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“The art of making the ask”
             Roxanne Hinds
                Dana Lucka
Moving from cultivation to solicitation
     From “Prospect” to “Donor”


 The Right Prospect/Donor
 The Right Amount
 The Right Time
 The Right Team
1.       Sees the need and not asked
2.       Responds when told
3.       Needs to be persuaded, but will respond
4.       May or may not (the wild card)
5.       The inert fifth

        The Three Magic Ingredients:
            Affinity
            Philanthropic spirit
            Financial ability
 Know   your
  organization and your
  material
 Know the donor and
  their information
 Know how to express
  the amount
 Know your team (the
  perfect pair)
 Know yourself (your
  own gift first)
 Getting the visit is 85% of your SUCCESS
 Before the call:
     Be the prospect: focus and keep small talk brief
     Select the time of day and place
     Practice conversation and have a calendar handy
 Call to set appointment
 Court the “gatekeeper”
 Talk about amount of time needed (respect)
 Establish a date
 Confirm with a letter or email
 Think
      about building rapport and common
 ground
    Be interesting and interested
    Ask open ended questions
 You both care about the organization
 Acknowledge their dedication to the mission
 Remember the happiest person in the room is
  usually the donor
 Probe and prod, then LISTEN!
 Decisions   are based on:
    76% what they say
    37% what you say
 LISTEN   for the gift.
 Give  the testimony (tell the story with
  passion) – team approach
 Remember: You are inviting them to join in
  your organizations mission
 “I’d like you to consider…”
     State amount; and
     State purpose
 Don’t fill the silence: “He who speaks first,
  looses”!
 Objections are your best friend 
 Mismatched   project or interest
 Mismatched solicitor(s)
 Too much or not enough
 The stated amount
 Failure to convey urgency
 Spouse/siblings/children’s approval
 Too general or too vague
 Fundraising driven (no passion)

                  LISTEN
So….If you are playing the “blame-game”, you
  didn’t get the gift because you:
    Didn’t make the call
    Became a friend
    Didn’t prepare/rehearse
    Didn’t have a strategy
    Assumed too much
    Failed to probe
    Didn’t listen
    Asked too soon (the “shut up and go away” gift)
    Or worse yet, didn’t ASK at all!
Fearless Fundraising (Art Of The Ask)

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Fearless Fundraising (Art Of The Ask)

  • 1. “The art of making the ask” Roxanne Hinds Dana Lucka
  • 2.
  • 3.
  • 4. Moving from cultivation to solicitation  From “Prospect” to “Donor”  The Right Prospect/Donor  The Right Amount  The Right Time  The Right Team
  • 5. 1. Sees the need and not asked 2. Responds when told 3. Needs to be persuaded, but will respond 4. May or may not (the wild card) 5. The inert fifth  The Three Magic Ingredients:  Affinity  Philanthropic spirit  Financial ability
  • 6.  Know your organization and your material  Know the donor and their information  Know how to express the amount  Know your team (the perfect pair)  Know yourself (your own gift first)
  • 7.  Getting the visit is 85% of your SUCCESS  Before the call:  Be the prospect: focus and keep small talk brief  Select the time of day and place  Practice conversation and have a calendar handy  Call to set appointment  Court the “gatekeeper”  Talk about amount of time needed (respect)  Establish a date  Confirm with a letter or email
  • 8.  Think about building rapport and common ground  Be interesting and interested  Ask open ended questions  You both care about the organization  Acknowledge their dedication to the mission  Remember the happiest person in the room is usually the donor  Probe and prod, then LISTEN!
  • 9.  Decisions are based on:  76% what they say  37% what you say  LISTEN for the gift.
  • 10.  Give the testimony (tell the story with passion) – team approach  Remember: You are inviting them to join in your organizations mission  “I’d like you to consider…”  State amount; and  State purpose  Don’t fill the silence: “He who speaks first, looses”!  Objections are your best friend 
  • 11.  Mismatched project or interest  Mismatched solicitor(s)  Too much or not enough  The stated amount  Failure to convey urgency  Spouse/siblings/children’s approval  Too general or too vague  Fundraising driven (no passion) LISTEN
  • 12. So….If you are playing the “blame-game”, you didn’t get the gift because you:  Didn’t make the call  Became a friend  Didn’t prepare/rehearse  Didn’t have a strategy  Assumed too much  Failed to probe  Didn’t listen  Asked too soon (the “shut up and go away” gift)  Or worse yet, didn’t ASK at all!

Editor's Notes

  1. Do “What do you need to know?” activity at end of this slide
  2. Team exercise: groups/tables divided in to alphabetical if needed. Count off in threes. 1’s are donors, 2’s are staff and 3’s are volunteers/board members. Move 1’s to one side of room and 2’s and 3’s to other to coach on the ask. 1’s are divided in to the (1) the easy yes; (2) the ones who need to be persuaded; and (3) the firm no.