Heroku recently announced a new part of Heroku Enterprise called Private Spaces that allows you to run your own Heroku in a separate but still managed cloud. This webinar will cover the basics of Heroku and Private Spaces. Private Spaces provides an isolated network for your apps and data, enhancing security and privacy. You will learn how to securely integrate your Heroku apps with Salesforce using IP restrictions. In addition you will learn how you can use Private Spaces to pick specific geographic locations for your Private Spaces, aiding in privacy and performance requirements. Key Takeaways - Learn the basics of Heroku Private Spaces - See how Private Spaces will help improve security for your cloud apps - Explore the benefits of using Private Spaces with Salesforce - Watch live demos from Salesforce & Heroku Evangelists

1. Matt Creager, Heroku, @Matt_Creager
James Ward, Salesforce, @_JamesWard
Diving Into Heroku Private Spaces

2. Forward-Looking Statement
Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve
risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of
salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other
than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth,
earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of
belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for
our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate
of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with
completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability
to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our
limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential
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and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are
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may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are
currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

3. Go Social!
Salesforce Developers
Salesforce Developers
Salesforce Developers
The video will be posted to YouTube & the
webinar recap page (same URL as registration).This webinar is being recorded!
@salesforcedevs / #forcewebinar

4. ▪ Don’t wait until the end to ask your question!
– Technical support will answer questions starting now.
▪ Respect Q&A etiquette
– Please don’t repeat questions. The support team is working
their way down the queue.
▪ Stick around for live Q&A at the end
– Speakers will tackle more questions at the end, time-
allowing.
Have Questions?

5. Agenda
1. Diving into Heroku, Enterprise, Private Spaces
2. Salesforce + Heroku
3. Q&A

6. Diving into Heroku,
Enterprise, Private Spaces
Demo Time!

7. Building Apps That Redefine Customer Relationships
Requires a New Recipe
Technologies of the consumer Internet like Node, PHP, Java, and Ruby
Curated platform with the right technology choices, capable of handling rapid, uneven growth
Developer experience for heterogeneous teams to continuously deliver, run and scale apps
Latest open source data stores as a service, for complex data processing
The network and trust controls of on-prem systems, with the flexibility of the cloud
Secure app environments bound to customer data in corporate systems, including Salesforce

8. Continuous Delivery with Heroku Pipelines
Test Early, Deploy Often

9. Heroku
Elements
150+ Add-
ons to
extend your
app
Heroku Enterprise is Everything
You Need to Build and Scale Apps
Power your customer relationship strategy with engaging apps
Dynos
Run top languages at any scale
Heroku Postgres & Heroku
Redis
Leading
Developer
Experience
With built-in
continuous
delivery

10. Heroku Enterprise has the
Features Large Companies Need
Collaboration
• Shared Application Portfolio
• Team and User Administration
• Add-on Sharing
• Cross-functional Team
Support
Control
• Private Spaces
• SSO
• Fine-Grained Access Controls
• App Portfolio Visibility
• Resource Utilization
Management
Confidence
• Proven Runtime
• Up Stack Management
• Developer’s Choice
• Consistent and
Predictable Deployment

11. Heroku Private Spaces
Your own private Heroku, delivered as a service
Store sensitive data
inside secure network
boundaries
Private Data
Services
Control inbound and
outbound traffic, bind to
external resources
Network Controls
Highest level of
isolation for apps and
APIs
Dedicated
Runtimes
Run apps in Tokyo,
Frankfurt, Oregon,
Virginia for lower latency
Global Regions

12. Integration Scenarios for Salesforce & Heroku
Data Replication
• Copy / ETL
• Sync
Data Warehouses
Cross-Silo Data
Legacy Systems
Data Aggregation
• Proxy
• Read Only
Data Science / BI
Dashboards &
Reports
Legacy Systems
User Interface
• External UIs
• “Portals”
Single Entry Point
Multi-Tech
Legacy Systems
RPC
• Workflow / Trigger
• Job Processing
Scalable Processing
Multi-Tech
Legacy Systems

13. Integration Methods
Heroku Connect Lightning Connect REST APIs WebHooks
Security Model Integration User Various OAuth App User
Limits Excluded From Limits
Max Sources, Objects,
Fields
API Limits API Limits
Data Strategy
Real-time BiDi Sync or
OData
OData or Proxy Read & Copy Payload
User Facing Likely Likely Likely No
Protocol SQL Apex HTTP HTTP

14. IP Restrictions
Network Isolation with Private Spaces & Login Ranges

15. Q & A
Your feedback is crucial to the success of our
programs: http://bit.ly/PrivateSpaces
Join the conversation: @salesforcedevs

16. Thank You