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The Core P3M Data Club was formed to create a data standard for portfolio, programme and project management. This enables us to more effectively deliver business integrated governance for Business as Usual and Change. This means our journey from Main Board objectives, targets and challenges can be delivered through portfolios, programmes and projects in the context of finance, management teams, support and assurance more easily and effectively. This will deliver more strategy outcomes, greater business agility, lower management overhead and efficiency benefits.
On from Main Board, this document outlines the assumptions we make around how Portfolios operate in translating Objectives for change into programmes and projects. We offer a business agenda for Portfolio Direction and Progress Groups that has a Change focus, and present management information definitions that we believe will support the business agenda.
From this, we have derived a data model that would support the MI for the business agenda and have integrated this with the Core P3M Data Model.
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OLD - Core Portfolio, Programme and Project Management Data Model and Business Integrated (P3M) Governance - Portfolio
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Portfolio
Thisdocumentintroduces the PortfolioManagementtopicsinthe Model andexplainsthe
categoriesof portfoliowe have consideredinourexample scenario, andthisishow theyrelate
to managementteamsandmainboard.
Portfolios are writtenaboutextensively bythe APMand the PMI, are the subjectof an Axelos
PublicationâManagementof PortfoliosÂŽâandfeature centrally inthe PraxisFramework. This
guidance buildsonthose foundations,offeringassumptions andgivingspecificsuggestionsfor
Portfoliogovernance, supportingMIneedsandhence dataimplications basedonanexample
scenario.
Assumptions
A portfolioisacollection of assetsinteracting(ruleset) inactivitiesthatare boundinsome way
for governance (suchas- theyare delivered bythe same groupof assetsand or delivertothe same consumers andorare conductedinthe same
governance spansuchas a financial year/biennium/trienniumetc.)
A portfoliorequiresanaccountable leaderwhomaybe an individual ora committee exercisingauthoritythroughitschair. Accountability coverssetting
goalsand allocatingresources. Todothat the portfoliolikely followsvaluesandprinciples thatitinterpretsanddelegates aspolicy.Goalsandvaluesare
primarily achieved/ followedbydecisionmakingthatcombines aview of the future, the presentandthe pastwithopinion, preference, values, meaning
and pressures.
A portfoliomaybe a subsetof a higherentity. The governance atportfoliolevel consistsof balancingresponse topressures inordertoreturnthe maximum
benefittostakeholders. PortfolioFunctionsare thusdeterminingwhostakeholders are andtheirinfluence andinterests, establishingagreedupon
objectives, agreeduponpathstoobjectives, andthe statusof actionson those pathswithprojectionof where continuedactionwill likelydeliverthe
portfolioto.
These principlesof participation, procedures, datagathering, analysis, anddecisionmakingrepeatwithinthe portfolioforoperational (calendardriven)
activitiesandchange/ eventdrivenatthe scale of program (change fromidea, throughselection tostabilisingimpactsonoperations) andproject
(developmentof solutiontoneed). The Core P3MData Clubhassought toplace the rightdata intothe right analysisprocessestosupporttimely (and
hopefully excellentandimproving)decisionmaking.
From APMDirecting
Change
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Portfoliopolicy isinterpretedbyprogramstocreate processes andprocedures. Procedures are enactedatprojectandprogram level. Proceduresdefine the
activitiesthatare undertaken toachieve the hierarchyof outputs, outcomes, goals, objectives, visionandmission.
In the example scenario, we have classifiedsome distinctportfoliotypes- asoutlinedbelow. Organisationsmayhave one ormore of these portfoliotypes.
However, all include:
ďˇ Business casesandstrategicobjectives impliedinBusiness/OperatingPlans(strategicorfinancial)
ďˇ DesiredoutcomesarisingfromTargetsgiventoBusinessasUsual and ObjectivesgiventoChange Portfolios
ďˇ Remitanddefinition of relatedgovernance responsibility
ďˇ Prioritywithinthe business,Finance andresources
Examplesof Portfoliosanorganisationmayhave:
Change
ďˇ Strategy Advancement/ Transformation Portfolio- corporate level. Suchportfolios are characterisedby
o significantstrategicbusiness case
o corporate risk/ highpriority
o top downbudgetsandhigh-levelsponsorship
o delivery primarily throughclearprojectsandprogrammes,
o benefitrealisationandstrategyattainmentgoals
ďˇ Innovation â insteadof leadingâtopdownâ some organisations openâChallengesâ thatmaysolicitresponse âBottomupâ andmaybe a greatsource
of advancementopportunities thathave notbeendevelopedfromstrategy.
o Corporate Innovationâ These maystart witha top downChallenge fromMainBoard, go cross company andhave dedicatedfundingtobe
creative with.
o Local Innovation. These maybe local to a ManagementTeamdomainandbe fundedoutof local operational budgetsusinglocal resources.
An organisationmaywantvisibility againstlocal initiativesconsumingfinanceandresources thatare non-strategicitemsforopportunistic
overall improvement.Visibilityalsoavoidsduplicationacrossthe organisationandcanstop initiatives maybe leftasobsolete byanew
corporate initiativeordirectionchange oralternatively accelerate those thatare beneficial.
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Businessas Usual
ďˇ Operational Work - is certainly notclassified asâChangeâ, butdistinctAccountability Nodescan/shouldbe identifiedinaportfolioandmanaged
alongside initiativesthatare classified asâChangeâ whenbothBAUand change initiatives have dependencies betweenthem, draw onthe same
resource poolsand/ or time boxedfinance pots.
In additiontoservice workstreamsorproduct/ assetdevelopment, while notdirectly deliveringchangesdirectly toattainstrategy, local change /
operational improvementiskeytostrategy attainmentif itsupportsBAUTargetattainment. Forexample - we canâtachieve strategyif salesdonât
materialise tofundit.
Furthermore, the BAUManagementTeammay use âprojectsandprogrammesâtactically todelivertime boxed/definedoperational work, using
workplanningtechniques andsystemsforportfolioitemsthatare not classifiedasmajorprojects.
ďˇ CustomerPortfolio- is a special case of BAU because of the needto capture costs accurately, togenerate revenuedirectly (e.g.revenue projects-
not call centre type services) andtoaffectcorporate metricslike customersatisfaction. CustomerPortfolios typically have aâBusiness Managerâ
accountable forsales, revenueandprofitability - anddependingonwhethertheyhave responsibility foradelivery teamâqualityandcustomer
satisfaction. BusinessManagerswillhave abusiness planandtargetsandmanage delivery viaâservice managementâortactical use of projects/
programmes, andâcontract management.
ďˇ Asset/ Product Portfolio.Asset/ ProductManagers maybe accountable forproductperformance, whichmaybe supportedbyadedicatedteam,
or a flexible teamdrawnfromwithinthe business matrix. The Asset/Productwill have abusiness planandtargetstojustify itsuse of finance /
resourcesandmay be deliveredviaprojectsorcontinuous releases.
While inthe past,separate processes/governance /systemsforcustomerdelivery, engineeringmanagement, transformationplanningmayhave provided
useful advancesincapability, thesemaynow be seenasâislands of automationâ whichpreventthe âbigpictureâbeingachieved. Hencemore organisations
understandthata BAU workstreamisjustan Accountability Nodethe same asa projectexceptthatit hasa differentplanshape, leadershipand
accountability. Tomanage bothworktypeseffectively, bothmustbe broughttogethertoenable overallprioritisation /dependency /resource /financial
managementsothat(forexample) the âchange leadâ cansee workcommitmentsanddependencies forpeopleintheirprojectandthe âline managerâ can
see whenexternal commitmentsare requiredintheirteams.
WhichPortfolios anorganisationwantstomanage togetherisachoice. Some maywant to focusonlyon âChangeâ, othersonâCustomerâandâAsset/
Productâ,perhapssome will wanttooversee all.Withorganisations doingmore workinâprojectlikeâbutnotprojectways, the termâProjectPortfolio
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Managementâisbecomingalessthan all-encompassingterm,andmore are lookingtoâModernWork Managementâ andâAgileâ approaches asthe
definitions of projectsandprogrammesblurorbecome un-necessary .Whatremainsisthe needtomanage priorities, dependencies, resources, risks,
benefitsandfinancesirrespective of anentitybeingaâprojectâ, andâproductâoran âinitiativeâ.If organisations define thesePortfolios incommonways,
thenthe itemscan be visualised together, and:
- Value maximisedâasspendingisfocusedonbestoptionsandduplication isreduced
- Problems solvedwithoutcausingchaosâ implications canbe managed
- âBusiness Agilityâenabledâasit becomesclearwhatchoicesthere are if rebalance isneeded.
Key PortfolioRoles
Bestpractice (inthiscase derivedfromManagementof PortfoliosÂŽ), suggests
that we shouldsplitthe governance of portfoliosinto2distinctrolesâ
PortfolioDirectionandPortfolioProgressGroups(PDGandPPG).These two
roles, however, maybe carriedoutby one combinedPortfolioGroupinsome
organisations. Itdepends onthe situation.
Notonly may PDG and PPG overlap, buttheymaywell alsooverlapwithMain
Board functionstoo.Clearly, rolesandresponsibilities needtobe crystal clear
so that accountability canbe properly allocated.
SubPortfolios maybe ledbya (Business Unit) ManagementTeamleaderwho
takeson a PDG role for initiatives containedwithintheirdomainâthe
ManagementTeamLeaderiseffectively the Sub-PortfolioSponsor.
ManagementTeamsleadthe Operation, butalsomake ultimate decisions
aboutresourcingandbenefitrealisationwithintheirdomains. The
ManagementTeamcan alsotake onthe PPGrole for theirsub-Portfolio, but
thismay be delegatedtoasub-committee/directreportof the Management
Team.
Where a business unitisnotthe âLeadâbusiness unitforasub-Portfolio, a
ManagementTeamLeadermightstill supportaPPG ledina sibling
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ManagementTeamand be responsibleforsome resourcingandbenefitdelivery.
ManagementTeamsmayof course use differentlanguage, andrecoil atP3Mbasedterminology. Forexample, the SalesDirectormayineffectrunthe
PortfolioDirectionGroupfortheirCustomerPortfolioâbut insteadof âProgrammesâthere maybe âBusiness StreamsâwithaâBusiness Managerâand
insteadof âprojectsâ, âAccountsâwitha âRelationship Managerâetc. Nomatter â ensuringclearaccountabilities androlesnomatterthe title iscrucial.
A keyaspectto PDG, PPG, ManagementTeamsand Finance isthe needtoshare data. For controlsdayto day, we needlive data, butforstrategyand
performance review /decisionmakingâwe needreliable, integrateddataâbut to have thislive isperhapsun-necessary andexpensive. Itisthereforevital
to orchestrate governance operationanduse cadence toharmonise. A discussion of thiscanbe foundinthe FrameworkOverview
Linksto a model explainingPDG, PPGrelationtoManagementTeamscan be provideduponrequest.
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Portfolio Direction Group
Assumptions
The followingmaterial isderivedfromManagementof PortfoliosÂŽ,andoffers asetof assumptionsunderlyingthe businessof the PortfolioDirectionGroup
(PDG) for thismodel andprovidesguidance:
ďˇ PDG Consistsof the Main Board members andManagementTeamheads whoare collectively accountableforensuringthatthe Portfolio
deliversthe changes,outcomesandbenefitsdesiredwithinthe organisationâs strategicobjectives.
ďˇ Makes proactive decisionsandprovidesoversight,directionandleadershipthatenergisesthe deliveryteamsandthe organisationtoachieve
the objectivesof the strategy.
ďˇ Meetingsmaybe attendedbyadditional memberswhere required,includingthe PortfolioManagement,SeniorBusinessChange or Programme
ManagementRoles.
ďˇ Accountable tothe Main Board (orits Change Sub-Group) forrealisationof strategicoutcomesfromthe portfolio
The PDG hasthe followingassumedresponsibilities:
ďˇ Constantlymonitorthe environmentandmarketforimpactson the strategicdirectionof the portfolio
ďˇ Ensuringthat the Portfolioremainsoncourse (ordirectionischanged) to deliverthe desiredstrategicbenefitsandoutcomes
ďˇ Overall ownership,oversightanddirectionof the Portfolio.Setthe strategicvisionforthe portfolio
ďˇ Settingcriteriaforportfolioinclusion
ďˇ Ultimate decisionbodyoncontentof the portfolio âinclusion,removal,priorityof initiativesinthe portfolioandthe strategicbalance
ďˇ Ensure that BusinessasUsual and the Change Portfolioare alignedeffectivelytodeliverthe StrategicObjectives.
ďˇ Ensure that any conflictsbetweenthe PortfoliodeliveryandBusinessasUsual that cannot be resolvedbythe PPGare addressed.
ďˇ Delegatestranslationof strategicobjectivesintospecificprioritised,balancedandplannedportfolioitemsandoversightof deliverytothe PPG
ďˇ Reviews the statusof the PortfolioregularlyviaManagementDashboards(focusingonprediction/forecastof achievementof strategic
outcomesandbenefitswithinthe mediumtolongtermenvironment/market
ďˇ ReviewrecommendationsandissuesfromPortfolioProgressGroupandmake decisionsaccordingly.
ďˇ Manage expectationsof strategicstakeholders
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Agenda & Dashboard â PDG
The processof arrivingat actionsanddecisionsforthe Portfolio
Directionis referredtohere asan âAgendaâ,as we believe thatmuch
of the decisionmakingneedstobe concludedata meeting(oraseries
of cyclical meetings) where decisionsare captured,andactions
allocated.
The keyinformationthatthe PDG needstointerrogate toprovide
effectiveoversightissummarisedinthe Dashboardbelow:
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Progressand Status. Thissectionlooksbackwardsandpicksup
overall portfolioprogress/performance / issuesoverall outcomes/
accomplishment,escalationsandexceptions,reviewof cost/
resource performance
Enablers â thissectioncoversa re-statementorreviewof the
overall strategicgoalsandimperativesstatedasobjectives/
challenges(havethere beenanychangesinunderlyingdrivers) and
theirstatus.Thissectionhighlightsnewideas,inputfromthe
marketinterms of satisfaction/threats/ opportunities/trendsand
the trendin riskappetite,customerfeedback,andHealth/Safety
metrics.
Predictionâ a lookforwardandpredictionof outcomesand
confidence trendinthe achievementof those outcomes âthe PDG
meetingwouldfocusheavilyonoutcomes(butwouldtake input
fromthe PPGon forecastoutputs). Thissectionof the dashboard
and meetingincludesreviewof forecaststrategicoutcomes,overall
costs,resource issues,reviewof risksandconfirmpriorities/
balance of finance / resourcescommitment.
Decisionswouldthenbe taken tocommence,slow/speed up/change / stopexistingportfolioitems,andreviewresources/fundingposition.
A keyaspectto the PDG reviewisBenefits /Outcome realisation. While itmaybe withinthe role of aProgramme Boardto manage benefitrealisationata
programme level,the PDGtakesaccountabilityforoverall businesschange andbenefitrealisationachievementintheirportfolio/sub-portfolio. However,
some Portfoliosgoacrossthe business,whichmeanthatManagementTeamLeaderswhoare notPPG leaderswilldeliver(atleastpartof) some change
projectsandtheirrelatedbenefits.Benefitsare alsotherefore includedwithinourManagementTeamReviewexample,especiallybearinginminda
Managementteammayalso become accountable forongoingbenefitsonce aprogramme anda its relatedportfoliohasdisbanded.
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MI Implication
To populate the dashboardand carry out the Agenda,we have impliedthe followingManagementInformationneeds:
Progressand Status
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ďˇ Periodicdeliveryeffectivenessreviewof bothprocessandindividual sponsorandprojectmanagerperformance âactionwhere appropriate
Agenda & Dashboard - PPG
The processof arrivingat actionsanddecisionsforthe Portfolio Progressis referredto
here as an âAgendaâ,aswe believe thatmuchof the decisionsneedstobe concluded
at a meeting(oraseries) where decisionsare captured,andactionsallocated.