1. “The art of making the ask”
Roxanne Hinds
Dana Lucka
2.
3.
4. Moving from cultivation to solicitation
From “Prospect” to “Donor”
The Right Prospect/Donor
The Right Amount
The Right Time
The Right Team
5. 1. Sees the need and not asked
2. Responds when told
3. Needs to be persuaded, but will respond
4. May or may not (the wild card)
5. The inert fifth
The Three Magic Ingredients:
Affinity
Philanthropic spirit
Financial ability
6. Know your
organization and your
material
Know the donor and
their information
Know how to express
the amount
Know your team (the
perfect pair)
Know yourself (your
own gift first)
7. Getting the visit is 85% of your SUCCESS
Before the call:
Be the prospect: focus and keep small talk brief
Select the time of day and place
Practice conversation and have a calendar handy
Call to set appointment
Court the “gatekeeper”
Talk about amount of time needed (respect)
Establish a date
Confirm with a letter or email
8. Think
about building rapport and common
ground
Be interesting and interested
Ask open ended questions
You both care about the organization
Acknowledge their dedication to the mission
Remember the happiest person in the room is
usually the donor
Probe and prod, then LISTEN!
9. Decisions are based on:
76% what they say
37% what you say
LISTEN for the gift.
10. Give the testimony (tell the story with
passion) – team approach
Remember: You are inviting them to join in
your organizations mission
“I’d like you to consider…”
State amount; and
State purpose
Don’t fill the silence: “He who speaks first,
looses”!
Objections are your best friend
11. Mismatched project or interest
Mismatched solicitor(s)
Too much or not enough
The stated amount
Failure to convey urgency
Spouse/siblings/children’s approval
Too general or too vague
Fundraising driven (no passion)
LISTEN
12. So….If you are playing the “blame-game”, you
didn’t get the gift because you:
Didn’t make the call
Became a friend
Didn’t prepare/rehearse
Didn’t have a strategy
Assumed too much
Failed to probe
Didn’t listen
Asked too soon (the “shut up and go away” gift)
Or worse yet, didn’t ASK at all!
Editor's Notes
Do “What do you need to know?” activity at end of this slide
Team exercise: groups/tables divided in to alphabetical if needed. Count off in threes. 1’s are donors, 2’s are staff and 3’s are volunteers/board members. Move 1’s to one side of room and 2’s and 3’s to other to coach on the ask. 1’s are divided in to the (1) the easy yes; (2) the ones who need to be persuaded; and (3) the firm no.