It's not the platforms that matter, it's consumer and user behavior. Eight undeniable trends suggest we need to conceive ideas that generate content, get better at inspiring others to tell our stories, and finally, to change our vocabulary. From audience to community, from media plan to interest plan, from penetrate to collaborate.
6. Exclusive deals or offers 36.90%
YES i am a current customer. 32.90%
NO 40.10% Interesting or entertaining content. 18.20%
59.90% Other people I know are fans of the brand. 6.20%
Service, support or product news 5.00%
Other 0.70%
have you ever “friended” a brand what is the primary reason you
on Facebook or MySpace? “friend” a brand?
Source: Razorfish study
Sunday, March 28, 2010
7. Exclusive deals or offers. 43.50%
NO YES
i am a current customer. 23.50%
74.50% Interesting or entertaining content 22.70%
25.50%
Other people I know are fans of the brand. 6.30%
Service, support or product news 3.50%
Other 0.40%
have you ever followed a what is the primary reason you
brand on Twitter? follow a brand on Twitter?
Source: Razorfish study
Sunday, March 28, 2010
46. social content blogosphere
Channel
content is
promoted and
posted to
blogs.
Profiles drive traffic Profiles are
search Channel content is
to the content
posted to profiles. promoted to Original branded
channels. the blogs.
content and utility
Blogs will drive
traffic and
social networks members to the
profiles.
Friends and fans
join your
network.
Sunday, March 28, 2010