12.5 - How do truckload operations differ from less than truckload operations? 12.12 - How do weather conditions influence the reliability of Inland water carriers? 12.13 - What are freight forwarders? How do they function? What services do they perform? 12.19 - How does a common carrier differ from a contract carrier? Chapter 13: In your own words describe each element (all of the information) contained on the front of a bill of lading. .