1. User Provisioning for
Connected Apps
May 14, 2015

2. #forcewebinar
Speakers
Vikas Jain
Product Management
Director
@vikasjaintweet
Pat Patterson
Developer Evangelist
Architect
@metadaddy

3. #forcewebinar
Safe Harbor
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– Technical support will answer questions starting now.
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– Please don’t repeat questions. The support team is working
their way down the queue.
▪ Stick around for live Q&A at the end
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▪ Head to Success Community
– More questions? Visit the Success - Salesforce Identity group
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Agenda
1. What is User Provisioning?
2. Benefits
3. Demo
4. How does it work?
5. Standards

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User Provisioning – Managing the User Lifecycle
Create,
Update, Delete
Users

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Managing Users in Multiple Salesforce orgs
Create,
Update, Delete
Users
Org1
Org2
Org3

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Works with Other User Repositories Too
Create, Update,
Delete Users
On Premise

10. Benefits

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Benefits for Employee Use Cases
Security
Audit & Compliance
IT Productivity
User
Termination
Who has access
to what?
Automated account
creation & deletion

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Benefits for Customer and Partner Use Cases
User Onboarding
Keep User Info in
Sync
Self Service
Provision user into
multiple web properties
Update email change
across all apps
Access request
with Approvals

13. #forcewebinar
Benefits for ISV Use Cases
Faster Setup
SSO User Linking
Package It!
Onboard users and
grant licenses
Setup Federation Identifier
with External UserId
Add User Provisioning
to your package

14. Demo

15. How Does It Work?

16. #forcewebinar
User Provisioning Standard Objects
• Operation
• UserId
• State
• ApprovalStatus
• …
UserProvisioningRequest (UPR)
• UserProvisionin
gRequestId
• Status
• Details
• …
UserProvisioningLog
• SalesforceUserId
• ExternalUserId
• LinkState
• …
UserProvAccount
• SalesforceUserId
• ExternalUserId
• LinkState
• …
UserProvAccountStaging
Temp
object
used
during
collection
User as
listed in 3rd
party
system
Main
Object
Audit &
Debugging

17. #forcewebinar
Runtime Flow Diagram
Users
Profile
Perm.
Sets
API
Create,
update,
delete
Assign,
unassign
Assign,
unassign
Code
UPR
User
Provisioning
Platform
Flow
Events
Connector
3rd
party
app
* UPR = UserProvisioningRequest
API
Process UPR

18. #forcewebinar
Create Apex Plugins
Extend UserProvisioningPlugin class
global class GoogleCollectUsersPlugin extends UserProvisioning.UserProvisioningPlugin {
global override Process.PluginDescribeResult buildDescribeCall() {
...
}
global override Process.PluginResult invoke(
Process.PluginRequest request) {
...
}
}

19. #forcewebinar
Create a Flow of Type User Provisioning Flow

20. Standards

21. #forcewebinar
 Simple Cloud Identity Management
 http://www.simplecloud.info/
 SCIM 1.0 released in 2011
 SCIM 1.1 released in 2012
 IETF working on SCIM 2.0
 System for Cross-domain Identity Management

22. #forcewebinar
SCIM Use Cases
 Provision and de-provision user accounts
 Update attributes on user accounts
 Synchronize accounts across services
 Manage group membership

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SCIM Basics
 Application-level, REST protocol
 OAuth recommended for authentication/authorization
 Create, modify, retrieve, discover users and groups
 Common user schema
 Extensible

24. #forcewebinar
SCIM Schema
 Core schema
– name, userName, emails etc
 Enterprise extension
– employeeNumber, department, manager etc
 Salesforce Org extension
– urn:salesforce:schemas:extension:18CHARORGID
– Custom fields

25. SCIM in Action

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SCIM Implementations

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May 21, 2015
Register Now!
https://developer.salesforce.com/events/webinars/Apex_Testing
10 Principles of Apex Testing
Upcoming Webinar

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Q & A
Vikas Jain
Product Management
Director
@vikasjaintweet
Pat Patterson
Developer Evangelist
Architect
@metadaddy

30. Thank You