • 21. We Leverage Technology To Solve Your Challenges B2B Portal Central System with Access to Oyo Inventory for Direct Bookings. How? Coming Soon API integration to support bookings, real time inventory thus improving efficiency further. 24x7 Call Centre/Dedicated Account Manager 500+ members in the customer support team, Relationship managers provide full-time support. Customer Feedback Extensive customer feedback collected via App & online channels. Regular reporting & process improvements. Tablets OYO’s tablets provided to each hotel owner to manage inventory and customer check in/check out.
  • 22. We Are Thankful For Your “I really liked overall experience, great location, courteous staff, awesome pricing. The use of technology like online booking, SMS reminders, Google map location made it a good experience.” - Rajiv, Chandigarh “Even at Midnight I have received help from OYO reservations team. My KAM is very prompt in understanding the needs of my customers and suggesting options.” -Soham Sah, Owner, Inde Destination, Jaipur “Great, and very good operational management. Loved it. Will definitely partner with OYO again” - Sreya, Owner, Jasmine Events, Delhi
  • 23. Awards & Accolades First Asian Resident to be backed by Peter Thiel’s Foundation
  • 25. ... AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
  • 26. 2700+ Organisations Check into an Oyo Daily AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC And growing every day
  • 27. Management Team RITESH AGARWAL: Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms ABHINAV SINHA Abhinav is a chemical engineer for IIT Kharagpur and an MBA from Harvard. He has more than 10 years of experience in both products and service companies. Most recently he was a Principal at The Boston Consulting Group based in Dallas Our Team 2000+ motivated individuals 500+ Reservation Employees From top colleges like IIMs, IITs, Harvard, ISB
  • 28. $125 Million Raised By The Best Venture Partners Worldwide
  • 29. WHAT’s IN IT FOR YOU... Centralized booking process through a corporate portal More earnings through coupons & promotional activities OYO partners enjoy a 15 day credit period Flexible payment options 10% discount on every room booking Transparency throughout the booking process `
  • 30. Why Partner With OYO? AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC The Largest Chain Of Branded Hotels 2,000+ employees in India 3,000+ Properties across 148+ cities Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital, Peter Theil The Choice of TMCs, Corporates and Event Management Companies + 2700 Travel Agents, Corporate and Event Management Companies working with us 3 Million App Downloads 3.8 Million Room Nights Booked Till Date 4.8 lac + Satisfied Customers Customer First Attitude Dedicated Account Managers 24 * 7 Call Center with 500 + Trained Executives Seamless booking, check in and cancellation process Guarantee of Room & Service Quality Standardization of Stay Experience
  • 31. THANK YOU AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS