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                                   Front Face & Profile
                                      an industry under house arrest




                                       Donald S. Teel – Founder

                                            President and CEO
                                                    e-Partner®




    Copyright © 2007, e-Partner USA, Inc. Distribution without alteration permitted. www.ePartnerUSA.com   1
 
 
 



Mug Shot: A New Front Face & Prof
                                file
Originally Posted by Donald Teel at REALono
         y                                omics on Au
                                                    ugust 26th, 2
                                                                2007

                                           We have entered a New Real Es
                                                 e                      state Econom Our bus
                                                                                   my.     siness
                                           models w be orde by a new s of rules and realities
                                                  will      er          set
                                           which w have referred to as T Ten Com
                                                 we                    The        mmandments of
                                                                                            s
                                           the New Real Estate Economy.
                                                 w           e

                                 The new economic r
                                         w             rules and re
                                                                  ealities form the New Moodel
                                 Math for an industry that is morphing from its broker-
                                          r            y                      m
                                 centric a agent-centric roots to a decide
                                          and                                  edly consumer-
                                 centric mmodel. Who  oever writes the new rul and
                                                                               les
effective addresses the new re
        ely                  ealities will, to a large d
                                          ,            degree, control the gam and much of
                                                                              me          h
its econo
        omic outcom
                  me.

Mugging for the Ne Digital Camera
      g          ew

A new mug shot is em merging and we are fina able to sketch the f
                                d            ally                 features of t front fac
                                                                              the        ce
and profi of an ind
        ile         dustry in pos
                                ssession of e
                                            economic and operating models that are underggoing
massive revision. Wh emerges will become the new r
                    hat         s                     real estate p
                                                                  professional and busines
                                                                                         ss
operating profile for the coming decade.
        g           r           g

Images o the old mu of total b
         of           ug        brand separaation, rugged individualism and atte
                                                                               empts to ha it
                                                                                         ave
all will b
         become econ            nfeasible. Th consumer demand fo services has raised the
                     nomically un           he           r         or
price of aadmission in an arena w
                     n          where there will not be many front seats. We w simply have
                                                                              will
to do mo for the all powerful consumer th we can afford to do this will b a huge
         ore         a                      han                    o,         be
economic reality tha will lead t new oper
          c          at         to          rating rules.

Defining the New Broker/Ow
       g                 wner Realit
                                   ties

New Rea ality 1: We’r moving at light speed and manag
                    re        t           d         ging change will become a fundame
                                                                            e         ental
and delib
        berate actio for busine success. Broker/Own
                   on         ess                   ners will no longer need to throw
                                                                           d
themselv under th bus; the b will simp run us do
        ves        he         bus         ply       own! Business will large become t
                                                                           ely        the
managem ment of chan in red hot crucible.
                    nge

Our new Model Math reality must include w
                    h                     what REALon nomics calls “change maanagement.”  ”
Manage c change or watch your bu
                   w           usiness erod The chan
                                          de.         nges will inc
                                                                  clude brand new, never
before se models, that trim fa and speed up efficien
         een                   at          d           ncies…more specificity on this later in
                                                                                          r
this post. Understannding the Re Estate In
                               eal        ndustry’s Eco
                                                      onomic Eras helps clarif how chang
                                                                             fy           ge
and technology can work for us or against u
                    w                     us.

New Rea
      ality 2: Brok
                  ker/Owners w see furt
                              will                                tability unle they adopt
                                          ther challenges to profit           ess
consume
      er-centric, tr
                   ransparent r
                              real estate b
                                          business moddels that tru partner w
                                                                  uly         with the

    Copyright © 2007, e-Pa
            t            artner USA, Inc Distribution without alterati permitted. www.ePartner
                                       c.                            ion                     rUSA.com   2
 
 
 


consumer. Things like true conversations in the market place that allow the consumer , peer-
to-peer (seller to buyer and relocation transferee with resident) opportunities and a
blogosphere the likes of which we can’t even begin to fathom.

It’s time for the industry to embrace the inevitable Democratization of Real Estate. And we
will need to start with unfettered access to property information on at least a statewide and
perhaps eventually a national basis. This is our new reality and it will be a reality we adopt by
choice or by prescribed will of forces not friendly to the industry. If we don’t grab it and go
with it we may see our business models die.

New Reality 3: Coalition real estate. I can hear some of you asking, “what the…?” Coalition
real estate is a REALonomics term representing a new type of merger/acquisition model that
involves the creation of hybrid relationship between the strangest of bedfellows. The old M&A
model will become scant, with new technology-driven relationship becoming a “norm”
without anyone necessarily owning it “ALL.” We can’t afford to own it all, can we?

Coalition Real Estate is an economic “Club-Med” that enables us to have all things without
having all things…arghh, this one is tough! In the New Real Estate Economy, coalitions will be
a fact necessary to the management of change and the demands of the consumer. It will
involve new agent sharing models, technology pyramids that collate the tools for groups of
Broker/Owners to utilize with optimal price points. Transaction complexity within the lending
and brokerage industries together with consumer demands will force us toward coalition
strategies as a normal part of business.

New Operating Rules for the New Realities

The new realities push new rules into the market place and these new rules are the dots
Broker/Owners begin to connect for optimal business model strategies. However, let’s not
think that we have no control over the rule-making and design of the real estate industry for
the next decade. Although many Broker/Owner have abdicated some critical authorities in
the industry, it’s not too late to exercise strong influence on content of the new rule book.

Although REALonomics will not have time or space to qualify each of these new operating
rules, the economic primer for them includes, but is certainly not limited to, the following
ten industry considerations:

      1. Deliberate reduction, as a matter of policy, in the number of real estate agents
         allowed to practice and thus a reduction in mediocrity.
      2. Business entities that are set up to study, manage and influence industry change on
         behalf of Broker/Owners and the industry itself.
      3. Refined definitions of the models and economic blueprints for core services utilized by
         Broker/Owners.
      4. Partnerships and consolidation of services between competing franchisors - ouch!
         Indeed, franchisors face the same famine of profitability we all face.

    Copyright © 2007, e-Partner USA, Inc. Distribution without alteration permitted. www.ePartnerUSA.com   3
 
 
 


      5. Implementation of Paperless Tools for front and back end transaction management
         favorable to agents, owners and consumers. We are Awash in Paper!
      6. Removal of the structural impediments inherent in the old MLS property models so
         that transparency and utility can become the norm.
      7. Demolition of the local Association of Realtors model in favor of at least
         regionalization and ultimately, nationalization in favor of the consumer.
      8. A new mandate for NAR that redirects and allocates our resources in favor of models
         and programs benefiting Broker/Owner profitability.
      9. Adoption of high-speed, data-rich property evaluation tools, including rapid price
         evaluation technologies at affordable costs.
      10. Replacement of old Internet lead generation models with transparent partnerships
          with the consumer.

These new business rules will evolve from the realities we now face as an industry. Together,
these rules, with others yet to be articulated, will form our new Front Face and Profile. Our
problem today is we are mugging for a camera that either does not exist or is snapping photos
of competing models.

It’s going to be a very cool decade ahead of us. Enjoy the ride, embrace the pace…enjoy the
thrill. After all, you’re already on the roller coaster. Buckle up…grease the bearings…here we
go!



Donald Teel, is the Founder, President & CEO of e-Partner and the Editor of REALonomics.net
an industry blog. Mr. Teel is a former Del Webb Corporation Vice President of Sales and
Marketing and former owner of Prudential Foothills Real Estate a regional, multi-office
company located in northern, Arizona that he sold in April, 2005.

For additional confidential information about the consulting services of e-Partner, visit
www.ePartnerUSA.com or, if you prefer, call e-Partner toll free at 1-877-380-1000.




    Copyright © 2007, e-Partner USA, Inc. Distribution without alteration permitted. www.ePartnerUSA.com   4
 

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Front Face And Profile

  • 1.     Front Face & Profile an industry under house arrest Donald S. Teel – Founder President and CEO e-Partner® Copyright © 2007, e-Partner USA, Inc. Distribution without alteration permitted. www.ePartnerUSA.com 1  
  • 2.     Mug Shot: A New Front Face & Prof file Originally Posted by Donald Teel at REALono y omics on Au ugust 26th, 2 2007 We have entered a New Real Es e state Econom Our bus my. siness models w be orde by a new s of rules and realities will er set which w have referred to as T Ten Com we The mmandments of s the New Real Estate Economy. w e The new economic r w rules and re ealities form the New Moodel Math for an industry that is morphing from its broker- r y m centric a agent-centric roots to a decide and edly consumer- centric mmodel. Who oever writes the new rul and les effective addresses the new re ely ealities will, to a large d , degree, control the gam and much of me h its econo omic outcom me. Mugging for the Ne Digital Camera g ew A new mug shot is em merging and we are fina able to sketch the f d ally features of t front fac the ce and profi of an ind ile dustry in pos ssession of e economic and operating models that are underggoing massive revision. Wh emerges will become the new r hat s real estate p professional and busines ss operating profile for the coming decade. g r g Images o the old mu of total b of ug brand separaation, rugged individualism and atte empts to ha it ave all will b become econ nfeasible. Th consumer demand fo services has raised the nomically un he r or price of aadmission in an arena w n where there will not be many front seats. We w simply have will to do mo for the all powerful consumer th we can afford to do this will b a huge ore a han o, be economic reality tha will lead t new oper c at to rating rules. Defining the New Broker/Ow g wner Realit ties New Rea ality 1: We’r moving at light speed and manag re t d ging change will become a fundame e ental and delib berate actio for busine success. Broker/Own on ess ners will no longer need to throw d themselv under th bus; the b will simp run us do ves he bus ply own! Business will large become t ely the managem ment of chan in red hot crucible. nge Our new Model Math reality must include w h what REALon nomics calls “change maanagement.” ” Manage c change or watch your bu w usiness erod The chan de. nges will inc clude brand new, never before se models, that trim fa and speed up efficien een at d ncies…more specificity on this later in r this post. Understannding the Re Estate In eal ndustry’s Eco onomic Eras helps clarif how chang fy ge and technology can work for us or against u w us. New Rea ality 2: Brok ker/Owners w see furt will tability unle they adopt ther challenges to profit ess consume er-centric, tr ransparent r real estate b business moddels that tru partner w uly with the Copyright © 2007, e-Pa t artner USA, Inc Distribution without alterati permitted. www.ePartner c. ion rUSA.com 2  
  • 3.     consumer. Things like true conversations in the market place that allow the consumer , peer- to-peer (seller to buyer and relocation transferee with resident) opportunities and a blogosphere the likes of which we can’t even begin to fathom. It’s time for the industry to embrace the inevitable Democratization of Real Estate. And we will need to start with unfettered access to property information on at least a statewide and perhaps eventually a national basis. This is our new reality and it will be a reality we adopt by choice or by prescribed will of forces not friendly to the industry. If we don’t grab it and go with it we may see our business models die. New Reality 3: Coalition real estate. I can hear some of you asking, “what the…?” Coalition real estate is a REALonomics term representing a new type of merger/acquisition model that involves the creation of hybrid relationship between the strangest of bedfellows. The old M&A model will become scant, with new technology-driven relationship becoming a “norm” without anyone necessarily owning it “ALL.” We can’t afford to own it all, can we? Coalition Real Estate is an economic “Club-Med” that enables us to have all things without having all things…arghh, this one is tough! In the New Real Estate Economy, coalitions will be a fact necessary to the management of change and the demands of the consumer. It will involve new agent sharing models, technology pyramids that collate the tools for groups of Broker/Owners to utilize with optimal price points. Transaction complexity within the lending and brokerage industries together with consumer demands will force us toward coalition strategies as a normal part of business. New Operating Rules for the New Realities The new realities push new rules into the market place and these new rules are the dots Broker/Owners begin to connect for optimal business model strategies. However, let’s not think that we have no control over the rule-making and design of the real estate industry for the next decade. Although many Broker/Owner have abdicated some critical authorities in the industry, it’s not too late to exercise strong influence on content of the new rule book. Although REALonomics will not have time or space to qualify each of these new operating rules, the economic primer for them includes, but is certainly not limited to, the following ten industry considerations: 1. Deliberate reduction, as a matter of policy, in the number of real estate agents allowed to practice and thus a reduction in mediocrity. 2. Business entities that are set up to study, manage and influence industry change on behalf of Broker/Owners and the industry itself. 3. Refined definitions of the models and economic blueprints for core services utilized by Broker/Owners. 4. Partnerships and consolidation of services between competing franchisors - ouch! Indeed, franchisors face the same famine of profitability we all face. Copyright © 2007, e-Partner USA, Inc. Distribution without alteration permitted. www.ePartnerUSA.com 3  
  • 4.     5. Implementation of Paperless Tools for front and back end transaction management favorable to agents, owners and consumers. We are Awash in Paper! 6. Removal of the structural impediments inherent in the old MLS property models so that transparency and utility can become the norm. 7. Demolition of the local Association of Realtors model in favor of at least regionalization and ultimately, nationalization in favor of the consumer. 8. A new mandate for NAR that redirects and allocates our resources in favor of models and programs benefiting Broker/Owner profitability. 9. Adoption of high-speed, data-rich property evaluation tools, including rapid price evaluation technologies at affordable costs. 10. Replacement of old Internet lead generation models with transparent partnerships with the consumer. These new business rules will evolve from the realities we now face as an industry. Together, these rules, with others yet to be articulated, will form our new Front Face and Profile. Our problem today is we are mugging for a camera that either does not exist or is snapping photos of competing models. It’s going to be a very cool decade ahead of us. Enjoy the ride, embrace the pace…enjoy the thrill. After all, you’re already on the roller coaster. Buckle up…grease the bearings…here we go! Donald Teel, is the Founder, President & CEO of e-Partner and the Editor of REALonomics.net an industry blog. Mr. Teel is a former Del Webb Corporation Vice President of Sales and Marketing and former owner of Prudential Foothills Real Estate a regional, multi-office company located in northern, Arizona that he sold in April, 2005. For additional confidential information about the consulting services of e-Partner, visit www.ePartnerUSA.com or, if you prefer, call e-Partner toll free at 1-877-380-1000. Copyright © 2007, e-Partner USA, Inc. Distribution without alteration permitted. www.ePartnerUSA.com 4