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Al Golin In Memoriam
Tribute Coverage and Conversation
April 11, 2017
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"His importance to the success of McDonald's
could never be overstated," said Shelby
Yastrow, a former McDonald's general counsel.
"Al had the uncanny ability to see around
corners, and to see the road ahead and smooth
the bumps before we got there."
“Golin worked with Kroc and every
McDonald's leader since. He had a hand in
creating or expanding famous programs for
the Oak Park, Illinois-based fast-food chain,
including Ronald McDonald House
Charities, the McDonald's All-American
High School Basketball Game, and the
McDonald's All-American High School
Band.”
4
“Industry leaders and colleagues of Al Golin remembered the legacy of his 60-year
career in PR. Golin, who founded his firm in 1956, died Saturday. He was 87.
Golin had many notable career accomplishments, one being his decades-long
client relationship with McDonald’s, another growing and leading his PR firm into
an international agency with 1,500 staff and revenues in excess of $200 million.”
5
Friends and colleagues remember his work and his friendship:
Harold Burson, founder, Burson-Marsteller
"Al Golin is a role model for those public relations professionals who aspire to lead a global agency. He was a
leader in every sense of the word. He was a magnet who brought together a stable of talented people who
displayed a special loyalty to him, his company, and his clients. He was what I would describe as ‘a quiet man.’
His deeds vis-a-vis his clients and the members of his staff were seldom self-proclaimed. He devoted a lifetime of
service to an outstanding client list and to the public relations community.”
Richard Edelman, CEO, Edelman
"Al became a very good friend of my father’s, very true in the last 10 years of my dad's life. It started at the PR
Seminar and grew into something rather special. He and Al had a really strong relationship. They were both at
their heart marketing PR gurus and founders and had passed their firms along, in Al's case to Fred [Cook] and in
my father’s to me. That was a really lovely thing for my dad. He was the best of us."
6
Fred Cook, chairman, Golin
"Dan [Edelman], Harold [Burson], and Al are three pioneers of the industry, and now only Harold is left. We've lost
a legend, somebody who was a founding father of PR. Al was always innovative in his time, even in his eighties
when we announced g4. Al was all in on g4 and thought it was a great idea, even when some of our senior
management were skeptical."
Gary Rudnick, co-CEO, Golin
"Every day, I have heard him interact with colleagues, strangers, clients, prospects and friends. He was always
interested, caring and unassuming. For him, it was just another conversation in his day. For the others, it was a
highlight - possibly of their entire career. Yet he treated each person with respect and as an equal. He had a gift
for that, and I was fortunate enough to witness it every day. McDonald's slogan for many years was ‘Billions and
Billions Served.’ In our industry, and in particular at our agency, that same slogan fit Al Golin. He ‘served’ so many
of us with his friendship, his wisdom, his humility, his creativity and his kindness. We are better professionals and
people for his influence, and he will never, ever be forgotten."
7
Jon Hughes, co-CEO, Golin
"When so much of conversation is around what’s fake or famous, Al’s qualities of authenticity and humility stood
out all the more. He was genuine and genuinely interested in what was best for his clients and colleagues and he
was loved for it. Seeing the industry evolve so much meant he was never afraid of change. In the management
meeting when what would become g4 was first being talked about, Fred turned to Al and said 'Hey Al, what do
you think of all this? This is your firm we’re talking about ripping apart.' And Al said, as only he could, 'Well, Fred, if
you all think this is the best thing we can do for our clients and our firm then let’s go ahead and do it.' This was
very much a part of his ‘fix it before it breaks’ philosophy that he lived by.”
Matt Neale, co-CEO, Golin
"Befitting his role as a curious, creative gentleman, Al was one of the world’s great raconteurs. His stories were so
good, every time I travelled to Chicago I’d ask Al to retell them, even if by now I could almost quote him word for
word. One of the most famous in the agency, was the day Al and a friend travelled to Havana in the early 1950s,
only to discover Ernest Hemingway in the corner of a nightclub. The story involves paparazzi, a great American
novel, and a question about - how shall we put it – a man’s crown jewels! Now it’s our turn to pass on his stories
to those that weren't so fortunate to work with one of the founding fathers of public relations."
8
Ellen Ryan Mardiks, vice-chair, Golin
"Al was a pioneer and a legend, but he never acted like one. That was key to his greatness. I have never met a
more genuine guy. I never heard him brag. He was proud, for sure, as he should have been. But this humble giant
led through inspiration, not intimidation, and that set the standard for all of us who carry on his legacy."
Scott Farrell, global corporate practice president, Golin
"Some of my best memories of 20 years at the agency Al founded were standing or sitting next to Al as he rocked
and swiveled in his favorite leather chair. I looked forward to those times. His counsel was always wise and spot
on. His ideas were fresh. His feedback was frank and honest. And his passion – for the work and the conversation
we were having – was palpable. He truly loved this business and it was evident in every word and action.”
Steve Easterbrook, CEO, McDonald's
"McDonald’s owes Al a tremendous debt of gratitude for all he accomplished in his partnership with us. We have
benefited for decades from his wisdom and leadership, from his friendship and his support."
9
Jano Cabrera, corporate SVP of U.S. communications, McDonald’s
"He was a legendary figure in all things communications at McDonald’s. Certain names are held in high esteem:
Ray Kroc, Fred Turner, and Al Golin. Two of those were founders of the company, so that says something about Al
that even though he was an outside advisor, he was very much considered a member of the team. When I met Al
he was welcoming me to McDonald’s and I was struck by his use of language. It wasn't the founder of an agency
having a conversation with a client about how they can help. It was somebody who was part of the brand and
equally passionate about it, if not more so."
Travis Heriaud, franchise owner-operator, McDonald’s
"At McDonald’s he will be remembered as an artist who helped shape this brand, telling our story to the world –
that in addition to being a burger restaurant company, McDonald’s is a centerpiece of our communities and the
franchisees are ambassadors of the brand. He will be missed and his passion and knack for storytelling will
continue to inspire us.”
Renee Wilson, president, PR Council
"Our industry has lost a legend and a pioneer. Al Golin’s legacy touches us all. I love his motto: 'fix it before it
breaks.' It’s an inspiration to our whole industry during this time of great transformation."
“Al Golin was a member of PR’s equivalent of ‘the greatest
generation,’ a group of entrepreneurs—Dan Edelman and Harold
Burson were the other most prominent examples—who helped to
create the modern public relations agency business. Golin died
this weekend at his home in Arizona.”
“His legacy lives on through McDonald’s annual Al Golin Trust Bank Award,
established in 1992, and Al’s Day – a global day of service to honor Golin's strong
belief in giving back to the community. Each year around Al’s birthday, Golin offices
around the world close their doors and employees collectively participate in service
activities to help make a difference in their local communities.”
“More than just the mind behind one of PR's
most successful agencies, Al Golin made
many contributions to the evolution of public
relations, launching groundbreaking socially
minded initiatives, mentoring scores of PR
professionals and making the greater good a
core part of his company's culture.”
“…there is no doubt that Al helped
shape the lives and careers of countless
individuals who mourn his passing
today.”
12
"Al's name is on our door but it is much more his
character that defines who we are," added Cook.
"He was a hard-working, honest, humorous guy
who defined what made our culture special and I
have strived over the past 30 years to extend that
culture and honor his legacy.”
“Al Golin, founder of the world’s largest global PR
agencies Golin passed away peacefully Saturday, April
8 at his second home in Scottsdale, Ariz. He was 87 and
had never retired, continuing to provide counsel to his
namesake firm, even in his final weeks.”
13
“What I will remember most about him is that despite his career
accomplishments, his genius for PR and his near-legendary status, he
was one of the most modest, humble men I’ve ever met. He was a
gentleman in a business where gentlemen are rare. Although his
name was on the door, it was never about him – it was always about
the work and the team.
I will miss him, but his generous spirit and positive influence live on in
everyone who was privileged to work by his side.”
“Kid, you need to go for it.” The words of wisdom from Al
Golin, a man I was fortunate to have as a mentor. He was
inspirational in the launch of CommPRO.biz back in
2010. We “went for it.” While we are all sad to learn of Al’s
passing, CommPRO wants to celebrate the life and
accomplishments of this public relations pioneer.
14
“Kroc trusted him completely,” his friend Chuck Ebeling
said in an obit posted by the Chicago Sun--Times. “He was
really a pioneer of modern communications. Al was
instrumental in the creation of the brand’s community
outreach and messaging.”
Golin se convirtió en asesor de comunicación de McDonald's a
finales de la década de los 50 cuando aún la cadena de comida rápida
no había despegado. Fruto del éxito de la relación contractual con
McDonald’s Golin fundó su propia agencia de comunicación, con la
que trabajó con clientes como Johnson & Johnson, Toyota, o Unilever.
15
16
Links to News Coverage
Campaign US
Chicago Business Journal
Chicago Sun-Times
Crain's Chicago Business
CommPro
Culpwrit
Diverge
The Holmes Report
Linhart PR Blog
O’Dwyers
PR News Online
PR Noticias
PR Week
PR Week (Industry Tribute)
17
Employee Tributes
A selection of tributes by current and former employees who
showed their love and appreciation for Al on social media.
Fred Cook
Chairman
18
Ellen Ryan
Mardiks
Vice Chair
19
Gary Rudnick
CEO+ Operations
20
Jonathan Hughes
CEO+ International
21
Matt Neale
CEO+ Vision
22
Caroline Dettman
Chief Creative and
Community Officer
23
Brian Beck
Chief Financial Officer
24
Scott Farrell
President, Global
Corporate Communications
25
Patti Temple
Rocks
Chief Innovation Officer
26
Ginger Porter
President, Midwest Region
27
Jeff Beringer
Global Practice Leader, Digital
28
Dave Duschene
Executive Director
29
Erin Gallagher
Director
30
Alex Tan
Deputy Managing Director, Dallas
31
Matt West
Global Head of Training
and Facilitation
32
Amy Kennedy
Executive Director
33
Carey Beck
Executive Director
34
Farah Speer
Executive Director
35
Sam Schwarz
Executive Director
36
Brian Snyder
Executive Director
37
Julie Dixon
Executive Director
38
Emily Peterson
Executive Director
39
Ron D’Innocenzo
Executive Director
40
Hortensia Natase
VP of Creative Services, Romania
41
Kristen Kelley
Director
42
Katherine Riemer
Director
43
Meghan Phillips
Director
44
Brian Camen
Director
45
Jacqi Moore
Director
46
Alexandra
Demers
Senior Media Manager
47
Chad Concelmo
Senior PR Writer
48
Kay Brungs
Senior Manager
49
Tony Ramirez
Information Technology
50
Evan Miller
Former Employee and
Current Client
51
Molly Keveney
Former Employee and
Current Client
52
Dane Roth
Former Employee
53
Zandra Zuno
Baermann
Former Employee
54
Molly Lynch
Murphy
Former Employee
55
Martin Oleksy
Former Employee
56
Jennifer Cohan
Former Employee
57
Jillian
McMenamin
Former Employee
58
Anne Hogan
Former Employee
59
Krystal Loewe
Former Employee
60
Megan Griffin
Former Employee
61
Melissa Brotz
Former Employee
62
Jessica Brubaker
Former Employee
63
Mike Cummins
Former Employee
64
Josh Morton
Former Employee
65
Robyn Bruns
Former Employee
66
Lane Bailey
Former Employee
67
Jeff Leshay
Former Employee
68
69
Industry Tributes
A selection of posts by industry leaders, outlets, agencies and clients who also honored Al.
McDonald’s
Client
70
McDonald’s
Client
71
Ronald McDonald
House Charities
72
Steve
Easterbook
Client: CEO, McDonald’s
73
Bob Parker
Client: National Peanut Board
74
Karen van
Bergen
CEO, Omnicom
Public Relations Group
75
Brad MacAfee
CEO, Porter Novelli
76
Linda Martin
Managing Director, Porter Novelli
77
Brenda Deely
EVP, Porter Novelli
78
Mike Fernandez
CEO, Burson-Marsteller U.S.
79
Bill Whitman Jr.
Former Managing Director,
Burson-Marsteller
80
Michael Kempner
CEO, MWWPR
81
Judy Phair
Former President and CEO, PRSA
82
Mike Love
PR Adviser, Burson-Marsteller UK
83
Ron Culp
Former Managing Director,
Ketchum; Current Director,
DePaul PR Graduate Program
84
Matt Ragas
DePaul University PR Graduate
Program Professor
85
Steve Barrett
Editor, PR Week
86
Matthew
Hutchinson
Communication Executive,
Tribune Publishing
87
Paula Pedene
PRSA Fellow and Silver Anvil
Award Winner
88
Betsy Berkhemer
Former President & Founder,
Berkhemer & Klein
89
David Prosperi
Former VP Global Public
Relations, Aon
90
91
PR Council
Industry Outlet
92
Plank Center
for PR
Alabama PR Leadership Center
93
Edelman Chicago
Agency
Sheila Musolino
Client: CEO, Ronald McDonald
House Charities
94
Rosanna M. Fiske
Client: VP Corporate
Communications, Wells Fargo
95
96

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Remembering Al Golin

  • 1. Al Golin In Memoriam Tribute Coverage and Conversation April 11, 2017
  • 2. 2
  • 3. 3 "His importance to the success of McDonald's could never be overstated," said Shelby Yastrow, a former McDonald's general counsel. "Al had the uncanny ability to see around corners, and to see the road ahead and smooth the bumps before we got there." “Golin worked with Kroc and every McDonald's leader since. He had a hand in creating or expanding famous programs for the Oak Park, Illinois-based fast-food chain, including Ronald McDonald House Charities, the McDonald's All-American High School Basketball Game, and the McDonald's All-American High School Band.”
  • 4. 4 “Industry leaders and colleagues of Al Golin remembered the legacy of his 60-year career in PR. Golin, who founded his firm in 1956, died Saturday. He was 87. Golin had many notable career accomplishments, one being his decades-long client relationship with McDonald’s, another growing and leading his PR firm into an international agency with 1,500 staff and revenues in excess of $200 million.”
  • 5. 5 Friends and colleagues remember his work and his friendship: Harold Burson, founder, Burson-Marsteller "Al Golin is a role model for those public relations professionals who aspire to lead a global agency. He was a leader in every sense of the word. He was a magnet who brought together a stable of talented people who displayed a special loyalty to him, his company, and his clients. He was what I would describe as ‘a quiet man.’ His deeds vis-a-vis his clients and the members of his staff were seldom self-proclaimed. He devoted a lifetime of service to an outstanding client list and to the public relations community.” Richard Edelman, CEO, Edelman "Al became a very good friend of my father’s, very true in the last 10 years of my dad's life. It started at the PR Seminar and grew into something rather special. He and Al had a really strong relationship. They were both at their heart marketing PR gurus and founders and had passed their firms along, in Al's case to Fred [Cook] and in my father’s to me. That was a really lovely thing for my dad. He was the best of us."
  • 6. 6 Fred Cook, chairman, Golin "Dan [Edelman], Harold [Burson], and Al are three pioneers of the industry, and now only Harold is left. We've lost a legend, somebody who was a founding father of PR. Al was always innovative in his time, even in his eighties when we announced g4. Al was all in on g4 and thought it was a great idea, even when some of our senior management were skeptical." Gary Rudnick, co-CEO, Golin "Every day, I have heard him interact with colleagues, strangers, clients, prospects and friends. He was always interested, caring and unassuming. For him, it was just another conversation in his day. For the others, it was a highlight - possibly of their entire career. Yet he treated each person with respect and as an equal. He had a gift for that, and I was fortunate enough to witness it every day. McDonald's slogan for many years was ‘Billions and Billions Served.’ In our industry, and in particular at our agency, that same slogan fit Al Golin. He ‘served’ so many of us with his friendship, his wisdom, his humility, his creativity and his kindness. We are better professionals and people for his influence, and he will never, ever be forgotten."
  • 7. 7 Jon Hughes, co-CEO, Golin "When so much of conversation is around what’s fake or famous, Al’s qualities of authenticity and humility stood out all the more. He was genuine and genuinely interested in what was best for his clients and colleagues and he was loved for it. Seeing the industry evolve so much meant he was never afraid of change. In the management meeting when what would become g4 was first being talked about, Fred turned to Al and said 'Hey Al, what do you think of all this? This is your firm we’re talking about ripping apart.' And Al said, as only he could, 'Well, Fred, if you all think this is the best thing we can do for our clients and our firm then let’s go ahead and do it.' This was very much a part of his ‘fix it before it breaks’ philosophy that he lived by.” Matt Neale, co-CEO, Golin "Befitting his role as a curious, creative gentleman, Al was one of the world’s great raconteurs. His stories were so good, every time I travelled to Chicago I’d ask Al to retell them, even if by now I could almost quote him word for word. One of the most famous in the agency, was the day Al and a friend travelled to Havana in the early 1950s, only to discover Ernest Hemingway in the corner of a nightclub. The story involves paparazzi, a great American novel, and a question about - how shall we put it – a man’s crown jewels! Now it’s our turn to pass on his stories to those that weren't so fortunate to work with one of the founding fathers of public relations."
  • 8. 8 Ellen Ryan Mardiks, vice-chair, Golin "Al was a pioneer and a legend, but he never acted like one. That was key to his greatness. I have never met a more genuine guy. I never heard him brag. He was proud, for sure, as he should have been. But this humble giant led through inspiration, not intimidation, and that set the standard for all of us who carry on his legacy." Scott Farrell, global corporate practice president, Golin "Some of my best memories of 20 years at the agency Al founded were standing or sitting next to Al as he rocked and swiveled in his favorite leather chair. I looked forward to those times. His counsel was always wise and spot on. His ideas were fresh. His feedback was frank and honest. And his passion – for the work and the conversation we were having – was palpable. He truly loved this business and it was evident in every word and action.” Steve Easterbrook, CEO, McDonald's "McDonald’s owes Al a tremendous debt of gratitude for all he accomplished in his partnership with us. We have benefited for decades from his wisdom and leadership, from his friendship and his support."
  • 9. 9 Jano Cabrera, corporate SVP of U.S. communications, McDonald’s "He was a legendary figure in all things communications at McDonald’s. Certain names are held in high esteem: Ray Kroc, Fred Turner, and Al Golin. Two of those were founders of the company, so that says something about Al that even though he was an outside advisor, he was very much considered a member of the team. When I met Al he was welcoming me to McDonald’s and I was struck by his use of language. It wasn't the founder of an agency having a conversation with a client about how they can help. It was somebody who was part of the brand and equally passionate about it, if not more so." Travis Heriaud, franchise owner-operator, McDonald’s "At McDonald’s he will be remembered as an artist who helped shape this brand, telling our story to the world – that in addition to being a burger restaurant company, McDonald’s is a centerpiece of our communities and the franchisees are ambassadors of the brand. He will be missed and his passion and knack for storytelling will continue to inspire us.” Renee Wilson, president, PR Council "Our industry has lost a legend and a pioneer. Al Golin’s legacy touches us all. I love his motto: 'fix it before it breaks.' It’s an inspiration to our whole industry during this time of great transformation."
  • 10. “Al Golin was a member of PR’s equivalent of ‘the greatest generation,’ a group of entrepreneurs—Dan Edelman and Harold Burson were the other most prominent examples—who helped to create the modern public relations agency business. Golin died this weekend at his home in Arizona.” “His legacy lives on through McDonald’s annual Al Golin Trust Bank Award, established in 1992, and Al’s Day – a global day of service to honor Golin's strong belief in giving back to the community. Each year around Al’s birthday, Golin offices around the world close their doors and employees collectively participate in service activities to help make a difference in their local communities.”
  • 11. “More than just the mind behind one of PR's most successful agencies, Al Golin made many contributions to the evolution of public relations, launching groundbreaking socially minded initiatives, mentoring scores of PR professionals and making the greater good a core part of his company's culture.” “…there is no doubt that Al helped shape the lives and careers of countless individuals who mourn his passing today.”
  • 12. 12 "Al's name is on our door but it is much more his character that defines who we are," added Cook. "He was a hard-working, honest, humorous guy who defined what made our culture special and I have strived over the past 30 years to extend that culture and honor his legacy.” “Al Golin, founder of the world’s largest global PR agencies Golin passed away peacefully Saturday, April 8 at his second home in Scottsdale, Ariz. He was 87 and had never retired, continuing to provide counsel to his namesake firm, even in his final weeks.”
  • 13. 13 “What I will remember most about him is that despite his career accomplishments, his genius for PR and his near-legendary status, he was one of the most modest, humble men I’ve ever met. He was a gentleman in a business where gentlemen are rare. Although his name was on the door, it was never about him – it was always about the work and the team. I will miss him, but his generous spirit and positive influence live on in everyone who was privileged to work by his side.” “Kid, you need to go for it.” The words of wisdom from Al Golin, a man I was fortunate to have as a mentor. He was inspirational in the launch of CommPRO.biz back in 2010. We “went for it.” While we are all sad to learn of Al’s passing, CommPRO wants to celebrate the life and accomplishments of this public relations pioneer.
  • 14. 14 “Kroc trusted him completely,” his friend Chuck Ebeling said in an obit posted by the Chicago Sun--Times. “He was really a pioneer of modern communications. Al was instrumental in the creation of the brand’s community outreach and messaging.” Golin se convirtió en asesor de comunicación de McDonald's a finales de la década de los 50 cuando aún la cadena de comida rápida no había despegado. Fruto del éxito de la relación contractual con McDonald’s Golin fundó su propia agencia de comunicación, con la que trabajó con clientes como Johnson & Johnson, Toyota, o Unilever.
  • 15. 15
  • 16. 16 Links to News Coverage Campaign US Chicago Business Journal Chicago Sun-Times Crain's Chicago Business CommPro Culpwrit Diverge The Holmes Report Linhart PR Blog O’Dwyers PR News Online PR Noticias PR Week PR Week (Industry Tribute)
  • 17. 17 Employee Tributes A selection of tributes by current and former employees who showed their love and appreciation for Al on social media.
  • 23. Caroline Dettman Chief Creative and Community Officer 23
  • 28. Jeff Beringer Global Practice Leader, Digital 28
  • 31. Alex Tan Deputy Managing Director, Dallas 31
  • 32. Matt West Global Head of Training and Facilitation 32
  • 41. Hortensia Natase VP of Creative Services, Romania 41
  • 51. Evan Miller Former Employee and Current Client 51
  • 52. Molly Keveney Former Employee and Current Client 52
  • 69. 69 Industry Tributes A selection of posts by industry leaders, outlets, agencies and clients who also honored Al.
  • 74. Bob Parker Client: National Peanut Board 74
  • 77. Linda Martin Managing Director, Porter Novelli 77
  • 80. Bill Whitman Jr. Former Managing Director, Burson-Marsteller 80
  • 82. Judy Phair Former President and CEO, PRSA 82
  • 83. Mike Love PR Adviser, Burson-Marsteller UK 83
  • 84. Ron Culp Former Managing Director, Ketchum; Current Director, DePaul PR Graduate Program 84
  • 85. Matt Ragas DePaul University PR Graduate Program Professor 85
  • 88. Paula Pedene PRSA Fellow and Silver Anvil Award Winner 88
  • 89. Betsy Berkhemer Former President & Founder, Berkhemer & Klein 89
  • 90. David Prosperi Former VP Global Public Relations, Aon 90
  • 92. 92 Plank Center for PR Alabama PR Leadership Center
  • 94. Sheila Musolino Client: CEO, Ronald McDonald House Charities 94
  • 95. Rosanna M. Fiske Client: VP Corporate Communications, Wells Fargo 95
  • 96. 96