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The Shift is ON! –
 Create a cultural transition to wellness and improve your company’s
                               bottom line
                                                   By Dr. Ken Kaufman




There is little doubt that employee wellness                    One of the shortfalls that I have noticed when
programming is no longer just a luxury or perk, but             consulting with many companies is that they often
is quickly becoming a necessity. To control the                 times implement wellness initiatives that are
spiraling, out-of-control costs associated with                 disjointed and have no continuity. For example, one
providing health care to employees, it stands to                organization created incentives for their employees
reason that it is absolutely essential that                     to take a health risk assessment offered through their
organizations attract and retain healthy, fit                   insurance carrier. In this instance, they paid their
employees and executives. As many organizations                 employees $250.00 to take the assessment. As you can
grapple with the different wellness programming                 guess, they had great participation with over 80
options available, it is important to begin with the            percent of the employees participating. After hearing
end in mind. To realize the best return on your                 this, I asked the HR person, “What follow-up support
wellness investment it is necessary to shift the culture        did you provide your employees after taking the
of your organization away from one of sickness and              HRA?” The disappointing answer was, “nothing”.
low productivity to one toward wellness and record              Unless the employees that took the assessment and,
breaking performance.                                           on their own, made some changes to improve their
                                                                health, that $250.00 per employee was wasted.
It has been shown in numerous studies that
employee wellness programs have become the most
                                                                           “What follow-up support did you
cost effective strategy to insulate organizations from
                                                                        provide your employees after taking the
the escalating health care costs that continue to effect
                                                                                       HRA?”
profitability. With the uncertainties of the recent
health care legislation looming, one thing is for sure -                            --- “Nothing.”
companies that fail to incorporate employee wellness
initiatives will face tremendous challenges to their
profitability, productivity and workforce retention.            This is a common scenario that I have seen over and
                                                                over again. One program is offered that has no solid
        Benefits of a strategically designed                    progression to the next step. Many companies will
          employee wellness program:                            offer a diet program with no mention of exercise.
                                                                Others will offer a HRA with no support for those
              Increased Profitability                           identified to be at risk of diabetes or heart problems.
              Increased Employee Productivity                   Still others will implement a walking program only
              Decreased Health Claims Cost                      to have employees smoking while they are walking.
              Decreased Workers’ Comp Cost
              Decreased Disability Claim Cost                   Getting the Bang for the Buck
              Improved Employee Performance
              Decreased Stress Levels                           Several factors need to be considered to get the
              Improved Employee Retention                       greatest ROI from an employee wellness initiative.
                                                                First, even before starting a program, careful
                                                                consideration needs to be taken in what programs
your employees actually want. Starting a benefits          for their employees. If that goal is to be highly
focus group with representative employees from             productive, healthy and full of energy and
several departments will go a long way in employee         enthusiasm, then a paradigm shift needs to take
participation in any program you start. Studies show       place.
that the more employee contribution you get in the
design of a program, the greater the acceptance you
will ultimately experience. Second, the program
needs to be strategically designed. One piece of the
program should naturally progress to the next step,
building momentum as you go. Scheduling a                      Components of a Sound
biometric screening should be done before a health
risk assessment, simply because some of the
                                                              Employee Wellness Program
questions on an HSA require blood pressure,
                                                               •   Health Education
cholesterol and blood glucose numbers. Holding a
health fair before a biometric screening and the HSA                  o Seminars/Workshops
makes no sense. If you have representatives from the                  o Health Fairs/Screenings
local diabetes prevention program available, many              •   Employee Engagement
employees may not even know they are at risk.                         o Benefits Focus Group
                                                                      o Tracking Participation
Next, it’s important to set up a sound incentive
                                                               •   Support
program that awards credits and or cash for
participation each component of the program. For
                                                                      o On-site Policies
example, cash can be earned by completing designed                    o Incentives
wellness activities. Those activities can include biking              o Employee Input
to work, participation with a community weight loss            •   Behavioral Change
program, taking diabetes prevention classes, taking a                 o Tobacco Use
health and fitness screening, nutritional classes, etc.               o Obesity
Reward credits can be awarded to reduce an                            o Diabetes
employee’s deductable, co-insurance or increase their
                                                                      o Stress Management
health savings account. This can include completing
                                                                      o Physical Fitness
a health risk assessment, receiving a preventative
                                                                      o Nutrition
adult physical, annual preventative gynecological
exam, routine eye exam or annual preventative                         o Substance Abuse
dental exam.                                                          o Depression

Its one thing to implement all these programs,
incentives and educational classes, but to generate
the maximum ROI, there needs to be a shift in the
entire culture of the organization. For anyone that
has attempted to loose weight and start exercising,
it’s very difficult when you come to work to have
several of your co-workers eating doughnuts for
breakfast and ordering pizza for lunch in the cubicle
next to you. A solid corporate wide policy transition
needs to take place that encourages healthier habits
and makes these habits the norm rather than the
exception. From the CEO to the secretarial pool to the
maintenance staff, the        communication and
environment should reflect the goals of the company

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The Shift Is On

  • 1. The Shift is ON! – Create a cultural transition to wellness and improve your company’s bottom line By Dr. Ken Kaufman There is little doubt that employee wellness One of the shortfalls that I have noticed when programming is no longer just a luxury or perk, but consulting with many companies is that they often is quickly becoming a necessity. To control the times implement wellness initiatives that are spiraling, out-of-control costs associated with disjointed and have no continuity. For example, one providing health care to employees, it stands to organization created incentives for their employees reason that it is absolutely essential that to take a health risk assessment offered through their organizations attract and retain healthy, fit insurance carrier. In this instance, they paid their employees and executives. As many organizations employees $250.00 to take the assessment. As you can grapple with the different wellness programming guess, they had great participation with over 80 options available, it is important to begin with the percent of the employees participating. After hearing end in mind. To realize the best return on your this, I asked the HR person, “What follow-up support wellness investment it is necessary to shift the culture did you provide your employees after taking the of your organization away from one of sickness and HRA?” The disappointing answer was, “nothing”. low productivity to one toward wellness and record Unless the employees that took the assessment and, breaking performance. on their own, made some changes to improve their health, that $250.00 per employee was wasted. It has been shown in numerous studies that employee wellness programs have become the most “What follow-up support did you cost effective strategy to insulate organizations from provide your employees after taking the the escalating health care costs that continue to effect HRA?” profitability. With the uncertainties of the recent health care legislation looming, one thing is for sure - --- “Nothing.” companies that fail to incorporate employee wellness initiatives will face tremendous challenges to their profitability, productivity and workforce retention. This is a common scenario that I have seen over and over again. One program is offered that has no solid Benefits of a strategically designed progression to the next step. Many companies will employee wellness program: offer a diet program with no mention of exercise. Others will offer a HRA with no support for those Increased Profitability identified to be at risk of diabetes or heart problems. Increased Employee Productivity Still others will implement a walking program only Decreased Health Claims Cost to have employees smoking while they are walking. Decreased Workers’ Comp Cost Decreased Disability Claim Cost Getting the Bang for the Buck Improved Employee Performance Decreased Stress Levels Several factors need to be considered to get the Improved Employee Retention greatest ROI from an employee wellness initiative. First, even before starting a program, careful consideration needs to be taken in what programs
  • 2. your employees actually want. Starting a benefits for their employees. If that goal is to be highly focus group with representative employees from productive, healthy and full of energy and several departments will go a long way in employee enthusiasm, then a paradigm shift needs to take participation in any program you start. Studies show place. that the more employee contribution you get in the design of a program, the greater the acceptance you will ultimately experience. Second, the program needs to be strategically designed. One piece of the program should naturally progress to the next step, building momentum as you go. Scheduling a Components of a Sound biometric screening should be done before a health risk assessment, simply because some of the Employee Wellness Program questions on an HSA require blood pressure, • Health Education cholesterol and blood glucose numbers. Holding a health fair before a biometric screening and the HSA o Seminars/Workshops makes no sense. If you have representatives from the o Health Fairs/Screenings local diabetes prevention program available, many • Employee Engagement employees may not even know they are at risk. o Benefits Focus Group o Tracking Participation Next, it’s important to set up a sound incentive • Support program that awards credits and or cash for participation each component of the program. For o On-site Policies example, cash can be earned by completing designed o Incentives wellness activities. Those activities can include biking o Employee Input to work, participation with a community weight loss • Behavioral Change program, taking diabetes prevention classes, taking a o Tobacco Use health and fitness screening, nutritional classes, etc. o Obesity Reward credits can be awarded to reduce an o Diabetes employee’s deductable, co-insurance or increase their o Stress Management health savings account. This can include completing o Physical Fitness a health risk assessment, receiving a preventative o Nutrition adult physical, annual preventative gynecological exam, routine eye exam or annual preventative o Substance Abuse dental exam. o Depression Its one thing to implement all these programs, incentives and educational classes, but to generate the maximum ROI, there needs to be a shift in the entire culture of the organization. For anyone that has attempted to loose weight and start exercising, it’s very difficult when you come to work to have several of your co-workers eating doughnuts for breakfast and ordering pizza for lunch in the cubicle next to you. A solid corporate wide policy transition needs to take place that encourages healthier habits and makes these habits the norm rather than the exception. From the CEO to the secretarial pool to the maintenance staff, the communication and environment should reflect the goals of the company