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Self Respect in Business - The Fine Line Between Nice and Too Nice

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Learn how to set expectations, communicate clearly and know and ask for your value.

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Self Respect in Business - The Fine Line Between Nice and Too Nice

  1. 1. @TaraClaeys taraclaeys.com
  2. 2. @TaraClaeys taraclaeys.com Nice: adj; pleasant or pleasing or agreeable in nature or appearance; socially or conventionally correct; refined or virtuous
  3. 3. @TaraClaeys taraclaeys.com
  4. 4. @TaraClaeys taraclaeys.com Kind: adj; having or showing a tender and considerate and helpful nature; used especially of persons and their behavior; characterized by mercy, and compassion
  5. 5. @TaraClaeys taraclaeys.com Niceness is a social construct — a mannered way of keeping things polite.
  6. 6. @TaraClaeys taraclaeys.com “It does not make you an evil and calculating person to be nice with a goal in mind.”
  7. 7. @TaraClaeys taraclaeys.com Nice To Do Business With
  8. 8. @TaraClaeys taraclaeys.com STRATEGY & PLANNING Set Expectations ● For clients ● For team ● For yourself
  9. 9. @TaraClaeys CLIENT COMMUNICATION INQUIRY PROPOSAL CONTRACT ONBOARDING PHASES
  10. 10. @TaraClaeys Find a nice way to let prospects know your process, pricing and availability. 1. INQUIRY
  11. 11. @TaraClaeys • Pricing - What is fair? – Estimate your time and value of work • Favors, Discounts & Free Work 2. PROPOSAL
  12. 12. @TaraClaeys ● Be Specific ● Worst Case Scenario ○ Change Orders ○ Delays ● How to Enforce? 3. CONTRACT
  13. 13. @TaraClaeys • Describe Process & Expectations • Describe Process Again 4. ONBOARDING
  14. 14. @TaraClaeys ● Describe Process & Expectations ● Describe Each Step ● Treats 5. PHASES
  15. 15. @TaraClaeys CLIENT COMMUNICATION - TOOLS EMAIL & CALENDAR PROPOSAL TEMPLATE PROJECT MANAGEMENT AUTOMATION SNAIL MAIL & PHONE
  16. 16. @TaraClaeys TEAM • Expectations ○ Communication ○ Schedule ○ Deadlines • Communication • Treats
  17. 17. @TaraClaeys SELF CARE
  18. 18. @TaraClaeys taraclaeys.com Self-Respect in Business: The Fine Line Between Nice and Too Nice and How to Ask for What You’re Worth TARA CLAEYS DESIGN TLC
  19. 19. @TaraClaeys Thank You! @TaraClaeys QUESTIONS?
  20. 20. @TaraClaeys taraclaeys.com ● Stop looking outside yourself for love and approval ● Take responsibility for your own self- worth ● Love and accept yourself ● Let go of needing to please Nice Kind
  21. 21. @TaraClaeys taraclaeys.com Nice vs. Kind Kind: adj; having or showing a tender and considerate and helpful nature; used especially of persons and their behavior; characterized by mercy, and compassion “Kind people have good self-esteem and because they love themselves as much as they care about others, they expect to be treated with respect. Nice people are desperate for approval, so they're often mistreated or taken advantage of … Nice people tend to do too much for those who don't deserve it and are easy prey for users.”
  22. 22. @TaraClaeys taraclaeys.com Social Media #LikeShareBecauseYouCare Tone Politics Memes
  23. 23. @TaraClaeys PLANNING Set goals and expectations Source: PMI

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