This document contains an agenda for a presentation on lean product development and making work visible. The agenda includes discussing 5P analysis, introducing second generation lean product development, examining how to expose time theft, exploring weighted shortest job first scheduling, analyzing the benefits of limiting work in progress, and measuring five types of flow metrics. The presentation aims to help participants understand how to improve processes, prioritize work, and increase productivity and throughput.

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Derek Chen Jan 2021

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Dominica DeGrandis

3. Agenda
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8Source: Making Work Visible: Expose Time Theft by Dominica DeGrandis
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19Source: An Introduction to Second Generation Lean Product Development

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“The difference between successful
people and very successful people
is that very successful people say
“no” to almost everything „
~ Warrant Buffet

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44. 5 Flow Metrics – focused on business outcome
• Flow Time – a measure of speed
• Flow Velocity – a measure of throughput/productivity
• Flow Efficiency – work vs. wait ratio
• Flow Load – amount of Work-in-Progress (WIP)
• Flow Distribution – work-item type allocation
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45. Flow Time – a measure of speed
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Flow Time:
The duration from when
work enters the value
stream to its completion

46. Flow Velocity – a measure of throughput/productivity
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Flow Velocity:
The number of items
completed during a
given time frame

47. Flow Efficiency – expose wait time
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Flow Efficiency:
The percentage of time
where work is in an
active state vs. a wait
state.
Benefit: Learn how much wait time exists in Value Stream to drive
discussion to improve decisions on prioritization, capacity & utilization

48. Flow Load – a measure to balance demand & capacity
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Flow Load:
All the partially complete
work. All the work-in-
progress (WIP) in the
value stream

49. Flow Distribution – work-item type allocation
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Make tradeoffs clear – set strategic direction

50. Flow distribution allocation example
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54. Special Thanks
We are grateful to the author of Making Work Visible, Dominica DeGrandis.
She provides lots of slides in Speaker Deck and videos on YouTube.
If you are interested in theses materials, please visit here:
• Dominica DeGrandis | Speaker Deck
• Dominica DeGrandis | YouTube
• Dominica DeGrandis (@dominicad) | Twitter
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