Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Ed Fontana's Presentation at eComm 2009
1.
2. eComm 09 March 3, 2009
The
Interval
& Mobile
of
Experience
Interest
2003-2004 http://commutercommunity.blogspot.com/
2007-2008 http://oliveanimation.blogspot.com/
3. eComm 09 March 3, 2009
The
Interval
& Mobile
of
Experience
Interest
Adjustment as a Flag
2003-2004 http://commutercommunity.blogspot.com/
2007-2008 http://oliveanimation.blogspot.com/
4. eComm 09 March 3, 2009
The
Interval
& Mobile
of
Experience
Interest
Adjustment as a Flag
Hi-Res End
2003-2004 http://commutercommunity.blogspot.com/
2007-2008 http://oliveanimation.blogspot.com/
6. Single Minute Exchange of Die1 [SMED]
The Foundation of Just in Time Manufacturing
1Anexample of a Die is a VISA card.
Each different card embosses a transaction receipt stack including carbon copies.
7. Single Minute Exchange of Die1 [SMED]
The Foundation of Just in Time Manufacturing
1. Efficient Allocation
2. Manufacturing Technique >> Repetitive
3. Well posed >> Good Traction on Improvement
We applied it to development intervals: Know to Show
1Anexample of a Die is a VISA card.
Each different card embosses a transaction receipt stack including carbon copies.
8. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
(seconds)
9. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
(seconds)
0. Resolve
10. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
(seconds)
0. Resolve 1. Separate
11. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
(seconds)
0. Resolve 1. Separate 2. Convert
12. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
0. Resolve 1. Separate 2. Convert
13. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
0. Resolve 1. Separate 2. Convert 3. Streamline
14. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
0. Resolve 1. Separate 2. Convert 3. Streamline
15. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
ii
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
16. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
Cache
ii
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
17. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
Cache Background
ii processes
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
18. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
Cache Background
ii processes
Reputation
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
19. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
Cache Background
ii processes
Reputation
Social
profiles
Duration
ot nch
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
20. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
Cache Background
ii processes
Reputation
Social
profiles
Duration
ot nch
}
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
21. Interval of Interest
Improvement in Stages
All Most
Activities to Activities
Inside Outside
Cache Background
ii processes
Reputation
Social
profiles
Duration
ot nch
}ii
(seconds)
n
om Lu
io
SA
VI
pr
Eliminate
Adjustment
0. Resolve 1. Separate 2. Convert 3. Streamline
23. ii as an Operator
1.Who is the customer?
Customer confusion leads to team confusion
leads to blurry product experience
2.What interval do they care about?
3.What are the rich definition end points?
Olive Family guides mobile product definition.
24. ii as an Operator
1.Who is the customer?
Customer confusion leads to team confusion
leads to blurry product experience
2.What interval do they care about?
3.What are the rich definition end points?
Olive Family guides mobile product definition.
25. ii as an Operator
1.Who is the customer?
Customer confusion leads to team confusion
leads to blurry product experience
2.What interval do they care about?
3.What are the rich definition end points?
Olive Family guides mobile product definition.
()
26. ii as an Operator
1.Who is the customer?
Customer confusion leads to team confusion
leads to blurry product experience
2.What interval do they care about?
3.What are the rich definition end points?
Olive Family guides mobile product definition.
()
ii
27. stands for Carbon Copy
Telephone cC
Book amount size
of of
ink/person community
Diary Cc
28. stands for Carbon Copy
Telephone cC
Book amount size
of of
ink/person community
Diary Cc
4 Dimensions of space & time f(x, y, z, t)
5 Ws of Journalism f(who, what, x, y, z, t, why)
29. stands for Carbon Copy
Telephone cC
Book amount size
of of
ink/person community
Diary Cc
4 Dimensions of space & time f(x, y, z, t)
5 Ws of Journalism f(who, what, x, y, z, t, why)
30. stands for Carbon Copy
Telephone cC
Book amount size
of of
ink/person community
Diary Cc
Use event
windows.
Keep 1st c small
4 Dimensions of space & time f(x, y, z, t)
so 2nd C can be
5 Ws of Journalism f(who, what, x, y, z, t, why)
large: cC
38. L< >R ?
=
Needs more distance between sense points
39. L< >R
!
=
Longer antennae let single cell animals sense smaller gradients
using a sensor of a given resolution
Mobile directed
motion is
Mobility
initiated by a
Motion sensed
gradient
40. L< >R
!
=
Longer antennae let single cell animals sense smaller gradients
using a sensor of a given resolution one
antenna
Mobile directed
motion is
Mobility cC
initiated by a
Motion ^
sensed
gradient
41. L< >R
!
=
Longer antennae let single cell animals sense smaller gradients
using a sensor of a given resolution one
antenna
Mobile directed
motion is
Mobility cC
initiated by a
Motion ^
sensed
gradient
42. ii ( ) is Breakfast with Dad (max)
Tiffany Start: Dad in Kitchen
End: Dad looks at watch
43. ii ( )
Tiffany
: Dad looks at watch,
Adjustment steals attention and can take everyone in the room elsewhere.
44. Eliminate the adjustment:
feature phone
Dad looks at watch,
Make a list of cells traveled through and how long each takes.
Cell ID occupancy times are an indicator of generalized congestion.
45. feature phone
Dad looks at watch,
Share cell residence times with community in cloud. Sum to decide.
46. ii ( )
feature phone
Dad looks at watch,
Use cell edge ETA and historical day of week data to improve precision.
47. ii ( )
feature phone
Dad looks at watch,
Convert these list totals to trigger departure with meaningful audio alerts.
48. ii ( ) End As Late as Possible
End: Everyone hears vector cue
49. ii ( ) End As Late as Possible
End: Everyone hears vector cue
g
lin
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S
50. ii ( ) End As Late as Possible
End: Everyone hears vector cue
e
lac
P
’s
ke
u
D g
lin
ai
S
h
ot
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S
51. ii ( ) End As Late as Possible
End: Everyone hears vector cue
e
lac
P
’s
ke
u
D g
lin
ai
S
h
ot
o
m
S
l
ia
c
pe
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ir
A
52. ii ( ) End As Late as Possible
End: Everyone hears vector cue
e
lac
P
’s
ke
u
D g
lin
ai
S
h
ot
o
m
S
l
ia
c
pe
S
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ir
A
Tiffany thinks this is a way to organize the world's [traffic] information and
make it universally accessible and useful.
53. ii ( ) is time to hire quality (HR)
law
Mom Start: Knowledge of event
End: Confidence in Personnel
Questions 4 & 5
are from trusted
source.
This region is
called
Authentication
Corner.
54. ii ( ) is time to hire quality (HR)
law
Mom Start: Knowledge of event
End: Confidence in Personnel
Questions 4 & 5
are from trusted
source.
This region is
called
Authentication
Corner.
Sorting, remembering, & ranking resumes are all indicators of adjustment.
Engaging visual recognition skills around familiar shapes can speed this up.
55. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
56. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
57. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
58. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
59. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
60. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
61. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
62. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
63. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
64. Interval of Interest & the mobile experience
Adjustment Interval of
T Function Customer Hi-Res End cc
Flag Interest
Route to Family look at Breakfast ALAP audio
Feature phone
cC
Work watch (max) trigger
Carpool Family missed ride Transport Emergency cc
change plan uncertainty ride offer
Event HR/team reading Time spent Quality hire cc
Staffing resumes good hire1
Bus Stop Child early/late Time at curb ALAP trigger cc
mix
Mother worry Time of Confirmation cc
uncertainty notice
Location & compass
Lost Sheep Steward searching Time of Audio cc
Geiger eyes uncertainty direction
Finder
Merchant Merchant inventory Relationship Release cc
Beacon doubt investment1 trigger
Customer opportunity Productive Arrival cc
cost shopping1 trigger
1These three intervals are about efficient use of a budgeted resource
65. eComm 09 March 3, 2009
The
Interval
& Mobile
of
Experience
Interest