Managing from the Bottom Up: Advice for New Young Managers
•
0 likes•108 views
The document provides advice for new young managers in three main areas. First, managers should use principle-centered leadership by making decisions based on universally accepted principles that are patient-centered rather than personal interests. Second, managers should practice bottom-up management by encouraging staff participation, listening to others, and working as a facilitator rather than a barrier. Third, managers should facilitate and administrate by leading by example, getting work done, and gaining experience in a clinical area of expertise. The overall message is that new managers should focus on principles, empower their team, and lead through actions.
Recommended
Recommended
More Related Content
Similar to Managing from the Bottom Up: Advice for New Young Managers
Similar to Managing from the Bottom Up: Advice for New Young Managers (20)
More from Arneyo
More from Arneyo (20)
Recently uploaded
Recently uploaded (20)
Managing from the Bottom Up: Advice for New Young Managers
- 1. Advice for New “Young” Managers: Managing from the Bottom UP Audrey T. Nakamura, Pharm.D. Pharmacy Manager of Surgical Services UCLA Ronald Reagan Medical Center December 8th 2009 (Tuesday) Challenges Lack of Experience Lack of Respect Lack of Effective Communication and Getting Things Done. I. Let Your Principles Be Your Guide It is NOT about you It is NOT about them It is about the principle Principles are: Universally accepted Constant Governs human effectiveness I. Let Your Principles Be Your Guide Always do the RIGHT thing and always do it RIGHT. Do NOT do things because they are: Cheap Easy or Popular Principle Centered=Patient Centered Always think in terms of the: Patient Profession Medical Center Department II. Manage from the Bottom UP Encourage staff to participate Listen and Learn from others Work as a team leader by being a facilitator Be the bridge not the barrier Avoid being condescending 2009 Midyear Clinical Meeting Supplemental Handout © 2009 American Society of Health-System Pharmacists Page 1 of 3
- 2. Communication Manager (Teacher) (Parent) Equals (Colleague) (Adult) Staff (Student) (Child) Manager (Teacher) (Parent) Equals (Colleague) (Adult) Staff (Student) (Child) Dr. Eric Bernes (Games People Play) AGENT RESPONDENT III. Facilitate and Administrate Lead by example Actions speak louder than words Get the job done Experience Counts Staff Pick a clinical area of expertise Summary Principle Centered Leadership: Set the ground rules Base it on principles Bottom Up Management: Be the bridge not the barrier Find solutions together as a team Facilitate and Administrate: Getting the job done Reporting and accountability Be patient. Be flexible. Remember that effective and sustainable change takes time. Pharmacy Examples Operational Pyxis Downtime Controlled substance procedure Narcotic Audit/Discrepancies (assign responsibility) Regulatory: Complying with USP 797 HR Attendance/Tardiness Schedule Educational Residency program Last…but not least Aspire to Be Professional Communicate Effectively Dress Appropriately and Enjoy your Profession! Any Questions? And in the end…it’s not the years in your life that count…it is the life in your years…Abraham Lincoln. Make your life count…and the world will be a better place because you tried…Ellison Onizuka. 2009 Midyear Clinical Meeting Supplemental Handout © 2009 American Society of Health-System Pharmacists Page 2 of 3
- 3. Acknowledgements Diane Zalba Kay Tarpey Rita Jue and UCLA pharmacy staff 2009 Midyear Clinical Meeting Supplemental Handout © 2009 American Society of Health-System Pharmacists Page 3 of 3