SlideShare a Scribd company logo
1 of 6
 
Incident Management When the going gets tough… Paul Chatelot Disneyland Resort Paris/Prevention, Safety & Environment Director SNELAC/Vice-President
How to deal with incident as it happens in your facility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2/5
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How to deal with incident as it happens at your facility 3/5
How to deal with media inquiries when the incident happens at another facility than yours ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4/5
How to deal with media inquiries when the incident happens at another facility than yours ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5/5

More Related Content

Similar to Pchatelot2300908

Business continuity for SMEs
Business continuity for SMEsBusiness continuity for SMEs
Business continuity for SMEsreedgrace1
 
Chamber Small Business Leader Awards and Forum
Chamber Small Business Leader Awards and ForumChamber Small Business Leader Awards and Forum
Chamber Small Business Leader Awards and ForumStephanie Brown
 
Steps in protecting your business reputation
Steps in protecting your business reputationSteps in protecting your business reputation
Steps in protecting your business reputationLeo Vidal
 
Question 6 lesson 2 asses 9 ca
Question 6 lesson 2 asses 9 caQuestion 6 lesson 2 asses 9 ca
Question 6 lesson 2 asses 9 caBluecare
 
Lancer's "24" Crisis Management Presentation 1/22/13
Lancer's "24" Crisis Management Presentation 1/22/13Lancer's "24" Crisis Management Presentation 1/22/13
Lancer's "24" Crisis Management Presentation 1/22/13kerdmann
 
Understanding Risk Management Basics for Business Owners
Understanding Risk Management Basics for Business OwnersUnderstanding Risk Management Basics for Business Owners
Understanding Risk Management Basics for Business OwnersFinancial Poise
 
Understanding Risk Management Basics for Business Owners (Series: Business Pr...
Understanding Risk Management Basics for Business Owners (Series: Business Pr...Understanding Risk Management Basics for Business Owners (Series: Business Pr...
Understanding Risk Management Basics for Business Owners (Series: Business Pr...Financial Poise
 
Presentasiakhir2020developer(fadliwiryawirawan)
Presentasiakhir2020developer(fadliwiryawirawan)Presentasiakhir2020developer(fadliwiryawirawan)
Presentasiakhir2020developer(fadliwiryawirawan)fadliwiryawirawan
 
Session 4 - Crisis Management 2-8-2024 1213.pptx
Session 4 - Crisis Management 2-8-2024 1213.pptxSession 4 - Crisis Management 2-8-2024 1213.pptx
Session 4 - Crisis Management 2-8-2024 1213.pptxMohamedRashad398974
 
Crisis Management in Reverse - Capitalizing on Shocks to the System
Crisis Management in Reverse - Capitalizing on Shocks to the SystemCrisis Management in Reverse - Capitalizing on Shocks to the System
Crisis Management in Reverse - Capitalizing on Shocks to the SystemForte Consultancy Group
 
Crisis And Risk
Crisis And RiskCrisis And Risk
Crisis And Riskkktv
 
When Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleWhen Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleSocial Media Day Lafayette
 
When Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleWhen Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleRodney Hess
 
Guide-to-accident-investigation
Guide-to-accident-investigationGuide-to-accident-investigation
Guide-to-accident-investigationMuhammad Ali Zafar
 
Social Listening in Practice: Reputation & Crisis Monitoring
Social Listening in Practice: Reputation & Crisis MonitoringSocial Listening in Practice: Reputation & Crisis Monitoring
Social Listening in Practice: Reputation & Crisis MonitoringBrandwatch
 

Similar to Pchatelot2300908 (20)

Mtt sap assignment
Mtt   sap assignmentMtt   sap assignment
Mtt sap assignment
 
Risk management
Risk managementRisk management
Risk management
 
Business continuity for SMEs
Business continuity for SMEsBusiness continuity for SMEs
Business continuity for SMEs
 
Chamber Small Business Leader Awards and Forum
Chamber Small Business Leader Awards and ForumChamber Small Business Leader Awards and Forum
Chamber Small Business Leader Awards and Forum
 
Steps in protecting your business reputation
Steps in protecting your business reputationSteps in protecting your business reputation
Steps in protecting your business reputation
 
Question 6 lesson 2 asses 9 ca
Question 6 lesson 2 asses 9 caQuestion 6 lesson 2 asses 9 ca
Question 6 lesson 2 asses 9 ca
 
Business risks
Business risksBusiness risks
Business risks
 
Lancer's "24" Crisis Management Presentation 1/22/13
Lancer's "24" Crisis Management Presentation 1/22/13Lancer's "24" Crisis Management Presentation 1/22/13
Lancer's "24" Crisis Management Presentation 1/22/13
 
Understanding Risk Management Basics for Business Owners
Understanding Risk Management Basics for Business OwnersUnderstanding Risk Management Basics for Business Owners
Understanding Risk Management Basics for Business Owners
 
The small & large business care package
The small & large business care packageThe small & large business care package
The small & large business care package
 
Crisis
CrisisCrisis
Crisis
 
Understanding Risk Management Basics for Business Owners (Series: Business Pr...
Understanding Risk Management Basics for Business Owners (Series: Business Pr...Understanding Risk Management Basics for Business Owners (Series: Business Pr...
Understanding Risk Management Basics for Business Owners (Series: Business Pr...
 
Presentasiakhir2020developer(fadliwiryawirawan)
Presentasiakhir2020developer(fadliwiryawirawan)Presentasiakhir2020developer(fadliwiryawirawan)
Presentasiakhir2020developer(fadliwiryawirawan)
 
Session 4 - Crisis Management 2-8-2024 1213.pptx
Session 4 - Crisis Management 2-8-2024 1213.pptxSession 4 - Crisis Management 2-8-2024 1213.pptx
Session 4 - Crisis Management 2-8-2024 1213.pptx
 
Crisis Management in Reverse - Capitalizing on Shocks to the System
Crisis Management in Reverse - Capitalizing on Shocks to the SystemCrisis Management in Reverse - Capitalizing on Shocks to the System
Crisis Management in Reverse - Capitalizing on Shocks to the System
 
Crisis And Risk
Crisis And RiskCrisis And Risk
Crisis And Risk
 
When Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleWhen Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April Courville
 
When Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April CourvilleWhen Tragedy Strikes: Managing a Crisis on Social Media – April Courville
When Tragedy Strikes: Managing a Crisis on Social Media – April Courville
 
Guide-to-accident-investigation
Guide-to-accident-investigationGuide-to-accident-investigation
Guide-to-accident-investigation
 
Social Listening in Practice: Reputation & Crisis Monitoring
Social Listening in Practice: Reputation & Crisis MonitoringSocial Listening in Practice: Reputation & Crisis Monitoring
Social Listening in Practice: Reputation & Crisis Monitoring
 

More from eas

Lsim300908
Lsim300908Lsim300908
Lsim300908eas
 
Johannisson300908
Johannisson300908Johannisson300908
Johannisson300908eas
 
Pchatelot300908
Pchatelot300908Pchatelot300908
Pchatelot300908eas
 
Cdawson300908
Cdawson300908Cdawson300908
Cdawson300908eas
 
Gchiari300908
Gchiari300908Gchiari300908
Gchiari300908eas
 
Bresinsky300908
Bresinsky300908Bresinsky300908
Bresinsky300908eas
 

More from eas (6)

Lsim300908
Lsim300908Lsim300908
Lsim300908
 
Johannisson300908
Johannisson300908Johannisson300908
Johannisson300908
 
Pchatelot300908
Pchatelot300908Pchatelot300908
Pchatelot300908
 
Cdawson300908
Cdawson300908Cdawson300908
Cdawson300908
 
Gchiari300908
Gchiari300908Gchiari300908
Gchiari300908
 
Bresinsky300908
Bresinsky300908Bresinsky300908
Bresinsky300908
 

Recently uploaded

Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noidadlhescort
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Sheetaleventcompany
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...lizamodels9
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 

Recently uploaded (20)

Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 

Pchatelot2300908

  • 1.  
  • 2. Incident Management When the going gets tough… Paul Chatelot Disneyland Resort Paris/Prevention, Safety & Environment Director SNELAC/Vice-President
  • 3.
  • 4.
  • 5.
  • 6.